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Why this topic is so important



                                                                        69%
                                                                                                 Agree employer brand
                                                                                                 is a top priority for
                                                                                                 their organization




                       83%
                                                                        < 500 Employees              67%

                                                                        501-1,000 Employees             70%
                        Agree that employer
                        brand has significant
                        impact on ability to                            1,000-10,000 Employees       67%
                        hire great talent

                                                                        > 10,000 Employees                    78%


                                                                      Prioritization of employer brand
                                                                      (by company size)




Source: The State of Employer Branding, 2012
lnkd.in/stateofeb                               talent.linkedin.com
3 reasons to invest in your talent brand



                    Lower cost per hire by
                    up to 50%.



                    Reduce employee
                                                                           91%
                                                                           of companies increased
                    turnover by up to 28%.
                                                                           or maintained their talent
                                                                           brand spend in 2012.

                    Influence the conversation
                    with candidates. If you
                    don’t, someone else will.




Source: What’s the Value of your Employment Brand?
lnkd.in/valueofEB                                    talent.linkedin.com
Employer brand ownership


    Who owns employer brand?




    39%                                        22%                       15%                14%              10%
    TA shares                                  TA has primary            TA has no          TA is a          Company doesn’t
    ownership                                  ownership                 ownership          contributor      think about EB




                                                                         Most common departments that own employer
                                                                         brand outside of talent acquisition

                                                                         1.       Marketing
                                                                         2.       Corporate Communications



Source: The State of Employer Branding, 2012
lnkd.in/stateofeb                                           talent.linkedin.com
Five steps to a strong talent brand

STEP 1                STEP 2       STEP 3                 STEP 4       STEP 5
Get buy-in            Listen and   Craft your             Promote      Measure
                      learn        approach               and engage   and adjust
• Start at the top

• Share compelling
  data

• Bring partners to
  the table




                                    talent.linkedin.com
Step 1: get executive buy-in



Start at the top           Arm yourself with data         Bring partners to
                                                          the table
• Get your CEO and         • Universal facts on the
  exec team to support       business impact of your      • Examples: HR,
  and contribute to your     talent brand.                  Communications,
  talent brand efforts     • LinkedIn insights on your      Marketing, IT.
                             company’s social presence,   • Create a cross-
                             e.g. -                         functional talent brand
                                  • Number of employees     task force.
                                    with profiles.
                                  • Aggregate number of
                                    connections,
                           • Recruiting metrics on
                             where you’re losing talent
                             or struggling to hire.




                                   talent.linkedin.com
Persistence and small wins pay off


                  SAIC turns to data to
                  ease concerns

Challenge: Leadership feared that competitors
might poach employees more easily if they joined                “I probably delivered the same
LinkedIn.                                                       deck 40 times, sometimes to the
                                                                same audience. You will feel like
Approach: Presented the unchanged pre- and                      a broken record but it doesn’t
post-attrition rates to leadership.                             sound like that on the other end.”

Result: Leadership bought in to the network, built              Kara Yarnot
                                                                SAIC
their own profiles, and even became active
themselves.




                                          talent.linkedin.com
Five steps to a strong talent brand

STEP 1                STEP 2                STEP 3                 STEP 4       STEP 5
Get buy-in            Listen and            Craft your             Promote      Measure
                      learn                 approach               and engage   and adjust
• Start at the top    • Audit existing
                        materials
• Share compelling
  data                • Do your research:
                        who, what, when,
                        where & how
• Bring partners to
  the table




                                             talent.linkedin.com
Step 2: Listen and learn

 Perform an audit from the shoes of candidates and employees
  • Official & unofficial channels

Who                         What                                When                   Where &
                                                                                       how
• Internal and external     • What attracts talent?             • Regular cadence      • Focus groups
• Include real-world        • What keeps them                   • Change in strategy   • 1-on-1 interviews
  views (e.g.,                there?                              or leadership
  candidates who                                                                       • Surveys
                            • What to improve?                  • Decline in hiring
  declined offer)                                                                      • Suggestion boxes
                                                                  results




               Where are the inconsistencies between what you say and what they think?
                              How does the feedback vary by audience?
                          What are the biggest issues you need to address?


