Christopher Salerno is a senior IT and business project manager with over 30 years of experience successfully delivering projects on time and within budget across various industries. He has a proven track record of managing portfolios consisting of 200 projects. Currently, he is the Department Manager at Home Depot where he leads a team in meeting $4.5M sales goals. Prior to this, he held several project and program management roles at companies such as American International Group, Express Scripts, and Prudential HealthCare.
Resume of an accomplished IT / Network leader with global experience in Program Management , Project management , Customer relations - across diverse industries
Resume of an accomplished IT / Network leader with global experience in Program Management , Project management , Customer relations - across diverse industries
My current resume through the 2015 year. Currently looking for new positions with a wide variety of skill sets and eager to add more to that skill set.
My current resume through the 2015 year. Currently looking for new positions with a wide variety of skill sets and eager to add more to that skill set.
• With 11 years’ experience as effective project Leader more than 5 years’ experience on handling AO and SI projects successfully as Project managing while leading all phase’s delivery with diverse technologies and almost 7 years closely working with Oracle technology level while driving with functional knowledge on Finance- risk and compliance, Resources & Utilities , CMT and Retail. Rigorous working knowledge and trained on PMP, ITIL process & Strategy Management process from IIM-B.
• With 11 years’ experience as effective project Leader more than 5 years’ experience on handling AO and SI projects successfully as Project managing while leading all phase’s delivery with diverse technologies and almost 7 years closely working with Oracle technology level while driving with functional knowledge on Finance- risk and compliance, Resources & Utilities , CMT and Retail. Rigorous working knowledge and trained on PMP, ITIL process & Strategy Management process from IIM-B.
• With 11 years’ experience as effective project Leader more than 5 years’ experience on handling AO and SI projects successfully as Project managing while leading all phase’s delivery with diverse technologies and almost 7 years closely working with Oracle technology level while driving with functional knowledge on Finance- risk and compliance, Resources & Utilities , CMT and Retail. Rigorous working knowledge and trained on PMP, ITIL process & Strategy Management process from IIM-B.
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Christopher Salerno, PMP
65 Woodland Road
Millington, NJ 07946
(908) 903-1682 (Home) (908) 334-4734 (Mobile)
Christopher.Salerno@hotmail.com
SeniorInformation Technology/ Business Project Manager
Results driven, Senior Project Manager with extensive experience successfully delivering
enterprise-wide Information Technology projects on time and within budget. Ability to
work constructively with diverse organizations to define processes. Delivered exceptional
results in the areas of Project Management, technology management, service delivery,
Program Management Office, process design, and project management financial analysis.
PROFESSIONAL EXPERIENCE:
Home Depot, Watchung NJ 2014 – Present
Department Manager, Millwork
Promoted to department manager after leading senior sales associates in all categories for each of
the sevenmonths in the position. Manage a staffoffive full time and part time associatesin meeting
$4.5MM sale goal while maintaining the highest levels of customer satisfaction and managing
within the approved operational budget.
Rose from part timer to #1 in sales Northern and CentralNew Jersey in less than 10
months.
BDP Construction LLC, Morris Plains NJ 6/2013 – 6/2014
Project Manager
Managed concurrent large residentialconstruction/renovation projects along with smaller remodeland
restoration projects. Responsible for managing to schedule and budget,assigning resource assignments
and presenting plans and permits for municipal approval.
Introduced MS Project and project managementmethodology for project task scheduling and to
present critical path dependencies to clients.
Express Scripts, Franklin Lakes NJ 12/2012- 4/2013
Senior Project Manager
Managed Application Development/System Integration of PBM companies Express
Scripts and Medco utilizing Agile methodology. Projects included Retail Network
(Pharmacy) and Consumer Direct applications. Responsible for acquiring resources,
managing budget, schedule and scope to deliver the new combined company’s IT
application in advance of client migrations.
American International Group 2001 - 2012
Program Manager, Director Program Management Office 2007-2012
Developed global Project Management Policy that aligned the division with corporate policies
bringing the division into compliance and increasing the division’s financial approval authority.
Program ManagerGlobal HP PPMProgramwhich deployed the Demand,Program Project
Management and Time Tracking modules to 1500 users in 80 countries, including the
development and delivery of training to more than 300 project managers. This Program
standardized PMO processes and reporting across the globe and allowed for the retirement
of legacy time and project status systems.
PMO Portfolio Manager Worldwide Travel Insurance application development initiatives
along with managing the global IT Infrastructure portfolio.
Act as liaison between division and the Office of the GlobalCIO.Manage the US IT project portfolio.
Responsible for Program Office tools and process automation and Global Project Status Reporting.
2. Christopher Salerno, PMP
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Manager, Divisional Program Management Office 2001-2007
Oversaw 200-project portfolio for AIG’s technology division.
Performed Project Risk Analysis, Scope Control and Issue Management. Served as single point of
project escalations. Conducted Process Design & Compliance. Produced Resource & Portfolio
Analysis & Trends, including reporting to Senior Management. Mentored, guided and coached
Project Managers.
Managed a global project that included the process re-design, application development and
implementation of Project Life Cycle automation using a third party tool (Mercury IT
Governance). This project increased process compliance while accelerating project delivery.
This project involved resources in the North America, Europe, Middle-East and Asia.
Upon assuming leadership,identified an urgent tacticalneed for an enterprise PMIS to collect,
analyze andreportonprojectdatamaintainedindisparatesystems.Theresulting‘unifieddatabase’
reduced PM administrative overhead by 20% and PMO reporting time by 70%.
Developed a PM Staffing model by assigning intensity levels to existing project portfolio. The
resulting analysis revealed that a number of existing,smaller projectsshould be combined. This
led to a 15 % reduction in the overall number of active projects.
Prudential HealthCare Roseland, NJ 1998-2001
Project Manager – Network, Storage & Distributed Systems
Matrix managed personnel from various organizations to achieve specific results. Built consensus
among project team members regarding project time lines and deliverables. Developed detailed
project plans, including critical path and dependency details. Negotiated Service Level
Agreements between support staff and business operations. Coordinated end user training
programs and end user documentation
Established a Quality Assurance process which resulted in the successfulmigration of 100
client server and mainframe applications to a new infrastructure platform
Successfully led implementation of over 50 applications distributed to 15000 end users
Recipient of Business Value Award for delivering exceptional value to customers
Chase Manhattan Bank New York, NY 1987-1998
Second Vice President – Chase Treasury Solutions
Installed, trained and demonstrated Chase’s Treasury Management Workstations to
Corporate customers. Provided dedicated technical support to Fortune 100 client base. Managed
external consultants assigned to technical help desk. Provided on-site trouble shooting for large
revenue, external corporate client base. Hired, trained and mentored new employees. Consulted
with Sales on new customer implementations. Identified sales and product enhancement
opportunities for corporate client base. Responsible for internal integration of Call Tracking and
Knowledge Base systems
EDUCATION
State University of New York at Albany
Bachelor of Science in Business Administration
Magna cum laude
PROFESSIONAL:
Project Management Professional 2005
Six Sigma GreenBelt
Certified Cash Manager (TMA) 1996