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WELCOME
WEBINAR WEDNESDAYS
Understanding The Modern Workforce: How To Connect With Them More Effectively
LAWRENCE VILLANUEVA
● CEB-SHL Certified Level A and B Occupational and
Psychometric Assessment Trainer under the British
Psychological Society
● His experience in growing the BPO market for human
capital technology has allowed him to work with a
network of outsourcing leaders in the region to
develop talent management initiatives
● Degree holder in Human Resources Management
and Psychology from Southville International School
Talent Research & Audit Head
TalentView
TECHNOLOGYSTRATEGY DESIGN
EMPLOYER BRANDING
We work with
leading brands
across the region
WEBINAR WEDNESDAYS
Understanding The Modern Workforce: How To Connect With Them More Effectively
❏ What does the modern workforce value the most?
❏ What are the best channels to engage them with and which do
they use to apply?
❏ How do we build our employee value propositions in this remote
work setup?
AGENDA
WEBINAR WEDNESDAYS
Understanding The Modern Workforce: How To Connect With Them More Effectively
Modern
Workforce
Report 2020
Welcome to the Workforce of Tomorrow
1129
survey respondents
WEBINAR WEDNESDAYS
Understanding The Modern Workforce: How To Connect With Them More Effectively
Modern
Workforce
Report 2020
Welcome to the Workforce of Tomorrow
OUR GOAL:
Understand how talents value
these attributes and how
satisfied they are with their
respective organizations
WEBINAR WEDNESDAYS
Understanding The Modern Workforce: How To Connect With Them More Effectively
10 EMPLOYER BRANDING ATTRIBUTES
WEBINAR WEDNESDAYS | Building A Best-in-Class Remote Recruiting Strategy
Immediate recognition (verbal
and symbolic); gives feedback
and objective and clear
performance measurement
Learning opportunities and
programs for greater
responsibilities; having a
meaningful work where I can
apply my background
Organized, fun, and
collaborative workplace/
environment Perceived as a great place
to work, provides a sense of
belonging upon new
employee’s entry
A compelling set of VMVs;
company is part of a
growing sector, fair to
stakeholders
Performance
Management &
Recognition
Growth and
Development
Recruitment and
Onboarding
Experience
Work Environment
and Culture
Reputation,
Mission, Vision &
Values
Community
Contribution
Policies & Practices InnovationLeadership Compensation
& Benefits
Company has programs
that develop the community,
has strong involvement to
causes it supports
Company has clear
processes that are
consistently implemented
Competent leaders who
foster growth, development,
and collaboration
New and innovative
products and services
Competitive remuneration
packages
WEBINAR WEDNESDAYS
Understanding The Modern Workforce: How To Connect With Them More Effectively
1 Leadership Work Environment Work Environment Work Environment
Compensation &
Benefits
2 Work Environment
Compensation &
Benefits
Compensation &
Benefits
Compensation &
Benefits
Performance
Management
3 Compensation &
Benefits Leadership Leadership
Growth and
Development Leadership
4 Growth and
Development
Growth and
Development
Growth and
Development Leadership Work Environment
Collected from more than 4,500+ respondents
2016 2017 2018 2019 2020
RANK
YEAR
Leadership
Work Environment
Compensation &
Benefits
WEBINAR WEDNESDAYS
Understanding The Modern Workforce: How To Connect With Them More Effectively
More effort is needed to understand the unique needs of each segments
to create a better candidate and employee experience
JOINING vs. STAYING
WEBINAR WEDNESDAYS
Understanding The Modern Workforce: How To Connect With Them More Effectively
The Modern Workforce
WHAT DO THEY VALUE THE MOST?
Understanding the needs of your talents has never been more
critical than ever before
of fresh graduates have reported that
relationships and the work environment plays a
huge factor in their decision to stay
50%
A GOOD WORK ENVIRONMENT
MAKES THEM STAY
Work Environment and Culture
WEBINAR WEDNESDAYS | Understanding The Modern Workforce: How To Connect With Them More Effectively
of professionals would consider joining an
organization based on the growth opportunities
available (knowledge, skills and promotion)
WEBINAR WEDNESDAYS | Understanding The Modern Workforce: How To Connect With Them More Effectively
91%
THEY SEEK GROWTH AND DEVELOPMENT
OPPORTUNITIES
Growth and Development
of managers shared that being seen as a good
leader by their employees motivates them to do
great at work
25%
GOOD LEADERSHIP
DRIVES THEM TO GIVE THEIR BEST
Leadership
WEBINAR WEDNESDAYS | Understanding The Modern Workforce: How To Connect With Them More Effectively
WEBINAR WEDNESDAYS
Understanding The Modern Workforce: How To Connect With Them More Effectively
The Modern Workforce
WHAT CHANNELS DO THEY
USE TO APPLY?
