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Transactional Analysis 
Deva Pramod V B 
M.Sc. Psychology 
Department of Psychology 
Bharathiar University, India 
vbdevan.psy@gmail.com
A Sketch of Eric Berne 
• DoB: May 10, 1910; Place of Birth: 
Canada 
• Studied Medicine & received M.D. and 
C.M (Master of Surgery) - 1935 
• Began training as psychoanalyst at NY 
Psychoanalytic Institute in 1941 
• Army psychiatrist during World War II 
• Practiced Group Therapy 
•Presented first paper on TA in 1957 - Introduced ego states 
•Had started testing his theories on TA in the 1950`s itself in 
seminars 
2
What is Transactional Analysis (TA)? 
• When two people interact with each other, 
they engage in social transactions, in which 
one person responds to the other. 
• Study of such ”Social Transactions” is 
called ’Transactional Analysis’. 
• Transactions are Psychological in nature and 
relate to how people behave and how other people 
behave with them in response to their behaviour. 
3
Transactional analysis 
Transactional analysis defined by Eric Berne is a 
theory of personality and social action and a 
clinical method of psychotherapy based on the 
analysis of all possible transaction between two 
or more people on the basis of specially defined 
ego states. 
4
What is a Transaction? 
• A Transaction is an exchange of two 
strokes between two people. The first 
stroke is called ’Stimulus’, the second is 
called the ’Response’. 
5
Ego States 
Set of consistent and coherent patterns of thinking, 
feeling and behaving 
-Berne 
set: each ego state has more than one manifestation 
consistent & coherent: clear & integrated self-awareness 
arising from diagnosis of ego-states 
thinking, feeling & behaving: total experiences of an 
individual 
6
Ego States- PAC Model 
• Parent Ego State 
• Adult Ego State 
• Child Ego State 
• Later on Parent and child stages have 
been subdivided into two subgroups 
• Parent 
– Nurturing or Controlling 
• Child 
– Free or Adaptive 
P 
A 
C 
7
Parent Ego State 
• Set of thoughts, feelings and behaviors learnt or 
borrowed from parents or other care takers 
– Critical Parent – prejudiced thoughts, feelings & 
behaviors 
– Nurturing Parent – Soft, loving and permission 
giving 
8
Parent Ego State 
P 
Vocabulary: 
 Should, don’t, must, 
always, never, now 
what? Because I said 
so 
 I’ll take care of you, 
poor thing, there-there, 
come on, give it a try 
Tone: 
 Sneering, loud, harsh, 
contemptuous, 
condescending, 
punishing, 
 sympathetic, 
encouraging 
Gesture/Posture: 
 Pointed finger, 
 shaking head, 
 arms folded on chest, 
tapping feet/fingers, 
Facial Expression: 
 smile encouragingly, 
 set jaw, 
 outthrust chin, 
 raised eyebrows 
9
Parent Ego State 
P 
Don’t argue! 
Shame on you! 
Be quite! 
That’s really bad. 
Don’t worry! 
There there! 
Let me help you. 
Everything will be fine! 
Don’t you DARE ! Have some fun. 
10
Child Ego State 
• Seat of emotions, thoughts, memories from childhood 
• How one responded to early experiences and the 
positions one took about oneself & others 
• Feelings of happiness, fear ,anxiety, withdrawal etc. 
• Types: 
−Free Child – Spontaneous feeling, playful, authentic, 
emotional 
−Adapted Child – Comply with parental messages 
−Rebellious Child – Does not comply with parental 
messages 
11
Child Ego state 
C 
Vocabulary: 
 Wow, 
 give me what I want, 
 MINE, 
 I wish, 
 I’m scared, help, 
Tone: 
 giggle, chuckle, 
whine, swear, yell, 
 fast & high-pitched, 
whistle, playful, 
 ask permission. 
Gesture/Posture: 
 slumped, 
 curled up, 
 putting up hand to ask 
question 
Facial Expression: 
 tears, pouting, 
downcast or uplifted 
 eyes, tilted head, 
wide-eyed, fluttering 
 eyelashes, flirtatious, 
admiring 
12
Child Ego State 
C 
I don’t wanna !! 
