Stephanie Gutierrez is seeking a restaurant server position. She has over 10 years of experience serving customers at assisted living facilities, stadiums, and banquet halls. Her experience includes setting up stations, using POS systems, delivering excellent customer service, and assisting coworkers. She is bilingual, knowledgeable in POS systems, and skilled at working well under pressure while maintaining a professional and friendly demeanor.

1. Stephanie Gutierrez
3/15/2014
480-363-0887
dedicated72@gmail.com
O B J E C T I V E S
Looking for a restaurant server position that will
benefit from my experience serving customers, to improve
customer satisfaction and business performance.
E D U C A T I O N
Richmond High School
Aug. 1990
GED
E X P E R I E N C E
Server | The Terraces Assisted Living
Jan. 2009 – May 2012
RESPONSIBILITIES:
 Responsible for daily set up of five or more
stations.
 Point of sale (POS) system.
 Delivered an exceptional dining experience with
friendly, fast service.
 Maintained a professional tone at all times.
 Assisted Co-workers.
 Consistently provided professional, friendly and
engaging service.
 Promptly served all food courses and beverages to
residents and guests in a timely manner.
 Proactively prepared for large parties, Presented

2. Stephanie Gutierrez
Page 2
and explained menus- Answered queries regarding
restaurant items and informed them of daily
specials.
Cashier/Runner | Hospitality Staffing
Sept. 2007 – July 2010
Chase Field
RESPONSIBILITIES:
 Checked customer’s identification to ensure that
they met minimum age requirements for consumption of
alcoholic beverages.
 Took orders from customers for food and/or
beverages.
 Performed serving, cleaning and stocking duties in
establishments.
 Correctly calculated charges, accepted payment from
customers and made change as necessary.
 Assisted Co-Workers, Promptly served food and/or
beverages to customers in a timely manner.
 Consistently provided professional, friendly and
engaging service.
Banquet Server/Cashier/Runner | Executemp
Southwest Inc.
Aug. 2007 – April 2009
RESPONSIBILITIES:
 Accepted payment from customers and made change as
necessary
 . Took orders from customers for food or beverages.
 Delivered exceptional service by greeting and
serving customers in a friendly manner.
 Correctly calculated charges, checked customers
identification to ensure that they met minimum age
requirements for consumption of alcoholic beverages.
 Performed serving, cleaning, and stocking duties in
establishments.
Proactively prepared for large parties, consistently
provided professional, friendly and engaging service.
SKILLS:
 Dynamic, energetic, highly responsible and reliable

3. Stephanie Gutierrez
Page 3
 Honest, punctual and committed to customer service
 Adaptability and ability to work well under pressure
 Outstanding organizational skills and proven ability
to work independently on multiple tasks in parallel
 Ability to perform well in a fast paced environment
 Bilingual read/write/speak English/Spanish
 Knowledge of point of sale(POS) system
 Exceptionally self-motivated with immense ability to
work independently as well as in a team
 Dedicated, hard-working, and willing to learn
 Known for exceeding customer expectations and
maintaining poise and a sense of humor in a
stressful environment
 Strong attention for detail with proven ability to
quickly learn all aspects of new menu and
specialties
 Excellent communication and interpersonal skills
Accomplishments:
 Served residents and guest with speed and efficiency
 Maintained contact with kitchen staff, management,
serving staff and customers
 Guided guest through menus while demonstrating
thorough knowledge of the food, beverages and
ingredients
Maintained complete knowledge of menu, including daily
specials
References Upon
Request