Employers need to be more present in channels
used by passive and active talents
WEBINAR WEDNESDAYS
Understanding The Modern Workforce: How To Connect With Them More Effectively
Theory: There is no one “right channel”, the other channels help
drive the numbers up for job boards and employee referrals
Sources where most candidates and
qualified talents come from
Which channel yields talent volume and quality?
WEBINAR WEDNESDAYS
Understanding The Modern Workforce: How To Connect With Them More Effectively
Active candidates’ preferred channels of job application
WEBINAR WEDNESDAYS
Understanding The Modern Workforce: How To Connect With Them More Effectively
Top channels for passive candidates
● PAID: Educate prospective
talents about your culture
● ORGANIC: Empower your
employees to become your
brand ambassadors
What channels do you normally use when not looking
for a job?
WEBINAR WEDNESDAYS
Understanding The Modern Workforce: How To Connect With Them More Effectively
Does your company have an established set of
Employee Value Propositions?
A sharper message is needed to cut through the noise
More than 50% of HR Leaders said that increasing employer brand awareness and
differentiating brand against competitors is a top priority even before the lockdown
WEBINAR WEDNESDAYS
Understanding The Modern Workforce: How To Connect With Them More Effectively
The Modern Workforce
HOW DO WE BUILD OUR EVPs?
Employers who invest in their EVPs attract, engage and retain talents better
WEBINAR WEDNESDAYS
Understanding The Modern Workforce: How To Connect With Them More Effectively
EMPLOYEE VALUE
PROPOSITIONS
ASEAN HR Leaders
Your promise to employees in
exchange of great work
EMPLOYER BRAND
ASEAN HR Leaders
What external talents think about
your brand
WEBINAR WEDNESDAYS
Understanding The Modern Workforce: How To Connect With Them More Effectively
TEAM BUILDING ACTIVITIES
PERFORMANCE MANAGEMENT
REWARDS AND COMPENSATION
WORK ENVIRONMENT
MANAGER INTERACTION
BRAND AMBASSADORS
SOCIAL MEDIA PRESENCE
CAREER WEBSITE
JOB FAIR
ASSESSMENT
ONBOARDING
INTERVIEW PROCESS
CANDIDATE TOUCHPOINT WHEEL
It takes 8-12 touchpoints for
talents to remember
your brand
WEBINAR WEDNESDAYS | Understanding The Modern Workforce: How To Connect With Them More Effectively
WEBINAR WEDNESDAYS
Understanding The Modern Workforce: How To Connect With Them More Effectively
VIDEOS PAID ADS CONVERSATION
WITH A FRIEND
NEWS
WEBINAR WEDNESDAYS
Understanding The Modern Workforce: How To Connect With Them More Effectively
Defining “who you are” as an employer
and understanding the needs of your
target talents
Crafting the employee value
proposition and employer brand
persona
Creating attractive content and
amplifying the Employee Value
Propositions using online and offline
channels
Training frontliners to become effective
brand ambassadors and creating
programs to amplify employees’ voice
Creating a baseline measure of your
employer branding initiatives
The 5A Framework in building your EVPs
WEBINAR WEDNESDAYS
Understanding The Modern Workforce: How To Connect With Them More Effectively
STEP 1: AUDIT
Employer Brand Vision
Interviews of Selected Stakeholders
Internal and External Surveys
Online and Social Media Activities Audit
Candidate Experience Audit
Employer Brand Vision
WEBINAR WEDNESDAYS
Understanding The Modern Workforce: How To Connect With Them More Effectively
STEP 2: ARTICULATE
EVP Action Planning Workshop
Creative Concept
Employer Brand Pillars
Reasons to Believe
WEBINAR WEDNESDAYS
Understanding The Modern Workforce: How To Connect With Them More Effectively
STEP 3: ACTIVATE
Employer Brand Guidelines
12-month Social Media Administration
Paid Ads Management
Content and Graphics Production
Social Media Performance Monitoring
WEBINAR WEDNESDAYS
Understanding The Modern Workforce: How To Connect With Them More Effectively
STEP 4: ADVOCATE
Online and offline campaigns
Referral Programs
Employer Brand Training
Talent Community Building
Employer Brand Coaching Program
WEBINAR WEDNESDAYS
Understanding The Modern Workforce: How To Connect With Them More Effectively
STEP 5: ASSESS
Pre and Post Data Gathering for Analysis
Recommendation of New Strategies
Impact Study per Campaign created
Identification of Short-term and Long-term Metrics
NET
PROMOTER
SCORE
REFERRAL
RATES
HIRING
MANAGER
SATISFACTION
ENGAGEMENT
RATES
WEBINAR WEDNESDAYS
Understanding The Modern Workforce: How To Connect With Them More Effectively
SUMMARY
1. Understand who you are as an employer
2. Define your EVPs and programs
3. Activate channels based on your target talents
4. Build employee advocacy
5. Set clear objectives and measure results
WEBINAR WEDNESDAYS
Understanding The Modern Workforce: How To Connect With Them More Effectively
QUESTIONS?