                                                 talent.linkedin.com
Listening can make all the difference


                                                Strategic annual survey use

                                                Challenge: Keeping employees engaged
                                                in a connected world.

          Ellie                                 Approach: Through annual survey,
                                                JPMorgan asked what employees need/
          Shephard                              want in order to stay. Top answers:
          Global Recruiting
                                                mobility and development opportunities.
          Program Manager,
          Vice President
                                                Result: Launched extensive internal
                                                mobility program.

                                                •   In 10 months, internal hire rate rose
                                                    by 5% (they fill 75K positions/yr)

                                                •   Ranked #1 in Europe and #2 in the
                                                    US in Vault’s 2013 Best Places to
                                                    Work for Internal Mobility rankings.



                              talent.linkedin.com
Five steps to a strong talent brand

STEP 1                STEP 2                STEP 3                 STEP 4       STEP 5
Get buy-in            Listen and            Craft your             Promote      Measure
                      learn                 approach               and engage   and adjust
• Start at the top    • Audit existing      • Be real
                        materials
• Share compelling                          • Be personal
  data                • Do your research:
                        who, what, when,
                                            • Be brave
                        where & how
• Bring partners to
  the table
                                            • Be consistent

                                            • Set your goals




                                             talent.linkedin.com
Step 3: craft your approach – right brand, right
success metrics


REAL                                 Promise what you can deliver




CONSISTENT                                                     Danielle Bond, CMO

                                    Challenge: Talking about work-life balance at a
PERSONAL                            professional services firm.

                                    Approach: Shifted focus from work-life balance to
                                    “flexibility” - just as valuable to employees but much
                                    more realistic.

BRAVE                               Result: Believable talent brand, internally and externally.




                     talent.linkedin.com
Begin with the end in mind


 Sample goals for your talent brand program

 • Increase offer acceptance rate by X%
 • Reduce attrition by X%
 • Improve employee survey ratings by X%
 • Increase baseline familiarity with your talent brand in external surveys by X%
 • Double the number of employees with an optimized social presence
 • Increase Talent Brand Index score by X% relative to key talent competitors or
   for high-priority functions/regions




                                     talent.linkedin.com
Five steps to a strong talent brand

STEP 1                STEP 2                STEP 3                 STEP 4               STEP 5
Get buy-in            Listen and            Craft your             Promote              Measure
                      learn                 approach               and engage           and adjust
• Start at the top    • Audit existing      • Be real              • Upgrade profiles
                        materials                                    (yours/team’s)
• Share compelling                          • Be personal
  data                • Do your research:                          • Leverage your
                        who, what, when,                             employees’
                                            • Be brave               presence via
                        where & how
• Bring partners to                                                  Work with Us
  the table
                                            • Be consistent
                                                                   • Brand via Jobs

                                            • Set your goals       • Build out your
                                                                     hub – Company
                                                                     and Career
                                                                     Pages

                                                                   • Use targeted
                                                                     status updates
                                                                     and APIs to
                                                                     engage




                                             talent.linkedin.com
Step 4: promote and engage, following these rules

  8 golden rules to promote and protect your talent brand

       Look in the mirror.                                                  Make your culture shine.
  01   Make sure that what you do (and don’t do) is                  05     It’s never just about jobs. Focus on your people –
       what you’d like employees to emulate.                                their stories and emotions.



       Empower your employees.                                              Go viral.
  02   Lay out the goals and show them a clear, easy                 06     For amplified results, find creative ways to get more
       path to action.                                                      people talking about your company’s great culture.



