PSFK Future of Work Report 2013

For your full copy of the report, visit: www.psfk.com/publishing/future-of-workABOUT THIS REPORT• 150 Page Report• 16 Trends described within 4 Macro Themes• 64 Best In Class Manifestations of Change At Work• 12 Future Work illustrated concepts• Reactions by executives from leading organizations• Supporting stats and research references• 80 Recommended ‘Next Steps’

KEY TAKEAWAYSThe company of the future will be constantly changing form to efficiently take advantage of the opportunities presented in anever-shifting marketplace. As a result, the place, tools and systems of work will change and five larger themes will emerge:ON DEMAND STAFFING Skills MarketplaceThe skills and availability of employees and freelancers will be matched by an Contextual Rolodexalgorithm against the company’s changing needs. Quantified Employee Visual CollaborationCOLLISION COLLUSION Tele-presencePhysical, mobile and web workspace will be designed to ensure critical interaction Co-Creation Spacesbetween colleagues, vendors, partners and customers. Work(out) placeIMPROVISED WORKPLACE Fluid TechnologyWith the flick of a switch, furniture and software will adapt to the changing needs of Pop-Up Workplacesan organizationLIVING KNOWLEDGE Networked KnowledgeInformation will flow across and up-and-down the organization constantly; Social Workflowinstantly accessible by anyone who needs it. Feedback CultureCONSTANT LEARNING Digital Knowledge Update Learning By DoingEmployee empowered education will help staff own the direction Employee Stakeholdersof the company. Career Matchmaking

FUTURE OF WORK SUMMARYThe following summary presentation of the Future of Work report outlines the four major areasof change taking place, showcasing examples from each of the four trends within theoverarching major themes listed below.IDEAL WORKFORCE INTUITIVE CONNECTIONSkills Marketplace Social WorkflowCareer Matchmaking Contextual RolodexDigital Knowledge Updates Tele-PresenceLearning By Doing Visual CollaborationEMPOWERED CULTURE AGILE WORKPLACESEmployee Stakeholders Co-Creation SpacesFeedback Culture Fluid TechnologyNetworked Knowledge Pop-Up WorkplaceQuantified Employee Work(out)places

IDEAL WORKFORCE

LEARNING BY DOINGA collaborative, startup mentality is being adopted by workersand organizations that allows for new ways to learn.Multidisciplinary teams made up of people with diverseexperiences are allowing participants to teach each other andlearn at the same time.

Startup School Merges Mentorship, On The Job LearningAnd Classroom Instruction E[nstitute]

Interactive Facebook Application Connects BuddingEntrepreneurs Directly With Successful Startup Founders #StartupLab

SKILLS MARKETPLACEBadges and visual cues are helping to call out proven talentand skills to help distinguish capable individuals.

Online Badges Depict Informal And Soft Skills Mozilla Open Badges

Infographic Tool Transforms Media Profiles Into Visual,Web-based Graphical Biographies Vizify

CAREER MATCHMAKINGSystems are leveraging social and contextual information tohelp better match companies and talent for deeperconnections that create lasting value.

Team-Building Matchmaker Helps EntrepreneursFind Suitable Business Partners CoFoundersLab

Internal Social Network To Match Employers NeedsWith Worker Mobility Upmo

DIGITALKNOWLEDGEUPDATESServices borne out of the e-learning revolution areenabling workers to stay up to date with the cutting edgeskills necessary to operate the latest, most sophisticatedtechnology on the market.

Company-Wide Learning Program ConnectsCo-Workers To Keep Them Updated Learn27

Software Plug-In Updates Users on Complicated ProgramsAnd Sharpens Skills Adobe Levelup

EMPOWERED CULTURE

FEEDBACK CULTUREMicro-communication tools and open feedback channels arehelping to foster more constructive communication and revealworkplace sentiment.

Service Lets Workers Send Anonymous Feedback ToTheir Superiors Happiily

Real-Time Suggestion Box Connects Managers WithEmployee Ideas Vetter

NETWORKED KNOWLEDGECollaboration initiatives are providing a collective expertise ofa diverse workforce creating an on-demand resource andinformation library.

Layered Into Training Programs, Social Learning ImprovesLearning Retention And Progress SuccessFactors

Social Knowledge Platform Facilitates Knowledge Transfer,Builds Expertise-Based Reputations Crowdbase

THE QUANTIFIED EMPLOYEETalent management tools that leverage big data are revealinghidden metrics tied to employee value.

