SlideShare a Scribd company logo
Pranav Kishor Choudhary
Visual Merchandising
Content
 Objectives
 Design Elements
 Merchandise Presentation
 Store Atmosphere
Objectives
 Implement the Retail strategy
 Build Loyalty
 Increase sales on visit
 Control Cost and Increase Profit
 Legal Consideration
 Improving Campaign reach and effectiveness
 Creating more up to date image and feel of the store
Implement the Retail strategy
Build Loyalty
 Utilitarian Benefits
 Hedonic Benefits
 Customer should feel at home
Role of Layout
Color Scheme
Staffs Uniform
Increase Sales on Visit
 Digital Displays doubles the customer attention
 Digital signs can increase sales up to 5%
 Merchandise placed at certain location witnesses increased sale
Control Cost and Increase Profit
 Labor Cost
 Inventory Shrinkage
 Energy Efficient Lighting
 Space allocation Flexibility
 Fixtures
Legal Consideration
 Pathway width in main aisle
 Lower checkout station
 Basic amenities
 Safety
Store Design Elements
 Layouts
 Signage and Graphics
 Feature Areas
Signage and Graphics
 Graphics reinforces store’s image
 Signages provide information
 Sign are usually hung form ceiling
 Use of Icon rather than words
Call to action signage
Category Signage
Promotional Signage
Point-of-sale signage
 Digital Signage
Feature Areas
 Window Displays
 Entrances
Decompression Zone
 Free standing displays
 Mannequins
 End Caps
 Promotion Area
 Walls
 Dressing Rooms
Virtual Dressing Rooms
 Cash Wraps
Impulse Purchase
Merchandise Presentation
 Fixture
 Presentation Techniques
Fixture
 Straight Rack
 Rounder
 Four Way
 Gondola
Presentation Technique
 Idea Oriented Presentation
 Item and Size Presentation
 Color Presentation
 Price Lining
 Vertical Merchandising
 Tonnage Merchandising
 Frontal Presentation
Store Atmosphere
 Lighting
Highlighting Merchandise
Mood Creation
Energy Efficient Lighting
 Color
 Music
 Scent
 Taste
Conclusion
Impact of store environment on customer
loyalty depends on customer's shopping goals
(Task completion or recreation).
Retailer must consider shopping goals of their
customer while designing store environment.
Thank You

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Visual Merchandising

  • 2. Content  Objectives  Design Elements  Merchandise Presentation  Store Atmosphere
  • 3. Objectives  Implement the Retail strategy  Build Loyalty  Increase sales on visit  Control Cost and Increase Profit  Legal Consideration  Improving Campaign reach and effectiveness  Creating more up to date image and feel of the store
  • 5. Build Loyalty  Utilitarian Benefits  Hedonic Benefits  Customer should feel at home Role of Layout Color Scheme Staffs Uniform
  • 6. Increase Sales on Visit  Digital Displays doubles the customer attention  Digital signs can increase sales up to 5%  Merchandise placed at certain location witnesses increased sale
  • 7. Control Cost and Increase Profit  Labor Cost  Inventory Shrinkage  Energy Efficient Lighting  Space allocation Flexibility  Fixtures
  • 8. Legal Consideration  Pathway width in main aisle  Lower checkout station  Basic amenities  Safety
  • 9. Store Design Elements  Layouts  Signage and Graphics  Feature Areas
  • 10. Signage and Graphics  Graphics reinforces store’s image  Signages provide information  Sign are usually hung form ceiling  Use of Icon rather than words Call to action signage Category Signage Promotional Signage Point-of-sale signage  Digital Signage
  • 11. Feature Areas  Window Displays  Entrances Decompression Zone  Free standing displays  Mannequins  End Caps  Promotion Area  Walls  Dressing Rooms Virtual Dressing Rooms  Cash Wraps Impulse Purchase
  • 12. Merchandise Presentation  Fixture  Presentation Techniques
  • 13. Fixture  Straight Rack  Rounder  Four Way  Gondola
  • 14. Presentation Technique  Idea Oriented Presentation  Item and Size Presentation  Color Presentation  Price Lining  Vertical Merchandising  Tonnage Merchandising  Frontal Presentation
  • 15. Store Atmosphere  Lighting Highlighting Merchandise Mood Creation Energy Efficient Lighting  Color  Music  Scent  Taste
  • 16.
  • 17.
  • 18. Conclusion Impact of store environment on customer loyalty depends on customer's shopping goals (Task completion or recreation). Retailer must consider shopping goals of their customer while designing store environment.