Victoria Treyger from RingCentral gave a presentation on how small and medium sized businesses can leverage mobile technology. She outlined that mobile devices are now mainstream, with over 5 billion subscribers and app downloads. She then discussed how businesses are increasingly using mobile phones and tablets. Some key points included:
1) Tablets and smartphones can increase productivity for businesses and some report tablets replacing paper. Popular business apps include documents and PDF management apps.
2) Mobile apps can save SMBs time and money. 70% use apps for their business and 40% say they couldn't survive without them.
3) The cloud and mobile devices give SMBs powerful capabilities typically only available to large enterprises, like accessing applications anywhere
KK2013 - A Vision of the Future - Jeff TsengKontagent
At Kontagent Konnect 2013, Kontagent CEO and co-founder Jeff Tseng presented on how mobile is driving the “perfect customer experience”–which is “omnipresent, relevant and intimate.”
Magnus Jern's presentation from this year's Market Research Summit on "Understanding the Mobile Tech Adoption Curve". What are the new opportunities for live, in the moment, research approaches? How do you predict the success and adoption curve of new mobile technology?
Why Your Busines Needs Mobile App. MobiApp2u.com is a mobile marketing agency focused on providing cost-effective mobile marketing tools. From iPhone applications to iPad applications to HTML5 applications MobiApp2u.com delivers mobile apps and mobile websites on every platform. MobiApp2u.com will put you in front of your customers on devices they access most with information and tools that make it easy for MobiApp2u.com to connect with their mobile audience.
MobiApp2u.com’s commitment to reaching their audience with targeted mobile marketing will put you far ahead of your competitors. We’re here to help with all your mobile marketing needs and we have thorough analytics that are measurable for making strategic mobile marketing decisions.
We look forward to working with you and showing you the real power of mobile marketing
Slides for Altimeter's webinar: The Inevitability of a Mobile-Only Customer Experience
Watch the webinar replay at: http://www.slideshare.net/Altimeter/webinar-mobile-only-customer-experience-altimeter-group
Download the report at: http://pages.altimetergroup.com/mobile-only-customer-experience-report.html
Description: Customers are becoming increasingly mobile, and, as a result, the customer journey is in need of an overhaul. In this 1-hour webinar, join Jaimy Szymanski and Brian Solis for a discussion on how organizations can approach mobile design strategy through the lens of an evolving connected customer.
Data science is blending with emerging technology to create the ultimate customer experience. While these innovations are turning the fantastic into reality, there are hidden risks that lurk behind such new technologies. Booz Allen's commercial retail experts provide cybersecurity guidance for retailers in this new digital world.
Marketing Automation + Communities = Customer Love Magnet 360
Slides from Magnet 360's Marketing Automation + Communities = Customer Love NYC event on July 15, 2004. Featured speakers include Eric Scheel (CTO, Magnet 360) and Dave Wisdom (Senior Business Consultant, Studio Orange at ExactTarget)
Thank you to everyone who participated in the #OfficeAnywhere photo contest! We received a lot of great submissions, and narrowing down the top 10 finalist was a challenge for our team. Check out our picks!
Team RingCentral Wins the Rolex Big Boat Series Regatta!RingCentral, Inc.
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KK2013 - A Vision of the Future - Jeff TsengKontagent
At Kontagent Konnect 2013, Kontagent CEO and co-founder Jeff Tseng presented on how mobile is driving the “perfect customer experience”–which is “omnipresent, relevant and intimate.”
Magnus Jern's presentation from this year's Market Research Summit on "Understanding the Mobile Tech Adoption Curve". What are the new opportunities for live, in the moment, research approaches? How do you predict the success and adoption curve of new mobile technology?
Why Your Busines Needs Mobile App. MobiApp2u.com is a mobile marketing agency focused on providing cost-effective mobile marketing tools. From iPhone applications to iPad applications to HTML5 applications MobiApp2u.com delivers mobile apps and mobile websites on every platform. MobiApp2u.com will put you in front of your customers on devices they access most with information and tools that make it easy for MobiApp2u.com to connect with their mobile audience.
