This document provides a summary of Suzanne Nassereddine's work experience and qualifications. She has over 10 years of customer service experience and has worked in roles such as hostess/server, merchandiser, customer service representative, and cashier. Her experience spans various industries including events, retail, credit services, and beverage sales. She is skilled in multitasking, maintaining high work volumes, establishing rapport with clients, and accomplishing tasks within deadlines.
1. Suzanne nassereddine
Customer Service/Front Desk Assistant, Merchandiser, Hostess/Server
Atlanta, GA
suzanne.nasser87@gmail.com - 404-409-8923
Highly dependable and motivated candidate with 10 years of customer service experience. Able to cope with
high volume work conditions. Works well under pressure and detail oriented. Easily establishes a rapport with
clients.
Authorized to work in the US for any employer
WORK EXPERIENCE
Hostess/Server
Atlanta Event Center At Opera - Atlanta, GA - January 2014 to Present
Responsibilities:
* Greeting & coordinating the seating of guests and establishing proper
atmosphere & efficiency in dining room.
* Ensuring proper set-up and cleanliness of front counter, sidewalk, entryway, dessert station & restroom
areas.
* Greeting guests over the phone and upon arrival.
* Efficiently maintaining reservation book & waiting lists.
* Assisting in food & beverage delivery.
* Thanking all guests and inviting them to return soon.
* Any other duties as assigned by supervisor.
Accomplishments:
* Reorganized serving methods.
* Improved delivery time and guest’s satisfaction.
Skills Used:
* I'm great at multitasking well
* I have very good people skills in working with the public
* I'm able to work well with others as a team
* I know how to accomplish a task within a specified amount of time
2. Merchandiser/Customer Service
Macy's - Bufford, GA - 2006 to Present
3333 Buford Dr.
Buford GA 30019
770-330-6957
* Assist customers with shopping needs
* Assisted representatives from merchandise suppliers
* Shipped and received merchandise
* Cashiered
* Sale mark ups and mark downs
* Stocked sales floor/ organized stockrooms
* Aquired product knowledge of new trends and quality of merchandise
* Inventory
Head Assistant
Exact Economics (404-618-7958) - Atlanta, GA - February 2013 to May 2014
* I assist clients with there credit program and make sure they have the right information and all they need
to get there credit fixed.
* I am in charge of any change in our computer system.
* I am also in charge of taking payments from our clients.
Cashier/Customer Service
Beverage World - 2010 to 2012
6731 Peachtree Ind Blvd
Doraville, GA 30360
Phone 770-441-0001
* Assist customers with wine or liquor selections
* Cashier
* Maintain stock of merchandise
EDUCATION
Diploma
Dacula High School - Dacula, GA
2006
3. SKILLS
Constantly developing new techniques and acquiring new knowledge to assist customers/clients with
decisions. Receive incoming calls from customers and business suppliers.