Workers Rank Their Peers To Reveal Value To The Company Valve

Hidden Talent Revealed Within Companies By SocialMetric Score SilkRoad

EMPLOYEE STAKEHOLDERFlat management organizations are empowering workers tomanage their work with greater autonomy and choose howtheir time may best be spent.

Management Reframed As Mentors,Encouraging Workers To Deliver Great Work Grey

Team Members Self-Select How They Will Fit Into Each Project Microsoft Lync

INTUITIVE CONNECTION

SOCIAL WORKFLOWCloud services are enabling team members tosimultaneously edit, comment upon and review anever-growing variety of assets.

Cross-Organizational Social Tool Enhances CollaborationIn The Project-By-Project Economy Shift

Social Network For Doctors ImprovesCross-Specialty Collaboration Doximity

CONTEXTUAL ROLODEXNew address book applications are helping to create deeperconnection by providing contextual reminders and promptingworthwhile connections between co-workers.

Address Book Supplemented With Social DataFor More Informed Interactions Brewster

Proximity Based Service Alerts Users Of Potential ClientsAnd Contacts Who Are Nearby Intro

VISUAL COLLABORATIONCloud services are enabling team members to simultaneously edit,comment upon and review an ever-growing variety of assets.

Company Creates Google Docs For Engineering,Design and Architectural Programs Sunglass

Public Noticeboard Lets Everyone Share AndDiscuss Ideas Virtually Wallwisher

TELEPRESENCETechnologies are helping employees interact remotely withco-workers and objects stationed anywhere in the world.

Projector Lamp-Camera Configuration Shares Remote Desks IllumiShare

Haptic Remote Robots Will Let People ‘Physically’Be Anywhere In The World Beaming

AGILE WORKPLACES

CO-CREATION SPACESCollaborative spaces have spawned labs for initial ideas to betested and further inform innovation.

Crowdsourced Product DevelopersOpen An Advanced Lab For All Quirky

Co-working Space Fuels Foodies And Collaborators WithMenu Of Cooking Tools ForageSF

FLUID TECHNOLOGYCompact technology continues to proliferate, further aidingworkers with the completion of tasks while on-the-go.

Modular Smartphone Could Replace Computer And Tablet NexPhone

Keyboard Projects Key Onto Any Surface AndFits On Your Keychain CTX Virtual Keyboard

POP-UP WORKPLACEFurniture and office designs are becoming increasinglyflexible to meet the ever changing demands of the workplace.

Colorful, Sound Absorbing Booths Give UsersPrivacy In Public Spaces BuzziBooth

Mobile Workstations Roll Around To Find The Best Place To Work Hive Workstations

WORK(OUT) PLACEHealth-conscious designs are promoting physical activity toovercome the sedentary nature of desk work and increasefocus and productivity.

Upright Furniture Line Positions Workers BetweenSitting And Standing Focal Upright Desk

Treadmill Workstations Mix Walking With Working TrekDesk Tredmill Desk

ENVISIONING THE FUTUREIn order to bring to life the Future of Work, PSFK Labs challenged creativeagencies from around the world to generate product and service conceptsthat leverage the trends identified within this report. Creative innovatorsfrom advertising agencies, interior design companies, digital designcompanies and innovation groups have put forth a vision of the future thatwill hopefully inspire your thinking. Live With Design

PSFK LABSPSFK Labs is the consulting arm of dailyideas site PSFK.com. We are a a trends-ledbusiness innovation company that providesits clients with ideas and inspiration. Ourtrends research helps companies evolve theirproducts, services and marketingcommunications to meet the changingbehaviors and expectations of their clientele.We employ a unique methodology to delivertrends research, together with future-forwardbusiness concepts and user-case scenariosto a client list that includes AmericanExpress, BMW, Microsoft, Target and Pepsi.labs.psfk.com

For your full copy of the report, visit: www.psfk.com/publishing/future-of-workWANT MORE?To request an in-person presentation,please contact Hedyeh Parsia:hedyeh.parsia@psfk.com+1 646.520.4672PROJECT DIRECTORPiers FawkesPresident. PSFKpiers@psfk.com646.520.4672CONTACT42 Bond Street6th FloorNew York, NY 10012 USAwww.psfk.comsales@psfk.com

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PSFK Future of Work Report 2013

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