MobiApp2u.com’s commitment to reaching their audience with targeted mobile marketing will put you far ahead of your competitors. We’re here to help with all your mobile marketing needs and we have thorough analytics that are measurable for making strategic mobile marketing decisions.
We look forward to working with you and showing you the real power of mobile marketing
Slides for Altimeter's webinar: The Inevitability of a Mobile-Only Customer Experience
Watch the webinar replay at: http://www.slideshare.net/Altimeter/webinar-mobile-only-customer-experience-altimeter-group
Download the report at: http://pages.altimetergroup.com/mobile-only-customer-experience-report.html
Description: Customers are becoming increasingly mobile, and, as a result, the customer journey is in need of an overhaul. In this 1-hour webinar, join Jaimy Szymanski and Brian Solis for a discussion on how organizations can approach mobile design strategy through the lens of an evolving connected customer.
Data science is blending with emerging technology to create the ultimate customer experience. While these innovations are turning the fantastic into reality, there are hidden risks that lurk behind such new technologies. Booz Allen's commercial retail experts provide cybersecurity guidance for retailers in this new digital world.
Marketing Automation + Communities = Customer Love Magnet 360
Slides from Magnet 360's Marketing Automation + Communities = Customer Love NYC event on July 15, 2004. Featured speakers include Eric Scheel (CTO, Magnet 360) and Dave Wisdom (Senior Business Consultant, Studio Orange at ExactTarget)
Thank you to everyone who participated in the #OfficeAnywhere photo contest! We received a lot of great submissions, and narrowing down the top 10 finalist was a challenge for our team. Check out our picks!
Team RingCentral Wins the Rolex Big Boat Series Regatta!RingCentral, Inc.
Jutting out off the shores of San Francisco’s iconic St. Francis Yacht Club were the familiar colors of Orange and Blue, this time on the sails; of Rob Theis’s J111, Aeolus. Looking to repeat their victory of the internationally recognized Rolex Big Boat Series, Team RingCentral finished one point ahead of the fleet securing their place as the 2015 champions.
Welcome to RingCentral’s 2016 Cloud Office Games, the nine events we’ve all been waiting for! In an age of constant technological upgrades, any disruption to working practices can have a huge effect on businesses. Which is why we want to empower you with the tools needed so that you have all of the resources at the palm of your hand. The RingCentral business cloud solution provides you with the capabilities that business winners need; reliability, seamless upgrades, support and easy-to-use administration. We have 9 game-changing events for you to try out. Your competitors won’t stand a chance once you master these secrets to achieving more effective communications.
"OSS in Public Administrations - A short Report from the European Level" by B...eLiberatica
This is a presentation held at eLiberatica 2008.
http://www.eliberatica.ro/2008/
One of the biggest events of its kind in Eastern Europe, eLiberatica brings community leaders from around the world to discuss about the hottest topics in FLOSS movement, demonstrating the advantages of adopting, using and developing Open Source and Free Software solutions.
The eLiberatica organizational committee together with our speakers and guests, have graciously allowed media representatives and all attendees to photograph, videotape and otherwise record their sessions, on the condition that the photos, videos and recordings are licensed under the Creative Commons Share-Alike 3.0 License.
Comités Nacionales de Agricultura Familiar: Experiencia de UNAG y la importan...FAO
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Some numbers , like perfect , semiperfect , abundant and deficient , defined from the positive or rather from the sum of the specific factors that make each group dividers. Thus we have a number is perfect as long as the sum of all its proper divisors is equal to the given number ; say that a number is deficient if the sum of all its proper divisors is less than the number given , if such sum is greater than the given number say that the number is abundant. The dividers also define the semiperfect numbers, which are defined as those that can be expressed as the sum of some of its own splitters. Considering the properties that can be found among the divisors of a given number, in this written hemimperfects numbers (prefix hemi - Greek meaning half) is. Vaguely defined, we can say that a number is hemimperfect if it can be expressed as the sum of half of its divisors.
