This document discusses common myths about virtual call centers and rebuts them. It addresses myths regarding control over employees, technology issues, complexity of management, security concerns, and impacts on company culture when allowing remote work. Each myth is presented along with the "truth" which shows that today's technology allows for adequate control and monitoring of remote employees, that security risks can be mitigated, and that company culture can still be fostered in a remote environment. The document aims to convince readers of the benefits of virtual call centers by addressing typical concerns.