Pre-Course Assignment Leadership 4.0

1. IDENTIFIED KEY
CHALLENGES ON
LEADERSHIP
HUMAN RESOURCES DEPARTMENT
HOTEL TENTREM YOGYAKARTA

2. KEY CHALLENGES ON LEADERSHIP
CHALLENGES ON MANAGING
Proper Standard
Operation Procedures
Standard Procedure
We need to be more
consistency
Consistency
Character of each team
member
Character
Respect to other team
member
Respect

3. RECOMMENDATION FOR
MANAGING
Update all of our Standard Operation Procedure in our Department.
Standard Operation Procedure have to applicable to recent situation
STANDARD PROCEDURE
Different team member has a different style of working, so we have to
knowing more how to manage their different of character attitude
CHARACTER
Discipline have to be part of our working style and always stay in
strong mind
CONSISTENCY
To manage our team you have to respect other, give them a
recognition and reward and punishment for their mistake.
RESPECT

4. CHALLENGES ON LEADING
PESSIMISTIC
Pessimistic attitude will
destroy the self confidence
INNOVATION
We need to have
innovation to lead the
environment
EXCEED
EXPECTATION
Giving the best services to
our guest more than the
guest expect
INFORMATION
Every information are very
useful and how we
manage the information
KEY CHALLENGES ON LEADERSHIP

5. Hotel Tentrem Yogyakarta
Recommendation for Leading
PESSIMISTIC
Always support them and convince them to our goal. Show them how the
plan and always give motivation
INNOVATION
Give them the chance to show their ideas and discuss with all team
member
EXCEED EXPECTATION
Always know very well our guest references and serve by the heart, and
then from that we know what should we do to the guest and we give them
something more
always update with Information Technologies in the Industrial 4.0 era.
Now days the social media are getting the more effective and efficient to
deliver information
INFORMATION

6. KEY CHALLENGES ON LEADERSHIP
CHALLENGES ON DEVELOPING
Coming from
ourself and
you have to
commitment
to yourself
WILLINGNESS
Updated and
keep
learning
SUSTAINABLE
We need
have passion
to learn
something
new
PASSION
Always up
and up when
youre down
NEVER GIVE UP

7. WILLINGNES
SShow our
team member,
how
important
our vision
and mission.
SUSTAINAB
LEAlways keep
the
development
by learning
and training.
PASSION
Let make all
task in the
team more
fun and
comfortable
.
NEVER GIVE
UPJust do not
give up and
always stay
positive .
Recommendation
for Developing
Hotel Tentrem

8. JL. P. MANGKUBUMI NO 72 A
YOGYAKARTA 55233 INDONESIA
info@hoteltentrem.com
MAILING ADDRESS
EMAIL ADDRESS
HOTEL TENTREM YOGYAKARTA
THANK YOU
www.hoteltentrem.com