SlideShare a Scribd company logo
1 of 134
UX Week
August 2015
Stephen Wendel
Head of Behavioral Science
@sawendel
Designing for Behavior Change
An Introduction
Hi! I’m Steve.
Head of Behavioral Science
Morningstar
Until recently, I was here
Update screen
Personalized financial guidance that transforms
financial lives through behavioral economics
Now, I’m at
Leading provider of independent investment advice
serving millions of people everyday, around the world
My Job
A new wave of behavioral research
Some
cool
gadgets and
products
Powering leading companies behind the scenes
And that’s what we’re talking about today
Understand the decision making
process and potential behavioral
obstacles.
Discover the appropriate
behavioral intervention
and target audience.
Design the product or
communication, from concept
to implementation
Refine the products and materials
iteratively, using rigorous
experimental testing.
Image from Designing for Behavior Change
And you?
I don’t understand why our users don’t ______?
The Path Ahead
1 Oh, so very limited
2 The obstacles we face
3 Three big strategies for overcoming them
4 Exercise
Four
Big
Lessons
1: We’re of two minds 2: We’re imperfect
4: Our choices are relative,
contextual & social
3: Friction Matters
Justice is Blind?
No, Justice is Hungry
Just add the logo.
300% boost in
enrollment
The Path Ahead
1 A new wave of products
2 Obstacles we face
3 Three big strategies for overcoming them
4 Exercise
We are all unique.
To
From
To
But our minds go through a similar process.
6 Potential Obstacles to Consumer Action
Image by Katie Palermo, and from Improving Employee Benefits
Cue: The Power of Simple Reminders
For Example, see: Karlan et al. 2010
Reaction: What does it evoke?
Reaction: Make It Normal With Peer
Comparisons or Social Proof
For Example, see: Allcott 2011
Evaluation: Do they know the benefits
(and costs)?
Evaluation: Most than economic costs
52% increase in clicks
See https://whichtestwon.com/
Ability: Can they actually take action
(and do they know it)?
Timing: Is there urgency to act now?
Timing: Time-based incentives can work
“...If you sign up by 7PM today,
you are eligible to win a free
iPad mini!”
“...If you are one of the first 100
people to sign up, you are
eligible to win a free iPad mini!”
7.5% clicked
9.6% clicked 13.1% clicked
See Balz and Wendel 2014
Today’s Path
1 Oh, so very limited
2 Obstacles we face
3 Three big strategies to overcome them
4 Exercise
So what’s a habit?
Adapted from ABC
Model (eg Miltenberger
2011) and Duhigg 2012
3 strategies to pass the CREATE funnel
Today’s Path
1 A new wave of products
2 Obstacles we face
3 Three big strategies to overcome them
4 Exercise
Exercise!
{Page 8: Using the CREATE Action Funnel}
{Pick a volunteer & do the exercise as a group}
Practical
Exercises:
Identifying
Obstacles
with the
CREATE
Model
Practical Exercises: Evaluating Two Alternatives
UX Week
August 2015
Stephen Wendel
Head of Behavioral Science
@sawendel
Discovering
the right behavior to target
The Path Ahead
1 Taking a step back
2 Three things that can help
3 Exercise
What’s the best way to lose weight?
What’s the best way to lose weight?
What’s the best way to engage your users?
The Path Ahead
1 Taking a step back
2 Three things that can help
3 Exercise
Discover the Outcome, Actor & Action
Image from Designing for Behavior Change
The Outcome: How will the world change?
Make it tangible
Why do you really care?
Why would your users really care?
Make sure you can measure it
“Users will gain experience with exercise”
vs
“Americans will have an average BMI of 25”
Actions: What Might –Someone– Do?
Actor: Who’s your audience?
Who’s your audience?
Impact, Ease, Cost & Fit
Elicit additional constraints
Channel?
Timeframe?
“Tone” of App?
Constraints make us free
The Path Ahead
1 Taking a step back
2 Three things that can help
3 Exercise
Exercise!
{Page 10-13: Group exercise}
{Pick a behavioral problem, Discover the right action to target}
Practical Exercises: Discover - Outcome & Action
Practical Exercises: Discover - Personas
Practical Exercises: Discover - Evaluate
UX Week
August 2015
Stephen Wendel
Head of Behavioral Science
@sawendel
Designing
the product around that target action
Please don’t yell at the fish.
Three strategies for changing behavior
Image from Designing for Behavior Change
The Path Ahead
1 Structure the action
2 Design the environment
3 Prepare the user
4 Exercise
Write out the sequence of steps.
Make each step pleasant.
Straightforward. “Easy”.
Tailor it to their prior experiences.
Skip ahead where possible.
Take the garden path.
Structure the action:
Break down hard problems
Conceptual design: develop a story
How consumers progress from “just starting out” to “success!”
Customer experience map by Mel Edwards, desonance.wordpress.com
Example: Structure the Action
The Path Ahead
1 Structure the action
2 Design the environment
3 Prepare the user
4 Exercise
Grab the person’s
attention.
Make sure the
motivation is clear.
Provide urgency.
Remove distractions.
Construct the environment
to support action
Examples: Construct the environment
The Path Ahead
1 Structure the action
2 Design the environment
3 Prepare the user
4 Exercise
Help consumers see
and tell the story
of their successes.
Build on related,
positive experiences.
Educate consumers
about how to do
take action.
Prepare the person for the action
Examples: Prepare the person
Another exercise graphic!
