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UX Lesson 4: Task & Feature Analysis
The document discusses the process of task and feature analysis in user experience design. It explains that task analysis defines what users need to do and how they should do it. The steps are to break tasks down into detailed subtasks from the user's perspective and identify potential points of frustration. Creating a user flow diagram can reveal the hidden complexity of tasks. Feature analysis involves mapping out all user requirements and prioritizing them as essential, simple, complex, or nice to have. The document provides exercises for analyzing the tasks and user flows of booking a hotel room on different websites.
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UX Lesson 4: Task & Feature Analysis
- 1. MIRUM AGENCY 2014 byJoan Lumanauw | May, 2015 Session4: TASK & FEATURE ANALYSIS
- 2. Now that weknow the principles of Usability How do we implement it?
- 3. Discover Define DesignValidate Develop Stakeholder Interview Business Requirement Doing Output User Research Success Metrics Target Audience Goals & Objectives Competitors Brand Vision User Personas Needs Triggers Motivations Goals Creative Ideation Idea Campaign/ Product Source User Journey Experience Mapping CTA Usability Testing Validated Prototype Production Graphic Design Code Launch Real Users Real Users User-Centered Design Process Activity Requirement Gathering UX Design Feature Analysis IA UI Task Analysis Sitemap & Prototype User Flow
- 4. Goals Discover Define Stakeholder Interview Business Requirement Doing Output User Research Success Metrics Target Audience Goals & Objectives Competitors Brand Vision User Personas NeedsTriggers Motivations Creative Ideation Idea Campaign/ Product Source User Journey Experience Mapping CTA Real Users Activity Design Validate Develop Requirement Gathering UX Design User Flow Feature Analysis IA UI Usability Testing Validated Prototype Production Graphic Design Code Launch Real Users Task Analysis User-Centered Design Process This is where usability starts Sitemap & Prototype
- 5.
- 6. What steps musta user take to reach our goals. TASK ANALYSIS
- 7. Defines what wewant the users to do Defines how we want them to do it Task AnalysisBusiness Analysis
- 8. Common sense isyour no.1 tool. 1. Slow down and walk through the process from a users perspective. Imagine that the users are you at your least sober moment. 3. Break down the tasks into more step-by- step detailed subtask. • When are they likely to get frustrated? • How can we anticipate their needs? • How can we speed up their learning process? Task Analysis 2. Identify all the major task a user needs to accomplish.
- 9. A user flowoften reveal the hidden complexity of everyday activity The Output: User Flow
- 10. Task Analysis &User Flow In pairs, conduct a task analysis and compare the user flow of booking a hotel room in these two websites. Exercise 2.1
- 11. A list ofall the information, features, capabilities users require to complete the tasks REQUIREMENT DEFINITION
- 12. Essential Simple Complex Nice tohave In pairs, map out all the requirements of both website and put them on the feature priority diagram. Feature Analysis Exercise 2.2
- 13.