WEBINAR WEDNESDAYS
Understanding The Modern Workforce: How To Connect With Them More Effectively
FINAL NOTES
WEBINAR WEDNESDAYS
Understanding The Modern Workforce: How To Connect With Them More Effectively
HOW WAS YOUR WEBINAR EXPERIENCE?
Let us know through your feedback tab.
Get a chance to receive a copy of the book
”Rethink Recruitment: Adopt a new mindset to
attract talent and kickstart your employer
brand” by filling out the feedback survey.
WEBINAR WEDNESDAYS
Understanding The Modern Workforce: How To Connect With Them More Effectively
WEBINAR RESOURCES
A copy of the webinar resources will be emailed to you within 24 hours:
● Webinar recording
● Presentation slides
WEBINAR WEDNESDAYS
Understanding The Modern Workforce: How To Connect With Them More Effectively
Download supporting resources
from the Resource List box on the
left side of your panels
ADDITIONAL RESOURCES
WEBINAR WEDNESDAYS
Understanding The Modern Workforce: How To Connect With Them More Effectively
THANK YOU FOR JOINING US
Let’s connect on LinkedIn!
LAWRENCE VILLANUEVA
WEBINAR WEDNESDAYS
Understanding The Modern Workforce: How To Connect With Them More Effectively
Click the ? icon below to send an email now
GET IN TOUCH WITH US
www.talentview.asia
learning@talentview.asia | inquiry@talentview.asia
TalentView Inc.
THANK YOU

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Understanding The Modern Workforce: How To Connect With Them More Effectively

  • 2. WEBINAR WEDNESDAYS Understanding The Modern Workforce: How To Connect With Them More Effectively LAWRENCE VILLANUEVA ● CEB-SHL Certified Level A and B Occupational and Psychometric Assessment Trainer under the British Psychological Society ● His experience in growing the BPO market for human capital technology has allowed him to work with a network of outsourcing leaders in the region to develop talent management initiatives ● Degree holder in Human Resources Management and Psychology from Southville International School Talent Research & Audit Head TalentView
  • 4. We work with leading brands across the region
  • 5. WEBINAR WEDNESDAYS Understanding The Modern Workforce: How To Connect With Them More Effectively ❏ What does the modern workforce value the most? ❏ What are the best channels to engage them with and which do they use to apply? ❏ How do we build our employee value propositions in this remote work setup? AGENDA
  • 6. WEBINAR WEDNESDAYS Understanding The Modern Workforce: How To Connect With Them More Effectively Modern Workforce Report 2020 Welcome to the Workforce of Tomorrow 1129 survey respondents
  • 7. WEBINAR WEDNESDAYS Understanding The Modern Workforce: How To Connect With Them More Effectively Modern Workforce Report 2020 Welcome to the Workforce of Tomorrow OUR GOAL: Understand how talents value these attributes and how satisfied they are with their respective organizations
  • 8. WEBINAR WEDNESDAYS Understanding The Modern Workforce: How To Connect With Them More Effectively 10 EMPLOYER BRANDING ATTRIBUTES WEBINAR WEDNESDAYS | Building A Best-in-Class Remote Recruiting Strategy Immediate recognition (verbal and symbolic); gives feedback and objective and clear performance measurement Learning opportunities and programs for greater responsibilities; having a meaningful work where I can apply my background Organized, fun, and collaborative workplace/ environment Perceived as a great place to work, provides a sense of belonging upon new employee’s entry A compelling set of VMVs; company is part of a growing sector, fair to stakeholders Performance Management & Recognition Growth and Development Recruitment and Onboarding Experience Work Environment and Culture Reputation, Mission, Vision & Values Community Contribution Policies & Practices InnovationLeadership Compensation & Benefits Company has programs that develop the community, has strong involvement to causes it supports Company has clear processes that are consistently implemented Competent leaders who foster growth, development, and collaboration New and innovative products and services Competitive remuneration packages
