1) The document discusses how connecting buildings and devices to the Internet of Things (IoT) can change businesses and create new opportunities through services like remote maintenance, energy reporting, and facility management.
2) It notes that while products may already be "smart," connecting them allows accessing data to provide services, conduct analytics, and create new revenue streams. This "servitization" transforms businesses from product sales to solutions.
3) The talk encourages collaborating with other companies to take advantage of opportunities in connected buildings and smart cities, as no single company can address this transformation alone. Mobility, analytics, security and other technologies will be crucial enablers.
Ladbrokes and Aditi - Digital Transformation Case study HARMAN Services
Your digital customer is evolving and digital engagement is evolving even faster! See how Aditi digitally transformed Labrokes' business to give them an edge over the competition.
Insurance Industry Trends in 2015: #2 Mobility Euro IT Group
Content:
- Insurance facts
- Insurance mobility facts
- Mobile opportunities for insurance processes
- Mobile apps in insurance – facts and benefits
- Customer centricity
- Sales mobility & process
- Security
- Use cases – how large insurance use mobile apps today?
- Leverage sales mobility
Download a full version of the report at:
http://bit.ly/2crBpoc
The Future of Automotive, created in partnership with Microsoft, presents various opportunities for driving business forward in a mobile-first world. The future state of the automotive industry is brought to life through five forward-looking scenarios to highlight how social consumer attitudes, connectivity and automation are shaping the potential of personal and flexible mobility. Insights learned can help manufacturers, OEMs and dealers understand how cloud-based solutions can transform their businesses in order to drive new levels of service throughout the entire value chain.
Ladbrokes and Aditi - Digital Transformation Case study HARMAN Services
Your digital customer is evolving and digital engagement is evolving even faster! See how Aditi digitally transformed Labrokes' business to give them an edge over the competition.
Insurance Industry Trends in 2015: #2 Mobility Euro IT Group
Content:
- Insurance facts
- Insurance mobility facts
- Mobile opportunities for insurance processes
- Mobile apps in insurance – facts and benefits
- Customer centricity
- Sales mobility & process
- Security
- Use cases – how large insurance use mobile apps today?
- Leverage sales mobility
Download a full version of the report at:
http://bit.ly/2crBpoc
The Future of Automotive, created in partnership with Microsoft, presents various opportunities for driving business forward in a mobile-first world. The future state of the automotive industry is brought to life through five forward-looking scenarios to highlight how social consumer attitudes, connectivity and automation are shaping the potential of personal and flexible mobility. Insights learned can help manufacturers, OEMs and dealers understand how cloud-based solutions can transform their businesses in order to drive new levels of service throughout the entire value chain.
Engagis CEO Leon Condon presents The Future of Retail - Embracing Digital for Improved Service and Profit.
Webinar Overview:
Your customers are changing. The way they search, discover and transact is transforming rapidly. We all know that shoppers love digital technology but for retailers the popular view is that it's expensive.
So can your retail store embrace digital without breaking the budget? This free webinar will reveal the answer.
Engagis CEO and digital marketing expert Leon Condon will show you why next-generation retail marketing must be more than just digital; it needs to be integrated.
You’ll learn which digital solutions equip you to better serve customers, empower your staff and increase your profit, all while lowering your costs.
This webinar will then showcase the options that exist right now, and reveal how top retailers are creating cutting-edge in-store marketing systems with minimal, or zero, impact on operating costs. View the Webinar slides above
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Only 23% of businesses can integrate customer insights in real-time. Learn how to change that. Join us to hear from industry experts on how to transform your organization’s data into the best omnichannel customer experience. Through this webinar, participants will hear how one retailer, with over 5 million customers and 750 brands, developed precise customer lifetime models using trusted data and delivered personalized promotions at scale. Through a single customer view and customer analytics, the retailer was able to quickly learn what changes needed to be made to improve the customer buying journey, and make those changes rapidly and effectively.
Presenters : Dan Mitchell, Director of Global Retail and CPG Practice at SAS, Eric Thorsen, VP Retail at Hortonworks
What is the future of Food?
Find out more on this presentation by Francesca Romana Saule, CRM Senior Manager at Accenture, shared at the Seeds&Chips Summit on April 27th, 2015.
