. © TechSoup Global | All rights reserved1
Get the Tech Training
Your Nonprofit Has
Been Asking for (and
That You'll Actually
Want to Take)
March 17, 2020
. © TechSoup Global | All rights reserved2
Using GlobalMeet
Chat to ask questions
All lines are muted
If you lose your Internet connection, reconnect
using the link emailed to you.
You can find upcoming and past webinars on
the TechSoup website:
www.techsoup.org/community/events-webinars
You will receive an email with this presentation,
recording, and links
. © TechSoup Global | All rights reserved3
A Global Network
Bridging Tech Solutions
and Services for Good
Where are you on the map?
. © TechSoup Global | All rights reserved4
Adobe
Alpha Software
Arreva
Asana
Atlas Business Solutions
Autodesk
Azavea
AWS
Bitdefender
Blackbaud
Box
Bytes of Learning
CDI Computer Dealers
Cisco
CitySoft
CleverReach
ClickTime
Comodo
Connect2Give
Dell
Dharma Merchant Services
Digital Wish
Dolby
DonorPerfect
Efficient Elements
FileMaker
GlobalMeet
GrantStation
Headsets.com
Horizon DataSys
HR Solutions Partners
Idealware
InFocus
InterConnection
Intuit
JourneyEd
Litmos
Little Green Light
Mailshell
Microsoft
Mobile Beacon
Nielsen
NonProfitEasy
NortonLifeLock
O&O Software
Priority
Quickbooks Made Easy
Reading Eggs
Skillsoft
Smart Business Savings
Society for Nonprofit Organizations
Sparrow Mobile
Tableau
TechBridge
Tech Impact
Tint
Ultralingua
VMware
Veritas
Western Digital
Zoner
. © TechSoup Global | All rights reserved5
Explore our Nonprofit
Tech Marketplace
For more information, please visit
www.techsoup.org/get-product-donations
"We are an all-volunteer organization with
limited professional skills. Adobe's donated
technology is helping us present our story to
the public and to lenders in the format of a
much larger organization. With Adobe, we
are able to knock off a few of the "rough
edges" so that our story is front and center
instead of our technological limitations.
Thank you, Adobe!”
- Richard de Koster
Constitution Island Association, Inc
. © TechSoup Global | All rights reserved6
Presenters
Mona Raina
Senior Director, New Services Development at
TechSoup
Apurva Chandra
Senior Program Manager, Microsoft
Philanthropies
Sima Thakkar
Senior Manager, Content
TechSoup
Assisting with chat:
Steven Davidson, TechSoup
Steven Davidson
Marketing
Associate
TechSoup
Mona Raina
Senior Director, New
Services Development
at TechSoup
Sima Thakkar
Senior Manager, Content
TechSoup
Apurva Chandra
Senior Program
Manager, Microsoft
Philanthropies
. © TechSoup Global | All rights reserved7
Agenda
Microsoft Tech for Social Impact
Apurva Chandra
Introduction to the Digital Skills Center
Mona Raina
Q&A
. © TechSoup Global | All rights reserved8
Microsoft Tech for Social Impact
Philanthropic partnerships, commercial, partner and
technology resources in a single, dedicated team to
support the end-to-end needs of nonprofits
Relevant, affordable and innovative cloud solutions
to help nonprofits of all sizes tackle the world’s biggest
challenges
Social investment model with incremental revenue
going to social good causes like affordable housing, skills
and employability programs, and technology donations
Digital capacity building programs to help nonprofits
and their employees drive greater impact with the
technology they have
. © TechSoup Global | All rights reserved9
Bite-size trainings on Microsoft products curated for nonprofit staff and volunteers
by TechSoup
Microsoft & TechSoup Collaboration
Collaboration that combines Microsoft content with
TechSoup’s deep expertise with nonprofits
Microsoft and TechSoup are investing in the civil society
infrastructure necessary to ensure that NGOs in all
countries have access to Microsoft's cloud solutions as
well as the services, support and education that
will enable them to realize the social impact of digital
transformation.
