Open Data Strategies & Mobile Government (GCC Perspective)

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I presented this presentation during 1st Open Data Conference on 29th March 2014 organized by Emirates ID & United Nations.

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Open Data Strategies & Mobile Government (GCC Perspective)

  1. 1. Open Data Strategies & M-Government Transformation Open Data Strategies & M-Government Transformation GCC Perspective Dr. Usman Zafar Country Manager – MENA Usman.zafar@init.ae Abu Dhabi, 28.04.2014
  2. 2. Open Data Strategies & M-Government Transformation ]init[ in a Minute Specializing in IT Solutions for Governments, Administrations, NGOs, Financial Institutions and Businesses since its Founding (1995) Privately Held & Technology Independent Over 400 Employees in five Departments: Applications & Platforms Consulting Content & Media Services Creative & Portals Operations Business Volume 2011: 50 Million Euro (thereof over 80% in public sector) Certified Quality Management (ISO 9001:2000) and Certified IT Security Operations Management (ISO 27001)
  3. 3. Open Data Strategies & M-Government Transformation Linked Open Data is data which is... ...but how to benefit from that?
  4. 4. Open Data Strategies & M-Government Transformation Open Government Data is... ... Linked Open Data in the Open Government domain.
  5. 5. Open Data Strategies & M-Government Transformation Open Government Data can be used for boosting Smart Government initiatives Transparency Participation Collaboration Open Access to data Provision of Open Standards Ensuring interoperability
  6. 6. Open Data Strategies & M-Government Transformation Open Gov Data portals conquering the world... Open Data portals of Cities, Regions, Countries, the EU, ...
  7. 7. Open Data Strategies & M-Government Transformation The LOD Cloud is growing... Richard Cyganiak and Anja Jentzsch. http://lod-cloud.net/
  8. 8. Open Data Strategies & M-Government Transformation Mobile apps for citizens are increasing...
  9. 9. Open Data Strategies & M-Government Transformation Benefits of Open Government Data could be… Public administration Industry Open Government Data Research Citizen New / additional services New and changed business areas New turnover chances Industry Transparency Participation Political forming of opinion Increase of the capability to act New services Citizen Data exchange  stronger data usage Optimization of the processes Speed up of the coordination Public administration Better data accessibility Increase of the quality of scientific findings Speed up of the innovation process Research
  10. 10. Open Data Strategies & M-Government Transformation Where to start?
  11. 11. Open Data Strategies & M-Government Transformation 1) Define your goals and work out a strategy
  12. 12. Open Data Strategies & M-Government Transformation 2) Arrange planned activities and milestones within an Open Government Data framework Methodology Applications & Tools Create the basis Publish data Integrate & consume data Maintainopenness Processing and manipulation tools Visualization tools & applications Infrastructure Dataportal
  13. 13. Open Data Strategies & M-Government Transformation Transparency 3) Reach out for the ‘right people‘ and connect with them informs oneself and benefits economically from the data participates in the economically relevant activities and process of the public administration participates in the citizen-friendly processes of the public administration informs oneself work with the public administration industry citizen citizen Participation Collaboration Open Gov Data Portal industry &
  14. 14. Open Data Strategies & M-Government Transformation Berlin, 10.09.2012malgorzata.mochol@init.de How to publish Open Data? A quick guide.