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One of the big challenges for retailers is connecting the dots between physical and digital, after all, customers want one unified experience.
This presentation looks at the current trends, challenges and opportunities with connected content in retail and how to harness the power of UGC as part of your marketing mix.
Digital Transformation also known as the 4th Industrial Revolution is effecting how business is done across all industries and globally. Find out more about current and future changes.
There is enormous change happening in-store. Endless aisles, mobile POS, pop-up branding, interactive store windows, web-connected kiosks, virtual try-on, flash sales, augmented packaging. Add consumer invention into the mix, and we see almost daily acts of spontaneous experience innovation – show-rooming, social shopping, buy anywhere/ship anywhere.
But where many retailers are missing the mark is when they try to apply on-line strategies to the in-store environment.
The two experiences are entirely different.
Every insurance company is defining the strategy and action plans to implement Digital Insurance. In most boardrooms there is an agreement on the necessity of Digital Insurance. However in many cases there is no clarity on the content of Digital Insurance, time frame of implementation, dependencies with other ongoing projects and strategic activities and the scope of the organizational transformation.
Putting the Experience in Digital Customer ExperienceCognizant
As the digital revolution has gained momentum, it has become widely understood that the “digital customer experience” is the key to engage with, delight and monetize customers in the modern world. However, only a miniscule number of companies believe their customers’ current digital experience qualifies as “excellent,” our primary research reveals.
Future of commerce: Understanding Southeast Asian consumers- AccentureAccenture ASEAN
Consumer packaged goods (CPG) companies must embrace digital commerce to win in an estimated US$340 billion worth of market growth in Asia Pacific.
The sales and marketing ecosystem is changing because of a new generation of consumers in Asia and pervasive digital technologies.
Our research shows that consumers in Asia are not satisfied with their purchase journeys. They seek a single platform where they can act on impulse buy decisions, get tailored product recommendations, and are always connected to their favorite brands.
CPG companies need to bridge existing gaps in consumers’ purchase journeys and provide seamless shopping experiences by building their ecommerce capabilities.
A short presentation on the trends currently impacting banking, and a vision for what a data-driven bank-client relationship would look like (slides 49-56).
Originally presented at Bilan's Digital banking event on April 29th in Geneva, Switzerland. Feedback on @laurenthaug or laurent@anthemis.com
Subscribed 2015: The Explosion of Smart Connected ThingsZuora, Inc.
Market experts and leading analyst firms predict that we’ll see the number of smart connected things grow from ~2B today to over 50B within the coming decade. The introduction of these new smart, connected things enable functional variability to shift from the physical design to the digital smarts that are being embedded in the “thing”. This explosion of smart, connected things provides both their creators and users (consumers and enterprises) with endless opportunities to continually monetize features, options, usage and data over the lifetime of the “thing’s” operation. Come to this session and see how PTC and Zuora are helping businesses capitalize on these important new revenue streams through a live demo.
Engagis CEO Leon Condon presents The Future of Retail - Embracing Digital for Improved Service and Profit.
Webinar Overview:
Your customers are changing. The way they search, discover and transact is transforming rapidly. We all know that shoppers love digital technology but for retailers the popular view is that it's expensive.
So can your retail store embrace digital without breaking the budget? This free webinar will reveal the answer.
Engagis CEO and digital marketing expert Leon Condon will show you why next-generation retail marketing must be more than just digital; it needs to be integrated.
You’ll learn which digital solutions equip you to better serve customers, empower your staff and increase your profit, all while lowering your costs.
This webinar will then showcase the options that exist right now, and reveal how top retailers are creating cutting-edge in-store marketing systems with minimal, or zero, impact on operating costs. View the Webinar slides above
SAS - Hortonworks: Creating the Omnichannel Experience in Retail webinar marc...Hortonworks
Only 23% of businesses can integrate customer insights in real-time. Learn how to change that. Join us to hear from industry experts on how to transform your organization’s data into the best omnichannel customer experience. Through this webinar, participants will hear how one retailer, with over 5 million customers and 750 brands, developed precise customer lifetime models using trusted data and delivered personalized promotions at scale. Through a single customer view and customer analytics, the retailer was able to quickly learn what changes needed to be made to improve the customer buying journey, and make those changes rapidly and effectively.
