The document summarizes updates to the Zarafa development in 2012, including: 1) Expanded development teams with new offices in Ukraine and additions in India and Delft, and adopting Scrum methodology with 2-weekly releases. 2) Improvements to tracking tickets in JIRA and assessing tickets within 1 day with a focus on fixing bugs over features. 3) Increased platforms supported from 38 to including Windows, and reduced build time for all distributions from over 6 hours to under 1 hour. 4) Continued work on the WebApp, plugins, Z-Admin, integration with other services like Spreed, and contributions from an expanded international team.