Provides opportunities for nonprofit staff to learn how to
accomplish their organizational tasks within the toolsets
that they have access to
. © TechSoup Global | All rights reserved10
TechSoup Courses provides the platform, reach, and
methodology to deliver this training
Our ambition is to reach 1M nonprofit employees and
volunteers with training
>60% of nonprofit orgs say they need improved IT
training
We believe that improved use of Microsoft products by
nonprofits will lead to improved mission outcomes
Microsoft Digital Skills Center for Nonprofits
Power BI for Nonprofits
Teams for Nonprofits
Excel for Nonprofits
Word for Nonprofits
PowerPoint for Nonprofits
Featured learning paths
. © TechSoup Global | All rights reserved11
Poll 1
• Have you ever taken an online course before?
• Yes
• No
• Have you ever taken a Digital Skills Center course?
• Yes
• No
. © TechSoup Global | All rights reserved12
The TechSoup Courses Program now has 21,268 learners from 93 countries and
our courses have been taken 42,566 times!
TechSoup Courses –
North America
TechSoup Courses –
Europe
TechSoup Courses –
Australia
TechSoup Courses –
Africa
TechSoup Courses –
LATAM
(Planned FY20Q4)
. © TechSoup Global | All rights reserved13
Microsoft Digital Skills Center
• Online Learning for Nonprofit Staff
• Contextualized Learning with Real
Cases
• Combining Product Knowledge &
Basic Skills
Tech Lessons that Nonprofits can use
in Real Life.
. © TechSoup Global | All rights reserved14
Poll 2
• Does your organization have any staff training programs?
• Yes
• No
• Would you like your organization to get access to staff training programs?
• Yes
• No
. © TechSoup Global | All rights reserved15
• 30+ Courses currently available
• 19 Free Introductory Courses
• Tracks provide complete training on a topic:
• 100 – Level: Basic
• 200 – Level: Advanced
• Ask the Expert: Live Q&A with Experts
• Certificate of Completion from Microsoft &
TechSoup for each course
Skills Development for Nonprofit Staff
. © TechSoup Global | All rights reserved16
Learning Tracks
. © TechSoup Global | All rights reserved17
Training Contextualized to Nonprofit staff challenges
. © TechSoup Global | All rights reserved18
Structured ‘Micro-learnings’ for more efficient learning
• All Courses are structured into Learning Objectives so learners can quickly ascertain which
of the courses are useful to them
• Course modules are structured to match Learning Objectives so the learners can quickly
find what they need
. © TechSoup Global | All rights reserved19
Embedded Activities to Increase Learner Engagement
. © TechSoup Global | All rights reserved20
Live Course Demo
. © TechSoup Global | All rights reserved21
Poll 3
• What are the topics that you want to see more trainings on? (Choose all that apply)
• Basics of Project Management
• Introduction to Program Management
• Developing an efficient remote team
• Cloud-based Document Management
• Data Analysis
• Introduction to Power Apps (Easy App Development)
• Introduction to Microsoft Dynamics (CRM)
• Introduction to Microsoft Azure (Cloud Services)
• Best Security practices for working on the cloud
• Managing effective meetings on the cloud
. © TechSoup Global | All rights reserved22
Learners are finding value in the course content, allowing them to be
more confident in utilizing the technology solutions in their work.
“I would like to first thank you for this
free course, it's very educational, the
presentation of the course is superb. I
have gained so much information with
this course and I am now feeling
confident with my computer skills”
-Excel learner
“Very impactful for the short amount of time it took
to complete!” – Word Learner
“This course allows you to put what you learn into
practice, which is so important. Even when you are
experienced in Microsoft it is always good to try
new things or revisit things from time to time so you
can refresh and engage your mind.” – Teams Learner
. © TechSoup Global | All rights reserved23
What are we working on next?
Translations
We are currently translating our courses into Spanish.
In future – Arabic, French, German
Basic Skills
Planning our next set of courses on Basic Skills like
Program Management, Project Management, Accounting …
Global Expansion
The Digital Skills Center courses are being made available
around the world through our Regional Centers in Asia,
Africa, Europe, Latin America and Australia
. © TechSoup Global | All rights reserved24
What would YOU like us to work on?
• We want to address your specific challenges.
• If you have other areas that you would like us to work on or if you have any feedback at all,
please write us at learn@techsoup.org
. © TechSoup Global | All rights reserved25
How can your staff access these Courses?
• Registration is FREE and takes 2 minutes!