Presenters : Dan Mitchell, Director of Global Retail and CPG Practice at SAS, Eric Thorsen, VP Retail at Hortonworks
What is the future of Food?
Find out more on this presentation by Francesca Romana Saule, CRM Senior Manager at Accenture, shared at the Seeds&Chips Summit on April 27th, 2015.
Connected Content in Retail, StoryStreamStoryStream
One of the big challenges for retailers is connecting the dots between physical and digital, after all, customers want one unified experience.
This presentation looks at the current trends, challenges and opportunities with connected content in retail and how to harness the power of UGC as part of your marketing mix.
Digital Transformation also known as the 4th Industrial Revolution is effecting how business is done across all industries and globally. Find out more about current and future changes.
There is enormous change happening in-store. Endless aisles, mobile POS, pop-up branding, interactive store windows, web-connected kiosks, virtual try-on, flash sales, augmented packaging. Add consumer invention into the mix, and we see almost daily acts of spontaneous experience innovation – show-rooming, social shopping, buy anywhere/ship anywhere.
But where many retailers are missing the mark is when they try to apply on-line strategies to the in-store environment.
The two experiences are entirely different.
Every insurance company is defining the strategy and action plans to implement Digital Insurance. In most boardrooms there is an agreement on the necessity of Digital Insurance. However in many cases there is no clarity on the content of Digital Insurance, time frame of implementation, dependencies with other ongoing projects and strategic activities and the scope of the organizational transformation.
Putting the Experience in Digital Customer ExperienceCognizant
As the digital revolution has gained momentum, it has become widely understood that the “digital customer experience” is the key to engage with, delight and monetize customers in the modern world. However, only a miniscule number of companies believe their customers’ current digital experience qualifies as “excellent,” our primary research reveals.
Future of commerce: Understanding Southeast Asian consumers- AccentureAccenture ASEAN
Consumer packaged goods (CPG) companies must embrace digital commerce to win in an estimated US$340 billion worth of market growth in Asia Pacific.
The sales and marketing ecosystem is changing because of a new generation of consumers in Asia and pervasive digital technologies.
Our research shows that consumers in Asia are not satisfied with their purchase journeys. They seek a single platform where they can act on impulse buy decisions, get tailored product recommendations, and are always connected to their favorite brands.
CPG companies need to bridge existing gaps in consumers’ purchase journeys and provide seamless shopping experiences by building their ecommerce capabilities.
A short presentation on the trends currently impacting banking, and a vision for what a data-driven bank-client relationship would look like (slides 49-56).
Originally presented at Bilan's Digital banking event on April 29th in Geneva, Switzerland. Feedback on @laurenthaug or laurent@anthemis.com
Subscribed 2015: The Explosion of Smart Connected ThingsZuora, Inc.
Market experts and leading analyst firms predict that we’ll see the number of smart connected things grow from ~2B today to over 50B within the coming decade. The introduction of these new smart, connected things enable functional variability to shift from the physical design to the digital smarts that are being embedded in the “thing”. This explosion of smart, connected things provides both their creators and users (consumers and enterprises) with endless opportunities to continually monetize features, options, usage and data over the lifetime of the “thing’s” operation. Come to this session and see how PTC and Zuora are helping businesses capitalize on these important new revenue streams through a live demo.
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Conférence Internet des objets IoT M2M - CCI Bordeaux - 02 04 2015 - presenta...polenumerique33
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Keynote presentation from IBM Solutions Connect 2013 covering topics such as changing business world today and how technologies can help organisations cope with this change and move forward.
The CSC Big Data Analytics Insights service enables clients who do not have an analytics capability to implement the business, data and technology changes to gain business benefit from an initial set of analytics based on a roadmap of changes created by CSC or provided from a compatible set of inputs.
CSC Analytic Insights Implementation has four phases:
Stage 1: Analytic Engagement
Stage 2: Analytic Discovery
Stage 3: Implementation Planning
Stage 4: Embedding Analysis .