Dariusz Łukawski - ekspert szkoleń medialnych Jerzy Ciszewski
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Indywidualny trening medialny
Szkolenia dla rzeczników prasowych
Zasady konstrukcji materiałów filmowych do wewnętrznych portali internetowych
Profesjonalny kontakt z mediami elektronicznymi
Indywidualny trening medialny
Szkolenia dla rzeczników prasowych
Zasady konstrukcji materiałów filmowych do wewnętrznych portali internetowych
Profesjonalny kontakt z mediami elektronicznymi
Indywidualny trening medialny
Szkolenia dla rzeczników prasowych
Medialne konsultacje specjalistyczne
Zasady konstrukcji materiałów filmowych do wewnętrznych portali internetowych
Awesome Social Customer Service - Social Media Night - Nürnberg Web Week 2014J. R.
Vortrag zum Thema "Ausgezeichneter Kundenservice ist der USP der Zukunft" auf der Social Media Night der Nürnberg Web Week 2014.
Wie können Unternehmen Social Media sinnvoll einsetzen?
Social media als reines Marketing Instrument zu verwenden, führt den Kern von Social Media ad absurdum.
Großartiger Kundenservice ist der USP der Zukunft.
Kundenservice Anfragen über Social Media steigen rapide an.
Unternehmen können diese Chance nutzen und sich positiv vom Wettbewerb abheben.
The Mobile Shift: How Mobile is Changing Consumer BehaviorJames Burnes
The world is rapidly changing as mobile devices are quickly becoming the new norm for communications and information gathering. The introduction of the Apple iPhone shifted the use and expectation of smart phone devices from businessmen to housewives. “The Mobile Shift” seminar will teach you and your colleagues how consumer behavior is changing and how your business can capitalize on this emerging, dominant technology to grow your business.
How are consumer behaviors changing as mobile platforms and the mobile web advance? This presentation gives an overview into how the Mobile Shift is changing the opportunities and ways businesses must consider interacting with consumers.
Presented by James Burnes, Founder and CEO of Mobiltopia, a mobile strategy and app/site developer.
Two-thirds of Australians own smartphones and are accessing the web, watching video, engaging mobile apps, using location marking services, and accepting advertising in return for content.
With incredible feature lists, Enterprise Mobile Apps have taken a huge turn in the technology landscape. What more exhilarating functionalities can we expect from it in the future. Check it out!
Role of e commerce applications in business growth by amritpal singh - jul,...FugenX
E-commerce applications are a bit misleading terminology because it leads to two possible understandings: one, where e-commerce is used as a marketing medium; Retail and wholesale; Auction; E-banking; Booking, and so on.
A Practical Guide for Integrating Mobile into your B2B Business Strategy & Marketing Mix. Presented by Will Keible, Manager of Digital Sales and Marketing for WCNC.com, the digital arm of Charlotte’s NBC affiliate, WCNC-TV.
Brands are building up their mobile presence - comprised of apps, websites, and app stores - with the goal of interacting and engaging with consumers across every touch point. But why have relatively few brands effectively mastered the mobile channel? Find out in a report detailing survey findings of 1,000+ mobility influencers across the US and UK. We uncovered how much brands are investing in mobile projects, what their mobile priorities are and what frustrates them about mobilizing their businesses.
Why does your business need a mobile marketing solution, please review this presentation for the answer. Engage a captive audience and grow your business, let us help, we are Captive Apps.
Similar to Victoria Treyger - Ring Central - Mobility for Growing Businesses (20)
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Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
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Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
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https://arxiv.org/abs/2306.08302
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https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
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https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
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Victoria Treyger - Ring Central - Mobility for Growing Businesses
1. Victoria Treyger RingCentral CMO June 8, 2011 Tablets, smartphones, and the mobile revolution… what it means for the SMB and how to leverage it
2. Agenda Mobile is mainstream 1 Business use of mobile 2 Why mobile is important for SMBs 3 5 ways to leverage mobile for your business 4
3. Mobile is mainstream 1 Business use of mobile 2 Why mobile is important for SMBs 3 5 ways to leverage mobile for your business 4
4. 5 billion mobile subscribers 5 billion apps downloads $5 billion in sales of the iPAD, 3 quarters post launch Mobile is the most sweeping change to media of any time
5. iPad adoption faster than any product in history Source: Apple, KPCP Feb 2011 report.
