This document discusses why small businesses need a mobile experience. It notes that mobile usage is growing rapidly, with over 500 million Android phones and 300 million iPhones activated. Customers are using mobile to search for businesses, and not having a mobile site can lose customers. The mobile app industry is growing and will be worth $50 billion by 2017. Having a mobile app or site allows businesses to connect with customers anywhere and drive more store traffic. Embracing mobile technology gives small businesses an advantage over larger competitors.