The document provides a summary of Ibrahim Oyeku's professional experience as an Epic trainer. It details his extensive experience training clinicians and staff on various Epic modules, including Ambulatory, Inpatient, Optime, ClinDoc, and Beaker, at numerous hospitals. It highlights his role in supporting go-lives and providing elbow-to-elbow training and assistance to physicians, nurses, and other end users.

1. Ibrahim Oyeku
404)960-
Professional
Summary  Highly motivated professional with vast experience in the Information Technology services and
Electronic Health Records (EHR).
 Created and Maintained Epic training strategies and curriculum for over 120+ classes.
Credentialed in EPIC In-Patient-Orders.
 Trained all level of clinicians and super users. Proficient in ClinDoc, Optime, Ambulatory,
Beaker, Willow, and ASAP.
 Trained Cerner Modules: Cerner Power Chart Maternity; Cerner Power Chart Ambulatory –One
Chart
 Trained physicians on the use of Dragon. Also composed class information, enrollments, and
assessments using Learning Management Systems(LMS)
 Provided activation analyst support before and during Go live, elbow to elbow Training. In depth
grasp of hardware/software installation and configuration, trouble calls escalation, end-user
training and support.
 Excellent communication, interpersonal, analytical, problem solving and leadership skills.
EXPERIENCE
Houston Methodist Hospital, Houston, TX.
Out Patient Center (OPC), Pre-Op, Intra-Op, Post-Op PACU (Recovery)
(Optime/Anesthesia) 05/19/2016 – Present.
 Participated in Outpatient Go-live, providing elbow to elbow support to physicians and nurses in
the OR and the floor.
 Trained physicians and nurses with their in-baskets
the physician in making a Brief Opnotes and Opnotes using a note writer and free text with
Smartools.
 Calling in issue tickets to the command center when technical issues arise.
 Trained the End Users with their Preference List and building their Smart Phrases.
 Trained on Preference Cards and Pick List
 Trained the physician on routing messages to the nurse pool and clearing their in-basket
 Trained physician in recognizing patient that are ready to be seen and charging the level of
service
 Trained clinicians on efficient use of Epic.
 Trained the clinicians in the use of Doc flow sheets,orders and documentation
 Trained nurses on how to properly work with in a specific navigator on how to arrive and

2. discharge a patient, discharge planning and patient education
 Trained nurses on how to properly update information on flow sheets and work lists
 Trained nurses on how to add and schedule tasks on the MAR.
The University ofTexas
MD Anderson, Cancer Center
Neurosurgery
02/2016 – 04/2016
ACTIVATION SUPPORT - AMBULATORY
Family Practice / Internal Medicine
 Trained Surgeons, Providers, Nurse Practitioners, Research coordinator and Clinicians on Epic
2015 Ambulatory workflow. Completing patient visit; wellness visit, nurse visit, procedure visit
or new visit, as well as how to document single and multiple problem visits.
 Trained Physicians on documenting, entering orders and referrals,linking diagnoses to meds and
orders, and ensuring they are entering their charges correctly.
 Trained Surgeons, providers, NP,RN, Clinical research team on documenting according to
Faculty workflow a Well, Sick, Nurse and Provider visits
 Trained research coordinator on consent forms, schedule, and orders, Trained front office on
arriving a patient, setting appointment and reschedule a visit appointments
 Worked with surgeons and providers in developing a proper and timely workflow adjustment,
from arriving a patient, triage, rooming and wrapping up.
 Trained attendants, providers and residents on the proper workflow of signing a visit, routing
messages,notes to their supervising providers.
 Trained Ma’s, Nurses,and other clinicians in acting upon orders, entering vitals, social history,
allergies, and documenting on the MAR upon administering meds.
 Provided support to Physicians on how to do additional charting on a closed encounter
(Addendum) as well as how to use the Smart tools: text, phrases,lists and links
 Trained physicians with their preference list and building their smart phrases
 Trained physicians on routing messages to their nurse pool and clearing their in-basket
 Trained physician in recognizing patient that are ready to be seen and changing level of service
 Trained in troubleshooting end users issues
 Trained in resolving help desk tickets
Greenville Health System (GHS), Greenville, NC.
GI Diagnostic Lab, Pre-Op, Intra-Op, Post-Op PACU (Recovery)
Optime/Anesthesia, (OUT PATIENT) 02/03/2016 – Present.
 Participated in Inpatient Go-live, providing elbow to elbow support to physicians and nurses on
the floor in EpicCare Impatient
 Trained physicians and nurses with their in-baskets
the physician in making a progress note using a note writer
 Calling in issue tickets to the command center when technical issues arise
 Trained the End users with their preference list and building their smart phrases
 Trained the physician on routing messages to the nurse pool and clearing their in-basket
 Trained physician in recognizing patient that are ready to be seen and charging the level of
service