{Page 14: Pick a volunteer}
{Design the behavioral plan}
Practical
Exercises:
The
Behavioral
Plan
UX Week
August 2015
Stephen Wendel
Head of Behavioral Science
@sawendel
Designing
the user interface
The Path Ahead
1 Take a break
2 A Bag of Tricks
3 Some Tips
4 Exercise
Let designers do their magic.
The Path Ahead
1 Take a break
2 A Bag of Tricks
3 Some Tips
4 Exercise
Techniques 1 2 3 4
Obstacle: Try This:
Cue Tell the Person What the Action Is
Make It Clear Where to Act
Clear the Page of Distractions
Reaction Make Site Beautiful and Professional
Deploy Social Proof
Display Strong Authority on the Subject
Be Authentic and Personal
Evaluation Prime Relevant Associations
Leverage Loss Aversion
Use Peer Comparisons
Run a Competition
Avoid Cognitive Overhead
Avoid Choice Overload
Avoid Direct Payments
Ability Elicit Implementation Intentions
Default Everything
Lessen Burden of Action and Information
Deploy (Positive) Peer Comparisons
Timing Frame text to avoid temporal myopia
Remind of prior commitment to act
Make it scarce
Cue
Give
people
a
clear
target
Two powerful cue words: You and Free
Align with when people have time
10:30am Monday 10:30am Tuesday 8pm Tuesday
3.7% clicked 7.1% clicked 1.6% clicked
Reaction
Build on a trusted relationship.
300% increase in engagement - from adding a logo.
Randomized control trial conducted by Pizarro and Wendel, 2014
Make It Normal With Peer Comparisons
or Social Proof
For Example, see: Allcott 2011
Beauty and Scan-ability Matter
Which version is more inviting?
27% boost in account creation
vs.
Evaluation
Losses
loom
larger
than
gains
Offer dominated alternatives
Don’t Offer Lots of Choices At Once
(Simplify or use a hierarchy)
Describe the Benefit of Action,
Not Just the Content
Describing the content versus describing the benefit?
62% increase
Source: WhichTestWon.com
Ability
Use Defaults
(especially where engagement isn’t needed)
Employees
joining shortly
before Apr. 1st
Employees
joining shortly
after Apr. 1st
49%
86%
0%
20%
40%
60%
80%
100%
Opt In Opt Out
Madrian and Shea (2001)
Make sure they know they’ll succeed
5.5% clicked8.5% clicked
See Wendel and Balz 2014
Ability: Elicit Plans to Act
(Implementation Intentions)
See Milkman et al. 2011
Timing
Make the Future into the Present
From Dan Goldstein
Limited Time Offers Still Work
How can you create urgency?
“...If you sign up by 7PM today,
you are eligible to win a free
iPad mini!”
“...If you are one of the first 100
people to sign up, you are
eligible to win a free iPad mini!”
7.5% clicked
9.6% clicked 13.1% clicked
The Path Ahead
1 Take a break
2 A Bag of Tricks
3 Some Tips
4 Exercise
Exercise!
{Page 15: Pick a volunteer}
{Design a simple user interface: email}
Practical Exercises: Designing the invite email
UX Week
August 2015
Stephen Wendel
Head of Behavioral Science
@sawendel
Refining
the design and learning faster
The Path Ahead
1 One Big Lesson
2 How Experiments Work
3 Fitting it Together: A Three-Step Process
4 Exercise
Hundreds of RCTs – Big and Small –
On Usage and Impact
“...If you sign up by
7PM today,
you are eligible to
win a free iPad mini!”
“...If you are one of
the first 100 people
to sign up, you are
eligible to win a free
iPad mini!”
Most of our efforts
just don’t do much.
Lots of possible solutions
Applicability,
not
generalizability
How?
Checking whether the darned thing works
Impact Experiment:
The Gold Standard
Statistical Models w. Controls:
Harder Work, For a Silver Medal
The Path Ahead
1 One Big Lesson: Learn Faster
2 How Experiments Work
3 Fitting it Together: A Three-Step Process
4 Exercise
Experiments
in 2 Minutes
Step 1: Define Success.
What metric, by what amount?
Step 2: Develop the approach(es).
Step 3: Apply the behavioral bag of tricks.
Step 4: Take Stock:
What Do You Want
to Learn?
1) Does the darned thing work?
Type of Test: an “Impact Test”
Version A: Do Nothing
Version B: Your Communication
2) Can we get anything to work better?
Type of Test: a “Kitchen Sink Test”
Version A: Current Underperforming Version
Version B: Your Best Shot, with everything
3) What fundamentally
resonates with our
readers more, X or Y?
Type of Test:
an “Archetype Test”
Version A: Everything is X
Version B: Everything is Y
4) What exactly
drives a result?
Type of Test:
“Isolated Intervention”
(Aka “Microscope Test”)
Version A: A baseline
communication
Version B: The exact
same communication,
with a single small
change
Step 5: Do you have enough people?
Step 6: Measure the Impact, Test if it’s Real
The Path Ahead
1 One Big Lesson: Learn Faster
2 How Experiments Work
3 Fitting it Together: A Three-Step Process
4 Exercise
Impact – Ideas – Measured Changes
Generating
Ideas:
Where’s
the
problem?
Generating
Ideas:
Why
is there
a problem?
Find the leading indictors
that save waiting time.
Vet ideas cheaply,
before proving their
impact expensively.
It all starts by being wrong.
The Path Ahead
1 One Big Lesson: Learn Faster
2 How Experiments Work
3 Fitting it Together: A Three-Step Process
4 Exercise
Practical Exercises: Calc Sample Size (1 of 2)
Practical Exercises: Calculate Sample Size
Practical Exercises: Refine
UX Week
August 2015
Stephen Wendel
Head of Behavioral Science
@sawendel
A quick recap
It’s not enough to have an
awesome product or
communication
We’re all pretty limited
Understand: 6 Obstacles to Action
Discover: Outcome, Actor, Action
Design: 3 Strategies for Action
Refine: Learn Faster
Comments? Suggestions?
steve.wendel@morningstar.com

