This global pandemic situation is truly a test of leadership. Our ways of working are rapidly changing. So how do you ensure that your leaders are equipped and empowered to thrive amidst disruption?
Specifically:
- What adjustments are people leaders making to their learning and development strategies?
- Which competencies are emerging as critical for team productivity and business continuity?
- How do we adapt our team’s learning journey with current business priorities?
5. “A leader who produces other leaders
multiplies their influences.”
WEBINAR WEDNESDAYS | Developing Leaders Who Thrive Amidst Disruption
John Maxwell
8. WEBINAR WEDNESDAYS
Developing Leaders Who Thrive Amidst Disruption
GOAL SETTING
What are your organization’s Financial, Customer, Process
and Learning targets?
What are your talent development initiatives?
How are you running and monitoring them?
SMART is a well-established tool that you can use to plan
and achieve your goals
9. WEBINAR WEDNESDAYS
Developing Leaders Who Thrive Amidst Disruption
SMART Template Guide Questions Goal 1 Goal 2 Goal 3
SPECIFIC Who? What? Why?
Where? When?
Target of 100M sales
in 6 months
Customer
satisfaction rating
Deliver better quality
products & services
MEASURABLE How much? How
often? How many?
100M Target of 4 out 5
(5 being the highest
score)
10% Product return
rate
ATTAINABLE Do you have the skills
and tools to achieve
this goal?
Sales and
Negotiation Skills
Customer service
skills
Account Mgmt skills
Warehouse Mgmt
System
Logistics Partners
REALISTIC Does it fit the overall
business objectives?
Overall Financial
Goal
Overall Customer
Satisfaction Goal
Overall Process
Improvement Goal
TIME BOUND When? 6 months
SAMPLE SMART TEMPLATE
10. WEBINAR WEDNESDAYS
Developing Leaders Who Thrive Amidst Disruption
Will there be adjustments in the targets / KPIs?
Be transparent. Transparency with the business goals
and how each talent plays a part in achieving this will
create realistic expectations for both parties.
How are you communicating changes in your learning
and development? Will classroom trainings be fully
replaced by eLearnings?
COMMUNICATION PLANNING & LAUNCH
11. of employees say that they are more effective
if they can see how their individual goals
fit into the big picture.
WEBINAR WEDNESDAYS | Developing Leaders Who Thrive Amidst Disruption
McKinsey Research
91%
12. WEBINAR WEDNESDAYS
Developing Leaders Who Thrive Amidst Disruption
Check if you have the following items:
❏ Updated tasks and KPIs
❏ Competency framework with definitions and rubrics
❏ Defined success profiles for each role / task
Assess your team’s capability to continue business
operations using these metrics
Use competency-based assessment to allow the
organization to objectively identify areas of strengths
and development for their talents
ASSESS STRENGTHS AND DEVELOPMENT GAPS
13. WEBINAR WEDNESDAYS
Developing Leaders Who Thrive Amidst Disruption
Grit
Bounce back after setbacks
and continue to deliver
SIX INTELLIGENCES
TO DRIVE SMART LEADERSHIP
Learning Agility
Have a passion for learning, open innovation,
developing people, and can create and
communicate the vision of the organization
Contextual Intelligence
Cultivating (and listening to) divergent
perspectives, exercising intuition in appropriate
measure.
Social and Cultural IQ
Connects with people and influence
without authority.
Technological Intelligence
Make use of and amplify the power of rapidly
emerging technologies and their impact
Transformative
An ability to create and drive a meaningful
roadmap will motivate people to take action
and align their efforts.
14. WEBINAR WEDNESDAYS
Developing Leaders Who Thrive Amidst Disruption
9-BOX METHODOLOGY
Jon Dany Edd Jorah Arnel Alma
Performance
Potential
LOW MODERATE HIGH
LOWMODERATEHIGH Sam
SansaJaime Cercei
Arya
Based on
assessments:
- Learning Agility
- EQ
- Leadership Potential
Based on current role/KPIs:
- Sales
- Customer Service Rating Score
- AHT
15. WEBINAR WEDNESDAYS
Developing Leaders Who Thrive Amidst Disruption
Identify technology partners to help you run virtual interviews
Run engagement surveys and provide feedback on the results
Summarize the results per group or function but also consider
creating person-centric learning plans
INTERVIEW & FEEDBACK
17. WEBINAR WEDNESDAYS
Developing Leaders Who Thrive Amidst Disruption
Craft a development plan. What are the areas you want to
focus on as you go along your development journey?
Start the learning and development journey. Follow the
3Es (70-20-10) Model of Learning and Virtual Coaching
and Mentoring
Identify possible obstacles in achieving the goals, set
timelines, and measurable outputs
MAP THE JOURNEY
18. WEBINAR WEDNESDAYS
Developing Leaders Who Thrive Amidst Disruption
SAMPLE IDP WORKSHEET
TARGET
COMPETENCY
GOAL LEARNING
INITIATIVE
MEASURE OF
SUCCESS
To launch
an internal
program
Innovation
Organization
Experience: Create a
risk analysis and
mitigation plan
Exposure: Monthly
catch up with
manager
Education: Attend a
training on project
management
Overall
satisfaction
rating from
stakeholders
PRO TIP
Make sure that the measure of success is easy to track.
Keep in mind that you need to know if you are making
progress or simply marking time.
DEFINITION
Goal
The critical output you need to deliver.
Target Competency
The competency you will enhance by achieving
your goal. Remember that this should be linked
to the professional development identified by you
and your manager.
Learning Initiative
The specific activities that you will engage in to
reach the set goals based on the 3Es model.
Measure of Success
The tangible outputs you need to have
to successfully achieve your goal.
Start Date - End Date
The timeframe in which the learning initiative
will take place.
Resources Required
The needed support from your team and the organization
(i.e. mentoring from superior, regional assignment).
Potential Obstacles
The obstacles that may hinder you from accomplishing your goal.
19. WEBINAR WEDNESDAYS
Developing Leaders Who Thrive Amidst Disruption
CHECK AND REFLECT ON PROGRESS
Build a culture of learning by making development
conversations a part of monthly team meetings
Monitor progress and weekly accomplishment
through your companies’ virtual social hall
Be ready to make adjustments as you see
improvements
21. “Many of us intuitively know that leadership
affects the bottom line. Boiling down the
research to its simplest terms: extraordinary
leaders can double your profit.”
WEBINAR WEDNESDAYS | Developing Leaders Who Thrive Amidst Disruption
Zenger Folkman
23. WEBINAR WEDNESDAYS
Developing Leaders Who Thrive Amidst Disruption
TALEGENT ONLINE ASSESSMENTS
Implement a strong remote
recruiting strategy with online
assessments for screening and
selection
● Standardize assessments per job role
● Save time - assessment results generated
instantly
● Have real-time monitoring of candidate
progress
● Communicate easily with hiring managers
using auto-generated assessment reports
● Provide proper feedback to candidates
25. WEBINAR WEDNESDAYS
Developing Leaders Who Thrive Amidst Disruption
Replace face-to-face interviews to
ensure safety and business
continuity of recruitment
● Engage candidates with modern, clean
user interface
● Access objective data with individual
insight - integration of assessment &
video results
● Compatibility: Assess candidates on the
devices which suit them – mobile, tablet,
desktop.
TALEGENT VIDEO INTERVIEWS