Identified key challenges on leadership 4.0

1. Identified Key
Challenges On
Leadership 4.0
DWI BUDICAHYANTO

2. WIKIPEDIA
Leadership is both a research area and a
practical skill encompassing the ability of
an individual or organization to "lead" or
guide other individuals, teams, or
entire organizations.
Leadership

3. EXECUTIVEDEVELOPMENT.COM
Leadership 4.0 is a “digital leader” who
can build teams, keep people
connected and engaged, and drive a
culture of innovation, risk tolerance, and
continuous improvement..
Leadership
4.0

4. Leadership 4.0
Challenges
COMPETITION
Preact quickly to faster, younger and
dynamic organisations emerging to
challenge market leaders
HIERARCHY
free up the decision-making process to
speed up the pace of change
TECHNOLOGY
harness the talents of individuals to
maximise technological advancements.
HYPER CONNECTIVITY
quickly take advantage of the
opportunities of hyper connectivity.
TRANSPARENCY
manage change with open and
honest communication.

5. "keep people
connected
and engaged"
VIRTUAL CUSTOMER SERVICE
chatbots can assist guests online,
realtime, 24x7. We can use this
technology at room service, service
center, and order taker.
OPTIMIZE SOCIAL MEDIA
Hotel should have social media team to
spread hotel product, always responds
for any positif or negatif guest review and
utilize social media as guest big data
source.

6. Thank you