Venay Kumar Beraar has over 15 years of experience in sales, customer service, and team leadership in the banking and travel industries. He is currently the Sales Manager for ING VYSYA Bank, where he is responsible for developing sales in two clusters consisting of 22 branches. Previously, he held roles at Mercury Travels, Thomas Cook India, HDFC Bank, and American Express, where he consistently exceeded sales targets and streamlined operations.

1. Venay Kumar Beraar
VINAY KUMAR BERAAR
Block 1 Res: 91-040-65941339
Flat 3 Mobile: 91-9848131798
Municipal Colony, Malakpet
Hyderabad-36
venay.kumar@gmail.com
Career Summary:
Substantial experience in Sales, customer service and team leading. An innovative result
oriented professional who values excellence, has high standards and effectively meets
deadlines, well-organized planner and effective communicator. Additional skills include
troubleshooting, reconciliation, effective people management and leadership.
Professional Experience
ING VYSYA BANK LTD: Present
Part of the Trade & FX team, responsible for launch and developing sales from Banjara Hills
& Abids Clusters in Hyderabad.
Key responsibilities are : Appointment of agents, tying up with corporate, account holders
and NTBs for our Travel Card, forex and their remittance requirements, development of
branch network are some of the key responsibilities. Handling 2 Clusters consisting of 22
Branches.
Brief Accomplishments:
• Launched FES products at Banjara Hills branch in 2011.
• Achieved revenue of 24 lacs in the first year of operations.
• Added several blue chip corporate for our card business.
• Handled many HNI customers from the branch.
• Instrumental in increasing revenue from the region since joining.
• Trained staff across branches about product, procedures and documentation of
FES.
• Trained staff across different departments: Home Loans, Personal Loans, Gold
Loan, Business Banking departments.
• Networked and hand held the branches in closing prospective enquiries into
actual transactions.
• Have undergone training for Trade related operations.
• Awarded Retail Lion for exemplary performance.
Mercury Travels Ltd: Sept 2007 to March 2011
In charge of developing forex business of the branch. Implement policies and revise process
for efficient operations.
Brief Accomplishments:
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2. Venay Kumar Beraar
• Established strong image for company-Loyalty and trust-through various
marketing and service initiatives. Achieved Rs32 Crore sales turnover in 1 year of
starting operations.
• Focused team efforts on increasing loyal/repeat customer base, resulting in
increase in number of clients with regards to less time commitments.
• Designed and implemented various reporting formats for the management.
• Major focus on handling NRI customers for their encashment and opening of their
NRE/NRO accounts.
• Liaised with banks for servicing their NRI customers.
Thomas Cook India Ltd: Jan 2007- July 2007
Recruited to handle the Madhapur Branch and to set strategic direction for increase of revenues
for the branch.
Brief Accomplishments:
• Seamless takeover of LKP branch at Madhapur Aggressively monitored the
pricing resulting in increased profit margin from 0.39% to 0.86% in one month
and, consequently to 1.05%.
• Followed up diligently with customers for payments- Reduced SAR ageing from
an average of 27 days to 14 days.
• Maintained high quality of service standards throughout. Increased loyalty of
corporate and repeat customers at counters.
• Increased number of NRI customers by liaising the banks with regards to opening
their accounts and encashment of FX.
HDFC BANK LTD Jan 2006- Nov 2006
In charge of the cash counter with additional responsibility of cross selling the Bank’s various
products.
• Reduced TAT for returned cheque queries.
• Streamlined process for funds transfers.
American Express FES India Ltd: Feb 2000- Dec 2005
Brief Accomplishments:
Held full responsibility for building Branch infrastructure, to achieve projected turnover. Trained,
supervised and evaluated sales and operations performance of the team.
• Launched Amex FES brand in Hyderabad. Achieved revenue of Rs 5 lacs within
one month of commencement of business.
• Streamlined reconciliation process between branches. Achieved NIL exposure as
against inter branch mismatch of 2 million US Dollars in the previous year.
• Reorganised the documentation process of all transactions resulting in NIL audit
exception.
• Conceived and implemented ideas to effectively manage the back office.
• Won the award of excellence for reconciling 2 years inter branch accounts in a
record number of 24 days.
Leadership:
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3. Venay Kumar Beraar
• Lead from the front at all times. Proven troubleshooter.
• Designed innovative practices to counter competition. Increased loyalty of
customers.
• Organised many training sessions for better implementation of policies and
software system.
• Improved employee relations. Created a sense of belonging between the team
members. Increased efficiency.
Employment History
• Sales Manager- FES- ING VYSYA Bank Ltd Present
• Assistant Manager- Mercury Travels Ltd 2007- 2011
• Assistant Manager- Thomas Cook India Ltd 2007
• Deputy Manager- HDFC BANK LTD 2006
• Team Leader-American Express Fes India Ltd 2000-2005
• Executive -LKP Merchant Financing Ltd 1998 - 2000
Personal Details
• Date of Birth : 16th
September 1973.
• Mail Id : venay.kumar@gmail.com
• Education : B. COM from Osmania University passed out in 1995.
• Others : Diploma in Computer Applications. Proficient in MS
Excel & MS Word
• Interests : Cricket, Reading.
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