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Meghan Lynn Neuman
W2847 State Road 33 Cambria, Wisconsin 53923
(920)382-1485
MeghanNeuman@gmail.com
Objective With the hopes of advancing my career and utilizing my degree in Organizational Management,
I am looking to transfer to a new position that offers me the opportunity for growth and
advancement. My goal is to oversee daily operations and offer support and leadership to other
employees, while helping to ensure a safe and successful workplace that provides excellent
customer service and productivity.
Summary  Being born and raised on a dairy farm I have acquired a strong work ethic. You will find me
to be a dedicated and diligent worker who is independent and self-motivated.
 I find fast paced environments stimulating and I am very capable of multi-tasking, while
maintaining a pleasant and calm demeanor.
 I have an exceptional amount of customer service, sales, claims, administrative, and
managerial experience acquired through my previous employment.
 I pride myself on being able to communicate with people on different levels and remain
professional at all times. I realize that how people perceive me and my actions reflect directly
on the business itself.
Education State Certification for Nursing Assistant
Moraine Park Technical College - Beaver Dam, Wisconsin
Grade Point Average of 4.0
2000
High School Diploma
Randolph High School - Randolph, Wisconsin
State FFA Degree
2002
State Certification for Operator’s License to Serve Alcohol
Moraine Park Technical College - West Bend, Wisconsin
Licensed in the City of Columbus, Wisconsin
Previously licensed in the towns of Westford, Randolph, and Beaver Dam,
Wisconsin.
2002
Associate’s Degree in Organizational Management
Ashford University - Clinton, Iowa
Phi Theta Kappa Honor Society Member
Dean’s List 2011-2013
Graduated with Summa Cum Laude Honors
Grade Point Average of 3.91
2013
Career History Location Manager and Grain Merchandiser
Landmark Services Cooperative – Fall River, Wisconsin
 Promoted internally to handle the project management of the new 110 car shuttle
loading grain elevator that Landmark Services Cooperative was building in Fall
River, WI and to manage the facility and its employees after the project was
completed.
 Oversee the daily activities of the facility. Observe activities, anticipate problems
and ensure the smooth operation. Schedule staff and assign duties to serve the
customer. Solve problems.
 Develop and implement strategies to meet the financial and sales goals set for
Landmark’s grain division. This includes marketing/sales plans, cost containment
efforts or product changes. Review grain sales activities to measure productivity,
maintain margins, reduce costs and improve the bottom line.
 Determine staffing requirements, and interview, hire, train, evaluate and coach
staff. Recommend promotions, retention and terminations.
 Create and maintain relationships with grain brokers, ethanol plants, feed mills and
other grain markets. Follow the market and communicate sell opportunities to
producers. Maintain grain bank balances. Maintain relationships with railroads
that serve the locations.
 Responsible for location safety. Ensure that all employees have safety training,
equipment is in good working order and the facilities are free of hazards. Follow
all OSHA and DOT rules and regulations.
Grain and Agronomy Customer Service Representative
Landmark Services Cooperative – Markesan, Wisconsin
 Meet with producers and new prospects on the farm, over the phone, or in the
office to quote grain prices and go over the contracting options that will best fit
their needs.
 Entry of grain tickets and the maintenance of customer records.
 Keep employees updated on safety procedures and policies to help ensure a
safe and effective work environment.
 Maintain records, track, locate, and release all rail cars that are delivered to the
location by the Wisconsin and Southern Railroad.
 Look up, track, and research semi loads in Load Trek for the North Hub
Agronomy locations to help answer questions about expected delivery times,
delivery locations, and billing questions or concerns.
 Maintain office operations through order entry and updates, the entering of
purchase receipts, maintaining of customer and location files, reconciling
inventory, answering phones, picking up and sorting mail, scanning documents
into CRM, and producing correspondence, reports, and spreadsheets. Main
contact for incoming and outgoing grain and agronomy products.
 Handling of accounts receivable, research and answer customer billing
concerns and questions, as well as review and approve all accounts payable.
 Maintain a clean and safe work atmosphere with scheduled housekeeping.
 Assist in the interview and orientation process of new employees hired at the
Markesan location.
2013-
Current
2011-
2013
Administrative Assistant/Provider Services & Claims Specialist
Care Wisconsin Incorporated - Madison, Wisconsin
 Provide telephone support by effectively answering questions, taking detailed
messages, and transferring calls.
 Process Admission Agreements, data entry, run reports, enter authorizations,
and other administrative support.
 Responsible for Petty Cash accounts for Family Care and Partnership
operations.
 Code Authorizations with the correct CPT and HCPCS codes, monitor SDS
claims, process refund checks, log appeals, and the voiding and reissuing of
provider checks.
