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The Four “C’s” of Social Media


No matter what platforms you choose, these four things will keep
your strategy moving in the right direction:
1.
2.
3.
4.

Consistency
Customization
Community
Content
Consistency
Create a Schedule (and stick to it!)
Customization
Set Yourself Apart!
 Facebook Cover Photo
 Tabs on Facebook
 Twitter Background
 YouTube Skin
 LinkedIn Header photo
Community
com·mu·ni·ty
/kəˈmyunti/ noun, plural -ties.
ɪ
a social, religious, occupational, or other group
sharing common characteristics or interests and
perceived or perceiving itself as distinct in some
respect from the larger society within which it
exists
It’s Ok to
Eavesdrop!
Google Alerts
What Should I Post?
Almost Anything!


Information, News and Announcements



Blog Posts You’ve Written
Events/Promotions
Quotes
Stats
Industry trends
Behind the scenes at your office







Share from Other Pages
Make your content work overtime
Start with an
authentic glimpse
at something
special and unique
to your brand.
Use that content
creation to inform
visitors on your
website and boost
SEO.
Seek conversations for
opportunities to share and
interact with visitors to
provide customer service and
serve as a resource.
Post to Facebook and encourage
engagement and action.
Post the photo to
Pinterest linking back
to your content to
drive traffic to your
website, increase
inbound links and
encourage sharing.
Content DON’T’s


DON’T schedule all of your content through 3rd
party apps – people can tell it’s not “real”

• DON’T delete things you don’t like – address

them
• DON’T go days without posting – you have to

be consistent
• DON’T be negative about your brand, your
competitors, your city or anything else
• DON’T be that guy at the party – talk about
things other than yourself
Content DO’s


DO post consistently and post as often as you have
content

• DO put some of your personality behind the

content
• DO post with a PURPOSE – you must have a
strategy behind the post
• DO respond when people comment, like or
share
• DO post photos and video – they are the
highest engaged pieces of content
DO…

Spread the Word
Print Materials
Email Signature
Website (above the fold!)
TV Ads
Radio Spots
Fan us on Facebook or
Follow us on Twitter for
more information!
Outdoor
Anywhere Relevant
Social Media Marketing Basics

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