3.  Trained clinicians on efficient use of Epic Care
 Trained the clinicians in the use of Doc flow sheets,orders and documentation
 Trained nurses on how to properly work with in a specific navigator on how to arrive and
discharge a patient, discharge planning and patient education
 Trained nurses and physicians on how to properly update information on flow sheets and work
lists
 Trained nurses on how to add and schedule tasks on the MAR.
St. Lukes,Tamaqua, PA
01/06/2016 - Present
ACTIVATION SUPPORT - BEAKER
 Trained laboratory staffs on the outpatient workflow.
 Trained Laboratory staffs on Specimens collection, receiving, running, Aliquot creation,
 procedure catalogues, add-ons, cancelling orders, resulting, result corrections, outstanding lists,
stats and routine orders etc
 Provided Beaker,Rover, and EpiCare support for Nurses,Phlebotomists, Laboratory staffs,front
desk staff, and Providers.
 Trained laboratory staffs in placing lab orders, testing of specimens, and reporting the results.
 Support Inpatient and outpatient clinical pathology of specimen routing.
 Trained in creating “tip-sheets” content for laboratory staffs.
 Rounded between laboratory, outpatient, OR, ICU,and inpatient department.
 Broke down the workflow to laboratory staffs by keeping patient information.
.
Greenville Health Systems, Greenville, SC
10/2015
ACTIVATION SUPPORT - BEAKER
 Provided Beaker,Rover, and EpiCare support for Nurses,Phlebotomists, Laboratory staffs,front
desk staff, and Providers.
 Trained laboratory staffs in placing lab orders, testing of specimens, and reporting the results.
 Support Inpatient and outpatient clinical pathology of specimen routing.
 Trained laboratory staffs on the outpatient workflow.
 Trained Laboratory staffs on Specimens collection, receiving, running, Aliquot creation,
procedure catalogues, add-ons, cancelling orders, resulting, result corrections, outstanding lists,

4. stats and routine orders etc.
 Trained in creating “tip-sheets” content for laboratory staffs.
 Rounded between laboratory, outpatient, OR, ICU,and inpatient department.
.
 Broke down the workflow to laboratory staffs by keeping patient information.
North West Community Hospital, Chicago, IL
08/2015
ACTIVATION ANALYST AND TRAINER - AMBULATORY
 Provided training Clinicians on 2014 Epic Ambulatory build including reviewing patient visit
(Wellness, procedure or new visits) and documentation process for single/multiple visits.
 Trained Physicians on documenting, entering orders and referrals,linking diagnoses to meds
and orders, and ensuring they are entering their charges correctly.
 Provided assistance to MA’s, Nurses,and other clinicians with acting upon orders, entering
vitals, social history, allergies, and proper MAR documentation upon administering meds.
 Provided support to Physicians on how to do additional charting on a closed encounter
(Addendum) as well as how to use the Smart tools: text, phrases,lists and links
 Trained physicians with their preference list and building their smart phrases
 Trained physicians on routing messages to their nurse pool and clearing their in-basket
 Trained physician in recognizing patient that are ready to be seen and changing level of
service
Allegany Health Network,Pittsburg,PA
05/2015 – 06/2015
ACTIVATION SUPPORT - AMBULATORY
Family Practice / Internal Medicine
 Trained Clinicians on Epic 2014 Ambulatory workflow. Completing patient visit; wellness visit,
nurse visit, procedure visit or new visit, as well as how to document single and multiple problem
visits.
 Trained Physicians on documenting, entering orders and referrals,linking diagnoses to meds and
orders, and ensuring they are entering their charges correctly.
 Trained providers / clinician on documenting according to Clinic workflow a Well, Sick, Nurse
and Provider visits
 Trained clinician on rooming workflow, wrapping up and printing the AVS
 Trained front office on arriving a patient, setting appointment and reschedule a visit
appointments
 Worked with providers in developing a proper and timely workflow adjustment, from arriving a
patient, triage, rooming and wrapping up.
 Trained clinicians plus providers on completing POCT,documenting and entering results.
 Trained attendants, providers and residents on the proper workflow of signing a visit, routing
messages,notes to their supervising providers.
 Trained Ma’s, Nurses,and other clinicians in acting upon orders, entering vitals, social history,
allergies, and documenting on the MAR upon administering meds.
 Provided support to Physicians on how to do additional charting on a closed encounter
(Addendum) as well as how to use the Smart tools: text, phrases,lists and links
 Trained physicians with their preference list and building their smart phrases

