The document is a resume for Bill E. Jones that summarizes his experience and qualifications as a senior IT project manager. It outlines his 8 years of experience orchestrating small and large cross-functional initiatives across multiple industries. It also lists his areas of competency including various software, systems, and skills like project management, program management, process improvement and team building. His professional experience highlights various project management roles at companies like DIRECTV, Independent Health, and Frontier Communications where he led teams, managed projects, and improved processes.

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B i l l E . J o n e s
(310) 000-0000 ◦ billejones@hotmail.com
123 50th
Street, Los Angeles, CA, 90045
Senior IT Project Manager
Creative, innovative IT project and program management professional with a 8-year track record
orchestrating small to large cross-functional initiatives while maintaining a contagious zeal to create
optimum results. Highly adaptable to various teams’ and individuals’ working styles. Possess expert
project management skills ensure delivery of results, which often surpass expectations. Able to identify,
prioritize, and implement solutions for business, technical, and project related issues seamlessly with
improved performance results. Applied skills across paid television, entertainment, health care
administration, telecommunications, banking, and finance industries.
COMPETENCIES
Software:
 Clarity, Clearquest, Agile, SharePoint
 MS Word, Access, Excel, Outlook, Visio, Project, PowerPoint
Systems:
 Salesforce.com, Siebel, Windows XP
Skills:
 Budget Forecasting  Matrix Management  Software Cycle (SDLC)
 Certified Scrum Master  Project Management  Program Management
 Customer Experience  Process Improvement  Team Building
 Cost / Benefit Analysis  Strategic Planning  Vendor Partnerships
PROFESSIONAL EXPERIENCE
Project Manager - DIRECTV, El Segundo, CA (2011–Present)
Matrix-manage product launches (full project cycle management) coordinating with sales, marketing, IT,
call center, vendors, and external sales partners. Lead team implementation of ancillary products that
interface with third-party ERP/CRM applications.
 Simultaneously led multiple enterprise-wide projects ranging from $1–$10M.
 Reengineered internal and external systems user acceptance testing (UAT) for all internal
DIRECTV departments reducing internal costs.

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Bill E. Jones
(310) 000-0000 ◦ billejones@hotmail.com
 Generated $550M in revenues by launching the company’s most successful program to-date for
existing customer satisfaction. Ensured cohesive implementation across all business departments
including engineering, sales, marketing, program management, finance, IT, supply chain,
customer care, and external sales partners.
“Bill was the most important asset ensuring the company successfully implemented some of the most
complex enterprise-wide initiatives at DIRECTV in 2012. Her leadership, drive, cross-functional
business knowledge, skills, and contagious professionalism are invaluable.”
Simon G., Director of Strategy at DIRECTV
Project Manager - Independent Health, Buffalo, NY (2010–2011)
Led team migration of system platforms and improved internal processes. Managed vendor selection and
relationships including contract negotiations and change requests and acted as Agile Scrum Master for
Core Administration Platform (CAP) conversion. Diplomatically supported health care and pharmacy
departments by maintaining claims, change requests, and adjustments process
 Migrated system platforms from Salesforce.com to Siebel utilizing SDLC and Agile process
methodologies.
 Oversaw release of new mainframe and CRM systems, while integrating third-party system
applications seamlessly.
Project Manager - Frontier Communications, Rochester, NY (2009–2010)
Senior Project Manager - Adjility Consulting, Rochester, NY (2008–2009)
IT Project Manager - Cleary Gottlieb Steen & Hamilton LLP, New York, NY (2008)
IT Project Manager - XTG, LLC, New York, NY (2007–2008)
Project Manager - The New York Times Company, New York, NY (2007)
IT Project Manager - Tishman Speyer, New York, NY (2006–2007)
IT Project Manager - ChoiceOne Communications, Rochester, NY (2005–2006)
EDUCATION
College of New Rochelle, New Rochelle, New York
Bachelor of Science, Political Science and History