       Inform your leadership.                                              Be visual.
  03   Use data to gain support, ease concerns, and                  07     Bold and colorful images, graphics, charts, and
       help explain your choice of platforms.                               videos can bring your brand to life.



       Target your messages.                                                Don’t bite off more than you can chew.
  04   The more relevant your message is to a particular             08     Show that your efforts are scalable and sustainable
       audience, the greater its impact will be.                            on one platform before moving on to another.




                                                      talent.linkedin.com
Consider your candidate’s experience
                 across LinkedIn and beyond

                                                             On the LinkedIn
                  In their Inbox
                                                               Homepage




                                             Erica Robertson                 When they
                                             Software Engineer
  When they                                                               network with your
search for jobs                              ACME Systems                    employees



                                                            When they
                      Via Mobile                          research your
                     LinkedIn App                           company




                                    talent.linkedin.com
Start with your own profile


Engaging, friendly                                Descriptive
picture                                              headline
Who wouldn’t want to                         that goes beyond
work with Brendan?                                     the title




Links                                        Other features
to branded                                   we like:
destinations
                                             • Core skills,
                                               endorsed by
                                               your network
                                             • Volunteer
Killer summary                                 experiences
Written in the first                         • Just enough on
person, oozing with                            prior positions
passion                                        to build
                                               credibility




                       talent.linkedin.com
Leverage your employees’ presence on LinkedIn

         HELP THEM SHINE                                     BENEFIT FROM PROFILE TRAFFIC
                                                                  with Work With Us ads
Dell trains global employees at scale

• “SMaC University”
  (Social Media and Communication)
• Global certification program with
  structured classes
• Strong exec support
• 5,000 trained since mid-2010


UTI takes a brown bag approach

• Took a low-budget, grassroots approach
• Got exec buy-in to host brown bag
  lunches for hiring managers
• Helped employees overcome anxieties
  about what to say on profiles
                                                                 Clickthrough rates   20x
                                                                       industry average



                                           talent.linkedin.com
Craft job posts for passive AND active
candidates
                                      SCIENCE

                                                    Avoid overly-creative job titles.


                                                    Tie the job to your LinkedIn Company Page.


                                                    Give high-priority positions extra oomph
         of job applications on                     with Sponsored Jobs

50%      LinkedIn are via paths
         other than search            ART

                                                    Use your job post as a talent brand vehicle.


                                                    Showcase the position’s impact.


                                                    Try a conversational tone.



                              talent.linkedin.com
Create a strong hub via Company and Career
 Pages

        Think visually.
Use bold images to give a real-world
glimpse into your organization.


        Think digitally.
Whatever you say, keep it brief. online,
where attention spans are shorter.


        Think video.
You’ll be able to engage candidates more
deeply if they hear real people tell their
own stories,.



        Think customized.
Adapt your content to viewers based on
their LinkedIn profiles. Target based on
job function, industry, geography, etc.
                                               Make sure your Career Page has a clear owner!



                                             talent.linkedin.com
Spark the conversation, on and off LinkedIn

         Leverage targeted status updates                                          Use APIs to make your career
                                                                                   site more social



         71%
   of company followers on
   LinkedIn are interested in
   career opportunities at
   companies they follow.




 Mix it up
Share jobs, relevant news about your company, employee interviews etc.

 Have a plan
 Sketch out what you’ll say in advance and build a dialogue with your followers.

 Stay on brand
  Remember the messaging you’re trying to get across and incorporate it.


