Looking for positions within the San Diego area. Willing to travel 25% of the time if position is outside of this area.

1. Sonia Uy Cleal
Home: 760.294.1624 Cell: 885.652.0502
E-mail: sonia.u.cleal@leidos.com or soniacleal@yahoo.com
WORK SUMMARY:
Data Administrator/Implementation /Training Specialist professional with over 15 years of
experience in the implementation, training and maintenance of several healthcare systems used
by commercial and military programs.
Medical Laboratory Technologist for 25 years at a civilian hospital in Michigan.
PROFESSIONAL EXPERIENCE:
Senior Database Administrator (CHCS) Apr. 2013 – Present
Science Application International Corporations (SAIC/Leidos), Inc., San Diego, CA
As Senior Database Administrator:
• Responsible for all aspects of user account maintenance for Composite Health Care
Systems (CHCS) to the Coast Guard clinics nationwide.
• Troubleshoot and resolve issues relating to the use and optimization of the CHCS system.
• Provide hands-on training and assistance to users having difficulty navigating the system
via phone.
• Provide statistical data and CHCS reports on demand.
• Assist clinics in the installation and configuration of label and text printers at site.
• Provide training on the CHCS Pharmacy and Laboratory modules, when needed.
As Implementation Specialist for Epic:
• Received training and certification of the Epic Willow Ambulatory/Willow Inventory
(Pharmacy) and Security Coordinator modules in the anticipated transitioning of Coast
Guard clinics from CHCS to Epic systems.
• Build drug files/tables in the Epic Willow system.
• Cleaned up CHCS files for mapping to Epic
• Developed training courseware.
• Interfaced with the Epic team in all of the transitional activities to ensure a successful
implementation.
Senior Implementation and Training Specialist June 2000 – Apr 2013
Science Application International Corporations (SAIC/Leidos), Inc., San Diego, CA
As Lead Trainer for the Patient Safety Reporting (PSR) software:
• Developed PSR training courseware and implemented the PSR training curriculum and
procedures for trainer competencies and certification, as required by the contract.
• Provided assistance and support for trainers during onsite classes.
• Interfaced with project stakeholders and the training team and managed quality assurance
issues.
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2. • Received recognition from the customer for the successful training deployment of PSR to
171 military sites with 99% approval rating reported by quality assurance tracking
system.
As Senior Trainer:
• Served as SME author and instructor in the development and presentation of several
virtual classroom courses for Composite Health Care Systems (CHCS) modules: LAB
(Laboratory), PHR (Pharmacy), CLN (Clinical) and FileMan (File Management).
• Developed and presented virtual classroom training for the Bi-directional Health
Information Exchange (BHIE) - Secure Healthcare Alliance Record Exchange (SHARE)
functionality to DoD sites worldwide. This project is a joint Information Technology (IT)
effort between the Department of Veterans Affairs (DVA) and DoD health care facilities.
As Senior Implementation Specialist:
• Deployed Composite Health Care Systems (CHCS) to military sites worldwide, serving
as the Team Lead in some deployments and as SME for the Laboratory, Pharmacy, and
Clinical modules.
• Provided onsite training and implementation assistance (IA) support to resolve
software/hardware issues, file and table builds, and file clean up for CHCS deployment.
• Provided operational recommendations and workflow analysis to optimize system use.
• Assisted in Lab data mapping and Lab file and table updates in the consolidation effort
between VA and DoD healthcare facilities to form the new Captain James A. Lovell
Federal Health Care Center in North Chicago, IL.
Implementation Specialist January 1999 – February 2000
Servnet, Inc., Bingham Farms, Michigan
• Consulted as a Citation Computer System C-LAB application specialist assisting with all
phases of the Laboratory Information System (LIS) implementation and upgrade of
General Lab and Microbiology applications.
• Provided expertise and leadership in the design of the system tables and patient reports
and onsite conversion support.
• Installed C-LAB application software on the client workstations in an NT environment
and provided training on the application and workflow.
• Consulted as a lead analyst in the Y2K certification of the Laboratory Information
Systems for a large hospital in Southern California.
• Conducted Multiple Document Interface (MDI) testing for system validation and Y2K
certification.
Senior Medical Technologist June 1975 – December 1999
Sinai Hospital, Detroit, Michigan
EDUCATION:
B.S. Medical Technology, University of Santo Tomas, Manila, Philippines, 1974
Foreign Languages: Chinese and Filipino
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3. SECURITY CLEARANCE: ADP/IT II, since September 2007 (Automated Data Processing)
CERTIFICATIONS:
Health Education and Welfare (HEW) license # 3340265
EPIC Willow Ambulatory - May 20, 2014
EPIC Willow Inventory – Sep. 3, 2014
EPIC Security Coordinator – June 13, 2013
COMPUTER SKILLS:
PC and Microsoft Office Suite, Sharepoint, Defense Connect Online (DCO), Military Health
System (MHS) Learning Portal, Interwise, Snagit, Camtasia Studio and Webex.
AWARDS:
Extraordinary recognition from the Military Health Services for the exceptional training support
provided for PSR, July 2011
Implementation Performance Award Recipient, February 2001 (for CHCS)
Recipient of letters of Recognition and medal awards from the following MTFs: Yokosuka
FLTACT, Ft. Riley, Ft. Lewis, Cannon AFB, Maxwell AFB, Ft. Irwin, Sigonella NAS, OHESS
(Occupational Health, Environmental Safety and Services), Groton SB (for CHCS)
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