2012 ASTD MS Annual State-wide Symposium Breakout Session 1 by Wanda J. Freeland, S.M.A.R.T. Performance Solutions. June 14, 2012. The University of Southern Mississippi Gulf Park Campus.

1. Leadership Competencies
(These competencies were identified by employees as qualities they want in a leader. The 8-Step
Coaching Model provides the skills to achieve all these competencies.)
Vision and Motivation
 The ability to consistently project a positive outlook
 The belief that problems can be solved
 The willingness to go the extra mile and expend extra effort to reaching a goal
 The desire to succeed
 The belief that individuals in the organization are important and valued
 The belief that one’s work is important and valuable
Coaching
 The ability to serve as a guide and mentor for another
 The ability to observe performance unbiased
 The ability to identify and reinforce effective behaviors
 The ability to identify areas in need of improvement
 The ability to give meaningful feedback to others
 The ability to set specific targets for accomplishment
Culture
 The ability to create a “safe” work environment
 The ability to have a work environment that is non-threatening
 The ability to have open communication
 The ability to have a “safe” open door policy
 The ability to create a work environment where people want to come to work
Leadership
 The ability to establish a vision and a mission for the organization, division, or department
 The ability to communicate the vision and mission with passion, conviction, and consistency
 The ability to set goals
 The ability to inspire and motivate others to work toward specific goals in order to accomplish
the mission
 The ability to look to the future and plan accordingly
Teambuilding
 The ability to define the purpose, goals, and standards of the team
 The ability to identify the roles needed within the team
 The ability to help team members find appropriate and meaningful roles
 The ability to embrace and resolve conflict among individual team members
 The ability to establish a feeling of unity and cohesion among the members of the team
 The ability to give equal weight to the ideas, suggestions, comments, and concerns of team
members
 The ability to evaluate and reward team work and team accomplishments
Values
 The ability to understand the criticality of having values established
 The ability to clarify individual values
 The ability to identify a set of core team values
 The installation of a uniform system of governance-that is, how people will work together to
achieve goals
 The ability to take full responsibility and accountability for the success of the team
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