Thank you for joining the HR Coffee Session held on the 13th of August 2022!
Here is a copy of the presentation slides used.
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3. MEET OUR SPEAKERS
HR Coffee Session: Level Up Your Talent Assessments with AI and Gamification
4. We work with
leading brands
across the region
to strengthen their
employer brand
TECHNOLOGY
STRATEGY DESIGN
5. In this session, you will learn about:
❏ Why gamification and AI is important in talent assessment
❏ How to utilize gamification and AI in talent assessment
❏ Success stories to relate with
TOPICS FOR TODAY
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HR Coffee Session: Level Up Your Talent Assessments with AI and Gamification
6. ● Leads operations for the ASEAN region across
200+ corporate clients
● 15+ years in HR-Talent Acquisition, OD, HR
Technology, Performance Management,
Comp & Ben
● Graduate of Employer Branding College,
Australia: Level 1 Employer Brand Leader (with
honor distinction)
● Author, Rethink Recruitment
8. HR Coffee Session:
Level Up Your Talent Assessments with AI and Gamification
Today’s Modern
Workforce
Quick Insights from TalentView’s Modern Workforce Report 2022
SOURCE: Modern Workforce Report 2022 NOTE: Statistics updated as of April 2022. See www.talentview.asia for more details
Younger,
less-tenured
talents are
more likely
to be flight risks
1 Regular talent
check-ins
increase
satisfaction
at work
6
2 Job seekers
favor an
accessible
and convenient
application
experience
Talents are
clear on what
they are looking
for in
an employer
3 Employee
wellness
should be a
top priority for
organizations
5
More talents
are returning
to office despite
their preferred
hybrid work
set up
4
9. HR Coffee Session:
Level Up Your Talent Assessments with AI and Gamification
Today’s Modern
Workforce
What do Talents Look for in an Employer?
Employee Engagement,
Growth & Development
Holistic and continuous process in
increasing employee
engagement and career
advancement
Engaging application experience,
objective hiring criteria, and
effective onboarding programs
Recruitment &
Onboarding Experience
Inclusive and diverse organization
that upholds its mission, vision
and values, and builds programs
that develop community
Corporate Social
Responsibility & Being a
Mission-Driven Company
Performance
Recognition
Consistent and immediate
recognition for high performance
in the form of verbal, physical, and
symbolic praise
Perceived image, reputation, and
impression of an organization's
workplace, products and services,
and growth capabilities
Perceived Organizational
Image & Reputation
Legally-aligned, updated and
clear policies that are consistently
communicated and implemented
Policies & Practices
Competitive and
performance-based
remuneration packages that are
suitable to the job requirement
Compensation & Benefits
Competent and flexible leaders
that drive organization's
innovation, performance and
sustainability
Leadership &
Organizational
Competence
10. Rank 2015 2016 2017 2018 2019 2020 2021 2022
#1
#2
#3
#4
#5
#6
#7
#8
Compensation
and Benefits
Recruitment and
Onboarding
Experience
Employee
Engagement,
Growth &
Development
Being a Socially
Responsible and
Mission-Driven
Company
Policies and
Practices
Compensation
and Benefits
Perceived
Organizational
Image and
Reputation
Employee
Engagement,
Growth &
Development
Leadership &
Organizational
Competency
Recruitment and
Onboarding
Experience
Compensation
and Benefits
Employee
Engagement,
Growth &
Development
Leadership &
Organizational
Competency
Compensation
and Benefits
Employee
Engagement,
Growth &
Development
Perceived
Organizational
Image and
Reputation
Policies and
Practices
Recruitment and
Onboarding
Experience
Being a Socially
Responsible and
Mission-Driven
Company
Leadership &
Organizational
Competency
Compensation
and Benefits
Employee
Engagement,
Growth &
Development
Perceived
Organizational
Image and
Reputation
Policies and
Practices
Recruitment and
Onboarding
Experience
Being a Socially
Responsible and
Mission-Driven
Company
Leadership &
Organizational
Competency
Perceived
Organizational
Image and
Reputation
Policies and
Practices
Being a Socially
Responsible and
Mission-Driven
Company
Recruitment and
Onboarding