• https://techsoup.course.tc/register
• Each staff member should register and set up their own
username and password
• Microsoft Digital Skills Center has its own catalog
• Simply browse the catalog and add the courses you want
• Your selected courses will automatically appear in your
‘Dashboard”
• You can use “DigitalSkills20” at Checkout to get
20% Discount on all Paid courses
Valid until June 30, 2020
If you would like to
purchase courses for your
staff, please reach out to us
at learn@techsoup.org
and we can help you with
your purchases and adding
staff to the courses.
. © TechSoup Global | All rights reserved26
Q&A
This is your chance! Use the chat box to ask us
any questions you have about this
presentation.
. © TechSoup Global | All rights reserved27
Share and Learn
Chat in one thing that you learned in today’s
webinar.
Please complete our post-event survey. Your
feedback really helps.
Follow TechSoup on social media
(FB, Instagram, Twitter)
Visit the TechSoup Blog at blog.techsoup.org
. © TechSoup Global | All rights reserved28
Join us for our
upcoming webinars.
4/15
QuickBooks Desktop for Existing Users
4/16
QuickBooks Online for Existing Users
Archived Webinars:
www.techsoup.org/community-events
. © TechSoup Global | All rights reserved29
FY20WEB10 - 10% off Any TechSoup Course of Your Choice
Learn more at https://techsoup.course.tc/catalog
TechSoup Courses
Access on-demand content built specifically for nonprofit and
library staff.
Topics Include:
• Social Media Marketing for Nonprofits
• Google Analytics
• Managing the Google Ad Grant
• Facebook Advertising for Nonprofits
• Technology Planning
• Fundraising for Nonprofits
And more
https://techsoup.course.tc/catalog/
TechSoup Services
From basic help-desk-style case support, to more complex
managed IT and cloud implementation solutions. TechSoup can
help.
Services Include:
• Help Desk
• Managed IT
• Cloud Implementation
• Office 365 Support
• Marketing and Website Management
https://techsoup.org/services/
. © TechSoup Global | All rights reserved30
Thank you to our
webinar sponsor!
Please complete the post-event survey that will
pop up once you close this window.

Get the Tech Training Your Nonprofit Has Been Asking for (and That You'll Actually Want to Take)

  • 1.
    . © TechSoupGlobal | All rights reserved1 Get the Tech Training Your Nonprofit Has Been Asking for (and That You'll Actually Want to Take) March 17, 2020
  • 2.
    . © TechSoupGlobal | All rights reserved2 Using GlobalMeet Chat to ask questions All lines are muted If you lose your Internet connection, reconnect using the link emailed to you. You can find upcoming and past webinars on the TechSoup website: www.techsoup.org/community/events-webinars You will receive an email with this presentation, recording, and links
  • 3.
    . © TechSoupGlobal | All rights reserved3 A Global Network Bridging Tech Solutions and Services for Good Where are you on the map?
  • 4.
    . © TechSoupGlobal | All rights reserved4 Adobe Alpha Software Arreva Asana Atlas Business Solutions Autodesk Azavea AWS Bitdefender Blackbaud Box Bytes of Learning CDI Computer Dealers Cisco CitySoft CleverReach ClickTime Comodo Connect2Give Dell Dharma Merchant Services Digital Wish Dolby DonorPerfect Efficient Elements FileMaker GlobalMeet GrantStation Headsets.com Horizon DataSys HR Solutions Partners Idealware InFocus InterConnection Intuit JourneyEd Litmos Little Green Light Mailshell Microsoft Mobile Beacon Nielsen NonProfitEasy NortonLifeLock O&O Software Priority Quickbooks Made Easy Reading Eggs Skillsoft Smart Business Savings Society for Nonprofit Organizations Sparrow Mobile Tableau TechBridge Tech Impact Tint Ultralingua VMware Veritas Western Digital Zoner
  • 5.
    . © TechSoupGlobal | All rights reserved5 Explore our Nonprofit Tech Marketplace For more information, please visit www.techsoup.org/get-product-donations "We are an all-volunteer organization with limited professional skills. Adobe's donated technology is helping us present our story to the public and to lenders in the format of a much larger organization. With Adobe, we are able to knock off a few of the "rough edges" so that our story is front and center instead of our technological limitations. Thank you, Adobe!” - Richard de Koster Constitution Island Association, Inc
  • 6.