  15. 15. Open Data Strategies & M-Government Transformation 1) Create the basis for an OGD initiative Create the basis Inform, clarify, teach, and convince stakeholders Linked Open Data strategy as part of an open government policy Creation of long-term, sustainable concept for data processing, maintenance, and publishing
  16. 16. Open Data Strategies & M-Government Transformation 2) What type of data is demanded? What type of data is available? Industry Citizens Public administration Research Publish data
  17. 17. Open Data Strategies & M-Government Transformation 3) Follow the main steps towards publication • Analysis and selection of data • Development of a URI concept • Identification and development of schemas •Transformation •Semantification / Annotation •Enhancement • Linking • Publication Publish data
  18. 18. Open Data Strategies & M-Government Transformation Collection A3 Technical aspects • Structured raw data in machine-readable formats, such as: • previously published data • data already published as open data • raw data, which serve as the basis for online data A2 Content aspects • Data with links to other information / data, e.g. • geo-information • time • topics • industrial sector • political parties A1 Organizational aspects • Data that can be published without restrictions (licenses, rights, etc.) • Non-personal data • Analysis and selection of dataSpotlight on step A:
  19. 19. Open Data Strategies & M-Government Transformation Collection A Collection C Collection B B • Development of the main URI for a data set • Identification of concepts with URIs http://bmwi.offene-daten.de /doc/7656 http://bmwi.offene- daten.de/doc/74599 C • Identification of global vocabularies • Development of individual schemas and vocabularies FOAF • Development of a URI concept • Identification and development of schemas Publish data
  20. 20. Open Data Strategies & M-Government Transformation E • Linking the dataset with existing vocabularies and datasets • Transformation • Semantification/ annotation • Linking D • Transformation of the dataset into an open, machine-readable format • creation of structured data from unstructured data • annotation, enhancement, and RDF-izing of data sets Collection A Collection C Collection B RDF Data RDF Data RDF Data RDF schema RDF schema RDF schema FOAF Publish data
  21. 21. Open Data Strategies & M-Government Transformation • Publication F1 • Publication of datasets and associated metadata • Publication of datasets in various open formats • Provisioning of datasets through APIs (e.g. SPARQL endpoint) Primary data publication F2 Sustainable publication process • Design a process-oriented, organizational concept for sustainable data processing, release, and publication • Implementation and monitoring of the concept Publish data
  22. 22. Open Data Strategies & M-Government Transformation What‘s Going on in E-Government Government Web Presence Electronic Government Smart Government Full eSociety Integration Information Systems eServices & Transactions „Business Card“ Who we are Contacts
  23. 23. Open Data Strategies & M-Government Transformation We live in a mobile world: everything, everywhere, at any time
  24. 24. Open Data Strategies & M-Government Transformation Internet usage worldwide Source: http://www.smartinsights.com/
  25. 25. Open Data Strategies & M-Government Transformation Internet Penetration by Country Top 10 countries in Middle East Smartphone Penetration by Country Source: http://www.go-gulf.com/blog/internet-usage-middle-east/
  26. 26. Open Data Strategies & M-Government Transformation It‘s A Long Way To The Top
  27. 27. Open Data Strategies & M-Government Transformation CeBIT, 7.03.2013jan-lars.bey@init.de Global Competiveness Handbook 2013/14 Published by the International Institute of Managing Development in Switzerland Comparison of all nations in 19 different categories Economic Performance Management Practice GDP per Capita Government Efficiency Top 10 rankings: Results for UAE: Belongs to the countries with the highest development In the Arabic World2
  28. 28. Open Data Strategies & M-Government Transformation Location, 4/28/2014 name.surname@init.de United Nations E-Government Survey 2012: E-Government for the People „The rapid progress of the United Arab Emirates is a best practice case highlighting how effective e-government can help support development. With double the population and three quarters of the GDP per capita, the United Arab Emirates has achieved around the same level of online services as those offered in Norway, a global leader at the 8th position.”
