This document provides a summary of Thomas B. Vaughan's career experience in IT management. He has over 30 years of experience managing IT infrastructure, operations, security and personnel at healthcare and educational institutions. Currently he works as a project manager developing security solutions to meet HIPAA requirements. Previously he held director level positions overseeing all aspects of IT infrastructure, including network architecture, data center management, security and a staff of over 30 employees.

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Thomas B. Vaughan
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Career Summary
A senior IT player/coach manager with extensive hands on experience in managing IT
Transformations to current technologies, building IT Infrastructure Architectures and its
supporting personnel, including physical data center construction, hardware specifications and
implementations, IT Infrastructure services, Strategic Planning, Security, and personnel
development and management. Technologically trained with strong public relations and people
skills with a broad business view of how IT supports the business. A proven leader who can
deliver results that support the business needs in today’s fast-paced, ever changing IT
environment and its support of the business. Keeping vendors honest in vetting infrastructure
architecture to minimize cost and maximize benefit. Infrastructure Architecture planning and
project management for today and into the future to achieve Operation Excellence. System
security implementations and security planning both together and as part of separation of duties
as required.
Experience and Accomplishments
Whiteboard IT Solutions 4/2016 – Present
Project Manager/HIPAA and Enterprise Solutions. Developed Security product suite to meet HIPAA/PCI
requirements and upgrade small business/office security to today’s standards. Meeting regulatory and best practices
for cybersecurity monitoring and infrastructure. Primarily HIPAA Security rule using NIST/SANS 20 criteria. Policy
templates for client purchase.
JBM Computer Consultants 10/2014 – 3/2016
JBM is an MSP and software provider to the union benefits operations. Providing software, infrastructure, and IT
services to clients. Implement security and policies for in house as well as for clients. Vulnerability management
and best practices. Technical implementations for HIPAA Security Rule compliance evolution.
Director IT Services
Provide infrastructure improvements to IT operations and configurations for client implementations. DR/BC build
out, security and vulnerability management, and HIPAA regulatory policy and implementation.
 Transformed IT from small shop to big shop posture
 IT Policy and procedures established
 Site vulnerability management and mitigation
 Site security and correlation between all system’s events and firewall events to detect anomalous behaviors
 Vulnerability scanning and mitigation.
 Patch Management introduced and verified with vulnerability scanning.
 USM to correlate data from differing sources for threat detection.
 Team building when existing personnel to work togetherand overcome silos.
 Explored AWS as an alternative for on premises product deployment
 HIPAA compliance with policies, monitoring, log consolidation and reporting implementation
IT Consulting Engagements
Affinity Enterprises - HP reseller, consult on IT Infrastructure with customers 1/2014-10/2014
Private engagement - Buffalo cloud provider – Infrastructure Assessment 2 weeks 7/2014
Roswell Park Cancer Institute, Buffalo,NewYork. 2/1999-9/2013

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Thomas B. Vaughan
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RPCI is America's first cancer center founded in 1898 by Dr. Roswell Park.
Director ofIT Infrastructure/Project Mgr. 2007-2013
Provided the Architectural vision, leadership, and direction for realizing the business goals as related to
Information Systems Infrastructure and support. This role encompassed Telecommunications,
Networking, Operations, Security, Data Centers, and Service Desk, and Customer Service. Led a diverse
team of31 employees and managed an annual budgetof $2.5Mmillion. DisasterRecovery and Business
continuity process,and security.
Major Accomplishment Highlights
 Developedand hands on implemented redundant infrastructure architecture to provide a highly
availablesystem to support an advanced Electronic Medical Record systems portfolio.
 Implement security and participatedin security policy and planning.
 Managed all infrastructure projects independently over 24 years on time and on/under budget.
 Selected as a Finalist in for Computerworld's 2008 "Best Practices in InfrastructureManagement"
Awards Program, finished second place.
 Created a close knit high impact team ofnine to directly manage the infrastructure components
and capable ofhandling over 850 servers, Petabyteofstorage, 4000 workstations, and a Service
Desk in a 24x7x365 environment.
 Championed the “Walk in My Shoes” customer service initiative. Back office technical people
spending time in a customersetting observing how their actions impacts the people in the field.
Following the experiencethey come back and report the experienceand identify the systems
involved connecting the dots. This fostered an understanding ofbusiness process and how they
influence it. Resulted in betterrelationsbetween teams in and out ofIT with a common cause.
 Performed a weekly ‘Walk About’ by the Service Desk supervisor and myselfto a random targeted
location to speak to the people using our systems. We did this on Friday afternoons when
customers wereat the end ofthe week and would report anything they experienced during the
week needing our attention. This resulted in complementary process to the Walk In MY Shoes,
but in this case we solicited incidents and problems not process experiences. Resulting in
resolutions and a show ofsupport for the customers by ITmanagementimproving the image of
IT.
 Spearheaded the introduction ofUnified Communications culminating with Microsoft Lync being
deployed campus wide for collaboration and meetings. Resulting in better collaboration both on
and off campus.
 Structured RPCI on a 4 year desk top refresh cyclewith lease equipment to replace an aging
desktop infrastructure to maintain productivity and save money. Resulting the flexibility to
change as client device needs change, monetary savings, and maintained high productivity with
fresh equipment on desktops.
 Introduced a Private Cloud infrastructure and serverconsolidation project saving money on
power and physical data center space. External assessmentverified a resulting two Million Dollar
savings over three years consolidating initial 200 physical machines into virtual.
 Re-engineeredthe tier one storage model from purchase to a lease model using just the
maintenance funds from old equipment to acquire modern nextgeneration storagefor line of
business applications. Resulting at the end of4 years there is a savings of80 thousand dollars
and the equipment performance keeps pace with need.
 Initiated operations on the path to ITIL best practices revamping Incident Management and
Change Management processes. Effective Change Management is a requirement ofTitle 21 CFR
Part 11 ofthe Code ofFederal Regulations and relates directly to research making its way to
clinical uses.
 Formulated a traineeprogram to mentor and provide advancement oftalented people from the
Service Desk to fulfill the needs ofthe Infrastructure Teams. Trained and mentored7 special
candidates into careers in networking, servers, enterprise applications and storage. Resulting in
a High Impact Team that worked togetherdedication.