6. Mobile inflection point Early 2011 Smartphone + Tablet > PC shipments Source: Katy Huberty, Ehud Gelblum, Morgan Stanley Research, KPCB Feb 2011 report Data and estimates as of 2/11
7. Mobile is mainstream 1 Business use of mobile 2 Why mobile is important for SMBs 3 5 ways to leverage mobile for your business 4
8. Which phone do you use most to conduct business? RingCentral 2011 Smartphone Survey
9. Do you use your smartphone for business more or less compared to one year ago? 64% use smartphones more than a year ago RingCentral 2011 Smartphone Survey
10. What kind of smartphone do you use for business? RingCentral 2011 Smartphone Survey
11. If you could only choose one, which device would you rather take with you on business travel? RingCentral 2011 Smartphone Survey
12. How often do you use the tablet for business? RingCentral 2011 Smartphone Survey
13. Before getting out of bed, what is the first thing you do when you wake up in the morning? RingCentral 2011 Smartphone Survey
14. Smartphones driving blurring between work and personal life Mobile World Fixed-Line World RingCentral 2011 Smartphone Survey
15. Would you take an urgent business-related call while in the bathroom? RingCentral 2011 Smartphone Survey
16. Mobile is mainstream 1 Business use of mobile 2 Why mobile is important for SMBs 3 5 ways to leverage mobile for your business 4
17. 1. Tablets increase productivity & are even replacing paper Top 5 business applications (beyond email) 91% Believe tablets increase productivity Source: iPass Global Mobile Workforce report 2011. Harvey Nash Survey of Tablet Users, March 2011
18. 2. Save time and moneySMBs are heavy users of apps for business 70% of SMBs use mobile apps for their operations Dataviz docs to go LogMeInIgnition Scan2 pdf mobile 4 in 10 SMBs said they could not survive without mobile apps Best apps: Documents management, PDF scanner, group texting, remote log-in Cost: $15-$20 Seesmic Textplus Wavesecure Source: AT&T Small Business Technology Poll 20111
19. 3. Accelerates the power of the cloud(Smartphones + the Cloud) Access enterprise level functionality for the SMB 42% of SMBs Use cloud services Access any application from anywhere (its in the cloud) 24X7 computing power from your hand Source: Metaswitch 2011 Survey.
20. What does the power of the cloud mean to the SMB? Fast & Nimble Cheaper Instant Set-up No Hardware No Software No Tech Support Scalable Go from 2 to 200 For SMB buyers, low cost is the #1 factor in choosing the right product
21. Today’s Workplace…Multiple locations, mobile employees or remote workers Home Office X Office Mobile Office The traditional PBX cannot support multiple locations or mobile employees
22. RingCentral: Instant, Simple, Powerful Customer calls & faxes Company toll-free number Company local number Company fax number Custom greetings Business / After hours Employee extensions Direct call/fax numbers Voicemail boxes Departments extensions Customize call routing
23. Growing with RingCentral Cloud PBX 1-855-Acme-Biz 1-415-Acme-Fax Support Ext 3 Mary Ext 101 Sales Ext 1 Billing Ext 2 Shipping Ext 2 John Ext 103 Paul Ext 102 San Francisco Shanghai Denver
28. Professional ImageGreat Value @ $16/mo: Save $10k+ at start-up & 60% going forward Get all the functionality of an enterprise PBX and more from your palm Reliable: Serving over 100k businesses, winner of top category awards
29. Mobile is mainstream 1 Business use of mobile 2 Why mobile is important for SMBs 3 5 ways to leverage mobile for your business 4
30. 1. Leverage productivity apps to save time & money Dataviz docs to go LogMeInIgnition Scan2 pdf mobile Seesmic Wavesecure Textplus
31. 2. Build mobile friendly website for your company 15-30% Of total searches are Mobile Many companies don’t have a mobile optimized site Not yet leveraging the marketing opportunity Source: Google Feb 2011
32. Creating a mobile friendly site Best Practices Mobile Site: Product suited for mobile purchase, 1 option Short sign-up funnel Free-trial with no CC required Strong post-download upgrade program free to paid
33. 3. Commerce: Local, Reviews, Free-Trial Mobile Web 15% Conversion from free to paid 1 in 3 Mobile searches is local After looking up a local business, 61% of users called & 59%visited Email Upgrade App World Active Upgrade
34. 4. Change your marketing mix to reach your customer through mobile 66% of business owners prefer reading traditional print media online versus in print1 Advertise: Search & Display Distribute through app-stores More limited inventory Display: Targeting is key Search: 5 ads/page, big difference in click-through rates top 2 vs. bottom 3 Forbes Insights, ‘The Rise of the Digital C-Suite: How Executives Locate and Filter Business Information’ Report, June 2009
35. 5. Stay connected to your customers through social media and resolve service issues in real time 40% Of all tweets are from mobile
36. 5 ways to leverage mobile for your business Leverage productivity apps to save time & money 1 Build mobile friendly website for your company 2 Commerce: Focus on local, reviews, free-trial 3 Change your marketing mix to reach your customer through mobile 4 Stay connected to your customer through social and resolve issues in real time 5
* Even though mobile is now mainstream & in fact it is the dominant platform b/c mobile shipments > PC shipments, how businesses use mobile for their productivity and to market to customers is in its infancy. Will share some learning and best practices.