  29. 29. Open Data Strategies & M-Government Transformation UN Survey 2012: Selected UAE Scorings UAE now rank 28 in the E-Government Development Index UAE are highlighted as a top performer and rank 8 in one-stop-government (“whole of government”) UAE rank 12 in online service sophistication Among South Korea UAE scores very high (100 %) for the indicator “e-decision making” (e.g.Government provides confirmation receipt on citizen sent communication; Government provide outcome on feedback received from citizens concerning the improvement of their services) Low medium scorings for the indicators e-information (50%) and e-consultation (54%)
  30. 30. Open Data Strategies & M-Government Transformation UAE Smart Government Initiative
  31. 31. Open Data Strategies & M-Government Transformation GOVERNMENT FOCUS "Within two years, I would like the transformation into the new phase to be complete.“ HH Sheikh Mohammed bin Rashid Al Maktoum Mobility Center of Excellence Help establish a Mobile Center of Excellence, including an Application Lab, within the TRA to act as a guiding light for the Project Security and Privacy in Mobility Provide expertise (from a security, privacy, interface and design perspective) on quality control for applications that are developed by the Application Lab under this initiative. Education and Developing Skills Assist universities establish application development as part of the general curriculum in its Business and Computer Science courses. Agnostic Consultancy Provide direct consultancy services on the Project for the next two years and thereafter on an ad-hoc basis such that the TRA has continuous access to BlackBerry’s expertise
  32. 32. Transformation of E-Government to M- Government Primary drivers of mGovernment Source: European Journal of ePractice, Nr 17, 09/2012 Citizen Value TechnologyEconomy mGovernment • Voice, SMS, push, data • Devices and platforms • Cloud • Cost reduction • Resource / process efficiency • Transparency • Participation • Shared governance • Better decision-making • Better service provision • Better safety / security
  33. 33. Transformation of E-Government to M- Government mGovernment service delivery Informational Services • Current government information • Static content • Regulation • Emergency • Register and report • Vote Interactive Services • Engaging dialogue with government • Sharing personal data • Social media tools • Location based technologies Transactional Services • Book appointments • Buying bus or parking tickets • Mobile signature Integrated Services • Combine services / data from different departments
  34. 34. Transformation of E-Government to M- Government Roadmap for service transformation 1 2 3 4 5 Share vision (train main stakeholders on federal and local level) Promote results (on a single platform) Raise awareness (organize public surveys and polls, measure customer satisfaction) Foster development / innovations (provide shared services, hold competitions) Provide organisational / technical assistance (define standards, distribute guidelines, assess capabilities)
  35. 35. Open Data Strategies & M-Government Transformation Benefits
  36. 36. Open Data Strategies & M-Government Transformation Improve administrative efficiency Simplify complex operations Focus on core functions and reuse of services Provide device compliant interactions instead of static content
  37. 37. Open Data Strategies & M-Government Transformation Enhance participation and transparency Involve users in decision making process Extend known feedback channels Take advantage of the "swarm"
  38. 38. Open Data Strategies & M-Government Transformation Increase closeness to citizens Provide and receive bidirectional added value Enable context-dependent approach Push important content
  39. 39. Open Data Strategies & M-Government Transformation Foster economic development Provide direct public services and other core services Hold competitions to produce innovative solutions Establish partnerships between public and private sector to share and transfer knowledge
  40. 40. Open Data Strategies & M-Government Transformation International Best Practices
  41. 41. Open Data Strategies & M-Government Transformation Presentation of statistical data (USA) Key economic measures on employment, manufacturing, international trade, retail sales etc.
  42. 42. Open Data Strategies & M-Government Transformation CeBIT, 7.03.2013jan-lars.bey@init.de Customs & Travel App (Germany) Interactive calculator to determine the quantity and value of free allowances
  43. 43. Open Data Strategies & M-Government Transformation Annual tax declaration (Sweden) Swedish citizens are able to submit their tax returns via mobile phone
  44. 44. Open Data Strategies & M-Government Transformation CeBIT, 7.03.2013jan-lars.bey@init.de Mobile Election (Estonia) Mobile phone as a secure electronic ID The worlds first election via mobile phones in 2011
  45. 45. Open Data Strategies & M-Government Transformation CeBIT, 7.03.2013jan-lars.bey@init.de Wireless Emergency Alerts (USA) Disseminate emergency alerts to mobile devices Alerts involving imminent threats to safety of life Alerts issued by the President
  46. 46. Open Data Strategies & M-Government Transformation Tell me@1823 Government of Hong Kong 24/7 one-stop hotline services Answers public enquiries for individual government departments Cross-departmental complaints
  47. 47. Open Data Strategies & M-Government Transformation Main prerequisites for mGovernment are fulfilled: Citizens are ready Administration is well prepared A master plan is being developed As the challenges show mGovernment is highly complex With the expertise and strong partners mGovernment will be a success in UAE
  48. 48. Open Data Strategies & M-Government Transformation Thank you very much. Location, 4/28/2014 name.surname@init.de Dr Usman Zafar Country Manager- ]init] ME Email:usman.zafar@init.ae Cell: +971556348894 www.init.ae Whitepaper eGov2Go

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