Kandie Isom is a project manager with over 9 years of experience managing software development projects. She has experience managing both small and large projects, implementing quality assurance systems, and establishing project management best practices in organizations. She is proficient in project management tools like Microsoft Project and has certifications in Lean Six Sigma and as a Project Management Professional (PMP).

1. Kandie Isom, MPM, PMP (919) 606-9590 (919) 639-4023 [email_address] http://www.linkedin.com/in/kandieisom

2. OBJECTIVE Project Manager with growing company bringing 9+ years experience and skills in project management, cost control, project risk management, and business process improvement. Able to negotiate and persuade to achieve desired results and implement product quality metrics to fulfill customer needs.

3. Relevant Experience Managed full software development life cycle tasks for small, medium, and large category enterprise projects. Enterprise imaging application system that resulted in $50,000 annual savings (small enterprise). Implemented payroll quality assurance system globally for employees in 52 countries resulting in 80% of employees experiencing some sort of error on paychecks to an error rate of 0.05% achieving a worldwide payroll quality rating of 99.5% (large enterprise)

4. Relevant Experience Directly involved in establishing a Project Management Office that introduced best practices and standardized methodology to an organization who had not realized benefits of formal project management practices. Ensured compliance with established PMO procedures and documentation.

5. Relevant Experience Supervised tasks associated with successful software development life-cycle implementation of online applications that helped company realize $2.5 million in new revenue and an efficiency gain in headcount (from 70 full-time employees to 44) Facilitated transition and turnover to customers by identifying gaps in business processes and using change management to effect improvement changes utilizing knowledge transfer for new technology.

6. Relevant Experience Gathered and documented business requirements for re-engineering organization’s major line of business representing over $40 million per year income; interfaced with client community, software engineers, contractors, and vendors.

7. Relevant Experience Excellent interpersonal skills with ability to communicate and collaborate effectively with co-workers at all levels in the organization. Led daily team meetings. Provided one-on-one coaching. Presented weekly project status reports to department business leaders. Formulated monthly presentations to global executive leadership team.

8. Relevant Experience Extensive experience in computer operations and applications including Microsoft Project, Microsoft Office Suite, Visio, and Imaging Systems. Diversified IT training in UML, Object-Oriented Design, Networking, Programming, SQL, and PL/SQL.

9. EDUCATION Masters Project Management , Western Carolina University Bachelors Business Administration , University of Texas at Arlingto n

10. CERTIFICATIONS Lean Six Sigma Green Belt , Lenovo PMP , Project Management Institute IT Project Management , Gartner Institute

11. EMPLOYMENT HR Payroll Project Manager , Lenovo, Morrisville, NC, 2008-2009 Customer Account Project Manager , FileONE, Inc., Raleigh, NC, 2005-2008 Senior IT Project Manager , American Kennel Club, Raleigh, NC, 1998-2004