The CSC Big Data Analytics Insights service enables clients who do not have an analytics capability to implement the business, data and technology changes to gain business benefit from an initial set of analytics based on a roadmap of changes created by CSC or provided from a compatible set of inputs.
CSC Analytic Insights Implementation has four phases:
Stage 1: Analytic Engagement
Stage 2: Analytic Discovery
Stage 3: Implementation Planning
Stage 4: Embedding Analysis
Rapid changes in customer expectations and the growth of IoT device are impacting rural service providers long term viability and relevance. Faced with outdated and burdensome Govt regulation, coupled with declining customer ARPU , OTT service threats and outdated networks, rural service providers are fighting for relevance and a voice in the IoT connected world.
Bridging the gap between business intelligence, IT network management, and security with Purview, a network-powered application analytics solution. Purview is a Network-Powered Application, Analytics and Optimization solution that helps CIOs make faster and more effective decisions. Purview also enables you to gain 100% visibility of your network traffic. It does this all from a centralized command and control center that combines Network Management with Business Analytics, and at unprecedented scale (100M sessions) and scope.
Have you ever wondered how search works while visiting an e-commerce site, internal website, or searching through other types of online resources? Look no further than this informative session on the ways that taxonomies help end-users navigate the internet! Hear from taxonomists and other information professionals who have first-hand experience creating and working with taxonomies that aid in navigation, search, and discovery across a range of disciplines.
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0x01 - Newton's Third Law: Static vs. Dynamic AbusersOWASP Beja
f you offer a service on the web, odds are that someone will abuse it. Be it an API, a SaaS, a PaaS, or even a static website, someone somewhere will try to figure out a way to use it to their own needs. In this talk we'll compare measures that are effective against static attackers and how to battle a dynamic attacker who adapts to your counter-measures.
About the Speaker
===============
Diogo Sousa, Engineering Manager @ Canonical
An opinionated individual with an interest in cryptography and its intersection with secure software development.
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UIIN Conference, Madrid, 27-29 May 2024
James Wilson, Orkestra and Deusto Business School
Emily Wise, Lund University
Madeline Smith, The Glasgow School of Art
This presentation by Morris Kleiner (University of Minnesota), was made during the discussion “Competition and Regulation in Professions and Occupations” held at the Working Party No. 2 on Competition and Regulation on 10 June 2024. More papers and presentations on the topic can be found out at oe.cd/crps.
This presentation was uploaded with the author’s consent.
Doctoral Symposium at the 17th IEEE International Conference on Software Test...
Roger Woodward, Managing Director, EMEA - Tridium
1. Connected Buildings and the IoT
How will you Change your Business?
Roger Woodward - VP & MD Tridium EMEA
FMP Event Celtic Manor
5th April 2017
2. IoT in Buildings
- Market Trends
- Connected Buildings
The Internet of Things
- Introduction
Agenda
How to position your business?
- Servitization
Q&A
3. What Does Tridium and the Niagara Framework Do?
•Software frameworks allow you to preserve legacy system investments, save on development costs and reduce your time to market
One Tool
4. Niagara Global Community
12,500 Views a month
150 Products & Services
50,000+ Conversations
18,000+ Members
6,000+ Articles Published
18,000 members
ApplicationsDrivers Appliances
Open Platform - Developer Support & Training
Domain Knowledge
8. Even faster adoption of new technology
Telephone 60 years
Smart phones 7 years
Don’t do it on your own—collaborate
9. Lighting Control
Fire Alarm System
Energy &
Power Metering
UPS Monitoring
Access Control
CCTV
BMS
Supervisor
Network
Controllers
