Generational Differences @ Work
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Title: Generational Differences @ Work. Presenter: Janea S. McDonald, PHR, President, Edge Consulting, LLC. Contact: janea@edgehrconsulting.com. Event: ASTD MS Chapter Gulf Coast Lighthouse Unit Membership Meeting. Date: August 9, 2012. Site: Advanced Manufacturing Technology Center, 10298 Express Drive, Gulfport, MS. Host: Corporate Skills & Training – Mississippi Power Company.
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Generational Differences @ Work
- 1. Generational Differences @ Work Presented By: Janea S. McDonald, PHR
- 2. “Each generation imagines itself to be more intelligent than the one that came before it and wiser than the one that comes after it.” --George Orwell Edge Consulting, LLC.
- 3. Four Generations Traditionalists Born 1922-1945 Baby Boomers Born 1946-1964 Generation X Born 1965- 1979 Generation Y (Millennials) Born 1980-2000 Edge Consulting, LLC.
- 4. “Seek first to understand, then to be understood.” - Stephen Covey Edge Consulting, LLC.
- 5. % in Workforce Edge Consulting, LLC.
- 10. Activity How text savvy are you? Edge Consulting, LLC.
- 12. www.parentshouldnttext.com Edge Consulting, LLC.
- 13. Effects of Poor Communication Turnover rates Tangible costs (recruitment, hiring, training, etc.) Intangible costs (morale) Grievances and complaints Perceptions of fairness and equity Edge Consulting, LLC.
- 14. Solutions Inclusion Common ground Conversations Edge Consulting, LLC.
- 16. Feedback Traditionalists- “No news is good news.” Boomers- “Feedback once a year and lots of documentation.” Xers- “Sorry to interrupt but how am I doing?” Nexters- “Feedback whenever I want it at the push of a button.” Edge Consulting, LLC.
- 17. Motivators Traditionalists-use personal touch, perks that are visible signs of status Baby Boomers- Lots of public recognition, reward work ethic Generation X- time to pursue other interests, effective constructive feedback Generation Y- Encourage “can-do” attitude and positive personal self image Edge Consulting, LLC.
- 18. You are Your valued and experience needed. is respected. You will work with other Do it your bright, way. creative Forget the people. rules. Edge Consulting, LLC.
- 20. Traditionalists What they like: How to encourage learning: Traditional Don’t assume classroom structure technophobia Take time to discuss Not being singled important points out Use at least a 12 Practicing alone point font on printed materials Stress free Organize handouts environment in bullet or outline form Edge Consulting, LLC.
- 21. Baby Boomers What they like: How to encourage Ice-breaker and learning: introduction activities Give plenty of time Working in a to practice new skills creative, Avoid “role-playing” independent Assign team projects manner Organize materials Spirit of collegiality with headings and Lots of attention and relevant info “talk” time underneath Edge Consulting, LLC.
- 22. Generation X What they like: How to encourage Very structured learning: Use pop-culture environment examples Carefully laid out Give lots of plans individual attention Using technology Use bullet points, graphics, and white space Edge Consulting, LLC.
- 23. Generation Y What they like: How to encourage Active learning learning: Lots of activities Multi-tasking with several steps More structure Use most up-to- date technology Tie course or program goals to economic gain Edge Consulting, LLC.
- 24. Questions or comments? Janea S. McDonald, PHR Edge Consulting, LLC janea@edgehrconsulting.com 228.265.2593