 Train other employees and administrative assistants on the proper procedures to
follow, as well as design and implement new procedures for the organization.
 Member of the Wellness Committee and the Service Provision Sub-Committee
2009-
2011
Assistant Manager
Purvis Incorporated - Columbus, Wisconsin
 Maintaining continuous stock inventory to meet on-going needs, make
purchasing decisions to ensure maximum profit, while minimizing financial
costs.
 Performed account reconciliations, handled payroll, and one of the only
employees to have access to secured items and cash funds.
 Organized and scheduled events.
 Oversaw and trained employees on daily operations.
2006-
2010
Head Bartender and Cook
“My Place” Bar and Grill - Randolph, Wisconsin
 Assisted with managing sales, financial records, inventory, purchasing, and
other tasks during the owner’s absence.
 Planned and scheduled events, as well as organized leagues: such as softball,
darts, and pool.
 Prepared and served food and beverages for the cliental.
2004-
2006
Parts Manager and Basic Mechanic
Bill’s Garage Incorporated - Pardeeville, Wisconsin
 Maintained stock inventory, researched and ordered parts for customers, and
provided telephone support.
 Handled accounting and bookkeeping functions, drew up legal documents for
the finalization of a sale, scheduled and oversaw employees.
 Preformed basic maintenance on farm equipment, all-terrain vehicles, and
snowmobiles. Maintenance consisted of things such as changing oil, changing
brakes, assembling new equipment, and assisting our maintenance department
in all other repairs.
 Pressure washed and polished up all used farm equipment, all-terrain vehicles,
and snowmobiles for resale. Worked with our sales department in assisting with
the sales and purchases of new and used equipment.
2002-
2004
Computer Skills  Strong knowledge in computers and their programs, such as Word, Excel, InfoPath, Access,
Outlook, PowerPoint, Visio, Visual Prime, QikLink, Agvance, Lotus Notes, Load Trek, and
all Windows operating systems.
 Maintain a basic knowledge in the physical maintenance and troubleshooting of computers.
Memberships &
Affiliations
 Vice President and Secretary of the Quad City Women’s Softball League
 Member of the Phi Theta Kappa Honor Society
Extracurricular
Activities
 Coach and play women’s softball since May of 2005 in a local league, as well as in many
fundraisers and benefits.
 Participate in local volleyball leagues since June of 2009.
 Volunteer for different local events like fund raisers, charities, and educating others about
agriculture.
References  Available upon request.

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Meghan Neuman's Resume for Operations Manager

  • 1. Meghan Lynn Neuman W2847 State Road 33 Cambria, Wisconsin 53923 (920)382-1485 MeghanNeuman@gmail.com Objective With the hopes of advancing my career and utilizing my degree in Organizational Management, I am looking to transfer to a new position that offers me the opportunity for growth and advancement. My goal is to oversee daily operations and offer support and leadership to other employees, while helping to ensure a safe and successful workplace that provides excellent customer service and productivity. Summary  Being born and raised on a dairy farm I have acquired a strong work ethic. You will find me to be a dedicated and diligent worker who is independent and self-motivated.  I find fast paced environments stimulating and I am very capable of multi-tasking, while maintaining a pleasant and calm demeanor.  I have an exceptional amount of customer service, sales, claims, administrative, and managerial experience acquired through my previous employment.  I pride myself on being able to communicate with people on different levels and remain professional at all times. I realize that how people perceive me and my actions reflect directly on the business itself. Education State Certification for Nursing Assistant Moraine Park Technical College - Beaver Dam, Wisconsin Grade Point Average of 4.0 2000 High School Diploma Randolph High School - Randolph, Wisconsin State FFA Degree 2002 State Certification for Operator’s License to Serve Alcohol Moraine Park Technical College - West Bend, Wisconsin Licensed in the City of Columbus, Wisconsin Previously licensed in the towns of Westford, Randolph, and Beaver Dam, Wisconsin. 2002 Associate’s Degree in Organizational Management Ashford University - Clinton, Iowa Phi Theta Kappa Honor Society Member Dean’s List 2011-2013 Graduated with Summa Cum Laude Honors Grade Point Average of 3.91 2013