    . © TechSoupGlobal | All rights reserved6 Presenters Mona Raina Senior Director, New Services Development at TechSoup Apurva Chandra Senior Program Manager, Microsoft Philanthropies Sima Thakkar Senior Manager, Content TechSoup Assisting with chat: Steven Davidson, TechSoup Steven Davidson Marketing Associate TechSoup Mona Raina Senior Director, New Services Development at TechSoup Sima Thakkar Senior Manager, Content TechSoup Apurva Chandra Senior Program Manager, Microsoft Philanthropies
  • 7.
    . © TechSoupGlobal | All rights reserved7 Agenda Microsoft Tech for Social Impact Apurva Chandra Introduction to the Digital Skills Center Mona Raina Q&A
  • 8.
    . © TechSoupGlobal | All rights reserved8 Microsoft Tech for Social Impact Philanthropic partnerships, commercial, partner and technology resources in a single, dedicated team to support the end-to-end needs of nonprofits Relevant, affordable and innovative cloud solutions to help nonprofits of all sizes tackle the world’s biggest challenges Social investment model with incremental revenue going to social good causes like affordable housing, skills and employability programs, and technology donations Digital capacity building programs to help nonprofits and their employees drive greater impact with the technology they have
  • 9.
    . © TechSoupGlobal | All rights reserved9 Bite-size trainings on Microsoft products curated for nonprofit staff and volunteers by TechSoup Microsoft & TechSoup Collaboration Collaboration that combines Microsoft content with TechSoup’s deep expertise with nonprofits Microsoft and TechSoup are investing in the civil society infrastructure necessary to ensure that NGOs in all countries have access to Microsoft's cloud solutions as well as the services, support and education that will enable them to realize the social impact of digital transformation. Provides opportunities for nonprofit staff to learn how to accomplish their organizational tasks within the toolsets that they have access to
  • 10.
    . © TechSoupGlobal | All rights reserved10 TechSoup Courses provides the platform, reach, and methodology to deliver this training Our ambition is to reach 1M nonprofit employees and volunteers with training >60% of nonprofit orgs say they need improved IT training We believe that improved use of Microsoft products by nonprofits will lead to improved mission outcomes Microsoft Digital Skills Center for Nonprofits Power BI for Nonprofits Teams for Nonprofits Excel for Nonprofits Word for Nonprofits PowerPoint for Nonprofits Featured learning paths
  • 11.
    . © TechSoupGlobal | All rights reserved11 Poll 1 • Have you ever taken an online course before? • Yes • No • Have you ever taken a Digital Skills Center course? • Yes • No
  • 12.
    . © TechSoupGlobal | All rights reserved12 The TechSoup Courses Program now has 21,268 learners from 93 countries and our courses have been taken 42,566 times! TechSoup Courses – North America TechSoup Courses – Europe TechSoup Courses – Australia TechSoup Courses – Africa TechSoup Courses – LATAM (Planned FY20Q4)
  • 13.
    . © TechSoupGlobal | All rights reserved13 Microsoft Digital Skills Center • Online Learning for Nonprofit Staff • Contextualized Learning with Real Cases • Combining Product Knowledge & Basic Skills Tech Lessons that Nonprofits can use in Real Life.
  • 14.
    . © TechSoupGlobal | All rights reserved14 Poll 2 • Does your organization have any staff training programs? • Yes • No • Would you like your organization to get access to staff training programs? • Yes • No
  • 15.
    . © TechSoupGlobal | All rights reserved15 • 30+ Courses currently available • 19 Free Introductory Courses • Tracks provide complete training on a topic: • 100 – Level: Basic • 200 – Level: Advanced • Ask the Expert: Live Q&A with Experts • Certificate of Completion from Microsoft & TechSoup for each course Skills Development for Nonprofit Staff
  • 16.
    . © TechSoupGlobal | All rights reserved16 Learning Tracks
  • 17.
    . © TechSoupGlobal | All rights reserved17 Training Contextualized to Nonprofit staff challenges
  • 18.
    . © TechSoupGlobal | All rights reserved18 Structured ‘Micro-learnings’ for more efficient learning • All Courses are structured into Learning Objectives so learners can quickly ascertain which of the courses are useful to them • Course modules are structured to match Learning Objectives so the learners can quickly find what they need
  • 19.
