1. W. Ray Meyer
522 W. Washington Ave.
Kirkwood, Mo. 63122
(314) 210-5099
http://linkedin.com/in/raymeyer
SUMMARY
Experienced Banking Executive with record of success exceeding sales and
operational goals. A strong leader with demonstrated ability to achieve targeted
goals through sales, sales training, motivating and coaching employees. Directed a
sales culture focused on excellent customer service and results. Supported Sr. VP of
Operations in daily auditing, reporting and customer research and fraud detection.
EXPERIENCE
First Presbyterian Church December 2009 -- Currently
Finance Committee/ Church Office Welcome Center
• Made recommendations for bank changes for accounts on retiring debt
and changing banking accounting relationships.
Greeted/ directed church visitors to appropriate departments and
announced visitors. Supported Pre-school director on special projects
Truman Bank Jan 2004 – Dec
2008
Vice President South Region District Manager
Responsible for overall management, staffing, training and coaching for 6 branches
of up to 65 employees and $296M in assets. Transformed the culture into a
customer focused, sales environment.
• Increased deposit base from $240M to $292M over a 3-year period.
• Initiated new outside sales effort and coached bank staff, which secured new
contacts and increased business opportunities.
• Implemented retail sales program to increase Company market share of
metro area business, beginning with base 1.25% and achieving a goal of
2.50% within one year.
• Restructured training, tracking and reporting for retail division on all aspects
of sales accountability.
• Maintained bank security and ensured daily operations were within
appropriate guidelines ensuring 100% compliance within each office.
• Direct reporting to Sr. V.P. of Operations and support for all aspects of
fraud prevention and customer investigations.
• Created program and individual accountability reporting system, which
increased debit card penetration from 47% to 92%.
• Increased Merchant Services program by 73% through coaching and product
modeling
2. National City (formerly Pioneer Bank) 2002 – 2004
Vice President Branch Manager
Managed staff and daily operations of local community branch office to ensure
customers received excellent customer service.
• Increased banking center assets by 23% through sales mentoring and
coaching staff of ten people.
• Trained three new professionals which were subsequently promoted to
management and supervisory roles.
• Selected to participate in Chamber of Commerce sponsored 10 week
leadership program to better facilitate community involvement.
• Consolidated monthly sales results, analyzed data and delivered in a concise
report to Senior Management.
Commerce Bank, NA
Assistant Vice President/ Branch Manager 1985 – 2002
Managed daily operations of branch office to ensure customers received best
customer service. Responsible for scheduling staff and expanding their product
knowledge on all bank products and services. Trained and coached sales team for
optimum business leads.
• Managed high sales volume branch. Tellers achieved 47,234 transactions
monthly while new account staff increased core products sales from 2.5 to
5.5 over three years- the highest in the region.
• Coached branch sales staff to keep book of business on A+ customer base
allowing Personal Banker to touch our most profitable customers on a
regular basis, letting them know they were appreciated.
• Coached daily, weekly and monthly to achieve annual goals.
• Increased loan activity in branch by 25%, achieving corporate goals
• Directed two high volume branches simultaneously for nine months while
still achieving corporate goals by making outside customer calls and direct
selling inside the office.
• Referred direct staff to positions of management within retail and corporate
banking departments as a result of thorough training in branch.
EDUCATION
Fontbonne University Options program
Business Administration ---125 hours completed
Central Methodist College
Business Administration
Missouri Life Licensed Insurance