Experience
Compensation
and Benefits
Policies and
Practices
Being a Socially
Responsible and
Mission-Driven
Company
Perceived
Organizational
Image and
Reputation
Employee
Engagement,
Growth &
Development
Leadership &
Organizational
Competency
Recruitment and
Onboarding
Experience
Being a Socially
Responsible and
Mission-Driven
Company
Policies and
Practices
Perceived
Organizational
Image and
Reputation
Leadership &
Organizational
Competency
Compensation
and Benefits
Recruitment and
Onboarding
Experience
Employee
Engagement,
Growth &
Development
Being a Socially
Responsible and
Mission-Driven
Company
Policies and
Practices
Leadership &
Organizational
Competency
Performance
Recognition
Performance
Recognition
Performance
Recognition
Performance
Recognition
Performance
Recognition
Performance
Recognition
Performance
Recognition
Perceived
Organizational
Image and
Reputation
Leadership &
Organizational
Competency
Perceived
Organizational
Image and
Reputation
Employee
Engagement,
Growth &
Development
Being a Socially
Responsible and
Mission-Driven
Company
Performance
Recognition
Compensation
and Benefits
Recruitment and
Onboarding
Experience
Policies and
Practices
11. HR Coffee Session:
Level Up Your Talent Assessments with AI and Gamification
What is Gamification?
Gamification describes the incentivization
of people's engagement in non-game
contexts and activities by using
game-style mechanics.
12. HR Coffee Session: Level Up Your Talent Assessments with AI and Gamification
Do you play online games?
14. PRO TIP
Combine game design elements
and immersive technology
HR Coffee Session: Level Up Your Talent Assessments with AI and Gamification
15. ● John Austin is an International Talent
Measurement Executive with proven record of
establishing, leading, growing, and selling
successful cloud based Human Capital
businesses.
● Track record of identifying opportunities, defining
strategy, and developing products and distribution
models for start-up to Fortune 500 Companies
● A New Zealand native, John Austin also founded
SHL NZ Ltd, in 1993, and worked in senior
management roles for the SHL global organization
in the UK, Europe and the US from 1997-2001
16. Talegent has really brought this idea to life:
identifying the job-relevant competencies that
are tested via a gamified experience
HR Coffee Session: Level Up Your Talent Assessments with AI and Gamification
Tanyth Lloyd
APAC Talent Acquisition
& Mobility Director
17. HR Coffee Session:
Level Up Your Talent Assessments with AI and Gamification
Benefits
Screen on highly predictive
cognitive measures
Engage candidates with a
gamified experience
Communicate brand value prop
throughout the experience
Promote diversity & inclusion
throughout the experience
18. HR Coffee Session:
Level Up Your Talent Assessments with AI and Gamification
Benefits
Candidate Retention
The Immersify assessment had
significantly lower dropout rates
compared to the traditional
assessment campaign
19. HR Coffee Session:
Level Up Your Talent Assessments with AI and Gamification
Previous Research on
Gamified Assessments
Accuracy =
standard
assessments
Increased intrinsic
motivation
Performance
may be
multidimensional
Lumsden et al (2016) Gamification of Cognitive Assessment and Cognitive Training: A
Systematic Review of Applications and Efficacy. JMIR Serious Games, 4 (2)
20. HR Coffee Session:
Level Up Your Talent Assessments with AI and Gamification
Blend game elements with psychometric science
Immersify
The only available
assessment that directly
measures Learning Agility
▪ The ability to learn from
experiences and apply
that learning to novel
situations and problems
21. HR Coffee Session:
Level Up Your Talent Assessments with AI and Gamification
The ability and willingness to learn from experiences and apply to new conditions
Learning Agility
Employees scoring high
on mental power are
2x
more likely to have
exceptional learning
agility on the job
Employees who have exceptional
learning agility are motivated to
learn new information or skills
22.
23. HR Coffee Session:
Level Up Your Talent Assessments with AI and Gamification
Blend game elements with psychometric science
Logify
▪ This assessment looks at the
ability to solve problems
using logic.
