PSFK Future of Work Report 2013
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PSFK Future of Work Report 2013

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This report uncovers major themes, key trends and opportunities to help you grow your business and progress your career into the future. Available in different formats to buy or just preview, the......

This report uncovers major themes, key trends and opportunities to help you grow your business and progress your career into the future. Available in different formats to buy or just preview, the themes of PSFK's Future of Work report cover the Ideal Workforce, Empowered Culture, Intuitive Connection and Agile Workplaces. PSFK extends its 'Future of' reports with the 140 page document that covers the new ways we are working and the implications for business and for workers.

Within each theme we describe 4 trends and each trend is supported by 4 examples, supporting statistics and implications defined by our PSFK Labs team. During this process we spoke to a number of experts to understand the trends better. Their feedback can be found in quotes and interviews throughout the report.

As a bonus, we also turned to a number of creative agencies to bring the trends to life. We asked them to imagine the future of work and you will find their concepts within this document. At the end of the report, you will also discover the submission of examples of progressive work environments. These were submitted by the readers of PSFK.com after we asked for their input into the report in 2012.

We hope that you find inspiration in every section of PSFK's Future of Work report. For copies, downloads or an in-person presentation please visit: http://bit.ly/VghG9z

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  • 1. For your full copy of the report, visit: www.psfk.com/publishing/future-of-workABOUT THIS REPORT• 150 Page Report• 16 Trends described within 4 Macro Themes• 64 Best In Class Manifestations of Change At Work• 12 Future Work illustrated concepts• Reactions by executives from leading organizations• Supporting stats and research references• 80 Recommended ‘Next Steps’
  • 2. KEY TAKEAWAYSThe company of the future will be constantly changing form to efficiently take advantage of the opportunities presented in anever-shifting marketplace. As a result, the place, tools and systems of work will change and five larger themes will emerge:ON DEMAND STAFFING Skills MarketplaceThe skills and availability of employees and freelancers will be matched by an Contextual Rolodexalgorithm against the company’s changing needs. Quantified Employee Visual CollaborationCOLLISION COLLUSION Tele-presencePhysical, mobile and web workspace will be designed to ensure critical interaction Co-Creation Spacesbetween colleagues, vendors, partners and customers. Work(out) placeIMPROVISED WORKPLACE Fluid TechnologyWith the flick of a switch, furniture and software will adapt to the changing needs of Pop-Up Workplacesan organizationLIVING KNOWLEDGE Networked KnowledgeInformation will flow across and up-and-down the organization constantly; Social Workflowinstantly accessible by anyone who needs it. Feedback CultureCONSTANT LEARNING Digital Knowledge Update Learning By DoingEmployee empowered education will help staff own the direction Employee Stakeholdersof the company. Career Matchmaking
  • 3. FUTURE OF WORK SUMMARYThe following summary presentation of the Future of Work report outlines the four major areasof change taking place, showcasing examples from each of the four trends within theoverarching major themes listed below.IDEAL WORKFORCE INTUITIVE CONNECTIONSkills Marketplace Social WorkflowCareer Matchmaking Contextual RolodexDigital Knowledge Updates Tele-PresenceLearning By Doing Visual CollaborationEMPOWERED CULTURE AGILE WORKPLACESEmployee Stakeholders Co-Creation SpacesFeedback Culture Fluid TechnologyNetworked Knowledge Pop-Up WorkplaceQuantified Employee Work(out)places
  • 4. IDEAL WORKFORCE
  • 5. LEARNING BY DOINGA collaborative, startup mentality is being adopted by workersand organizations that allows for new ways to learn.Multidisciplinary teams made up of people with diverseexperiences are allowing participants to teach each other andlearn at the same time.
  • 6. Startup School Merges Mentorship, On The Job LearningAnd Classroom Instruction E[nstitute]
  • 7. Interactive Facebook Application Connects BuddingEntrepreneurs Directly With Successful Startup Founders #StartupLab
  • 8. SKILLS MARKETPLACEBadges and visual cues are helping to call out proven talentand skills to help distinguish capable individuals.
  • 9. Online Badges Depict Informal And Soft Skills Mozilla Open Badges
  • 10. Infographic Tool Transforms Media Profiles Into Visual,Web-based Graphical Biographies Vizify
  • 11. CAREER MATCHMAKINGSystems are leveraging social and contextual information tohelp better match companies and talent for deeperconnections that create lasting value.
  • 12. Team-Building Matchmaker Helps EntrepreneursFind Suitable Business Partners CoFoundersLab
  • 13. Internal Social Network To Match Employers NeedsWith Worker Mobility Upmo
  • 14. DIGITALKNOWLEDGEUPDATESServices borne out of the e-learning revolution areenabling workers to stay up to date with the cutting edgeskills necessary to operate the latest, most sophisticatedtechnology on the market.
  • 15. Company-Wide Learning Program ConnectsCo-Workers To Keep Them Updated Learn27