Growth of tablets: Growth/Adoption @ a faster rate than any tech product up to now/everW/ 5 billion mobile subscriptions worldwide (more than PCs, landlines & TV)s @ end of 2010, 5 bill apps downloaded in 2010, and $5 bill in sales in the 3 quarters following iPAD launch, mobile is the most sweeping set of media of our time/of any time. Source: Mobile revolution & B2B report
Growth of tablets: Growth/Adoption @ a faster rate than any tech product up to now/ever
Even though mobile is now mainstream & in fact it is the dominant platform b/c mobile shipments > PC shipments, how businesses use mobile for their productivity and to market to customers is in its infancy. That is what the rest of this presentation is about - will share some learning and best practices.
We hear in the media all the time how consumers use smartphones.We conducted our annual smarthphone survey of RC customers to understand how SMBs are using mobile devices and tabletsSmartphones now tied with office phones as the key device used for businessSource: April 2011 smartphone survey of RC office customers, 420 respondents
Business travel just got a lot lighter…Most surprising findings in the study
And tablet users are HEAVY users, w. 2/3 using multiple times/day
And almost 50% majority sleep with the smartphone within arm’s reach of their bed (iPass survey)
And the final question on business use of mobile devices, we looked at the transition from a fixed line world to the mobile world and found that people take their calls from pretty much anywhere…
The tablet is becoming a cross between old fashioned paper, laptops, smartphones – use it for taking notes.
RingCentral’s application of smartphone & cloud is to develop the leading cloud based PBX
Principal design is extremely easy user interface, best ever to allow customers to manage phone systems like never done before – simple with no tech assistance
Cloud-based phone systems allow greater flexibility and rich business functionality at significantly lower costsIntegrate an entire company behind a single number, even if geographically distributedAllows a virtual extension to ring in multiple locations or multiple devices (concurrently or sequentially)Business can be completely virtual and still get enterprise phone system featuresReduces start-up and operating costs significantlyEasily setup and customized over the internet, without an expert technicianEliminates the need to manage on-site hardware maintenance
RC product sold to SMBs through AT&T
Can’t wait to go mobile. Like it or not, you are already mobileEssentials of good mobile design:Think about smaller screen to ensure it is readableQuick loading timeCustomize to users needs & priorities when mobile
Key: don’t require CCConversion rates strong: Free to paid 15%And it’s the ultimate shopping companion: - 79% use it while shopping to help them make decisionIf you are a retailer, offer “in store pickup”
30% of search queries coming from mobile devices, must expand your advertising to mobile in order to reach your customers.Consider cutting back in some categories like local newspaper, shifting funds to localCPCs in mobile are lower in some categories
Customer support expectations have increased b/c now so easy to tweet in real time from your mobile device(40% coming from mobile devices).For business, it means you need to stay on top of what is being said about your business through mobile toold.The Opportunity:Handle customer service issues quicklyMonitor your brand