1. Joann Ellstein
90 Adams Lake Ct
Lawrenceville GA 30046
Phone: 770-630-4913
E-mail: joannellstein@yahoo.com
Objectives
I am a highly motivated and organized individual, looking for additional opportunities to help
enhance an innovative organization.
Education
Associates in Arts, Culinary (December 2012)
Graduated Magna Cum Laude
Certified Pastry Culinarian
Awarded Best Portfolio Project, Capstone Business Plan
Experience
Associate (October 2014 - Present)
Panera Bread/Hooked on Dough (11715 Medlock Bridge John’s Creek GA 30097)
Trained in all areas of the bakery café, including opening, breakfast service, lunch service, dinner
service, closing and cashiering/customer service. Keep pace with customer orders in a fast pace, high
volume bakery/café while maintaining order accuracy. Complete food builds per company schematics.
Set up Bakery display per café requirements. Follow all local health code guidelines. Assist customers
to ensure 100% customer satisfaction. Any additional duties as assigned by managers.
Owner/Chef (October 2013 – October 2014)
The Lemon Tree Bakery (780 Conyers Rd Loganville GA 30052)
As the owner/chef, I am responsible for all menu planning, supply purchasing, and food preparation.
Teach and mentor employees in bakery procedures to ensure a consistent product. All cash
management aspects. Oversee the production of bakery products and custom cakes. Any and all
required tasks for running a small business.
2. Resume:
Page 2 | [Type your phone number]
DE Underwriter (May 1999 - October 2013)
Bank of America (1315 Mall of Georgia Blvd Buford GA 30519)
I held a variety of positions with Bank of America during my tenure, however most recently was as a
DE Underwriter. I was responsible for underwriting a variety of mortgage loans transactions to ensure
they met investor guidelines. Required to meet pre-determined benchmark timeframes and
communication standards. Handle loan inquiries from internal customers, typically loan officers and
processors. Explain underwriting guidelines to all audience levels. Assist in training underwriters and
processors. Review complex financial statements and tax returns to verify customers were
appropriately qualified for the transactions. Any additional tasks as assigned by management.
References Provided upon Request
![ Resume:
Page 2 | [Type your phone number]
DE Underwriter (May 1999 - October 2013)
Bank of America (1315 Mall of Georgia Blvd Buford GA 30519)
I held a variety of positions with Bank of America during my tenure, however most recently was as a
DE Underwriter. I was responsible for underwriting a variety of mortgage loans transactions to ensure
they met investor guidelines. Required to meet pre-determined benchmark timeframes and
communication standards. Handle loan inquiries from internal customers, typically loan officers and
processors. Explain underwriting guidelines to all audience levels. Assist in training underwriters and
processors. Review complex financial statements and tax returns to verify customers were
appropriately qualified for the transactions. Any additional tasks as assigned by management.
References Provided upon Request](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)