More Related Content

What's hot

Execution - The Discipline of getting things done
Execution - The Discipline of getting things done Execution - The Discipline of getting things done
Execution - The Discipline of getting things done
GMR Group
 
Unfold the true potential ......Seven Habits of Highly Effective People
Unfold the true potential ......Seven Habits of Highly Effective PeopleUnfold the true potential ......Seven Habits of Highly Effective People
Unfold the true potential ......Seven Habits of Highly Effective People
Syed Shahzad Ali
 
Growth Mindset_Staff Training_Building Day 1_2014_Presentation with Cuts
Growth Mindset_Staff Training_Building Day 1_2014_Presentation with CutsGrowth Mindset_Staff Training_Building Day 1_2014_Presentation with Cuts
Growth Mindset_Staff Training_Building Day 1_2014_Presentation with Cuts
Craig Curry
 
Social style self perception workshop
Social style self perception workshopSocial style self perception workshop
Social style self perception workshop
Amy Tejeda
 

What's hot (20)

Top 5 Soft Skills: What Successful People Know that Every Employee Needs to K...
Top 5 Soft Skills: What Successful People Know that Every Employee Needs to K...Top 5 Soft Skills: What Successful People Know that Every Employee Needs to K...
Top 5 Soft Skills: What Successful People Know that Every Employee Needs to K...
 
