This document provides a profile summary and work history for an individual with experience in dispatching, office management, and customer service roles. The summary highlights skills in reliability, quality, problem solving and teamwork. Work experience includes 14 years as a Fleet Manager and roles as an Agent and Dispatcher/Receptionist with responsibilities like acquiring freight, ensuring regulatory compliance, arranging repairs, updating records, recruiting drivers, and more. Additional experience includes proficiency with MS Office, accounting tasks, and inventory management. Volunteer activities and references are also included.

1. Profile Summary
 A competent employee with a comprehensive knowledge of dispatching and office protocol,
focusing on reliability, quality and customer relations.
 A consistent track record of successfully completing projects and handling day to day aspects
of office management.
 Excellent problem solving skills and ability to work effectively in team settings.
 Technical proficiencies include MS Office 2013, type 60 WPM, accounts payable,
and accounts receivable.
 Ability to prioritize tasks and execute them successfully
 Ability to communicate clearly and adapt to new or changing situations
Work Experience
Fleet Manager 1998-2012
CRST Malone Inc., Irondale, AL
 Aquiring freight that met each drivers individual needs and preferences.
 Ensuring that drivers complied with DOT and company regulations.
 Arrange for necessary repairs.
 Operated phone switch board.
 Arranged pick-up and delivery appointments and oversaw that they were met.
 Dealt with any issues that arose with customers.
 Updated computer records for each driver on a daily basis.
Agent 2012-2013
Greatwide ATF, Attalla, AL
 Recruit new drivers for start-up company.
 Communicate with customers in the task of billing and receiving.
 Required to have accessible filing concerning billing.
 Aquired freight for company drivers and negotiated a creditable rate.
 Updated computer records for each driver on a daily basis.
Dispatcher/Receptionist 2013-2015
ABS office systems, Attalla, AL
 Single-handedly organized a more efficient system for inventory.
 Ordered,received, and maintained inventory.
 Handling customer service, ie billing and receiving, taking service calls,
and answering phones.
 Dispatching Technicians.
 Created spread sheets using Excel.
 UPS Program,i.e. sending out supplies to customers,and dispersing
mail within the office.
 Handling some company finances such as, accounts receivable and
payable and paying sales tax.
WANDAADCOCK
200ValleyDr.ReeceCity–256-393-3020
Wanda35954@yahoo.com.com

2. Activites
 Teach an adult Sunday school class at Reed Memorial Church.
 Teach elementary school children at vacation Bible school at
Reed Memorial Church.
 Volunteered for multiple fundraisers for the Sarcoidosis Research Fund.
 Volunteered to sit with multiple terminally ill elderly, taking care of their
physical and emotional needs.
References
 Bro. Jimmy Bailey:256-538-8659
 Steve and Alice Minyard: 256-442-0463
 Dennis Davis: 256-490-3701
 Jimmy Fore: 256-538-7443