Pleeeeeeeeaassse! 
I can’t! 
No-no-no! 
O! that’s fun! 
WOW-WEE! 
I want……! 
Look how tall my castle is! 
I don’t care! Yayyyy….! 
13
Adult Ego State 
• Oriented towards current reality and objective 
gathering of information 
• No relation with a person’s age 
• Data processing center 
• Solutions based on facts and not solely on pre-judged 
thoughts or childlike emotions 
14
Adult Ego State 
A 
Vocabulary: 
 how, why, when, 
where, what, 
 alternatives, results, 
yes, no, caused by, 
statistics, facts not 
opinions. 
Tone: 
clear & calm, confident, 
factual, 
enquiring. 
Gesture/Posture: 
 straight (not stiff), 
 lean forward to 
listen/look, 
 relaxed, thinking with 
hand on chin, 
 patient. 
Facial Expression: 
 thoughtful, watching 
attentively, 
 questioning, alert, 
lively 
15
Respect. 
Aware. 
Equality 
Rational 
Adult Ego State 
Assertive. 
Open 
Present 
Objective 
A 
Sand looks interesting. 
Lets make a castle! 
16
Ego States 
Acting, thinking, feeling like your 
parent 
Dealing with current realities, 
gathering facts, objectivity 
Acting or feeling like u did when u 
were child 
17
Life Positions 
• T.A has four possible life positions: 
I am O.K 
You are O.K 
You are O.K 
I am not O.K 
I am O.K 
You are not O.K 
I am not O.K 
You are not O.K 
18
• "I'm OK; You're OK." This life position is the only healthy 
attribute or attitude.The adult must be realistic, aware, 
tolerant and maintain control of the child and the parent. A 
person with such an orientation feels positive. 
• "I'm not OK; You're OK." This life position requires that 
others sustain one‘s position to feel OK. When one feels 
weak and unable to do many things others can do, the 
dominant feeling is "not OK." If an "I'm not OK" attitude 
prevails, the client runs a risk of being anxious, depressed, 
and passive. 
• "I'm OK; You're not OK." This life position is a self-centered, 
self-serving position 
19
• "I'm not OK; You're not OK." This life position is 
the most futile and helpless position of the four. There 
is no way to turn for help; others won't help the client 
and the client can't help himself. 
• Nothing seems worthwhile and everything is futile. 
• This is an unhappy state of affairs and, in the 
extreme, such a person's only recourse may be to 
withdraw into the utter hopelessness of depression or 
other emotional disturbances. 
20
Levels of Transaction 
Transactions between people are seen as having 3 
types: 
– Complementary – both people are operating from the 
same ego state 
– Crossed – the other person reacts from an unexpected 
ego state 
– Ulterior – two ego states within the same person but 
one disguises the other 
21
Complementary ‘Transactions’ 
 Interactions, responses, actions regarded as 
appropriate and expected from another person. 
 Parallel communication arrows, communication 
continues. 
 Such transaction in our lives make our relationship 
with others happy and long lasting 
Example: 
#1 What time do you have? 
#2 I’ve got 11:15. 
P 
A 
C 
P 
A 
C 
22
Crossed ‘Transactions’ 
 Interactions, responses, actions NOT regarded as appropriate 
or expected from another person. 
 Crossed communication arrows, communication breakdown. 
Example 1 #1 What time do you have? 
#2 There’s a clock on the wall, why don’t you 
figure it out yourself? P 
A 
C 
P 
A 
C 
23
Ulterior ‘Transactions’ 
 Interactions, responses, actions which are different 
from those explicitly stated 
 Involve more than two ego state at same time. 
Example#1 How about coming up to my room and 
listening to some music? 
P 
A 
C 
P 
A 
C 
24
CONCLUSION 
Transactional Analysis is a rational and 
easy to understand method of clarifying 
and managing human relationships 
and behaviours and a clinical method of 
psychotherapy. 