5.  Trained physicians on routing messages to their nurse pool and clearing their in-basket
 Trained physician in recognizing patient that are ready to be seen and changing level of service
 Trained in troubleshooting end users issues
 Trained in resolving help desk tickets
Bronson Hospital, Kalamazoo, MI
02/2015 - 03/2015
EPIC GO LIVE SUPPORT - BEAKER
 Trained End-Users in placing lab orders, testing of specimens, and reporting the results.
 Trained laboratory staffs on the outpatient workflow
 Trained in creating “tip-sheets” content for laboratory staffs.
 Trained laboratory staffs on “One Click” workflow.
 Trained laboratory staffs reporting and documenting results to clinicians.
 Broke down the workflow to laboratory staffs by keeping patient information.
University ofMaryland, MD
09/2014 - 10/2014
EPIC GO LIVE SUPPORT - AMBULATORY
 Provided training Clinicians on 2014 Epic Ambulatory build including reviewing patient
visit (Wellness, procedure or new visits) and documentation process for single/multiple
visits.
 Trained Physicians on documenting, entering orders and referrals,linking diagnoses to
meds and orders, and ensuring they are entering their charges correctly.
 Provided assistance to MA’s, Nurses,and other clinicians with acting upon orders, entering
vitals, social history, allergies, and proper MAR documentation upon administering meds.
 Provided support to Physicians on how to do additional charting on a closed encounter
(Addendum) as well as how to use the Smart tools: text, phrases,lists and links
 Trained physicians with their preference list and building their smart phrases
 Trained physicians on routing messages to their nurse pool and clearing their in-basket
 Trained physician in recognizing patient that are ready to be seen and changing level of
service
University ofMichigan Health Systems,Ann Arbor, MI
06/2014 – 7/2014
– INPATIENT ORDERS
 “At-The-Elbow” (ATE) support to surgeons, clinicians on writing a brief op and op

6. note using a Smart Text, smart phrases,and smart link
 Trained surgeons on their use of Dragon, training their vocabularies, customizing and
documenting their note.
 Trained surgeons with their epic work flow, pre admission, testing , pre procedure
documentation, writing pre procedure evaluation, intra procedure medication
documentation/orders, building their preference card and customizing it, writing
multiple orders with an order set,completing a case request
 Trained surgeons on applying the proper phase of care and associating their
procedures, associating their diagnosis/procedures with orders and capturing their
charges.
Henry Ford Health System, Macomb Hospital, MI
05/2014
GO LIVE CONSULTANT - CLINICIAN SUPPORT – INPATIENT ORDERS/ CLINDOC
 “At-The-Elbow” (ATE) support for physicians and clinicians in Observation, Neurology and
Ambulatory Clinic
 Trained physicians on note writing using a Smart Text, smart phrases, smart list and smart link
 Trained ambulatory clinician(s) on arriving patient in wound clinic, setting appointment and
generating AVS
 Trained ambulatory physicians on orders, smart phrases and use of epic work flow
 Trained clinicians on completing their work list, documenting on Docflow sheet,administering
medication from the MAR and discharging a patient per hospital protocol
 Supporting and training physicians with their MedRec,discharging their patient and writing
orders
 Trained physicians with their preference list and building their smart phrases
 Trained physician on routing their progress note, H&P note to their pairs and also sharing smart
phrases
 Trained physician in recognizing patient ready to be seen and charging the level of service
 Trained clinicians with the use of Doc flow sheets, orders and how to properly update
information on flow sheets there by completing their work lists
 Provided support to clinicians on executing their patients discharge orders, care plan and patient
education
Via Christi Health, Wichita, KS
04/2014
PROCTOR - PHYSICIAN TRAINING – CERNER POWERCHART
AMBULATORY
 In class training of 20 to 30 physicians on the usage of Cerner Powerchart Ambulatory work flow
 Trained physicians on the use of dynamic note writer and power note implementation
 Trained physicians on the use of auto text, and it customization
 Trained physicians on use and benefit of Ambulatory summary, documentation in one chart
 Trained physicians on the use of order, order sets and navigating through their work flow