  • 16. Software Plug-In Updates Users on Complicated ProgramsAnd Sharpens Skills Adobe Levelup
  • 17. EMPOWERED CULTURE
  • 18. FEEDBACK CULTUREMicro-communication tools and open feedback channels arehelping to foster more constructive communication and revealworkplace sentiment.
  • 19. Service Lets Workers Send Anonymous Feedback ToTheir Superiors Happiily
  • 20. Real-Time Suggestion Box Connects Managers WithEmployee Ideas Vetter
  • 21. NETWORKED KNOWLEDGECollaboration initiatives are providing a collective expertise ofa diverse workforce creating an on-demand resource andinformation library.
  • 22. Layered Into Training Programs, Social Learning ImprovesLearning Retention And Progress SuccessFactors
  • 23. Social Knowledge Platform Facilitates Knowledge Transfer,Builds Expertise-Based Reputations Crowdbase
  • 24. THE QUANTIFIED EMPLOYEETalent management tools that leverage big data are revealinghidden metrics tied to employee value.
  • 25. Workers Rank Their Peers To Reveal Value To The Company Valve
  • 26. Hidden Talent Revealed Within Companies By SocialMetric Score SilkRoad
  • 27. EMPLOYEE STAKEHOLDERFlat management organizations are empowering workers tomanage their work with greater autonomy and choose howtheir time may best be spent.
  • 28. Management Reframed As Mentors,Encouraging Workers To Deliver Great Work Grey
  • 29. Team Members Self-Select How They Will Fit Into Each Project Microsoft Lync
  • 30. INTUITIVE CONNECTION
  • 31. SOCIAL WORKFLOWCloud services are enabling team members tosimultaneously edit, comment upon and review anever-growing variety of assets.
  • 32. Cross-Organizational Social Tool Enhances CollaborationIn The Project-By-Project Economy Shift
  • 33. Social Network For Doctors ImprovesCross-Specialty Collaboration Doximity
  • 34. CONTEXTUAL ROLODEXNew address book applications are helping to create deeperconnection by providing contextual reminders and promptingworthwhile connections between co-workers.
  • 35. Address Book Supplemented With Social DataFor More Informed Interactions Brewster
  • 36. Proximity Based Service Alerts Users Of Potential ClientsAnd Contacts Who Are Nearby Intro
  • 37. VISUAL COLLABORATIONCloud services are enabling team members to simultaneously edit,comment upon and review an ever-growing variety of assets.
  • 38. Company Creates Google Docs For Engineering,Design and Architectural Programs Sunglass
  • 39. Public Noticeboard Lets Everyone Share AndDiscuss Ideas Virtually Wallwisher
  • 40. TELEPRESENCETechnologies are helping employees interact remotely withco-workers and objects stationed anywhere in the world.
  • 41. Projector Lamp-Camera Configuration Shares Remote Desks IllumiShare
  • 42. Haptic Remote Robots Will Let People ‘Physically’Be Anywhere In The World Beaming
  • 43. AGILE WORKPLACES
  • 44. CO-CREATION SPACESCollaborative spaces have spawned labs for initial ideas to betested and further inform innovation.
  • 45. Crowdsourced Product DevelopersOpen An Advanced Lab For All Quirky
  • 46. Co-working Space Fuels Foodies And Collaborators WithMenu Of Cooking Tools ForageSF
  • 47. FLUID TECHNOLOGYCompact technology continues to proliferate, further aidingworkers with the completion of tasks while on-the-go.
  • 48. Modular Smartphone Could Replace Computer And Tablet NexPhone
  • 49. Keyboard Projects Key Onto Any Surface AndFits On Your Keychain CTX Virtual Keyboard
  • 50. POP-UP WORKPLACEFurniture and office designs are becoming increasinglyflexible to meet the ever changing demands of the workplace.
  • 51. Colorful, Sound Absorbing Booths Give UsersPrivacy In Public Spaces BuzziBooth
  • 52. Mobile Workstations Roll Around To Find The Best Place To Work Hive Workstations
  • 53. WORK(OUT) PLACEHealth-conscious designs are promoting physical activity toovercome the sedentary nature of desk work and increasefocus and productivity.
  • 54. Upright Furniture Line Positions Workers BetweenSitting And Standing Focal Upright Desk
  • 55. Treadmill Workstations Mix Walking With Working TrekDesk Tredmill Desk
  • 56. ENVISIONING THE FUTUREIn order to bring to life the Future of Work, PSFK Labs challenged creativeagencies from around the world to generate product and service conceptsthat leverage the trends identified within this report. Creative innovatorsfrom advertising agencies, interior design companies, digital designcompanies and innovation groups have put forth a vision of the future thatwill hopefully inspire your thinking. Live With Design
  • 57. PSFK LABSPSFK Labs is the consulting arm of dailyideas site PSFK.com. We are a a trends-ledbusiness innovation company that providesits clients with ideas and inspiration. Ourtrends research helps companies evolve theirproducts, services and marketingcommunications to meet the changingbehaviors and expectations of their clientele.We employ a unique methodology to delivertrends research, together with future-forwardbusiness concepts and user-case scenariosto a client list that includes AmericanExpress, BMW, Microsoft, Target and Pepsi.labs.psfk.com
  • 58. For your full copy of the report, visit: www.psfk.com/publishing/future-of-workWANT MORE?To request an in-person presentation,please contact Hedyeh Parsia:hedyeh.parsia@psfk.com+1 646.520.4672PROJECT DIRECTORPiers FawkesPresident. PSFKpiers@psfk.com646.520.4672CONTACT42 Bond Street6th FloorNew York, NY 10012 USAwww.psfk.comsales@psfk.com