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Framing the Value of
Parks and Recreation
  MRPA Annual Conference 2011:
       Back to our Future
      September 22, 2011
“Business ethics is so…negative.”
Empower others
to improve the world
Learning across Contexts
Among my teachers…
Agenda

• The Power of Purpose

• Values for Public Service

• The Ethics of Engagement
Way, way back to our future:
Learning from Sisyphus
                     • Sisyphus angered
                       gods through a
                       variety of antics.
                       “Accounts vary.”

                     • His sentence was the
                       worst thing the
                       storytellers could
                       imagine for a smart,
                       engaged person.
A virtuous cycle

              Purpose


      Pride        Expectations


          Performance
Examples Abound
Aspects of our Purpose
ELA’s Foundational Values for
Public Agencies
                • Excellent Public
                  Service

                • Sound Stewardship
                  of Resources

                • Fairness
Excellent Public Service
• Valuable contributions to the community
• Attentive to community needs
• Leadership in establishing community
  priorities
• Pervasive professionalism: competence and
  service
  – External:   Follow-up, appearance, etc.
  – Internal:   Ongoing improvement
Sound Stewardship of Resources

• Thoughtful expenditures:
  – Aimed at sufficiency.
  – Attentive to total cost and value
• Investments and expenditures linked to
  mission and community priorities.
• Maintenance and conservation.
• Commitment to ongoing improvement.
• Informing community of true value proposition.
Fairness

• Consistent treatment
• Safety, adequate materials and
  equipment
• Honest and open information sharing
• Appreciation for time and effort
• Respect
Please share your thoughts.

                  Current value set based on
                  50+ working groups and
                  interviews.

                  Do you have something to
                  add?

                  cweinstein@ethinact.com

                  651-646-1512
The Old Employment Model:
       “Master-Slave”
   Not all
  slavery
 structures
  were/are
 the same.

Slavery didn’t
  pay off for
   anyone



See Eugene Genovese, The Political Economy of Slavery: Studies
in the Economy and the Society of the Slave South, 1965.
Measuring Engagement

•   Retention
•   Safety
•   Customer Service
•   Productivity
•   Profitability




    Source: Gallup Q12 Summary
Employee Engagement Drivers
 • Clear expectations for
   performance
 • Adequate materials
   and equipment
 • Ability to succeed
   in assigned roles
 • A supervisor who cares about subordinates
 • Co-workers committed to quality work
 • Opportunities to learn and grow


Source: Gallup Q12 Summary
Best Practices from Hospice Care
• Group sessions to
  process, share
  (and grieve).

• Individual
  relationships
  pervade teams and
  enterprise.

• Culture of mutual
  support and
  awareness
The oldest leadership seminar

 If we
                       • Safety and comfort
 aren’t
telling
stories,               • Tactical information
others
surely
  are!                 • Problem-solving

                       • Strategic decisions

                       • Who are we???
Thank you for your attention!

Chad Weinstein
Ethical Leaders in Action, LLC

cweinstein@ethinact.com

651-646-1512



       “We enable ethical leaders to achieve
                           extraordinary results”

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Weinstein mrpa 2011

  • 1. Framing the Value of Parks and Recreation MRPA Annual Conference 2011: Back to our Future September 22, 2011
  • 2. “Business ethics is so…negative.”
  • 6. Agenda • The Power of Purpose • Values for Public Service • The Ethics of Engagement
  • 7. Way, way back to our future: Learning from Sisyphus • Sisyphus angered gods through a variety of antics. “Accounts vary.” • His sentence was the worst thing the storytellers could imagine for a smart, engaged person.
  • 8. A virtuous cycle Purpose Pride Expectations Performance
  • 10. Aspects of our Purpose
  • 11. ELA’s Foundational Values for Public Agencies • Excellent Public Service • Sound Stewardship of Resources • Fairness
  • 12. Excellent Public Service • Valuable contributions to the community • Attentive to community needs • Leadership in establishing community priorities • Pervasive professionalism: competence and service – External: Follow-up, appearance, etc. – Internal: Ongoing improvement
  • 13. Sound Stewardship of Resources • Thoughtful expenditures: – Aimed at sufficiency. – Attentive to total cost and value • Investments and expenditures linked to mission and community priorities. • Maintenance and conservation. • Commitment to ongoing improvement. • Informing community of true value proposition.
  • 14. Fairness • Consistent treatment • Safety, adequate materials and equipment • Honest and open information sharing • Appreciation for time and effort • Respect
  • 15. Please share your thoughts. Current value set based on 50+ working groups and interviews. Do you have something to add? cweinstein@ethinact.com 651-646-1512
  • 16. The Old Employment Model: “Master-Slave” Not all slavery structures were/are the same. Slavery didn’t pay off for anyone See Eugene Genovese, The Political Economy of Slavery: Studies in the Economy and the Society of the Slave South, 1965.
  • 17. Measuring Engagement • Retention • Safety • Customer Service • Productivity • Profitability Source: Gallup Q12 Summary
  • 18. Employee Engagement Drivers • Clear expectations for performance • Adequate materials and equipment • Ability to succeed in assigned roles • A supervisor who cares about subordinates • Co-workers committed to quality work • Opportunities to learn and grow Source: Gallup Q12 Summary
  • 19. Best Practices from Hospice Care • Group sessions to process, share (and grieve). • Individual relationships pervade teams and enterprise. • Culture of mutual support and awareness
  • 20. The oldest leadership seminar If we • Safety and comfort aren’t telling stories, • Tactical information others surely are! • Problem-solving • Strategic decisions • Who are we???
  • 21. Thank you for your attention! Chad Weinstein Ethical Leaders in Action, LLC cweinstein@ethinact.com 651-646-1512 “We enable ethical leaders to achieve extraordinary results”