▪ The ability to learn new
information, integrate this
with existing knowledge and
the capability for working
with strategic ideas and
intangible concepts
24.
25. HR Coffee Session:
Level Up Your Talent Assessments with AI and Gamification
Blend game elements with psychometric science
Verbify
▪ This assessment looks at the
ability to make decisions
based on written
information.
▪ The ability to understand
complex written arguments
and make accurate
decisions based on that
information
26.
27. HR Coffee Session:
Level Up Your Talent Assessments with AI and Gamification
Blend game elements with psychometric science
Numerify
▪ This assessment looks at the
ability to make
well-reasoned decisions
based on numerical
information
▪ The ability to understand the
information presented in
tables, figures, and graphs
30. HR Coffee Session:
Level Up Your Talent Assessments with AI and Gamification
Features
Features
▪ Fully Branded with your company branding
▪ Engaging Game System to engage more of
your candidates
▪ Candidate “Pro-tips” throughout the
experience
▪ Colour-blind Mode to accommodate more
candidates
▪ Utilises computer adaptive testing
▪ Multi-device compatibility
▪ Secret Stash – Company-specific
messaging through the assessment
(configured platforms only)
31. HR Coffee Session:
Level Up Your Talent Assessments with AI and Gamification
Big Data
GRADUATE
OPERATIONS
DATA ENTRY
AUDIT
65,000+
CANDIDATES TESTED
7+
CAMPAIGNS
GRADUATE
SPECIFIC
NORMS
1%
DROPOUT RATE OF
INTEGRATION WITH
INTEGRATED CANDIDATE
EXPERIENCE
32. HR Coffee Session:
Level Up Your Talent Assessments with AI and Gamification
Big Data
Candidate Feedback
Engagement
Candidates
who found the
experience fun
90%
Candidate Feedback
Usability
Candidates
who found the
assessment
easy to use
70%
33. Custom Reporting
Impactful & Clear
Present results with your
branding, your language,
your way
Completely Configurable
Adjustable to fit any
audience!
35. ● Believing to be born for such a time as this, she
dedicates her time to be an HR and Tech leader
and make an impact in the information technology
and services industry of the fastest-growing
markets of SouthEast Asia
● Her expertise is focused in setting processes that
create, deliver, and capture value from inside to
outside of the organization
● Skilled in Talent Assessment and Measurement,
Talent Culture and Collaboration, P&L
Management, Customer Experience, Business
Development, and Collaborative Problem Solving
36. PATH Competency Framework
Resilience
Is confident and persistent, remains
calm and optimistic even under
pressure.
Flexibility
Adapts to change and feedback,
seeks variety and is open-minded.
Self-Insight
Is aware of own strengths and
weaknesses, and responsive to
feedback.
Organisation
Transforms objectives into
actionable steps through detailed
planning to ensure delivery.
Implementation
Works in focused and meticulous
manner to execute to a high
standard.
Adherence
Prefers to follow rules, guidelines,
processes consistently.
Achievement
Consistently demonstrates high
energy and drive to achieve more in
the workplace.
Learning Agility
Grasps and applies new concepts
quickly, enjoys learning and
feedback.
Sales Tenacity
Demonstrates energy, enthusiasm,
and ambition to influence customers
to buy.
Managing Talents
Provides coaching, guidance and
feedback. Manages conflict;
supports development.
Directing Action
Leads, gives direction and drives
progress through engagement and
delegation.
Negotiation
Influences, persuades, and
negotiates effectively using a range
of styles.
Strategic Vision
Understands big-picture, long-term
view of the company; consider risk.
Interpersonal Sensitivity
Sensitive to the needs and emotions
of others Responds with empathy.
Teamwork
Works inclusively and prioritises
team goals, delivering on
commitments.
Customer Focus
Fulfills customer obligations,
interacts in a friendly and composed
manner.
Building Relationships
Initiates and maintains relationships
with others, connects widely.
Communication
Shares information in a confident
and articulate way, that suits the
audience.
Evaluation
Makes astute decisions on the basis
of thorough analysis, logic, and data.
Numerical Analysis
Enjoys skilfully analysing data to
solve problems and make decisions.