  • 9. WEBINAR WEDNESDAYS Understanding The Modern Workforce: How To Connect With Them More Effectively 1 Leadership Work Environment Work Environment Work Environment Compensation & Benefits 2 Work Environment Compensation & Benefits Compensation & Benefits Compensation & Benefits Performance Management 3 Compensation & Benefits Leadership Leadership Growth and Development Leadership 4 Growth and Development Growth and Development Growth and Development Leadership Work Environment Collected from more than 4,500+ respondents 2016 2017 2018 2019 2020 RANK YEAR Leadership Work Environment Compensation & Benefits
  • 10. WEBINAR WEDNESDAYS Understanding The Modern Workforce: How To Connect With Them More Effectively More effort is needed to understand the unique needs of each segments to create a better candidate and employee experience JOINING vs. STAYING
  • 11. WEBINAR WEDNESDAYS Understanding The Modern Workforce: How To Connect With Them More Effectively The Modern Workforce WHAT DO THEY VALUE THE MOST? Understanding the needs of your talents has never been more critical than ever before
  • 12. of fresh graduates have reported that relationships and the work environment plays a huge factor in their decision to stay 50% A GOOD WORK ENVIRONMENT MAKES THEM STAY Work Environment and Culture WEBINAR WEDNESDAYS | Understanding The Modern Workforce: How To Connect With Them More Effectively
  • 13. of professionals would consider joining an organization based on the growth opportunities available (knowledge, skills and promotion) WEBINAR WEDNESDAYS | Understanding The Modern Workforce: How To Connect With Them More Effectively 91% THEY SEEK GROWTH AND DEVELOPMENT OPPORTUNITIES Growth and Development
  • 14. of managers shared that being seen as a good leader by their employees motivates them to do great at work 25% GOOD LEADERSHIP DRIVES THEM TO GIVE THEIR BEST Leadership WEBINAR WEDNESDAYS | Understanding The Modern Workforce: How To Connect With Them More Effectively
  • 15. WEBINAR WEDNESDAYS Understanding The Modern Workforce: How To Connect With Them More Effectively The Modern Workforce WHAT CHANNELS DO THEY USE TO APPLY? Employers need to be more present in channels used by passive and active talents
  • 16. WEBINAR WEDNESDAYS Understanding The Modern Workforce: How To Connect With Them More Effectively Theory: There is no one “right channel”, the other channels help drive the numbers up for job boards and employee referrals Sources where most candidates and qualified talents come from Which channel yields talent volume and quality?
  • 17. WEBINAR WEDNESDAYS Understanding The Modern Workforce: How To Connect With Them More Effectively Active candidates’ preferred channels of job application
  • 18. WEBINAR WEDNESDAYS Understanding The Modern Workforce: How To Connect With Them More Effectively Top channels for passive candidates ● PAID: Educate prospective talents about your culture ● ORGANIC: Empower your employees to become your brand ambassadors What channels do you normally use when not looking for a job?