7. Wellstar Hospital, Atlanta, GA
02/2014 – 03/2014
PHYSICIAN SUPPORT – INPATIENT /CLIN DOC
 “At-The-Elbow” (ATE) support to physicians and clinicians in Pre op, Consult, Post op / PACU
 Providing support to physicians and clinicians with reviewing patient information and managing
orders concurrently
 Trained physicians with their preference list and building their smart phrases
 Trained physicians on routing messages to the nurse pool and clearing their in-basket
 Trained physician in recognizing patient that are ready to be seen and changing the level of
service
 Trained clinicians on efficient use of Epic Care
 Trained the clinicians with the use of Doc flow sheets,orders and documentation
 Providing support to nurses on how to arrive and discharge a patient, discharge planning and
patient education
 Supporting nurses and physicians on how to properly update information on flow sheets and work
lists
 Supporting nurses on how to add and schedule tasks on the MAR.
 Trained surgeons with writing multiple order sets and managing their order sets
 Trained surgeons on how to write a brief postoperative note, using smart tools
Duke University Hospital, Raleigh, NC.
Optime/Anesthesia, ClinDoc. Support. 01/2014 – 02/2014.
 Participated in Inpatient Go-live, providing elbow to elbow support to physicians and nurses on
the floor in EpicCare Impatient
 Trained physicians and nurses with their in-baskets
the physician in making a progress note using a note writer
 Calling in issue tickets to the command center when technical issues arise
 Trained the End users with their preference list and building their smart phrases
 Trained the physician on routing messages to the nurse pool and clearing their in-basket
 Trained physician in recognizing patient that are ready to be seen and charging the level of
service
 Trained clinicians on efficient use of Epic Care
 Trained the clinicians in the use of Doc flow sheets,orders and documentation
 Trained nurses on how to properly work with in a specific navigator on how to arrive and
discharge a patient, discharge planning and patient education
 Trained nurses and physicians on how to properly update information on flow sheets and work
lists
 Trained nurses on how to add and schedule tasks on the MAR.

8. Wellstar Hospital, Atlanta GA
12/2013
TRAINER / GO LIVE SUPPORT – STOCK /CPOE/INPATIENT
 Trained physicians on how to effectively use CPOE – order entry and order set
 Provided elbow support to physicians and nurses on the floor in Epic Care Inpatient Stork
 Trained clinicians to configure and utilize smart tools- smart set,smart phrase,smart texts
 Troubleshoot end-user issues during go-live while escalating high priority issues to command
center
 Provided on-the-fly refresher training sessions to end users during go-live
 Trained nurses in Doc flow sheet use, MAR documentation, Mother/Baby documentation, Care
Plans, Patient education and more.
 Trained in issues of ticket triaging
 Ensured resolution of end – user issues and follow- up
Henry Ford Health System, Detroit, MI
11/ 2013
GO LIVE SUPPORT – AMBULATORY/CADENCE
 Trained Staff in the Emergency Department with workflow
 Trained nurses on how to properly work with in a specific navigator on how to arrive and
discharge a patient, discharge planning and patient education
 Trained Nurses and Physicians on how to properly update information on flow sheets, work lists,
Medication Administration Records (MAR),such as scanning Meds & documentation
 Provided support for Nurses on how to end assignment at shift-end and removing self from
treatment team
 Trained the front desk on registering new patients
 Educated end user on making reservation, bed planning and scheduling a new patient
 Trained end user on how view provider schedule and using wait list
 Trained front desk on scheduling patient from a previous appointment
 Trained Nurses on how to view provider schedule
 Helped front desk in documentation of patient insurance and guarantor information
 Trained front desk on scheduling patient with a provider
Methodist Hospital, IN
04/ 2013 – 06/2013
TRAINER / CERNER ACTIVATION SUPPORT - PCM
 Trained clinicians with checking and checkout
 Trained clinicians with their tracking shell