35 Best Quotes from Management for Happiness
35 Best Quotes from Management for Happiness35 Best Quotes from Management for Happiness
35 Best Quotes from Management for Happiness
 
Checklist for the Agile Manager
Checklist for the Agile ManagerChecklist for the Agile Manager
Checklist for the Agile Manager
 
Designing Your Life Virtual Workshop.pdf
Designing Your Life Virtual Workshop.pdfDesigning Your Life Virtual Workshop.pdf
Designing Your Life Virtual Workshop.pdf
 
Intersection of Prosci Change Management and Agile - Webinar
Intersection of Prosci Change Management and Agile - WebinarIntersection of Prosci Change Management and Agile - Webinar
Intersection of Prosci Change Management and Agile - Webinar
 
Linda rising - the power of an agile mindset
Linda rising  - the power of an agile mindsetLinda rising  - the power of an agile mindset
Linda rising - the power of an agile mindset
 
Our Iceberg Is Melting - Changing and Succeeding Under Any Conditions
Our Iceberg Is Melting - Changing and Succeeding Under Any ConditionsOur Iceberg Is Melting - Changing and Succeeding Under Any Conditions
Our Iceberg Is Melting - Changing and Succeeding Under Any Conditions
 
The One Minute Manager
The One Minute ManagerThe One Minute Manager
The One Minute Manager
 
Execution - The Discipline of getting things done
Execution - The Discipline of getting things done Execution - The Discipline of getting things done
Execution - The Discipline of getting things done
 
7 habits
7 habits7 habits
7 habits
 
Influencing skills - Getting results without direct authority
Influencing skills - Getting results without direct authorityInfluencing skills - Getting results without direct authority
Influencing skills - Getting results without direct authority
 
Agile Leadership - Beyond the Basics
Agile Leadership - Beyond the BasicsAgile Leadership - Beyond the Basics
Agile Leadership - Beyond the Basics
 
Agile Change Management
Agile Change ManagementAgile Change Management
Agile Change Management
 
Are You Being Agile or Doing Agile?
Are You Being Agile or Doing Agile?Are You Being Agile or Doing Agile?
Are You Being Agile or Doing Agile?
 
Seven habbits training]
Seven habbits training]Seven habbits training]
Seven habbits training]
 
Unfold the true potential ......Seven Habits of Highly Effective People
Unfold the true potential ......Seven Habits of Highly Effective PeopleUnfold the true potential ......Seven Habits of Highly Effective People
Unfold the true potential ......Seven Habits of Highly Effective People
 
Growth Mindset_Staff Training_Building Day 1_2014_Presentation with Cuts
Growth Mindset_Staff Training_Building Day 1_2014_Presentation with CutsGrowth Mindset_Staff Training_Building Day 1_2014_Presentation with Cuts
Growth Mindset_Staff Training_Building Day 1_2014_Presentation with Cuts
 
Using Storytelling in Change Management
Using Storytelling in Change ManagementUsing Storytelling in Change Management
Using Storytelling in Change Management
 
How to Embrace Change at Work
How to Embrace Change at WorkHow to Embrace Change at Work
How to Embrace Change at Work
 
Social style self perception workshop
Social style self perception workshopSocial style self perception workshop
Social style self perception workshop
 

Viewers also liked

From Paths to Sandboxes
From Paths to SandboxesFrom Paths to Sandboxes
From Paths to Sandboxes
Stephen Anderson
 

Viewers also liked (20)

Tips for Better eLearning
Tips for Better eLearningTips for Better eLearning
Tips for Better eLearning
 
The Making of PopCap's Plants vs Zombies
The Making of PopCap's Plants vs ZombiesThe Making of PopCap's Plants vs Zombies
The Making of PopCap's Plants vs Zombies
 
Designing for Flow: Creating Compelling User Experiences for Learning
Designing for Flow: Creating Compelling User Experiences for Learning Designing for Flow: Creating Compelling User Experiences for Learning
Designing for Flow: Creating Compelling User Experiences for Learning
 
Narrative Techniques for Learning
Narrative Techniques for LearningNarrative Techniques for Learning
Narrative Techniques for Learning
 
LxD - Learner Experience Design
LxD - Learner Experience DesignLxD - Learner Experience Design
LxD - Learner Experience Design
 