  • 2. Career History Location Manager and Grain Merchandiser Landmark Services Cooperative – Fall River, Wisconsin  Promoted internally to handle the project management of the new 110 car shuttle loading grain elevator that Landmark Services Cooperative was building in Fall River, WI and to manage the facility and its employees after the project was completed.  Oversee the daily activities of the facility. Observe activities, anticipate problems and ensure the smooth operation. Schedule staff and assign duties to serve the customer. Solve problems.  Develop and implement strategies to meet the financial and sales goals set for Landmark’s grain division. This includes marketing/sales plans, cost containment efforts or product changes. Review grain sales activities to measure productivity, maintain margins, reduce costs and improve the bottom line.  Determine staffing requirements, and interview, hire, train, evaluate and coach staff. Recommend promotions, retention and terminations.  Create and maintain relationships with grain brokers, ethanol plants, feed mills and other grain markets. Follow the market and communicate sell opportunities to producers. Maintain grain bank balances. Maintain relationships with railroads that serve the locations.  Responsible for location safety. Ensure that all employees have safety training, equipment is in good working order and the facilities are free of hazards. Follow all OSHA and DOT rules and regulations. Grain and Agronomy Customer Service Representative Landmark Services Cooperative – Markesan, Wisconsin  Meet with producers and new prospects on the farm, over the phone, or in the office to quote grain prices and go over the contracting options that will best fit their needs.  Entry of grain tickets and the maintenance of customer records.  Keep employees updated on safety procedures and policies to help ensure a safe and effective work environment.  Maintain records, track, locate, and release all rail cars that are delivered to the location by the Wisconsin and Southern Railroad.  Look up, track, and research semi loads in Load Trek for the North Hub Agronomy locations to help answer questions about expected delivery times, delivery locations, and billing questions or concerns.  Maintain office operations through order entry and updates, the entering of purchase receipts, maintaining of customer and location files, reconciling inventory, answering phones, picking up and sorting mail, scanning documents into CRM, and producing correspondence, reports, and spreadsheets. Main contact for incoming and outgoing grain and agronomy products.  Handling of accounts receivable, research and answer customer billing concerns and questions, as well as review and approve all accounts payable.  Maintain a clean and safe work atmosphere with scheduled housekeeping.  Assist in the interview and orientation process of new employees hired at the Markesan location. 2013- Current 2011- 2013
  • 3. Administrative Assistant/Provider Services & Claims Specialist Care Wisconsin Incorporated - Madison, Wisconsin  Provide telephone support by effectively answering questions, taking detailed messages, and transferring calls.  Process Admission Agreements, data entry, run reports, enter authorizations, and other administrative support.  Responsible for Petty Cash accounts for Family Care and Partnership operations.  Code Authorizations with the correct CPT and HCPCS codes, monitor SDS claims, process refund checks, log appeals, and the voiding and reissuing of provider checks.  Train other employees and administrative assistants on the proper procedures to follow, as well as design and implement new procedures for the organization.  Member of the Wellness Committee and the Service Provision Sub-Committee 2009- 2011 Assistant Manager Purvis Incorporated - Columbus, Wisconsin  Maintaining continuous stock inventory to meet on-going needs, make purchasing decisions to ensure maximum profit, while minimizing financial costs.  Performed account reconciliations, handled payroll, and one of the only employees to have access to secured items and cash funds.  Organized and scheduled events.  Oversaw and trained employees on daily operations. 2006- 2010 Head Bartender and Cook “My Place” Bar and Grill - Randolph, Wisconsin  Assisted with managing sales, financial records, inventory, purchasing, and other tasks during the owner’s absence.  Planned and scheduled events, as well as organized leagues: such as softball, darts, and pool.  Prepared and served food and beverages for the cliental. 2004- 2006 Parts Manager and Basic Mechanic Bill’s Garage Incorporated - Pardeeville, Wisconsin  Maintained stock inventory, researched and ordered parts for customers, and provided telephone support.  Handled accounting and bookkeeping functions, drew up legal documents for the finalization of a sale, scheduled and oversaw employees.  Preformed basic maintenance on farm equipment, all-terrain vehicles, and snowmobiles. Maintenance consisted of things such as changing oil, changing brakes, assembling new equipment, and assisting our maintenance department in all other repairs.  Pressure washed and polished up all used farm equipment, all-terrain vehicles, and snowmobiles for resale. Worked with our sales department in assisting with the sales and purchases of new and used equipment. 2002- 2004
  • 4. Computer Skills  Strong knowledge in computers and their programs, such as Word, Excel, InfoPath, Access, Outlook, PowerPoint, Visio, Visual Prime, QikLink, Agvance, Lotus Notes, Load Trek, and all Windows operating systems.  Maintain a basic knowledge in the physical maintenance and troubleshooting of computers. Memberships & Affiliations  Vice President and Secretary of the Quad City Women’s Softball League  Member of the Phi Theta Kappa Honor Society Extracurricular Activities  Coach and play women’s softball since May of 2005 in a local league, as well as in many fundraisers and benefits.  Participate in local volleyball leagues since June of 2009.  Volunteer for different local events like fund raisers, charities, and educating others about agriculture. References  Available upon request.