1. Tempest Hamm
2361 Fruitvale Ave #1 - Oakland, CA 94601
(510) 395-7865 - hammstorm@gmail.com
Objective:
I am currently employed part time and work mostly nights so I am seeking daytime employment in
order to continue saving money to further my education and develop my career. Currently open for
full/part time work. Almost all hours and days open.
Professional Summary:
I am very determined, ambitious and a natural “go getter”. I have a great ability to take criticism and
apply it to my work in order to produce better results and my customer service skills are superb. I
have worked in both kitchen and retail. I have been trained in waitressing and prep, also cashier,
dishwashing, bussing, opening & closing, and more. As for my kitchen experience I have worked in
a wide variety of settings and am therefore able to acclimate quickly. Examples of these settings
range from 5 star restaurants to high traffic cafes. I have worked in various states across America
and even within airports thus giving me the skill set to accommodate a vast and diverse customer
base. Lastly, I am consistently both updating and applying my skill set to exceed not only the
customers, but the companies needs.
Education:
Scotia Glenville High School ( 2006 - 2010 )
● High School diploma
Albany Votech (2010)
● Cosmetology
Previous Employment & Experience:
Pizza Hut, Ballston Spa, NY( 10/2010 - 092012 )
●
● Demonstrated outstanding customer service and selling skills
● Trained in all aspects of the job and positions that could be held
● Worked as a team member to provide the highest level of customer service
Macy's, Rotterdam, NY ( 9/2012 - 4/2013 )
● Sales associate/Bagger/Cashier/
● Opener & Closer
● Placed special merchandise orders for customers
● Shared product knowledge with customers, while making recommendations
● Organized the selling floor/ merchandise in preparation for major sales events
● Achieved and exceeded personal sales goals
● Provided options and advice to increase sales revenues
● Maintained proper selling floor presentations as well as a professional attitude, reflecting
a commitment to the customer
The Lost Frontier Family Dining, Thorntown, IN ( 5/2013 - 7/2013 )
● Waitress/Salad Artist
● Displayed sensitivity to customers needs
● Ensured a positive and unique experience with each meal
● Creating a lasting positive impression
Lake Ridge Fine Dining, Round Lake, NY( 82013 - 32014 )
● Dishwasher/Prep/Salad Artist/Closer
1
& Again (currently) starting
April 2015Head cook and weekend closer
develope

2. ● Worked as a team member to ensure each dinner, event or banquet was executed
flawlessly
● Helped in advertising of special events, creating new a new customer base while
maintaining our already loyal one.
● Lent ideas towards creatively solving problems or improving established procedures
● Personally organized inventory/back of kitchen monthly [deep cleaning included]
● Successfully performed other duties as assigned
Starbucks, Oakland, CA (4/2014 - 9/2014)
● Barista/Cashier
● Often worked independently
● Take orders and payments, make and deliver orders with a smile
● Maintain a proper sales floor and a clean/organized work area
● Inspired the customers to purchase products/up sell products, specials and deals
● Adhered to inventory control and compliance procedures
● Verified that all merchandising standards were maintained on a daily basis
Zen Springs. Oakland CA (9/2014 - current)
● Receptionist/Cashier/Closer
● Work independently 95% of the time
● Book appointments and accommodate walk in customers
● Take payments and keep track of all inventory
● Book/set up spa packages [assign and call in masseurs]
● Deep clean all spa rooms/ wash,dry,fold laundry to professional standards
● Take all phone calls, answer customers questions, guide them through the booking
process etc.
● Deliver personalized and exceptional customer service to all clientèle
Skills & Proficiencies:
● Excellent organization & Customer service skills
● Punctual & Reliable
● Creative problem solver
● Technical proficiency
● Internet savvy, social media marketing
● Cash management accuracy
● Retail Sales POS
References:
Diana Murphy, manager
Lake Ridge fine dining
518-899-6000
Christine Wright, manager
Pizza Hut
518-339-9843
2
5/15)