1. 36 Richfield Street Phone (516) 743-2521
Plainview, N.Y. 11803 E-mail spicer.vivian@gmail.com
Vivian Spicer, RN, BSN, PMP
Six Sigma Yellow Belt
Summary of Qualifications
Senior managementprofessional with extensive experience in all facets ofhealthcare information
systems. Results oriented healthcare executive, versed in program management, education/training,
application and workflow optimization, software deploymentand building ofhigh performing teams.
Skilled atmanaging complex implementations and establishing effective programs to contribute to
increased organizational profits. Proficientin aligning IT solutions to meetbusiness goals and
objectives.
AREAS OF EXPERTISE
 Provide leadership and strategic direction and oversightfor department’s performance metrics for
projectmanagementdelivery while encouraging quality managementand professional
development.
 Track and monitor projectdeliveries to ensure successful outcomes and establish frameworks for
robustprojectmanagement.
 Act as a trusted strategic advisor and liaison between organization and business leaders to
determine projectimplementation and beststrategies.
 Setstandards for projectmanagement—determine capabilities, ensure and establish policies and
procedures ofproject teams, methodologies, measurement, and efficient use of tools.
Accure Consulting. Georgia Current as assigned
Worked with Healthcare System in Atlanta to Provide ProjectManagementfor the integrated testing of
Revenue Cycle applications on new hardware platform.
McKesson Corp. Alpharetta Georgia July 2007 – April 2016
Enterprise Account Executive, Program Manager for both Clinical and Revenue Cycle Systems
 Responsible for Program Management, Account Management and Sales
 Communicate with senior and executive staffto define projectpriorities,risk assessments, and
manage resource availability and supportproject(s) pipeline.
 Define team structure and roles and provide ongoing feedback and coaching; oversee delegation
of work to projectmanagers, program managers and program specialists; and oversee the
workload ofprojectmanagers to ensure/encourage their success.
 Worked closely with clientsenior leadership and ITmanagement in the developmentand
implementation ofinformation technology that would align with business goals
 Representative projects; new system implementations, upgrades and add-on projects.
transformation services,establishing PMO and governance structure, ICD-10 readiness services.

2. Catholic Health Service of Long Island, Melville, New York 2001 - 2007
Director Application Systems
As Director, responsible for the application systems division ofInformation Technology Services for
CHSLI. Directed the planning, selection, implementation and supportofall system-wide applications
and managed a staff of 35 healthcare specialists.
 Prioritize and coordinate the projectprioritization process to provide executives with information to
evaluate proposals that have the highestpotential value, impact, and strategic alignment.
 Manage third-party vendor agreements, coordinate enterprise-wide projectstatus reviews tracking
timelines and budgets, and consistently monitor adherence to projectmanagementpolicies and
procedures
 Coordinate and conductpost-implementation reviews with projectmanagers; track and provide
audit reports; manage the risk, issue and change resolution process; and oversee projects and
managers to ensure deadlines are metwithin scope and budget
 The scope ofapplication systems included, clinical, financial, administrative and operational.
Technology solutions included; wireless,electronic signature and signature pads, document
imaging, radiology imaging, fax imaging and speech recognition.
 Nominated for the 2004 & 2005 Patrick J. Scollard Leadership Award - CHSLI
North Shore - LIJ Health System (Perot Health Systems), Westbury, New York 1994-2001
Director Application Services
North Shore Health Systems (Information Technology) provided supportfor 6 of the 17 hospitals
within the healthcare delivery system.
 Assisted in the development ofthe Information Services Strategic Plan for the Health System
 Assisted departments in selecting, implementing and maintaining technology used within the
health system facilities. This process included the analysis ofneed, the creation ofrequests for
proposals, the evaluation ofproposals, vendor evaluations, vendor selection and contract
negotiation.
 Served as projectexecutive for the corporate wide implementation of SMS Invision HIS
 Successful vendor selections and implementations for clinical, revenue and ancillary systems.
 Co-Chair of the "Information Management" subcommittees for JCAHO reviews.
 Managed operating, capital budgetalong with services team of25 healthcare specialists.
IBAX Healthcare Systems, Hauppauge, New York 1986-1991
Director Clinical Application Development, Director National Sales Support
 Reported to the Vice PresidentofSales and the Vice PresidentofDevelopment
 Director Application Development(4yrs) responsible for design, QA and documentation.
 Director ofNational Sales Support(3yrs) marketing, proposal development, productmanagement.
 Organized annual national user group meetings and facilitated clinical special interestgroups to
define productdevelopmentand prioritization.
 Implementation consultant for clientphysician order entry initiatives.
 Presenter at ECHO and Lecturer at IBM Marketing to Hospitals Class Dec, 1990

3. McDonnell Douglas Automation Company, Palo Alto, Ca 1984-1986
Senior Client Services Representative
 Implementation of Midrange Hospital Information Systems for the Western Region.
Responsibilities mainly in Customer Service: planning, education, auditing and installation.
Technicon Data Systems Corp., Santa Clara, Ca 1982-1984
Senior Client Services Representative
 Implementation of Mainframe Hospital Information Systems for the Western Region.
Responsibilities inc. all areas ofprojectlife cycle. Area ofexpertise, Clinical Information Systems.
Other Clinical and Related Experience
Registered Nurse atNew York University Medical Center and Bellevue Hospital (NYHHC)
Presented to HHS Secretary’s Commission on Nursing Shortage, topic Nursing Informatics Impact on
the Nurse Retention, May 1988
Presented to LISTnet–Long Island Software and hardware & Technology Network–paper on clinical
systems ROI, Taught courses for ProjectManagementMethodology atmultiple clientlocations
Professional Affiliations
Member, Healthcare Information ManagementSystems Society (HIMSS)
Member, Insight (McKesson National User Group)
Member, Nassau Suffolk Hospital Council-Nursing Informatics Committee
Member, Caring, Capital Area Roundtable on Informatics in Nursing
Education
Hunter College/Bellevue School ofNursing N.Y.S.
Bachelors of Science in Nursing, Registered Nurse License 3297848
Dale Carnegie Leadership Training for Managers Baxter Healthcare ManagementSeminar
IBM Sales and Marketing Courses
Outstanding Achievements
PMO ofthe year for the McKesson EastRegion 2006 and 2007
Outstanding achievementaward for new sales in the East Region 2006
Outstanding achievementaward for best developmentofthe National CPE mentoring program 2008
PMI, PMP certification 2007
ICD-10 Certification 2013
Six Sigma Yellow Belt Certification 2014