1. Sharon Nowlin
Administrative Assistant/Intake assistant
Raleigh, NC 27613
sanowlin@gmail.com - (313) 656-8355
To secure full time employment where dedication and hard work is both noted and rewarded.
Authorized to work in the US for any employer
WORK EXPERIENCE
Customer Service Leader
Lowes Foods - Knightdale, NC - January 2016 to Present
Responsibilities
Cash sales, cash reconciliation, cash office duties, training of new employees, orientation meetings, customer
assistance, returns of merchandise, relief staff for breaks,
Accomplishments
I have become a leader who is well liked and looked up to by her employees as a good leader with excellent
communication skills.
Clerk/Cashier
Cary Oil - Raleigh, NC - September 2015 to Present
Responsibilities
Cashier, stocking, inventory
Assistant Manager
Breeze Thru Markets LLC - Cary, NC
Guest sales of items, lottery sales, reconcillation of daily sales reports, deposits taken to bank. Customer
service to guests, training of new employees,
Administrative Assistant/Intake assistant
Tabatha House - July 2009 to July 2010
Responsible for all phone assessments on new clients.
Assistant to Executive Director in all aspects.
Assigning chores and supervising chore completion
Assisting new volunteers with proper training. Making schedules for volunteers and employees n desk
duty.
Responsible for all clients in the building when management is out. Room checks. Security checks.
Responsible for all of information relayed to DHS Chicago.
Supervisor
Opportunity Village - Las Vegas, NV - September 2008 to June 2009
Supervision of 15-20 disabled clients for a dod contract for sanitization and cleaning of all equipment for main
dining facility.
Opening/closing of dining facility
Responsible for all monies incurred by cashiers.
Scheduling of all employees, vacations, time off.
2. Administrative Assistant
US Vets - Las Vegas, NV - January 2007 to March 2009
Handled guest concerns and complaints
Ensured guest comfort and satisfaction and process hospitality adjustments if necessary
Handle reservation requests
Make, change, and monitor reservations
Shipping/Receiving Clerk
Yesco - Las Vegas, NV - September 2006 to August 2007
Shipped and received all packages and mail from UPS and FED EX.
Placed orders to vendors for supplies and merchandise.
Delivered incoming and outgoing packages to customers.
Developed and prepared various reports/spreadsheets daily.
Followed up with vendors on merchandise status and purchased various goods.
Regular/daily inventories performed.
Manager/General Manager
El Rancho Steakhouse - Castro Valley, CA - November 2000 to September 2006
Delegated and assigned duties to workers.
Resolved complaints and answered questions of customers regarding services and procedures.
Trained and instructed employees.
Requisitioned and purchased supplies.
Prepared work schedules, according to budgets and workloads.
Computer Technician
US NAVY - December 1986 to December 1992
Computer Techinician
EDUCATION
Masters in Public Administration
Central Michigan University
2014 to 2015
Bachelor's in Bachelor of Science with a concentration in Community Development
Central Michigan University (Online) - Mount Pleasant, MI
2010 to 2015
MILITARY SERVICE
Service Country: US
Branch: Navy
Rank: E-4
December 1986 to December 1991
ADDITIONAL INFORMATION
Skills: Computer Skills include: Quickbooks, Excel, Microsoft Word, and WordPerfect. Type 40 wpm.
Some Spanish. Excellent communication, leadership, organizational, and written skills.