                                                            talent.linkedin.com
Five steps to a strong talent brand

STEP 1                STEP 2                STEP 3                 STEP 4               STEP 5
Get buy-in            Listen and            Craft your             Promote              Measure
                      learn                 approach               and engage           and adjust
• Start at the top    • Audit existing      • Be real              • Upgrade profiles   • Use Talent Brand
                        materials                                    (yours/team’s)       Index to prioritize
• Share compelling                          • Be personal
  data                • Do your research:                          • Leverage your
                        who, what, when,                             employees’
                                            • Be brave               presence via
                        where & how
• Bring partners to                                                  Work with Us
  the table
                                            • Be consistent
                                                                   • Brand via Jobs

                                            • Set your goals       • Build out your
                                                                     hub – Company
                                                                     and Career
                                                                     Pages

                                                                   • Use targeted
                                                                     status updates
                                                                     and APIs to
                                                                     engage




                                             talent.linkedin.com
How Talent Brand Index works


                                     Talent that is interested in you as an employer

                                             Researching company and
                                             career pages
     Talent Brand
     Engagement                              Following your company

    264,362 members                          Viewing jobs and applying



     Talent Brand                    Talent that’s familiar with you as an employer
        Reach
                                             Viewing employee profiles
   1,873,354 members

                                             Connecting with your employees




                       talent.linkedin.com
How Talent Brand Index works


What percent of people who know about you show an interest?




                               Talent Brand              Talent
                               Engagement
      Talent Brand             Talent Brand
                                                     =   Brand
      Engagement                                         Index
                                  Reach
     264,362 members


                              Benchmark your score, e.g. v.s key competitors
       Talent Brand
          Reach
    1,873,354 members




                               talent.linkedin.com
For advanced tips, see the playbook




                lnkd.in/gettheplaybook

                      talent.linkedin.com

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Employer Branding: Why It Matters for Hiring Top Talent