Network
Controllers
Chilled
Beams
Water
Treatment
VSD
Pump Sets
VRF
CCU
AHU
VAV
FCU
Chillers
Boilers
Hardwired
Serial
Network
Dedicated
PC
Traditional Controls Structure
Heat
Pumps
10. Lighting Control
Fire Alarm System
Energy &
Power Metering
UPS Monitoring
Access Control
CCTV
BMS
Supervisor
Network
Controllers
Network
Controllers
Chilled
Beams
Water
Treatment
VSD
Pump Sets
VRF
AHU
Chillers
Boilers
Heat
Pumps
Emerging Controls Structure
VAV
FCU
CCU
11. Lighting Control
Fire Alarm System
Energy &
Power Metering
UPS Monitoring
Access Control
CCTV
BMS
Supervisor
Chilled
Beams
Water
Treatment
VSD
Pump Sets
VRF
AHU
Chillers
Boilers
BACnet/LON/Modbus (MSTP)
BACnet/LON (MSTP)
BACnet/LON (MSTP)
BACnet/LON/Modbus (MSTP)
BACnet/LON (MSTP)
BACnet/LON (MSTP)
Modbus/M-Bus (MSTP/Wireless)
DALI/KNX (MSTP / IP)
BACnet/LON (MSTP)
BACnet (MSTP/ IP)
Onvif (MSTP/ IP)
BACnet/LON/KNX/Modbus (MSTP)
BACnet/LON (MSTP)
BACnet/LON/Modbus (MSTP)
BACnet/LON/Modbus (MSTP)
BACnet/LON/Modbus (MSTP)
oBIX
Web Access
Legacy
BMS Systems
Heat
Pumps
BACnet/LON/KNX/Modbus (MSTP)
Retrofit/Refurbishment
- Partial retrofit
- Web enables
BACnet/LON (MSTP)
POE (Power Over Ethernet)
Wireless
Emerging Controls Structure
MOBILITY
VAV
FCU
CCU
Proprietary
15. Life Safety/
Security
Environment/
HVAC
Energy Lighting Refrigeration
Fuel
Pumps
Food
Preparation
Car Wash
Facilities /Business
Management
Energy Management Facilities / Equipment
Management
Maintenance and
Operations
The Enterprise
Energy analysis | Remote service & support | Corporate management | Fuel management
Improved customer service | Improved resource management | Integration of sub-systems
Customer and Supplier Engagement
19. Platforms and integration needs to support partnerships
Citywide shared network infrastructure Wi-Fi Mobile network Ethernet
Smart parking
management
Water
management
City street light
management
Waste
management
Air pollution
Monitoring
City surveillance
management
Intelligent traffic
management
Transportation
management
Emergency
service mgmt
Event
management
Smart grid and
energy mgmt
Dispatch
management
…Application
domain
services
Common /
shared
services
Machine
learning &
Analytics
Stream
Analytics
Machine
Learning
Big Data
Analytics
GIS
Location
Workflow
Management
Dashboard
Platform
Monetization
Common
Alerting
Cognitive
Service
Authentication&
Authorization
Device
Management
Social
network feed
Data
Management
21. Data analytics…
What is it & who cares?
• A world of connected devices results
in an ever-flowing torrent of Big Data
• Data by itself is not valuable
• It needs a tool that can “shrink,”
analyse and optimise data using a
set of rules to make it actionable
information that empowers users to
make better decisions
22. Analytics
Responsive analytics with business intelligence in real-time
Make sure Analytics are:
• Designed for your industry—not generalised
• Provided at the plant, site and cloud level
- ‘Real time’ time Analytics on the equipment,
as well as ‘historian’ level
• Ability data-mine previous historical information
• Ability to take actions on analysed data
• Extensive HTML user visualization
• Alerts, algorithms, dashboards and reports
• Delivered natively (easily engineered)
• No new programming skills required
• Included in the products you select
27. Do you need to worry?
ONE—Dollar Shave Club
5 year old startup took on Gillette and sourced 8% North America market share
28. • No Factory - Outsourced to DorCo, Korea
• No Distribution system - Out Sourced to Kentucky
• No R&D - Outsourced to DorCo
• No Sales force - Social media
• No Marketing budget - Social media, Youtube
• No IT infrastructure - Amazon web services
Gillette focused on product and not the customer
Made possible by the Internet, mass transportation, globalisation & viral marketing
Unilever paid $1bn for Dollar Shave Club in 2016
- men don’t like to shop!
Dollar Shave Club
Low fixed, high variable costs
29. We are in a World where:-
• The largest hotelier in the World owns no hotels
• The largest taxi company owns no cars
• The largest Travel Agent has no shops
Things are changing!
31. How to change your company?
Products are probably already “Smart.”
How can you get them to work for you?
