Learn about Skype for Business, a powerful and easy to use communication and collaboration tool available with Microsoft Office 365. Work smarter with integrated instant messaging, voice and video meetings, desktop sharing, and more.

1. Supercharge Nonprofit Collaboration with
Skype for Business
With Linda Widdop, Tech Impact
January 13, 2016

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4. DIRECTOR OF TECHNOLOGY SERVICES
Linda Widdop
I manage all aspects of client relations for Tech Impact including
educating nonprofits about technology solutions. I work with local,
regional and national partners to provide the nonprofit community with
increased knowledge of technology through speaking engagements.
I have been using Office 365 since it was first introduced and have
helped over 600 nonprofits get on board with it.
I’m an obsessed birdwatcher and head coach for a women’s ice hockey
team when I’m not helping nonprofits get on board with cloud
computing.
linda@techimpact.org

5. 5
About TechSoup

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Where Are
You?
We Are Here
6

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The Need Is Global – And So Are We
TechSoup’s mission is to build a dynamic bridge that enables civil society
organizations and social change agents around the world to gain effective access to
the resources they need to design and implement solutions for a more equitable
planet.
Countries Served TechSoup Partner Location NetSquared Local Group

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www.TechSoup.Global

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Our Impact
Together, we build a stronger, more resilient civil society.
$5.2B
in technology products
and grants employed
by NGOs for the
greater good
35
languages used to
provide education
and support
100+
corporate and
foundation partners
connected with the
causes and
communities they
care about
6.2M
annual visits to
our websites
600,000
newsletter
subscribers
empowered with
actionable
knowledge
79%
of NGOs have improved
organizational efficiency
with TechSoup Global's
resource offering*
*Source: survey conducted among TechSoup members in 2013

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Webinar Objectives
1. Introduce and demonstrate features included with Skype for Business
2. Identify and describe licensing options
3. Understand how to use Skype for Business features including:
• Instant Message Communication
• Video Chat
• Screen Sharing
• Presence management
• Recording a conversation
• Skype meeting

11. Using

12. ABOUT US
Providing high impact
services to nonprofits
since 2003
Tech Impact Philosophy & Team

13. Our Mission
communities and nonprofits to use technology
to better serve our world.
Empower

14. • Just like you, we are a 501c3 Nonprofit
• Capacity building organization
• Workforce development program for underserved youth
• Providing IT Services to Nonprofits since 2003
• Serving 100+ Nonprofit’s with Managed IT/Help Desk Services
• Over 600 Office365 Implementations / 40,000 licenses
• Cloud Backup/Recovery
• Hosted VoIP
• Data Management Services – selection, implementation, support
Solutions.Integration.Support.

15. Webinar Agenda
• Overview of features included with Skype for Business
• Demo of features
• Licensing Options
• Skype vs. Skype for Business
• Preparing for Success
• Using Skype for teleconferencing – Office 365 E5

16. Connect With Skype for Business
• Increase attendance at meetings
• Save time scheduling meetings
• Save travel time and expense
• Get input from coworkers
• Stay connected with remote workers
• Present branded appearance when communicating
• Be agile

17. • Presence Management – linked to your Outlook calendar, tells
coworkers if you are available
• Instant Messaging – connect with coworkers, Skype for
Business users, and Skype users for quick IM or video chats
• Online Meetings – use HD audio and video, share your
presentation or screen
• Broadcast Meetings to any device
Skype users must change their settings to interact with Skype for Business

18. Manage Contacts
• Search “My Contacts”
– Results from Outlook contacts
• Search “Skype Directory”
– Results from all Skype users
worldwide
• Right click for options

19. Presence Management
• - Online and available (Ebony)
• - Out of Office (Anna)
• - Available short term (Eric)
• - Not available (John/Linda)
• - Offline (Lauren/Sam)
• - Presence unknown (external)
• Presence is linked to Outlook calendar

20. Instant Messaging
• With one or many contacts
• Conversations are saved

21. Video Chat
• Video chat with any contact
– Internal or external
• Webcam is required 

22. Online
Meetings
• You must be logged
in to Skype for
Business
• Link is inserted

23. Joining a Meeting
• Audio options
– Skype for Business
(requires speaker and
mic on computer)
– Phone number
– No audio

24. Share Your Screen
• Organizer
and/or
participant
can share
screen

25. Mobile App
This Not This Contacts IM Video Chat

26. Demo

27. 4 Licenses Available at Nonprofit Pricing
All Include Skype for Business
27

28. Preparing for Success
• DNS (SRV & TXT) record changes
• Client download
• Desktop configuration
• User training
• User training
• More user training

29. Connecting to Voice Communication
29
•Right now, you can’t call standard telephones (PSTN
integration)
•PSTN integration is coming
• Make and receive calls from Skype for Business
• Add a dial-in conference line to Skype for Business meetings
• Have an auto-attendant for your organization
• Will Require an Add-on License for E1 or an E5 license
• You may eventually be able to connect physical phones to
Skype for Business using E5 licensing

30. How Partners Can Help
• Pre-Implementation Planning
• Picking the right path for you
• Creating communication plans with your staff
• Piloting
• Implementation
• Setup
• Data Migration
• Desktop Setup
• Training
• Admin & End-User Training
• Ongoing Support
• Over 600 projects comple
• Cloud Services Partner –
30

31. Questions?

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Learn and Share!
Chat in one thing that you
learned in today’s webinar or will
try to implement.
Will you share this information
with your colleagues and within
your network?

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Explore our webinar archives for more!

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(That’s $200 less than the regular discounted fee and
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Tip: Wait until January 26-27 to place this
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