  • 1.
  • 2. Why this topic is so important 69% Agree employer brand is a top priority for their organization 83% < 500 Employees 67% 501-1,000 Employees 70% Agree that employer brand has significant impact on ability to 1,000-10,000 Employees 67% hire great talent > 10,000 Employees 78% Prioritization of employer brand (by company size) Source: The State of Employer Branding, 2012 lnkd.in/stateofeb talent.linkedin.com
  • 3. 3 reasons to invest in your talent brand Lower cost per hire by up to 50%. Reduce employee 91% of companies increased turnover by up to 28%. or maintained their talent brand spend in 2012. Influence the conversation with candidates. If you don’t, someone else will. Source: What’s the Value of your Employment Brand? lnkd.in/valueofEB talent.linkedin.com
  • 4. Employer brand ownership Who owns employer brand? 39% 22% 15% 14% 10% TA shares TA has primary TA has no TA is a Company doesn’t ownership ownership ownership contributor think about EB Most common departments that own employer brand outside of talent acquisition 1. Marketing 2. Corporate Communications Source: The State of Employer Branding, 2012 lnkd.in/stateofeb talent.linkedin.com
  • 5. Five steps to a strong talent brand STEP 1 STEP 2 STEP 3 STEP 4 STEP 5 Get buy-in Listen and Craft your Promote Measure learn approach and engage and adjust • Start at the top • Share compelling data • Bring partners to the table talent.linkedin.com
  • 6. Step 1: get executive buy-in Start at the top Arm yourself with data Bring partners to the table • Get your CEO and • Universal facts on the exec team to support business impact of your • Examples: HR, and contribute to your talent brand. Communications, talent brand efforts • LinkedIn insights on your Marketing, IT. company’s social presence, • Create a cross- e.g. - functional talent brand • Number of employees task force. with profiles. • Aggregate number of connections, • Recruiting metrics on where you’re losing talent or struggling to hire. talent.linkedin.com
  • 7. Persistence and small wins pay off SAIC turns to data to ease concerns Challenge: Leadership feared that competitors might poach employees more easily if they joined “I probably delivered the same LinkedIn. deck 40 times, sometimes to the same audience. You will feel like Approach: Presented the unchanged pre- and a broken record but it doesn’t post-attrition rates to leadership. sound like that on the other end.” Result: Leadership bought in to the network, built Kara Yarnot SAIC their own profiles, and even became active themselves. talent.linkedin.com
  • 8. Five steps to a strong talent brand STEP 1 STEP 2 STEP 3 STEP 4 STEP 5 Get buy-in Listen and Craft your Promote Measure learn approach and engage and adjust • Start at the top • Audit existing materials • Share compelling data • Do your research: who, what, when, where & how • Bring partners to the table talent.linkedin.com
  • 9. Step 2: Listen and learn Perform an audit from the shoes of candidates and employees • Official & unofficial channels Who What When Where & how • Internal and external • What attracts talent? • Regular cadence • Focus groups • Include real-world • What keeps them • Change in strategy • 1-on-1 interviews views (e.g., there? or leadership candidates who • Surveys • What to improve? • Decline in hiring declined offer) • Suggestion boxes results Where are the inconsistencies between what you say and what they think? How does the feedback vary by audience? What are the biggest issues you need to address? talent.linkedin.com
  • 10. Listening can make all the difference Strategic annual survey use Challenge: Keeping employees engaged in a connected world. Ellie Approach: Through annual survey, JPMorgan asked what employees need/ Shephard want in order to stay. Top answers: Global Recruiting mobility and development opportunities. Program Manager, Vice President Result: Launched extensive internal mobility program. • In 10 months, internal hire rate rose by 5% (they fill 75K positions/yr) • Ranked #1 in Europe and #2 in the US in Vault’s 2013 Best Places to Work for Internal Mobility rankings. talent.linkedin.com
  • 11. Five steps to a strong talent brand STEP 1 STEP 2 STEP 3 STEP 4 STEP 5 Get buy-in Listen and Craft your Promote Measure learn approach and engage and adjust • Start at the top • Audit existing • Be real materials • Share compelling • Be personal data • Do your research: who, what, when, • Be brave where & how • Bring partners to the table • Be consistent • Set your goals talent.linkedin.com
  • 12. Step 3: craft your approach – right brand, right success metrics REAL Promise what you can deliver CONSISTENT Danielle Bond, CMO Challenge: Talking about work-life balance at a PERSONAL professional services firm. Approach: Shifted focus from work-life balance to “flexibility” - just as valuable to employees but much more realistic. BRAVE Result: Believable talent brand, internally and externally. talent.linkedin.com
  • 13. Begin with the end in mind Sample goals for your talent brand program • Increase offer acceptance rate by X% • Reduce attrition by X% • Improve employee survey ratings by X% • Increase baseline familiarity with your talent brand in external surveys by X% • Double the number of employees with an optimized social presence • Increase Talent Brand Index score by X% relative to key talent competitors or for high-priority functions/regions talent.linkedin.com
