• EMR System Analyst • Consulting Sales and clients on various Health IT Product (HERs,EMRs, Patient Portals, Labcorp Client Products). Liaison between Corp IT and Various Vendors. Developing new workflows for each unique physician practice. • Include onboarding various Hospital HIS system and assist pre/post live support. • Project Management of clinical office’s EDI implementations. • Post-live Clinical duties include visiting with Physicians and taking their feedback to Corp IT to help improve Labcorp results. • Managing various departments within Labcorp to help projects live. • Responsible for planning, implementing and supporting customers and a variety of EMR vendor applications interface. • Tests and verifies that EMR solutions are performing according to standards. • Researches, analyzes, and recommends solutions to potential interface problems. • Experienced medical professional with evidence of consistently meeting and exceeding established goals related to management, training and education, and client relations • Skilled in building long-term relationships with all levels of hospital staff and reference laboratories and medical equipment representatives • Effectively promoted organizational growth and staff development, securing necessary industry- related designations, and increasing overall patient volume • Self-motivated to ably coordinate daily clinic functions, with excellent interpersonal communications, relationship management and presentation skills • Participated in over one million HIV tests in the last ten years in different methods, including ELISA, EIA, Oraquick, OraSure and PCR

1. Ala R. Baloum
25130 Deer Hurst Terrace, Chantilly, VA, 20152
(703) 340-6131
abaloumal@yahoo.com
OBJECTIVE
• To obtain a challenging position that utilizes my experience in medical operations and
Information Technology.
PROFESSIONAL SUMMAR
• EMR System Analyst
• Consulting Sales and clients on various Health IT Product (HERs,EMRs, Patient Portals,
Labcorp Client Products). Liaison between Corp IT and Various Vendors. Developing new
workflows for each unique physician practice.
• Include onboarding various Hospital HIS system and assist pre/post live support.
• Project Management of clinical office’s EDI implementations.
• Post-live Clinical duties include visiting with Physicians and taking their feedback to Corp IT to
help improve Labcorp results.
• Managing various departments within Labcorp to help projects live.
• Responsible for planning, implementing and supporting customers and a variety of EMR vendor
applications interface.
• Tests and verifies that EMR solutions are performing according to standards.
• Researches, analyzes, and recommends solutions to potential interface problems.
• Experienced medical professional with evidence of consistently meeting and exceeding
established goals related to management, training and education, and client relations
• Skilled in building long-term relationships with all levels of hospital staff and reference
laboratories and medical equipment representatives
• Effectively promoted organizational growth and staff development, securing necessary industry-
related designations, and increasing overall patient volume
• Self-motivated to ably coordinate daily clinic functions, with excellent interpersonal
communications, relationship management and presentation skills
• Participated in over one million HIV tests in the last ten years in different methods, including
ELISA, EIA, Oraquick, OraSure and PCR
EDUCATION
SUNY University, Plattsburg, New York
• Bachelor of Science in Computer Science (2002)
• Minor in Mathematics (2002)
Ferris State University, Big Rapids, Michigan
• Bachelor of Science in Medical Technology (1996)
Muskegon General Hospital, Muskegon, Michigan
• Rotating internship (1995)
Ferris State University, Big Rapids, Michigan
• Associate Degree of science (1993)

2. PROFESSIONAL EXPERIENCE AND ACHIEVEMENT
Laboratory Corporation of America
Sr EDI Specialist (2012-Present)
• Setting and accomplishing goals in a changing environment by Training the clients how to be
more efficient by using their EMR features like, Order sets, Templates, flowsheets, Panels,
Future lab orders, standing orders sending labs to PSC, update, delete, add lab compendiums,
error logs ,QA reports and more.
• Very knowledgeable with different EMRs like Eclinicalworks, Allscripts, Practice Fusion,
Practice highway, EPIC, Meditab, Greenway,Athena, Kareo,AmazingCharts ,hello health Emd’s
and more.
• Improving productivity and efficiency of the EDI system, resulting in a reduction in costs and an
increase in sales.
• Provide EDI Support to various clients onsite and offsite.
• Excellent testing, troubleshooting and reprocessing skills.
• Ability to work equally well individually, as well as in team environment.
• Ability to define specific application related data issues versus mapping issues and provide the
necessary resolution.
• Provide EMR demos for different clients to give them an idea how which path to choose (Practice
Fusion, Kareo, hello health).
Whitman-Walker Clinic
Laboratory and Phlebotomy Manager (Part Time)(March 2003 – Present.
• Support development and implementation of Laboratory Information System (Eclinical Works).
• Facilitate communication between Whitman-Walker Clinic and other laboratories.
• Collaborate with physicians on laboratory developments, implementation, and evaluation.
• Oversee multidisciplinary task force through the development and implementation of new
procedures to significantly reduce needle stick injuries.
• Coordinated various training issues to promote ongoing professional development for clinic staff.
• Engage in HIV/AIDS and STI clinical trials sponsored by Gilead, GSK, as well as studies such as
Crew Club, and Project Aware study.
Staff Medical Technologist/Coordinator of STD Clinic (June 2003 – present)
• Managed and coordinated laboratory services including but limited to tests for HIV, syphilis, and
gonorrhea.
• Provided quality a community medical evaluation, treatment, prevention and education.
• Responsible for providing professional, financial and administrative leadership for the STD.
program at three clinic sites, as well as medical staff supervision and functioning as field
instructor for student education.
Medical Technology Specialist (March 2003 – March 2008)
• Performed various molecular assay platforms (PCR): viral load for HIV, hepatitis B and C.
• Performed quantitative determination of CD4/CD8 immunoassay using flow cytometry method.
• Monitored genotype, phenotype, trofile and integrase responses of HIV patients.
• Trained employees to perform OraQuick HIV-1/2 on regular clients.

3. American Medical Laboratory
Supervisor, Departments of Chemistry, Biochemistry, and Serology (July 1996 – August 1998)
• Updated Standard Operation Procedures manual.
• Responsible for all virology testing methods and reporting accurate results.
• Worked with clinical trials cases sponsored by different pharmaceutical companies.
• Ran calibrators and controls on automated equipment and checked results for validity.
• Managed database records in the laboratory to avoid discrepancies.
• Vastly improved customer service while cutting costs by accurately managing inventory.
acquisitions and deliveries.
• Responsible for determining acceptable risks in reporting crucial results to doctors such as
HIV/AIDS and Hepatitis.
CERTIFICATIONS
OraQuick Advanced HIV-1/2 (2009 – present).
The International Commission on Healthcare Professions (2006 – present).
Pentra 80 System, HORIBA ABX Diagnostics (March 2005 – present).
HONORS
Crest Award, Labcorp (2013).
Merit Scholarship, SUNY Plattsburg University (2002).
Dean’s List Spring, Ferris State University (1996).
REFERENCES
Reference available upon request