  • 19. WEBINAR WEDNESDAYS Understanding The Modern Workforce: How To Connect With Them More Effectively Does your company have an established set of Employee Value Propositions? A sharper message is needed to cut through the noise More than 50% of HR Leaders said that increasing employer brand awareness and differentiating brand against competitors is a top priority even before the lockdown
  • 20. WEBINAR WEDNESDAYS Understanding The Modern Workforce: How To Connect With Them More Effectively The Modern Workforce HOW DO WE BUILD OUR EVPs? Employers who invest in their EVPs attract, engage and retain talents better
  • 21. WEBINAR WEDNESDAYS Understanding The Modern Workforce: How To Connect With Them More Effectively EMPLOYEE VALUE PROPOSITIONS ASEAN HR Leaders Your promise to employees in exchange of great work EMPLOYER BRAND ASEAN HR Leaders What external talents think about your brand
  • 22. WEBINAR WEDNESDAYS Understanding The Modern Workforce: How To Connect With Them More Effectively TEAM BUILDING ACTIVITIES PERFORMANCE MANAGEMENT REWARDS AND COMPENSATION WORK ENVIRONMENT MANAGER INTERACTION BRAND AMBASSADORS SOCIAL MEDIA PRESENCE CAREER WEBSITE JOB FAIR ASSESSMENT ONBOARDING INTERVIEW PROCESS CANDIDATE TOUCHPOINT WHEEL
  • 23. It takes 8-12 touchpoints for talents to remember your brand WEBINAR WEDNESDAYS | Understanding The Modern Workforce: How To Connect With Them More Effectively
  • 24. WEBINAR WEDNESDAYS Understanding The Modern Workforce: How To Connect With Them More Effectively VIDEOS PAID ADS CONVERSATION WITH A FRIEND NEWS
  • 25. WEBINAR WEDNESDAYS Understanding The Modern Workforce: How To Connect With Them More Effectively Defining “who you are” as an employer and understanding the needs of your target talents Crafting the employee value proposition and employer brand persona Creating attractive content and amplifying the Employee Value Propositions using online and offline channels Training frontliners to become effective brand ambassadors and creating programs to amplify employees’ voice Creating a baseline measure of your employer branding initiatives The 5A Framework in building your EVPs
  • 26. WEBINAR WEDNESDAYS Understanding The Modern Workforce: How To Connect With Them More Effectively STEP 1: AUDIT Employer Brand Vision Interviews of Selected Stakeholders Internal and External Surveys Online and Social Media Activities Audit Candidate Experience Audit Employer Brand Vision
  • 27. WEBINAR WEDNESDAYS Understanding The Modern Workforce: How To Connect With Them More Effectively STEP 2: ARTICULATE EVP Action Planning Workshop Creative Concept Employer Brand Pillars Reasons to Believe
  • 28. WEBINAR WEDNESDAYS Understanding The Modern Workforce: How To Connect With Them More Effectively STEP 3: ACTIVATE Employer Brand Guidelines 12-month Social Media Administration Paid Ads Management Content and Graphics Production Social Media Performance Monitoring
  • 29. WEBINAR WEDNESDAYS Understanding The Modern Workforce: How To Connect With Them More Effectively STEP 4: ADVOCATE Online and offline campaigns Referral Programs Employer Brand Training Talent Community Building Employer Brand Coaching Program
  • 30. WEBINAR WEDNESDAYS Understanding The Modern Workforce: How To Connect With Them More Effectively STEP 5: ASSESS Pre and Post Data Gathering for Analysis Recommendation of New Strategies Impact Study per Campaign created Identification of Short-term and Long-term Metrics NET PROMOTER SCORE REFERRAL RATES HIRING MANAGER SATISFACTION ENGAGEMENT RATES
  • 31. WEBINAR WEDNESDAYS Understanding The Modern Workforce: How To Connect With Them More Effectively SUMMARY 1. Understand who you are as an employer 2. Define your EVPs and programs 3. Activate channels based on your target talents 4. Build employee advocacy 5. Set clear objectives and measure results
  • 32. WEBINAR WEDNESDAYS Understanding The Modern Workforce: How To Connect With Them More Effectively QUESTIONS?
  • 33. WEBINAR WEDNESDAYS Understanding The Modern Workforce: How To Connect With Them More Effectively FINAL NOTES
  • 34. WEBINAR WEDNESDAYS Understanding The Modern Workforce: How To Connect With Them More Effectively HOW WAS YOUR WEBINAR EXPERIENCE? Let us know through your feedback tab. Get a chance to receive a copy of the book ”Rethink Recruitment: Adopt a new mindset to attract talent and kickstart your employer brand” by filling out the feedback survey.
  • 35. WEBINAR WEDNESDAYS Understanding The Modern Workforce: How To Connect With Them More Effectively WEBINAR RESOURCES A copy of the webinar resources will be emailed to you within 24 hours: ● Webinar recording ● Presentation slides
  • 36. WEBINAR WEDNESDAYS Understanding The Modern Workforce: How To Connect With Them More Effectively Download supporting resources from the Resource List box on the left side of your panels ADDITIONAL RESOURCES
  • 37. WEBINAR WEDNESDAYS Understanding The Modern Workforce: How To Connect With Them More Effectively THANK YOU FOR JOINING US Let’s connect on LinkedIn! LAWRENCE VILLANUEVA
  • 38. WEBINAR WEDNESDAYS Understanding The Modern Workforce: How To Connect With Them More Effectively Click the ? icon below to send an email now GET IN TOUCH WITH US www.talentview.asia learning@talentview.asia | inquiry@talentview.asia TalentView Inc.