    . © TechSoupGlobal | All rights reserved19 Embedded Activities to Increase Learner Engagement
  • 20.
    . © TechSoupGlobal | All rights reserved20 Live Course Demo
  • 21.
    . © TechSoupGlobal | All rights reserved21 Poll 3 • What are the topics that you want to see more trainings on? (Choose all that apply) • Basics of Project Management • Introduction to Program Management • Developing an efficient remote team • Cloud-based Document Management • Data Analysis • Introduction to Power Apps (Easy App Development) • Introduction to Microsoft Dynamics (CRM) • Introduction to Microsoft Azure (Cloud Services) • Best Security practices for working on the cloud • Managing effective meetings on the cloud
  • 22.
    . © TechSoupGlobal | All rights reserved22 Learners are finding value in the course content, allowing them to be more confident in utilizing the technology solutions in their work. “I would like to first thank you for this free course, it's very educational, the presentation of the course is superb. I have gained so much information with this course and I am now feeling confident with my computer skills” -Excel learner “Very impactful for the short amount of time it took to complete!” – Word Learner “This course allows you to put what you learn into practice, which is so important. Even when you are experienced in Microsoft it is always good to try new things or revisit things from time to time so you can refresh and engage your mind.” – Teams Learner
  • 23.
    . © TechSoupGlobal | All rights reserved23 What are we working on next? Translations We are currently translating our courses into Spanish. In future – Arabic, French, German Basic Skills Planning our next set of courses on Basic Skills like Program Management, Project Management, Accounting … Global Expansion The Digital Skills Center courses are being made available around the world through our Regional Centers in Asia, Africa, Europe, Latin America and Australia
  • 24.
    . © TechSoupGlobal | All rights reserved24 What would YOU like us to work on? • We want to address your specific challenges. • If you have other areas that you would like us to work on or if you have any feedback at all, please write us at learn@techsoup.org
  • 25.
    . © TechSoupGlobal | All rights reserved25 How can your staff access these Courses? • Registration is FREE and takes 2 minutes! • https://techsoup.course.tc/register • Each staff member should register and set up their own username and password • Microsoft Digital Skills Center has its own catalog • Simply browse the catalog and add the courses you want • Your selected courses will automatically appear in your ‘Dashboard” • You can use “DigitalSkills20” at Checkout to get 20% Discount on all Paid courses Valid until June 30, 2020 If you would like to purchase courses for your staff, please reach out to us at learn@techsoup.org and we can help you with your purchases and adding staff to the courses.
  • 26.
    . © TechSoupGlobal | All rights reserved26 Q&A This is your chance! Use the chat box to ask us any questions you have about this presentation.
  • 27.
    . © TechSoupGlobal | All rights reserved27 Share and Learn Chat in one thing that you learned in today’s webinar. Please complete our post-event survey. Your feedback really helps. Follow TechSoup on social media (FB, Instagram, Twitter) Visit the TechSoup Blog at blog.techsoup.org
  • 28.
    . © TechSoupGlobal | All rights reserved28 Join us for our upcoming webinars. 4/15 QuickBooks Desktop for Existing Users 4/16 QuickBooks Online for Existing Users Archived Webinars: www.techsoup.org/community-events
  • 29.
    . © TechSoupGlobal | All rights reserved29 FY20WEB10 - 10% off Any TechSoup Course of Your Choice Learn more at https://techsoup.course.tc/catalog TechSoup Courses Access on-demand content built specifically for nonprofit and library staff. Topics Include: • Social Media Marketing for Nonprofits • Google Analytics • Managing the Google Ad Grant • Facebook Advertising for Nonprofits • Technology Planning • Fundraising for Nonprofits And more https://techsoup.course.tc/catalog/ TechSoup Services From basic help-desk-style case support, to more complex managed IT and cloud implementation solutions. TechSoup can help. Services Include: • Help Desk • Managed IT • Cloud Implementation • Office 365 Support • Marketing and Website Management https://techsoup.org/services/
  • 30.
    . © TechSoupGlobal | All rights reserved30 Thank you to our webinar sponsor! Please complete the post-event survey that will pop up once you close this window.