32. Servitization:
Is a transformation journey
It involves firms (often manufacturing firms)
developing the capabilities they need to provide
services and solutions that supplement their
traditional product offerings
Making Things Providing Services
34. Lighting is ubiquitous,
LED lighting is inherently
digital, widespread
transition to LED will be a
key enabler for the IoT.
LiFi?
35. Creating a different business model
Using connectivity to provide dynamic pricing
Could also be:
• Product updates
• Remote diagnostics
• Energy efficiency
• Operational improvements
• Additional optional features
36. Creating a different business model
To provide additional revenue streams
• Provided free
• Only pay when you use it
• Health & Safety report
(Vibration, Duration, etc.)
• Location
• Customer access
• Service schedule
• Spare parts
37. Cloud based services
Software as a Service—SaaS
There are new additional services that
are/can be provided in buildings by Saas
• Proactive Remote Maintenance
(know–before-you-go)
• Energy Reporting and Control
• Demand Response
• Facility Management
• Desk & Meeting room scheduling
• etc. . . . . . + + +
New revenue opportunities
powered by the Internet
39. How easy is it to deploy? Product Updates
Fault Analysis
Analytics
Maintenance
Know-Before-You-Go
Remote Diagnostics
Technical Support
Location Services
Energy Efficiency
R&D Feedback
MTBF - Statistics
Benchmarking
Minimise Downtime
Asset Management
Environmental Compliance
Staff Efficiency
40. How easy is it to deploy? Product Updates
Fault Analysis
Analytics
Maintenance
Know-Before-You-Go
Remote Diagnostics
Technical Support
Location Services
Energy Efficiency
R&D Feedback
MTBF - Statistics
Benchmarking
Minimise Downtime
Asset Management
Environmental Compliance
Staff Efficiency
41. How easy is it to deploy? Product Updates
Fault Analysis
Analytics
Maintenance
Know-Before-You-Go
Remote Diagnostics
Technical Support
Location Services
Energy Efficiency
R&D Feedback
MTBF - Statistics
Benchmarking
Minimise Downtime
Asset Management
Environmental Compliance
Staff Efficiency
Technology itself is
only an enabler
The key is what to
do with the data and
how to analyse it
42. Direct customer contact throughout the product lifecycle
During a products lifecycle the costs are more than
5x the original value though Service and Spares
CAPEX OPEX
Connected
43. GENERATION X & THE MILLENNIALS
(WILL) RULE
GENERATION Z ARE COMING
44.
45.
46. A Blue Print
for the IoT?
IoT is fundamentally changing the way companies will do business
Products
Smarter
Products
● Embedded & enhanced processing power
● Greater data capabilities
● Bi-directional communications
Isolated Connected
● Pervasive coverage & greater bandwidth
● Multiple technologies to the Edge
● Real time communications
Operational
Technology
OT + IT
Convergence
● Applications and data
● Integrated/advanced analytics
● Shift in traditional product design
Service
Innovation
“Servitization”
● Products designed with integrated services
● Cloud Services
● New business models
Competitive
Advantage
Source: Machina Research, 2015
Key Takeaways – Industry Trends
47. Gartner Hype Curve
We always over estimate what will happen in the next two years
and under estimate what will happen in the next 10 years
51. Key takeaways - Industry trends
1
IoT is a game-changing opportunity for smart building participants. It enables them to provide integrated
solutions to maximize operational and energy efficiency, enhance innovation, develop remote services more
easily, and create new and valuable insights for end users.
2
The past 5 years have seen huge levels of technology innovation in the energy and environment industry
with smart technology re-defining the landscape.
The next 5 years will be the era of business model innovation as suppliers fight to maximize the real benefits
for customers.
3
X-as-a-service will become customers’ preferred business model and suppliers will need to develop service
capabilities or partner with integrated asset service companies or energy service providers in order to play in the
most dynamic part of the market.
4
Innovation of low power and low data-rate connectivity devices and the adoption of common standards for
data security and privacy and communications are influential factors in the acceptance of the IoT value
proposition by end users.
52.
53.
54.
55. Google’s self-driving cars (58) have passed 1,725,000 miles
1 accident (at 15mph), 13 + accidents not its fault