25
KEYWORDS 
• Transactional Analysis 
• Ego States 
• PAC Model 
• Parent Ego State 
• Adult Ego State 
• Child Ego State 
• Life Positions 
• Complementary Transactions 
• Crossed Transactions 
• Ulterior Transactions 
26
REFERENCES 
Gibson.R.L. & Mitchell.M.H.(2008), Introduction to Counselling 
and Guidance (7th Ed). PHI Learnig Pvt Ltd : New Delhi 
Clarkson.P. (1992). Transactional Analysis and Psychotherapy . 
Routlodge: London and New York 
Palmer.S. (2000) Introduction to Counseling and Psychotherapy 
.Sage Publications:London 
Thompson.R.A. (2003) Counseling Techniques (2nd Ed). Routledge: 
New York 
27
Thank You… 
28

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Transactional Analysis: Understanding Ego States and Transactions

  • 1. Transactional Analysis Deva Pramod V B M.Sc. Psychology Department of Psychology Bharathiar University, India vbdevan.psy@gmail.com
  • 2. A Sketch of Eric Berne • DoB: May 10, 1910; Place of Birth: Canada • Studied Medicine & received M.D. and C.M (Master of Surgery) - 1935 • Began training as psychoanalyst at NY Psychoanalytic Institute in 1941 • Army psychiatrist during World War II • Practiced Group Therapy •Presented first paper on TA in 1957 - Introduced ego states •Had started testing his theories on TA in the 1950`s itself in seminars 2
  • 3. What is Transactional Analysis (TA)? • When two people interact with each other, they engage in social transactions, in which one person responds to the other. • Study of such ”Social Transactions” is called ’Transactional Analysis’. • Transactions are Psychological in nature and relate to how people behave and how other people behave with them in response to their behaviour. 3
  • 4. Transactional analysis Transactional analysis defined by Eric Berne is a theory of personality and social action and a clinical method of psychotherapy based on the analysis of all possible transaction between two or more people on the basis of specially defined ego states. 4
  • 5. What is a Transaction? • A Transaction is an exchange of two strokes between two people. The first stroke is called ’Stimulus’, the second is called the ’Response’. 5
  • 6. Ego States Set of consistent and coherent patterns of thinking, feeling and behaving -Berne set: each ego state has more than one manifestation consistent & coherent: clear & integrated self-awareness arising from diagnosis of ego-states thinking, feeling & behaving: total experiences of an individual 6
  • 7. Ego States- PAC Model • Parent Ego State • Adult Ego State • Child Ego State • Later on Parent and child stages have been subdivided into two subgroups • Parent – Nurturing or Controlling • Child – Free or Adaptive P A C 7
  • 8. Parent Ego State • Set of thoughts, feelings and behaviors learnt or borrowed from parents or other care takers – Critical Parent – prejudiced thoughts, feelings & behaviors – Nurturing Parent – Soft, loving and permission giving 8
  • 9. Parent Ego State P Vocabulary:  Should, don’t, must, always, never, now what? Because I said so  I’ll take care of you, poor thing, there-there, come on, give it a try Tone:  Sneering, loud, harsh, contemptuous, condescending, punishing,  sympathetic, encouraging Gesture/Posture:  Pointed finger,  shaking head,  arms folded on chest, tapping feet/fingers, Facial Expression:  smile encouragingly,  set jaw,  outthrust chin,  raised eyebrows 9
  • 10. Parent Ego State P Don’t argue! Shame on you! Be quite! That’s really bad. Don’t worry! There there! Let me help you. Everything will be fine! Don’t you DARE ! Have some fun. 10
  • 11. Child Ego State • Seat of emotions, thoughts, memories from childhood • How one responded to early experiences and the positions one took about oneself & others • Feelings of happiness, fear ,anxiety, withdrawal etc. • Types: −Free Child – Spontaneous feeling, playful, authentic, emotional −Adapted Child – Comply with parental messages −Rebellious Child – Does not comply with parental messages 11
  • 12. Child Ego state C Vocabulary:  Wow,  give me what I want,  MINE,  I wish,  I’m scared, help, Tone:  giggle, chuckle, whine, swear, yell,  fast & high-pitched, whistle, playful,  ask permission. Gesture/Posture:  slumped,  curled up,  putting up hand to ask question Facial Expression:  tears, pouting, downcast or uplifted  eyes, tilted head, wide-eyed, fluttering  eyelashes, flirtatious, admiring 12
