1. Carla Cohodes
4403 Jane Street, Bellaire, TX 77401
832-776-1281
Rovingrn@comcast.net
SUMMARY OF QUALIFICATIONS
.
• Experienced Software Implementation Specialist proficient in providing new and existing client’s live
classroom and one on one implementation and training in home health clinical/billing software
applications.
• Provided remote support to end user utilizing Web-Ex and Lync applications.
• Experienced in testing and identifying defects of software applications; escalating unresolved issues to
project team lead/DBA.
• Experienced in end to end testing of clinical and billing software application.
• Developed and updated CBT and training materials for use in end user training and support.
• Experienced Home Health Clinical Educator conducting live classroom training to support current and
new hire clinicians in areas including company designed POC software system, Medicare COP’s,
OASIS, ICD-9 coding, Start of Care, Resumption of Care, Recertification, Discharge and Writing
Effective Plans of Care.
• Experienced in corporate training and adult learning principles.
• Experienced in clinical documentation audits/reviews collaborating with management on issues identified
to ensure documentation compliance and employee retention.
• Experienced Home Health Clinical Manager/ RN Case Manager knowledgeable in care center
management and operations for Medicare, Medicaid and Private insurance patients.
• Knowledgeable in computer applications including Microsoft Word, Outlook, Excel, Power Point, Web-
Ex, Lync and PeopleSoft.
LICENSURE/CERTIFICATIONS
• Registered Nurse (BSN): Texas
• Oasis Specialist, Clinical (COS-C)
• Train the Trainer Certified
EMPLOYMENT HISTORY
AMEDISYS HOME HEALTH AND HOSPICE May 1996 to present
Software Implementation Specialist / Clinical Educator (June 2012– present)
• Provided go-live classroom and one and one training traveling 100% to end users implementing and
training in web based computer software program.
• Provided consultative support and solutions for all end users including problem resolution assistance to
ensure day-to-day operations.
• Created test cases and performed end to end testing of software program to assess functionality,
system capabilities/defects, recommend solutions and escalating issues to DBA to ensure system
readiness.
• Experienced in creating training build release notes.
• Served as a subject matter expert and author of new and revised lesson plans, job aides and
competency checklists.
• Developed Web based PowerPoint presentations utilized by end user for pre go-live training and as
reference for post go-live training.
• Provided implementation status updates to project leadership communicating significant findings to care
center and project leadership.
• Entered defects identified in company Project software program.

2. • Provided recommendations for improved systems and procedures related to systems and increased
efficiency of clinical documentation and operations.
• Provide follow-up Web-based refresher training for clients/end users.
• Performed analysis of care center system needs and reports findings to the IT department.
• Provided education and training to care center staff regarding operational processes as it relates to the
functionality of the new system being implemented.
• Participated in manual revisions as they relate to the newly implemented system including Office
Operations Manual, Clinical Manager Manual, and POC Clinician manual.
• Coordinated with Care Center leadership in conducting training sessions for new clinical staff in a three
day live classroom setting including training in Home Care Conditions of Participation, Oasis
documentation and accuracy, Writing Effective and Correct Physician Orders/Plans of Care and use of
clinical POC software application.
• Perform audits of new clinician’s documentation to ensure compliance with physician orders/plan of care
as well as regulatory and accreditation standards post classroom training through clinician’s
introductory period.
• Communicate and escalated at risk clinicians to Area Vice Presidents and Care Center leadership
regarding clinical documentation and audit findings.
• Analyze data and identified trends for use in optimizing compliance and educational strategies.
Clinical Manager (February 2008- February 2010)
• Direct supervision of 40 staff consisting of registered and vocational nurses, physical, occupational, and
speech therapists, home health aides, and medical social workers.
• Utilized McKesson and Amedisys AMS2 and AMS3 software systems.
• Performed administrative duties in absence of Director of Operations.
• Participated in State and Accreditation (JCAHO, ACHC) survey process.
• Responsible for supervision, management, and provision of quality patient care.
• Ensured compliance with all policies, procedures, and regulatory requirements.
RN Case Manager (May 1996- February 2008/February 2010 –June 2012)
• Performed patient care assessments and evaluations, including OASIS-C.
• Participated in policy and procedure and quality assurance committee.
• Designated care center preceptor for new hire clinicians training in McKesson and Amedisys Software
systems.
• Developed and implemented the Plan of Care in accordance with home care regulations and agency policies
to ensure the highest patient outcomes.
• Supervised Licensed Vocational Nurses (LVN) and Home Health Aides.
• Participated in Patient Care Conferences. Led discussion on Multidisciplinary cases as appropriate.
EDUCATION:
Bachelor of Science, Nursing
University of Missouri – Columbia, Columbia, MO
REFERENCES:
Available upon request