As more employees transition to a work-from-home environment, digital workplace technology offers a vital agile setting for businesses. We show you how to create a Digital Workplace within your company, uniting technology, people, and processes using intranet software.

1. DIGITAL
SHARE. ENGAGE. CONNECT.
WORKPLACE

2. Today’s always-connected, instant-access working environment has questioned the need for
office-based working.
Like never before, staff are connecting and collaborating with their peers in real-time, from any
location. As more staff transition to a work-from-home scenario, digital workplace technology offers a
vital agile setting for businesses.
Digital workplace technology can improve productivity, creative thinking, and team
collaboration.
While some organizations have already embraced a digital workplace culture, others are being forced
unexpectedly into managing staff remotely. The silver lining for the latter cohort is that if done right,
remote working can facilitate a smarter, faster, better operation.
Businesses stand to benefit from increased employee engagement and all-round improved
business performance.

3. WHAT IS
THE DIGITAL
WORKPLACE?

4. One of the most accepted definitions of the digital workplace is “the alignment of
technology, employees and business processes to improve operational
efficiency and meet organizational goals”.
Gartner describes it as a way of enabling new, more effective ways of working;
raising employee engagement and agility; and exploiting consumer-oriented
styles and technologies.
It’s been dubbed as the fourth industrial revolution, the digital transformation.
New digital workplace practices are being embedded into everyday life, across every
size and type of business. Artificial intelligence, automation, and machine learning
technology are taking over manufacturing, service work, and many other essential
business tasks.
And while most companies acknowledge the benefits of digital working, many admit to
lacking the technical knowledge to lead the way (Source: McKinsey & Company).

5. DISTRIBUTED WORKING:
THE NEW NORMAL
With more employers supporting the distributed workforce model the practical side of completing
tasks and communicating with colleagues now, more-often-than-not, takes place in a digital space.
A distributed workforce – also known as remote workers, digital nomads, telecommuters or home
office workers – work from any location, across multiple devices. They value work/life balance,
flexible hours – and critically, the need to feel connected.
Digital workplace technology provides this essential connection – emphasizing the importance
of friction-free, easy-to-use software. If the physical office is no longer a place we go to work, these
digital touchpoints play a vital role in how employees stay motivated, informed and engaged.
The onus will be on the employer to optimize the digital workplace experience for employees.
Security, fast access, as well as intuitive and compatible software are just some of the
important considerations when transitioning into a digital world.

6. KEY BENEFITS
OF A DIGITAL
WORKPLACE
STRATEGY

7. Team Collaboration Flexible Remote Working Productivity Boost
Improved levels of problem-solving,
interaction and knowledge-sharing –
all-round improved collaboration
Allows employees to work
from home, supporting more
flexible working
Increased efficiency and
employee productivity through
improved communications
Innovation Change Management Improved Transparency
Great ideas can come from
anywhere – not just the boardroom
– if staff have the right channels
Clear, reliable communications
minimizes confusion and
garners internal support
Improved traceability and
transparency amongst
teams, reducing errors
Hidden Savings Employee Experience Retain Talent
Decreased employee
commuting expenses and
business real estate cost
Improved personal experiences
through greater inclusivity and
integration of tasks
Lower employer turnover rates
due to improved work/life
balance and engagement

8. THE DIGITAL WORKPLACE FRAMEWORK
Deloitte has developed a four-layer framework to help govern the design of a digital
workplace.
This framework comprises of:
1. Use – for staff to collaborate, communicate and connect
2. Technology – the digital tools to enable staff to do their job
3. Control – having the right governance structure and compliance controls in place to
reduce risk
4. Business drivers – measuring the outcomes and actual business value.
It explains how to leverage your investment to support a new and better way of doing
business that will enhance both the employee experience and the customer experience.

9. THE DIGITAL
WORKPLACE
FRAMEWORK
by Deloitte

10. TIPS FOR
DEPLOYING
A DIGITAL
WORKPLACE

11. 01
Ensure alignment with
business strategy.
Keep your big picture in mind;
i.e. ‘Will this new tool and
process-change enable us
to achieve our goals?’.
Consider internal culture.
Develop an internal
communications program to
explain the benefits of digital
technology. And make it easy
for staff to do their job.
Involve the right people
to steer the project
Senior ownership is vital,
but including representatives
who will drive the technology
is also key.
02 03

12. 04
Research technologies.
A good case study, a free
trial, a call with a current user
– these are all helpful ways to
shortlist new technologies.
Consider risk, compliance
and legal consequences.
There are important
regulations surrounding data
management and security
that must be adhered.
Deliver business value.
Avoid falling for the ‘shiny
new thing’. Stay true to
the original outcomes
your business needs.
05 06

13. DIGITAL
WORKPLACE:
FUTURE
TRENDS

14. Cloud-based Solutions No Standing Still All-On Automation
Effective, cloud services with
unlimited access will be essential
to support remote working.
Technology will continue to evolve,
either organically or intentionally.
Status quo is not an option.
Traditional ways of working will
continue to be disrupted;
automated processes will increase.
Tech Choice Matters Staff Expectations Customer Self-Service
Technology stack choices
will become more important
when attracting staff and
tech compatibility.
Young workers have a huge
appetite for social tools and
tech, increasing pressure
for employers to invest.
Customers will want to search
and solve their own questions
independently, without
speaking with an agent.
Overwhelming Options Employee Experience Tech Maze
Choice-explosion of SaaS
products could be overwhelming;
apps may fail to work together.
Employers will try harder to
motivate, engage, inspire and
involve staff to retain talent.
Employees become ‘trapped
in the tech maze’ with many
apps overlapping and staff
feeling bamboozled.

15. The Digital Workplace is a work
in progress, an ongoing journey,
with only 14% of companies believing
they are at a ‘mature phase’.
— Source: Digital Workplace Group

16. DIGITAL
WORKPLACE
SOFTWARE

17. Core to the successful adoption of a digital attitude is finding
ways to support staff as they navigate through the tech maze
of the modern digital workplace, along with adjusting to working
from home.
While there are countless business apps and platforms suited to
their specific areas of business, a central hub where staff can
access everything they need to complete their job is vital.
MyHub intranet software provides that central digital space for
staff to communicate, share and source company information,
regardless of their location.
Our cloud-hosted, single access point makes life easier for staff, helping
them do their job better. From instant messaging to the seamless integration
of business applications, workflow automation to access-controlled content
libraries, MyHub brings together all this into a beautifully-sleek, easy-to-
navigate digital workplace.

18. MyHub’s cloud-based intranet is priced and purposefully designed for
medium-sized companies looking to digitize their workplace.
Considered the central hub of your digital workplace solution, MyHub is fully
scalable, designed to support your company’s growth. And fully customizable,
to meet your exact needs.
Designed with the non-technical buyer in mind, MyHub requires no coding
skills or IT experience. It is simple to set-up – and fun to use!
Using simple drag-and-drop functionality, you can create a professional digital
workspace in minutes. Being cloud-hosted also means you’re future-proofing
your investment: you get to benefit from our latest new features and
enhancements as soon as they’re released.
Let our technology unleash a smarter and super-efficient digital
workplace solution that your staff will love.
DIGITAL WORKPLACE TOOLS: THE MYHUB DIFFERENCE

19. Managers have reduced the time spent
on management activities by one to
three hours due to system integration
and collaboration tools.
— Source: Deloitte
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