Robert Christopher Lilly has over 5 years of experience in customer service and sales roles in food service, retail pharmacy, and entertainment venues. He has a proven track record of excellent customer service and communication skills from positions at Dig Inn Seasonal Market, Elm Health Pharmacy, Barclay Center, and Yankee Stadium. Robert is currently seeking a new position where he can utilize his customer focus and sales experience.
1. Sir. ROBERT CHRISTOPHER LILLY
280 East 161 St, Apt. #8K●Bronx, NY 10451●1 (929)329-6710●RobertChristopherlilly@gmail.com
OBJECTIVE
To Obtain a Position with a Crew in a people-oriented organization, where I can maximize my Customer Service
and Sales experience in a challenging environment to achieve the corporate goals of Business.
WORK EXPERIENCE
Dig Inn Seasonal Market 10/2014-01/2015
Food Prep Representative New York, NY
• Prepared food items followingrecipes and product.
• Arranged appropriateequipment for cookingand served food to patrons
• Received food and beverage product and supplies.
• Cleaned and sanitized work placeand equipment
• Transferred supplies and equipment between storageand work areas.
• Ensured correct food handlingprocedures arefollowed.
Elm Health Pharmacy 08/2013-09/2014
Customer Service and Sales Representative New York, NY
• Responded to telephone inquiries,provided quality serviceto customers and associates inquiring
about the availability of products or status of orders.
• Exceled within a service-oriented company, demonstrating a talent for communicatingeffectively
with customers from diversebackgrounds.
• Maintained orderly appearanceof register area and supplied stocks.
• Computed and recorded totals of transaction.
• Counted money in cash drawers to ensure that amount was correct and that there was adequate
change.
Barclay Center 02/2012-07/2014
Guest Service Representative Brooklyn,NY
• Sold and collected admission tickets and passes frompatrons atentertainment events
• Greeted patrons attending entertainment events.
• Examined tickets or passes to verify authenticity, usingcriteria such ascolor and dateissued.
• Guided patrons to exits or provided other instructionsor assistancein caseof emergency.
• Maintained order and ensure adherence to safety rules.
• Provided assistancewith patrons' special needs,such as helpingthose with wheelchairs.
Yankee Stadium 06/2010-02/2012
Customer Service and Sales Representative Bronx, NY
• Food preps and serviced in accordancewith Health Dept. regulations and guidelines.
• Handled cash register operations and issued receipts to customers.
• Managed greetings and enquiries and handled paperwork.
• Maintained petty cash fund and monitored lostand found operations.
• Prevented accidents and coordinated with staff.
• Executed daily cleaning,openingand closingduties.
EDUCATION
SUNY MORRISVILLE STATE COLLEGE Morrisville,NY
Business Major 30 credits received