Why Your Brain Loves Video Games & The Implications for e-Learning
Why Your Brain Loves Video Games & The Implications for e-LearningWhy Your Brain Loves Video Games & The Implications for e-Learning
Why Your Brain Loves Video Games & The Implications for e-Learning
 
Digital Experiments - Action Design DC 10 Sept 15
Digital Experiments - Action Design DC 10 Sept 15Digital Experiments - Action Design DC 10 Sept 15
Digital Experiments - Action Design DC 10 Sept 15
 
Attention, Willpower and Decision-making for Design of Learning
Attention, Willpower and Decision-making for Design of Learning Attention, Willpower and Decision-making for Design of Learning
Attention, Willpower and Decision-making for Design of Learning
 
From Paths to Sandboxes
From Paths to SandboxesFrom Paths to Sandboxes
From Paths to Sandboxes
 
Gameful Design for Online Learning
Gameful Design for Online LearningGameful Design for Online Learning
Gameful Design for Online Learning
 
The making of pop cap's plants vs zombies
The making of pop cap's plants vs zombiesThe making of pop cap's plants vs zombies
The making of pop cap's plants vs zombies
 
Designing for Habit Formation
Designing for Habit FormationDesigning for Habit Formation
Designing for Habit Formation
 
ALEX Con 2015 -- Jellyvision
ALEX Con 2015 -- JellyvisionALEX Con 2015 -- Jellyvision
ALEX Con 2015 -- Jellyvision
 
UX for Learning Design
UX for Learning DesignUX for Learning Design
UX for Learning Design
 
Designing Games for "the 43-year-old woman"
Designing Games for "the 43-year-old woman"Designing Games for "the 43-year-old woman"
Designing Games for "the 43-year-old woman"
 
Instructional Design Web Comic #4 - Addendum
Instructional Design Web Comic #4 - AddendumInstructional Design Web Comic #4 - Addendum
Instructional Design Web Comic #4 - Addendum
 
Guerrilla (or Agile) Evaluation for Learning
Guerrilla (or Agile) Evaluation for LearningGuerrilla (or Agile) Evaluation for Learning
Guerrilla (or Agile) Evaluation for Learning
 
eLearning Today: Trends in Tech #LSCON
eLearning Today: Trends in Tech #LSCONeLearning Today: Trends in Tech #LSCON
eLearning Today: Trends in Tech #LSCON
 
Keynote #2 applying behavioural insights to public policy by Rory Gallagher
Keynote #2 applying behavioural insights to public policy by Rory GallagherKeynote #2 applying behavioural insights to public policy by Rory Gallagher
Keynote #2 applying behavioural insights to public policy by Rory Gallagher
 
Behaviour change presentation
Behaviour change presentationBehaviour change presentation
Behaviour change presentation
 

Similar to UXWeek 2015 - Designing for Behavior Change

Similar to UXWeek 2015 - Designing for Behavior Change (20)

Behavioral Econ 101 for Product Design - Action Design DC 12 August 2014
Behavioral Econ 101 for Product Design - Action Design DC 12 August 2014Behavioral Econ 101 for Product Design - Action Design DC 12 August 2014
Behavioral Econ 101 for Product Design - Action Design DC 12 August 2014
 
How to Get Started or Expand Your Learning Analytics Program
 How to Get Started or Expand Your Learning Analytics Program How to Get Started or Expand Your Learning Analytics Program
How to Get Started or Expand Your Learning Analytics Program
 
Designing for complex business problems
Designing for complex business problems Designing for complex business problems
Designing for complex business problems
 
SXSW Workshop on Designing for Behavior Change (2014)
SXSW Workshop on Designing for Behavior Change (2014)SXSW Workshop on Designing for Behavior Change (2014)
SXSW Workshop on Designing for Behavior Change (2014)
 
Getting started with UX research October 2017.pptx
Getting started with UX research October 2017.pptxGetting started with UX research October 2017.pptx
Getting started with UX research October 2017.pptx
 
Creating Impact Through Product Design
Creating Impact Through Product DesignCreating Impact Through Product Design
Creating Impact Through Product Design
 
Vision to Action
Vision to ActionVision to Action
Vision to Action
 
Business analyst professional day 2019
Business analyst professional day 2019Business analyst professional day 2019
Business analyst professional day 2019
 
