Jeremiah Jones is seeking a position in human resources and provides a resume highlighting his background in staff recruitment, training, and development. He has over 10 years of experience in management, sales, and customer service roles in the automotive, restaurant, and insurance industries. The resume lists his education in business management and human resources as well as references that can be contacted.
Discovering a new area in the realm of HR with a drive to help a company grow and succeed. With the transformation in a new area of the country, I will strengthen the HR department with a new view.
Building strong relationships with our ever-expanding client base. They work on the front line to ensure that every estimate and order is handled professionally and meets the quality expectations of our clients.
- Establish and build client relationships
- Efficient order-taking and job analysis
- Quality Assurance -- final quality check
- Coordination of files for accuracy in reordering
Under the direction of the Customer Service Manager, the Customer Service Representative serves as the primary contact for external and internal customers, is responsible for making judgements and discretionary decisions that affect the operations of the organization and effectively communicates those judgements and decisions to the customer. The Customer Service Representative is also responsible for appropriately communicating customer requirements to the manufacturing team, in accordance with company policies and procedures.
The supervisor is often responsible to represent the employee's requests and to management, along with also representing the employee's case for deserving a reward. For example, if an employee deserves a promotion, the supervisor often must justify the case for promotion to the supervisor's supervisor, as well. If the employee has a rather unique personal situation that warrants special consideration by the rest of management, the supervisor must explain this situation and how it can be handled. It's not unusual for employees to sometimes see the supervisor as part of "management" while at other times seeing the supervisor as a personal friend. Develop a strategy the team will use to reach its goal
Joseph D'silva -Experience Talent Aquisition. 2016
Jeremiah Jones Resume 2013
1. Jeremiah Jones
291 Red Clay Road apt 103 ◆ Laurel Md, 20724 ◆ (443) 221-0598 ◆ jeremiah.jones1980@gmail.com
Objective: A position in Personnel or Human Resources which will require me to
apply my business experience and education to assist the company in the
accomplishment of its goals. Face to face sales
SUMMARY OF PROFESSIONAL QUALIFICATIONS
• Background in staff recruitment and retention
• Staff training and development
• Superb written and oral communication skills
• Management Coaching
• Contract negotiation and compliance
• Money handling and payroll Experience
Employment History
Easterns Automotive Group 2014-current: Sales
Sub-prime auto lender, direct contact with potential clients in the auto industry.
Reading and understanding credit reports, and explaining to customers their beacon
scores to help them understand their credit history. Showing and test driving chosen
vehicles, assisting in the financing process by collecting down payment, and
completing required initial paperwork. Inputting customer information into the
database.
Olive Garden 2012-2014: Server
Take food and beverage orders from guests, enter orders in our point-of-sale system
before taking item to the table. Monitor and observe guests dining experience. Ensured
guests are satisfied with the food and service. Responded promptly and courteously to
any requests. Answer questions about our food, beverages and other restaurant
functions and services. Prepared final bill, presented check to guest, accepted
payment, and processed through the POS system.
Medassurant 2010-2012: Review Coordinator
Assisted staff with leave requests including FMLA manage employee terminations, exit
interviews and all associated paperwork. Developed organizational talent at all levels
by actively participating in the performance review process, talent reviews and
promotions. Assisted with employee and management training, including focus groups
and rollout of annual benefits. Partnered with all segments of the business to improve
employee retention through training, improved employee relations methods and
positive recognition programs. Collected and input weekly payroll of staff.
2. Bob Evans Inc 2008-2010: Assistant Manager
Maintained a favorable working relationship with all company employees to foster and
promote a cooperative and harmonious working climate which will be conducive to
maximum employee morale, productivity and efficiency/effectiveness. Ensure a safe
working and guest environment to reduce the risk of injury and accidents. Completed
accident reports promptly in the event that a guest or employee was injured. Accurately
input payroll and made bank deposits daily.
Education
Rasmussen College- Bachelors of Science Degree Business Management emphasis
Human Resource management; Graduated 2008; GPA: 3.2
Webster College- Associates of Science degree Business Management emphasis
Accounting; GPA: 3.5
References
Michelle Straughn- Friend
443-956-8503
Jason Barrows Co-Worker
202-704-8213
Elie Challouk- General Manager
410-796-2750