Commercial Acumen
Understands context and makes
strategically sound commercial
decisions.
Judgement
Uses logic and experience to make
sound, confident decisions, despite
ambiguity.
Ingenuity
Generates and drives innovative
solutions to support long-term
outcomes.
BEING DOING LEADING RELATING SOLVING
The PATH Competency Framework is based from the BIG FIVE personality trait theory. The five basic personality traits is a theory developed in 1949 by D.
W. Fiske (1949) and later expanded upon by other researchers including Norman (1967), Smith (1967), Goldberg (1981), and McCrae & Costa (1987).
37. Sample Core Competency
Mapping with Talegent
Mapped Core Competencies
LEADERSHIP IN PEOPLE
EXCELLENCE IN
ACHIEVING GOALS
AGILITY IN PROVIDING
TOP-NOTCH SERVICE
DISCIPLINE IN PRACTICING
PROFESSIONALISM &
INTEGRITY
The ability to manage one's
self and influence others to
achieve organizational
objectives
The ability to achieve
excellence of own and
organization's goals
through growth and
continuous improvement
The ability to provide
top-notch service to
external and internal
clients.
The ability to demonstrate
professionalism and
adhere to ethical
procedures in performing
work.
HR Coffee Session:
Level Up Your Talent Assessments with AI and Gamification
38. How to use Talegent
Competency for Card Sorting
Technique?
Resilience
Remains calm, composed, and
optimistic in stressful or high
pressure situations.
Organisation
Is organised and tends to take a
structured approach to tasks/goals.
Managing Talents
Provides guidance, development
opportunities and feedback to direct
reports.
Interpersonal Sensitivity
Is sensitive to the needs and
emotions of others.
Evaluation
Critically analyses and evaluates
information in a logical way when
solving complex problems.
Identify which COMPETENCIES are “Definite”, “Considering”, “Not Needed” for the ROLE
(Must) Important to have Nice to have Not important to measure
HR Coffee Session:
Level Up Your Talent Assessments with AI and Gamification
39. HR Coffee Session:
Level Up Your Talent Assessments with AI and Gamification
ACTIVITY
What
Competencies can
be Measured?
1. Identify a role / level
2. Screening: Identify 3-4
competencies
3. Selection: Identify 4-6
competencies
4. Game-based Assessment:
Identify assessment
methodology for each level
Achievement
Teamwork
Resilience
Implementation
Learning
Agility
Learning
Ability
Emotional
Intelligence
41. 42%
Better qualified
applicant ratio
77%
Test Completion Rate
Schindler’s Success Story
How Schindler Malaysia Strategically
Attracts a Quality Graduate Workforce
THE CHALLENGE:
● Challenge to attract qualified top-tier graduate talents
● Schindler Malaysia decided to adopt a Graduate Recruitment Program to attract
and hire the best fresh graduates
THE SOLUTION
● Schindler Malaysia partnered with TalentView to design a structured end-to-end
sourcing program—from attraction up to candidate selection in order to bolster
their graduate recruitment efforts.
● TalentView handled the planning, program design and implementation of the
3 stages of the Graduate Recruitment Program namely:
(1) Talent Attraction and Sourcing
(2) Assess and Measurement
(3) Selection for Schindler Malaysia’s technical and business tracks
RESULTS
15 Job Offers
46%
Candidate Success Rate
HR Coffee Session:
Level Up Your Talent Assessments with AI and Gamification
42. Talk to us about your
hiring and promotion needs
Talent Profiling &
Benchmarking
Study
Virtual
Assessment
Center
Graduate
Recruitment
Program
360-Degree
Feedback
Assessment
Career Aspiration &
Competency-based
Interview
43. Take the Employer Brand Strength Survey 2022
Make your voice count!
Your participation in this 10 minute survey will help
you better understand the strength of your talent
brand and practices and give more insight into
building exceptional candidate and employee
experiences.
Take the survey now and get first-access to the full
report: https://www.research.net/r/EBSQ2022
HR Coffee Session: Level Up Your Talent Assessments with AI and Gamification
44. HR Coffee Session: Level Up Your Talent Assessments with AI and Gamification
Continue the Conversation
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