  • 14. Five steps to a strong talent brand STEP 1 STEP 2 STEP 3 STEP 4 STEP 5 Get buy-in Listen and Craft your Promote Measure learn approach and engage and adjust • Start at the top • Audit existing • Be real • Upgrade profiles materials (yours/team’s) • Share compelling • Be personal data • Do your research: • Leverage your who, what, when, employees’ • Be brave presence via where & how • Bring partners to Work with Us the table • Be consistent • Brand via Jobs • Set your goals • Build out your hub – Company and Career Pages • Use targeted status updates and APIs to engage talent.linkedin.com
  • 15. Step 4: promote and engage, following these rules 8 golden rules to promote and protect your talent brand Look in the mirror. Make your culture shine. 01 Make sure that what you do (and don’t do) is 05 It’s never just about jobs. Focus on your people – what you’d like employees to emulate. their stories and emotions. Empower your employees. Go viral. 02 Lay out the goals and show them a clear, easy 06 For amplified results, find creative ways to get more path to action. people talking about your company’s great culture. Inform your leadership. Be visual. 03 Use data to gain support, ease concerns, and 07 Bold and colorful images, graphics, charts, and help explain your choice of platforms. videos can bring your brand to life. Target your messages. Don’t bite off more than you can chew. 04 The more relevant your message is to a particular 08 Show that your efforts are scalable and sustainable audience, the greater its impact will be. on one platform before moving on to another. talent.linkedin.com
  • 16. Consider your candidate’s experience across LinkedIn and beyond On the LinkedIn In their Inbox Homepage Erica Robertson When they Software Engineer When they network with your search for jobs ACME Systems employees When they Via Mobile research your LinkedIn App company talent.linkedin.com
  • 17. Start with your own profile Engaging, friendly Descriptive picture headline Who wouldn’t want to that goes beyond work with Brendan? the title Links Other features to branded we like: destinations • Core skills, endorsed by your network • Volunteer Killer summary experiences Written in the first • Just enough on person, oozing with prior positions passion to build credibility talent.linkedin.com
  • 18. Leverage your employees’ presence on LinkedIn HELP THEM SHINE BENEFIT FROM PROFILE TRAFFIC with Work With Us ads Dell trains global employees at scale • “SMaC University” (Social Media and Communication) • Global certification program with structured classes • Strong exec support • 5,000 trained since mid-2010 UTI takes a brown bag approach • Took a low-budget, grassroots approach • Got exec buy-in to host brown bag lunches for hiring managers • Helped employees overcome anxieties about what to say on profiles Clickthrough rates 20x industry average talent.linkedin.com
  • 19. Craft job posts for passive AND active candidates SCIENCE Avoid overly-creative job titles. Tie the job to your LinkedIn Company Page. Give high-priority positions extra oomph of job applications on with Sponsored Jobs 50% LinkedIn are via paths other than search ART Use your job post as a talent brand vehicle. Showcase the position’s impact. Try a conversational tone. talent.linkedin.com
  • 20. Create a strong hub via Company and Career Pages Think visually. Use bold images to give a real-world glimpse into your organization. Think digitally. Whatever you say, keep it brief. online, where attention spans are shorter. Think video. You’ll be able to engage candidates more deeply if they hear real people tell their own stories,. Think customized. Adapt your content to viewers based on their LinkedIn profiles. Target based on job function, industry, geography, etc. Make sure your Career Page has a clear owner! talent.linkedin.com
  • 21. Spark the conversation, on and off LinkedIn Leverage targeted status updates Use APIs to make your career site more social 71% of company followers on LinkedIn are interested in career opportunities at companies they follow. Mix it up Share jobs, relevant news about your company, employee interviews etc. Have a plan Sketch out what you’ll say in advance and build a dialogue with your followers. Stay on brand Remember the messaging you’re trying to get across and incorporate it. talent.linkedin.com
  • 22. Five steps to a strong talent brand STEP 1 STEP 2 STEP 3 STEP 4 STEP 5 Get buy-in Listen and Craft your Promote Measure learn approach and engage and adjust • Start at the top • Audit existing • Be real • Upgrade profiles • Use Talent Brand materials (yours/team’s) Index to prioritize • Share compelling • Be personal data • Do your research: • Leverage your who, what, when, employees’ • Be brave presence via where & how • Bring partners to Work with Us the table • Be consistent • Brand via Jobs • Set your goals • Build out your hub – Company and Career Pages • Use targeted status updates and APIs to engage talent.linkedin.com
  • 23. How Talent Brand Index works Talent that is interested in you as an employer Researching company and career pages Talent Brand Engagement Following your company 264,362 members Viewing jobs and applying Talent Brand Talent that’s familiar with you as an employer Reach Viewing employee profiles 1,873,354 members Connecting with your employees talent.linkedin.com
  • 24. How Talent Brand Index works What percent of people who know about you show an interest? Talent Brand Talent Engagement Talent Brand Talent Brand = Brand Engagement Index Reach 264,362 members Benchmark your score, e.g. v.s key competitors Talent Brand Reach 1,873,354 members talent.linkedin.com
  • 25. For advanced tips, see the playbook lnkd.in/gettheplaybook talent.linkedin.com