Agile Product Management - Co-Training with Angel Medinilla (c)
Agile Product Management - Co-Training with Angel Medinilla (c)Agile Product Management - Co-Training with Angel Medinilla (c)
Agile Product Management - Co-Training with Angel Medinilla (c)
 
Introduction to Design thinking 2015 by Vedran Antoljak
Introduction to Design thinking 2015 by Vedran AntoljakIntroduction to Design thinking 2015 by Vedran Antoljak
Introduction to Design thinking 2015 by Vedran Antoljak
 
Imperial experiments session
Imperial experiments sessionImperial experiments session
Imperial experiments session
 
Ux
UxUx
Ux
 
Nyu itp lean class 1 2.2.2015
Nyu itp lean class 1 2.2.2015Nyu itp lean class 1 2.2.2015
Nyu itp lean class 1 2.2.2015
 
NYU ITP Lean Class 1 2.2.2015
NYU ITP Lean Class 1 2.2.2015NYU ITP Lean Class 1 2.2.2015
NYU ITP Lean Class 1 2.2.2015
 
Using nudge theory to achieve a competitive edge with your UX
Using nudge theory to achieve a competitive edge with your UXUsing nudge theory to achieve a competitive edge with your UX
Using nudge theory to achieve a competitive edge with your UX
 
Tunde digital innovation sep 2010
Tunde digital innovation sep 2010Tunde digital innovation sep 2010
Tunde digital innovation sep 2010
 
Lean Introduction
Lean IntroductionLean Introduction
Lean Introduction
 
Using Nudge Theory to achieve a competitive edge with your UX | Psychology of...
Using Nudge Theory to achieve a competitive edge with your UX | Psychology of...Using Nudge Theory to achieve a competitive edge with your UX | Psychology of...
Using Nudge Theory to achieve a competitive edge with your UX | Psychology of...
 
Adopting innovation
Adopting innovationAdopting innovation
Adopting innovation
 
SSBMInnovation Business Model Design Workshop-1
SSBMInnovation Business Model Design Workshop-1SSBMInnovation Business Model Design Workshop-1
SSBMInnovation Business Model Design Workshop-1
 

Recently uploaded

Structuring Teams and Portfolios for Success
Structuring Teams and Portfolios for SuccessStructuring Teams and Portfolios for Success
Structuring Teams and Portfolios for Success
UXDXConf
 
Future Visions: Predictions to Guide and Time Tech Innovation, Peter Udo Diehl
Future Visions: Predictions to Guide and Time Tech Innovation, Peter Udo DiehlFuture Visions: Predictions to Guide and Time Tech Innovation, Peter Udo Diehl
Future Visions: Predictions to Guide and Time Tech Innovation, Peter Udo Diehl
Peter Udo Diehl
 
Breaking Down the Flutterwave Scandal What You Need to Know.pdf
Breaking Down the Flutterwave Scandal What You Need to Know.pdfBreaking Down the Flutterwave Scandal What You Need to Know.pdf
Breaking Down the Flutterwave Scandal What You Need to Know.pdf
UK Journal
 

Recently uploaded (20)

Syngulon - Selection technology May 2024.pdf
Syngulon - Selection technology May 2024.pdfSyngulon - Selection technology May 2024.pdf
Syngulon - Selection technology May 2024.pdf
 
Intro in Product Management - Коротко про професію продакт менеджера
Intro in Product Management - Коротко про професію продакт менеджераIntro in Product Management - Коротко про професію продакт менеджера
Intro in Product Management - Коротко про професію продакт менеджера
 
TopCryptoSupers 12thReport OrionX May2024
TopCryptoSupers 12thReport OrionX May2024TopCryptoSupers 12thReport OrionX May2024
TopCryptoSupers 12thReport OrionX May2024
 
AI revolution and Salesforce, Jiří Karpíšek
AI revolution and Salesforce, Jiří KarpíšekAI revolution and Salesforce, Jiří Karpíšek
AI revolution and Salesforce, Jiří Karpíšek
 
Demystifying gRPC in .Net by John Staveley
Demystifying gRPC in .Net by John StaveleyDemystifying gRPC in .Net by John Staveley
Demystifying gRPC in .Net by John Staveley
 