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Thomas B. Vaughan
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Support ServicesAdministrator/Project Mgr. 1999-2007
Provided leadership and expertisein establishing infrastructure for Y2K whereexisted an obsolete and
inadequate infrastructure to implement the installation ofnew Clinical Care and Financial systemsto be
ready and operational at 00:01 January 1st 2000. Following that continued modernization of
infrastructurefrom planning through implementation resulting in being be able to supportan advanced
Electronic Medical Record systems portfolio starting in 2006 that continues to the present. Improved
process and culture for efficiencyand effectiveness.
St. Joseph Hospital, Cheektowaga, New York
SJH was a community hospital ownedby the Sisters ofSt. Joseph serving the first and second ring
suburbs to the east ofBuffalo New Y ork. Having about 200 beds at its peak it has now been sold to the
Sisters ofCharity a member ofthe Western NY Catholic Health System.
Technical Computing Specialist/Project Mgr. 1989-1999
Responsible for building ofthe data centerand installing and configuring the systems within, all
operations, design and implementation ofnetwork, deploying desktops, cabling , and any technical
engineering . Responsible for infrastructure for the first in house patient and financial systems moving
from a 95% paper system.
Major Accomplishments
 Established the first ITdepartment infrastructure, specified and implemented all hardware, and
managed Operations, ServiceDesk, and Customer Service. Resulting in the first on premises IT
department.
 Pioneered one ofthe first switched networks overfiber in the area while others were still using
thick and thin coaxial cable plants.
 Established dialup email serviceto the internet beforethe web was available in 1995 for
commercial traffic, shortly thereafter it was direct over the internet. Providing communications
at the desktop to the rest ofthe world that few hospitals had at that time. Enhancing business to
business communications.
 Established the site on the internet with a firewall at a time when people asked “why utilize a
firewall?”
 Implemented the predecessorto fiber channel SAN technology using Digital Custer Interconnect
and storage controllers for superior IOability and multiplesystem access replacing direct
attached storage and islands ofdedicated equipment.
 First in area to move from 9 track tape to the “new” DLTlibraries automating backups and
eliminating the need for an operatorto spent hours mounting 60 -70 tapes one every 5 minutes.
 A very efficient and stableinfrastructureoperated and serviced by 4 peopleover24 hours x 365.
Canisius College
Canisius College is the premier private university in Western New Y ork, one of28 Jesuit, Catholic colleges
in the nation, and is consistently ranked among the top regional colleges in the Northeast.
Programmer/Analyst 1986-1989
Recruited to work in the Campus Computing Center responsible for all programming for supporting
Financial Aid Operations. Responsible for taking the INAS/PARSsource code from the College Board
and port it over from IBMto sending it on to the other colleges and universities. Resulting in a portable

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Thomas B. Vaughan
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financial aid processing system used universally in the US regardless ofplatform to work with the College
Board system.
Major Accomplishments
 Modified the College Board INAS/PARSsystem to use ISAMfiles and not Hollerith card
processing methodology reducing runtimes from 4 hours to 30 minutes.
 Produced the grade reporting system using optical scannertechnology and producing grading
sheets on a line printer. Resulting in optimization of the grading process saving days ofmanual
processing ofpaper.
Education
May 1988 BS Computer ScienceProgram ACMAccredited Canisius College, Buffalo, New Y ork
Sept 2014 Certificate/Tested - Building HP Server Solutions
Military Service
United States Marine Corp
Rank at discharge E5 (Sargent) Meritoriously Promoted Memorial Day 1979
Interests
Greyhound Rescue, we have adopted several over the years and made them family members
Martial Arts – Ishin Ryu Karate Black Belt. Traditional study and years ofdedication.

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Thomas B. Vaughan
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Some of the Technology Supported, Managed, and made work with hands on skills.
Windows desktop and server all versions Networking, Telecommunications, Call Centers
SQL and Oracle Database systems Citrix, Virtualization, ServerConsolidation,
Exchange
Active Directory and Identity Management SAN technologies and NAS
Backups and Disaster Recovery OpenVMS and Clusters
VMWare Fault tolerance
Citrix Fiber Channel SAN architecture and zoning
Storage Array management Datacenter construction
CRAC unit and UPS operations Vulnerability management and patching
Programming script writing In-depth complex trouble shooting and problem
resolution
Microsoft licensing MS Exchange, FIM, SQL, Visual Studio, SCCM
Network, system, and building cabling Private Cloud
Server specification and build out Desktop specification, building. management
Deduplication and data management Building cabling and fiber management
Active Directory and GPO operations Medical Archiving
Backup architecture and operations Tape encryption and archival
EMR and Lawson Financial system support System security, network security
Intel blade and rack mount servers Virtualization ofSAN and storage
Operation Orchestration software for cloud. Storage replication and management