This document discusses managing workforce diversity. It defines diversity as differences among people such as gender, culture, race, etc. Diversity in the workplace refers to these differences between employees. Well-managed diverse teams perform better than homogeneous teams. However, diversity also presents challenges like discrimination, stereotypes, and conflicts. The document provides strategies for managing diversity such as demonstrating management commitment, reinforcing employee competencies, effective communication, and evaluating effectiveness. It emphasizes the importance of inclusion, recruitment practices, and workplace activities and design in promoting diversity.