WSO2CONMay2024OpenSourceConferenceDebrief.pptx
WSO2CONMay2024OpenSourceConferenceDebrief.pptxWSO2CONMay2024OpenSourceConferenceDebrief.pptx
WSO2CONMay2024OpenSourceConferenceDebrief.pptx
 
ECS 2024 Teams Premium - Pretty Secure
ECS 2024   Teams Premium - Pretty SecureECS 2024   Teams Premium - Pretty Secure
ECS 2024 Teams Premium - Pretty Secure
 
What's New in Teams Calling, Meetings and Devices April 2024
What's New in Teams Calling, Meetings and Devices April 2024What's New in Teams Calling, Meetings and Devices April 2024
What's New in Teams Calling, Meetings and Devices April 2024
 
Structuring Teams and Portfolios for Success
Structuring Teams and Portfolios for SuccessStructuring Teams and Portfolios for Success
Structuring Teams and Portfolios for Success
 
How Red Hat Uses FDO in Device Lifecycle _ Costin and Vitaliy at Red Hat.pdf
How Red Hat Uses FDO in Device Lifecycle _ Costin and Vitaliy at Red Hat.pdfHow Red Hat Uses FDO in Device Lifecycle _ Costin and Vitaliy at Red Hat.pdf
How Red Hat Uses FDO in Device Lifecycle _ Costin and Vitaliy at Red Hat.pdf
 
TEST BANK For, Information Technology Project Management 9th Edition Kathy Sc...
TEST BANK For, Information Technology Project Management 9th Edition Kathy Sc...TEST BANK For, Information Technology Project Management 9th Edition Kathy Sc...
TEST BANK For, Information Technology Project Management 9th Edition Kathy Sc...
 
Future Visions: Predictions to Guide and Time Tech Innovation, Peter Udo Diehl
Future Visions: Predictions to Guide and Time Tech Innovation, Peter Udo DiehlFuture Visions: Predictions to Guide and Time Tech Innovation, Peter Udo Diehl
Future Visions: Predictions to Guide and Time Tech Innovation, Peter Udo Diehl
 
Where to Learn More About FDO _ Richard at FIDO Alliance.pdf
Where to Learn More About FDO _ Richard at FIDO Alliance.pdfWhere to Learn More About FDO _ Richard at FIDO Alliance.pdf
Where to Learn More About FDO _ Richard at FIDO Alliance.pdf
 
1111 ChatGPT Prompts PDF Free Download - Prompts for ChatGPT
1111 ChatGPT Prompts PDF Free Download - Prompts for ChatGPT1111 ChatGPT Prompts PDF Free Download - Prompts for ChatGPT
1111 ChatGPT Prompts PDF Free Download - Prompts for ChatGPT
 
IESVE for Early Stage Design and Planning
IESVE for Early Stage Design and PlanningIESVE for Early Stage Design and Planning
IESVE for Early Stage Design and Planning
 
Breaking Down the Flutterwave Scandal What You Need to Know.pdf
Breaking Down the Flutterwave Scandal What You Need to Know.pdfBreaking Down the Flutterwave Scandal What You Need to Know.pdf
Breaking Down the Flutterwave Scandal What You Need to Know.pdf
 
Using IESVE for Room Loads Analysis - UK & Ireland
Using IESVE for Room Loads Analysis - UK & IrelandUsing IESVE for Room Loads Analysis - UK & Ireland
Using IESVE for Room Loads Analysis - UK & Ireland
 
WebAssembly is Key to Better LLM Performance
WebAssembly is Key to Better LLM PerformanceWebAssembly is Key to Better LLM Performance
WebAssembly is Key to Better LLM Performance
 
Unpacking Value Delivery - Agile Oxford Meetup - May 2024.pptx
Unpacking Value Delivery - Agile Oxford Meetup - May 2024.pptxUnpacking Value Delivery - Agile Oxford Meetup - May 2024.pptx
Unpacking Value Delivery - Agile Oxford Meetup - May 2024.pptx
 
Enterprise Knowledge Graphs - Data Summit 2024
Enterprise Knowledge Graphs - Data Summit 2024Enterprise Knowledge Graphs - Data Summit 2024
Enterprise Knowledge Graphs - Data Summit 2024
 

UXWeek 2015 - Designing for Behavior Change