9.  Worked with physicians on the use of Dragon and its commands
 Worked with Physicians on Power Plan and Power Charts
 Trained Physicians on when and how to initiate, sign orders and the need to refresh their pages
 Trained with their MedRec ,Home orders and new orders
 Trained Nurses with their RVVO and RVTO processes,medication administration and
documentation
Trinity Mother Frances Hospital, Tyler, TX
02/2013 – 03/2013
TRAINER / EPIC ACTIVATION, GO-LIVE SUPPORT – AMBULATORY
 Participated in Inpatient Go-live, providing elbow support to staff
 Trained the clinical floor with their in-baskets
 Trained the physician in making a progress note using a note writer
 Calling in issue tickets to the command center when technical issues arise
 Trained the End users with their preference list and building their smart phrases
 Trained the physician on routing messages to the nurse pool and clearing their in-basket
 Trained physician in recognizing patient that are ready to be seen and charging the level of
service
 Trained clinicians on efficient use of Epic Care
 Trained the clinicians in the use of Doc flow sheets,orders and documentation
 Trained nurses on how to properly work with in a specific navigator on how to arrive and
discharge a patient, discharge planning and patient education
 Trained nurses and physicians on how to properly update information on flow sheets and work
lists
 Trained nurses on how to add and schedule tasks on the MAR.
Henry Ford Health System, Detroit, MI
12/2012 – 02/2013
TRAINER / EPIC ACTIVATION, GO-LIVE SUPPORT – INPATIENT
 Participated in Inpatient Go-live, providing elbow support to staff
 Trained the clinical floor with their in-baskets
 Trained the physician in making a progress note using a note writer
 Calling in issue tickets to the command center when technical issues arise
 Trained the End users with their preference list and building their smart phrases
 Trained the physician on routing messages to the nurse pool and clearing their in-basket
 Trained physician in recognizing patient ready to be seen and charging the level of service
 Trained clinicians on efficient use of Epic Care
 Trained the clinicians in the use of Doc flow sheets,orders and documentation

10.  Trained nurses on how to properly work with in a specific navigator on how to arrive and
discharge a patient, discharge planning and patient education
 Trained nurses and physicians on how to properly update information on flow sheets and work
lists
 Trained nurses on how to add and schedule tasks on the MAR.
Health Quest – Carmel,NY
08/2012 – 10/2012
CERNER ACTIVATION GO-LIVE SUPPORT - CPOE
 Participated in Go-live support providing elbow support to clinicians with discharge, message
center,order entry/management and problem/diagnosis; reviewing clinical information on
patients using Power Note & Power Chart
 Educated clinicians on how to reconcile admission and discharge orders, copy, canceland
propose orders; as well as customize views
 Contacted Command Center for Help Desk phone triage calls, reset end user passwords, Trained
RNs on the floors, training issues.
ParkviewHospital, NewHaven, Indiana
04/2012- 06/ 2012
EPIC GO-LIVE SUPPORT FOR IN-PATIENT AND CADENCE
 Trained clinician on hyperspace flow sheet.
 Educated and Trained the physicians on how to document encounters
 Trained physician on how to manage their in basket,orders, preference list and efficient use of
Smart Sets.
 Escalate issues to the command center using issue ticket.
 Trained floor super users on issue resolution such as adding more activities to their Navigator
 Trained front desk in registering and scheduling appointment for patient
 Trained in balancing and closing the cash drawer

11. Education
University of Maryland University College(Adelphi, MD)
Undergraduate Degree: Computer Information Management (C.I.M)