  • 13. Child Ego State C I don’t wanna !! Pleeeeeeeeaassse! I can’t! No-no-no! O! that’s fun! WOW-WEE! I want……! Look how tall my castle is! I don’t care! Yayyyy….! 13
  • 14. Adult Ego State • Oriented towards current reality and objective gathering of information • No relation with a person’s age • Data processing center • Solutions based on facts and not solely on pre-judged thoughts or childlike emotions 14
  • 15. Adult Ego State A Vocabulary:  how, why, when, where, what,  alternatives, results, yes, no, caused by, statistics, facts not opinions. Tone: clear & calm, confident, factual, enquiring. Gesture/Posture:  straight (not stiff),  lean forward to listen/look,  relaxed, thinking with hand on chin,  patient. Facial Expression:  thoughtful, watching attentively,  questioning, alert, lively 15
  • 16. Respect. Aware. Equality Rational Adult Ego State Assertive. Open Present Objective A Sand looks interesting. Lets make a castle! 16
  • 17. Ego States Acting, thinking, feeling like your parent Dealing with current realities, gathering facts, objectivity Acting or feeling like u did when u were child 17
  • 18. Life Positions • T.A has four possible life positions: I am O.K You are O.K You are O.K I am not O.K I am O.K You are not O.K I am not O.K You are not O.K 18
  • 19. • "I'm OK; You're OK." This life position is the only healthy attribute or attitude.The adult must be realistic, aware, tolerant and maintain control of the child and the parent. A person with such an orientation feels positive. • "I'm not OK; You're OK." This life position requires that others sustain one‘s position to feel OK. When one feels weak and unable to do many things others can do, the dominant feeling is "not OK." If an "I'm not OK" attitude prevails, the client runs a risk of being anxious, depressed, and passive. • "I'm OK; You're not OK." This life position is a self-centered, self-serving position 19
  • 20. • "I'm not OK; You're not OK." This life position is the most futile and helpless position of the four. There is no way to turn for help; others won't help the client and the client can't help himself. • Nothing seems worthwhile and everything is futile. • This is an unhappy state of affairs and, in the extreme, such a person's only recourse may be to withdraw into the utter hopelessness of depression or other emotional disturbances. 20
  • 21. Levels of Transaction Transactions between people are seen as having 3 types: – Complementary – both people are operating from the same ego state – Crossed – the other person reacts from an unexpected ego state – Ulterior – two ego states within the same person but one disguises the other 21
  • 22. Complementary ‘Transactions’  Interactions, responses, actions regarded as appropriate and expected from another person.  Parallel communication arrows, communication continues.  Such transaction in our lives make our relationship with others happy and long lasting Example: #1 What time do you have? #2 I’ve got 11:15. P A C P A C 22
  • 23. Crossed ‘Transactions’  Interactions, responses, actions NOT regarded as appropriate or expected from another person.  Crossed communication arrows, communication breakdown. Example 1 #1 What time do you have? #2 There’s a clock on the wall, why don’t you figure it out yourself? P A C P A C 23
  • 24. Ulterior ‘Transactions’  Interactions, responses, actions which are different from those explicitly stated  Involve more than two ego state at same time. Example#1 How about coming up to my room and listening to some music? P A C P A C 24
  • 25. CONCLUSION Transactional Analysis is a rational and easy to understand method of clarifying and managing human relationships and behaviours and a clinical method of psychotherapy. 25
  • 26. KEYWORDS • Transactional Analysis • Ego States • PAC Model • Parent Ego State • Adult Ego State • Child Ego State • Life Positions • Complementary Transactions • Crossed Transactions • Ulterior Transactions 26
  • 27. REFERENCES Gibson.R.L. & Mitchell.M.H.(2008), Introduction to Counselling and Guidance (7th Ed). PHI Learnig Pvt Ltd : New Delhi Clarkson.P. (1992). Transactional Analysis and Psychotherapy . Routlodge: London and New York Palmer.S. (2000) Introduction to Counseling and Psychotherapy .Sage Publications:London Thompson.R.A. (2003) Counseling Techniques (2nd Ed). Routledge: New York 27