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Facebook visibility through engagement!

Are you acquiring „likes“ for you fan pages and you
think these fans see what you are posting?



                    Kuwait May 2012

                  Alexander tho Seeth
                  ats@facelift-bbt.com




                                   © 2012 by FACELIFT brand building technologies GmbH
Facebook dominates …



 Size:
 More than 900 million accounts globally



                                                         Usage:
                25% US citizens are checking FB after waking up



     Interconnection:
     Massively growing numbers of individual „friends“ and „likes“
… and keeps growing




Size
New growth markets (MENA, Turkey, Brazil)

                                                         Value
                         Exploding advertising revenues and IPO



 Complexity:
 Uncountable private & commercial social interactions
The permanent Facebook challenge



                       system content growth
           $              = MONETIZATION




                                 ∞
 individual content relevance
    = USER RETENTION &
        FREQUENCY
Have you been facing this?

• Your best friend seems to be lost! He has apparently
  not posted or shared anything with you for months!

• Your wife or husband is posting every day but you
  never see their post?

• You „liked“ a Brand or Singer and postings appear on
  your wall only few times?


When ever did you interact with them?
Facebook is filtering relevant content




     Information                  limited time &
      overflow                  changing interests
Analyses object centric user behaviour

                                                     Any new piece of content on Facebook
                                                     (pictures/status/video, comment) is an

                                                                           OBJECT.
Every interaction with this OBJECT (likes,
comments on the object , and even its

initial creation) is called an   EDGE.


                                 {Σ u w d }      e        e e
                                 The EDGERANK of an OBJECT is the
                                  sum of the scores of all its EDGES.
Calculation and Impact


• The Edge Rank …
  – … is analysed object related, not Fan page related
  – … is calculated and processed in real time
  – … is dynamically reprocessed
  – … is showing different results for individuals

• Determines if the post is displayed or not!
  – typically posts are only visible for 17% of Fans due
    to poor interaction with content
Dimensions of the edge score



                                   Time
                     Affinity


                                Weight




                     EDGE SCORE of an OBJECT



      Decides if an object is visible on the Fans Timeline
Edge Rank - Determining factors


• Affinity Score - If you frequently interact with a
  particular person/page or their content, their
  updates will have a high affinity score for you –
  resulting in higher chance of being displayed

   – Dimension that personalizes the Content selection
   – Unidirectional impact - if you always like a person’s or
     Brand’s updates, this will not make them more likely
     to see yours.
Edge Rank - Determining factors


• Weight Score - Certain types of content are
  given priority by Facebook. e.g.

   Video weight > photo weight > link weight

  – No clear official announcements available
  – Weight is applicable for interaction with objects as
    well, with comments and shares given higher
    weight than likes.
Edge Rank - Determining factors


• Time Decay Factor – The third factor is time,
  as it passes the edge loses priority.

  – Information looses value by aging!
  – How much are you willing to pay for the
    newspaper from yesterday?
Edge Rank – measures engagement


• „Like“ is only the first step

• Content interaction only
  gains visibility for Brands


Engagement is the
key to successful FB
communication
Thank you!

FACELIFT brand building technologies GmbH
Straßenbahnring 13
20251 Hamburg
Germany


Office Middle East and North Africa
+961 71 408070
ats@facelift-bbt.com


• 100% Facebook.

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Mr. Alexander Tho Seeth - Facebook Visibility Through Engagement

  • 1. Facebook visibility through engagement! Are you acquiring „likes“ for you fan pages and you think these fans see what you are posting? Kuwait May 2012 Alexander tho Seeth ats@facelift-bbt.com © 2012 by FACELIFT brand building technologies GmbH
  • 2. Facebook dominates … Size: More than 900 million accounts globally Usage: 25% US citizens are checking FB after waking up Interconnection: Massively growing numbers of individual „friends“ and „likes“
  • 3. … and keeps growing Size New growth markets (MENA, Turkey, Brazil) Value Exploding advertising revenues and IPO Complexity: Uncountable private & commercial social interactions
  • 4. The permanent Facebook challenge system content growth $ = MONETIZATION ∞ individual content relevance = USER RETENTION & FREQUENCY
  • 5. Have you been facing this? • Your best friend seems to be lost! He has apparently not posted or shared anything with you for months! • Your wife or husband is posting every day but you never see their post? • You „liked“ a Brand or Singer and postings appear on your wall only few times? When ever did you interact with them?
  • 6. Facebook is filtering relevant content Information limited time & overflow changing interests
  • 7. Analyses object centric user behaviour Any new piece of content on Facebook (pictures/status/video, comment) is an OBJECT. Every interaction with this OBJECT (likes, comments on the object , and even its initial creation) is called an EDGE. {Σ u w d } e e e The EDGERANK of an OBJECT is the sum of the scores of all its EDGES.
  • 8. Calculation and Impact • The Edge Rank … – … is analysed object related, not Fan page related – … is calculated and processed in real time – … is dynamically reprocessed – … is showing different results for individuals • Determines if the post is displayed or not! – typically posts are only visible for 17% of Fans due to poor interaction with content
  • 9. Dimensions of the edge score Time Affinity Weight EDGE SCORE of an OBJECT Decides if an object is visible on the Fans Timeline
  • 10. Edge Rank - Determining factors • Affinity Score - If you frequently interact with a particular person/page or their content, their updates will have a high affinity score for you – resulting in higher chance of being displayed – Dimension that personalizes the Content selection – Unidirectional impact - if you always like a person’s or Brand’s updates, this will not make them more likely to see yours.
  • 11. Edge Rank - Determining factors • Weight Score - Certain types of content are given priority by Facebook. e.g. Video weight > photo weight > link weight – No clear official announcements available – Weight is applicable for interaction with objects as well, with comments and shares given higher weight than likes.
  • 12. Edge Rank - Determining factors • Time Decay Factor – The third factor is time, as it passes the edge loses priority. – Information looses value by aging! – How much are you willing to pay for the newspaper from yesterday?
  • 13. Edge Rank – measures engagement • „Like“ is only the first step • Content interaction only gains visibility for Brands Engagement is the key to successful FB communication
  • 14. Thank you! FACELIFT brand building technologies GmbH Straßenbahnring 13 20251 Hamburg Germany Office Middle East and North Africa +961 71 408070 ats@facelift-bbt.com • 100% Facebook.