The document discusses the changing retail landscape and the challenges facing pureplay retailers. It finds that pureplay retailers must spend heavily on paid search to drive traffic since they lack brand awareness from physical stores. Pureplay retailers purchase more paid search keywords but pay higher costs per visitor than retailers with physical stores. While some pureplay retailers are growing rapidly in sales, many struggle with profitability due to high customer acquisition costs from their reliance on performance marketing. The document examines how retailers are adapting by adding physical storefronts or through acquisitions.
The document discusses best practices for using location-based technologies like beacons in retail. It describes how Point Inside helps retailers implement these solutions by providing tools to digitize floor plans, deploy beacons, and monitor their performance. It also presents a case study of how Nebraska Furniture Mart used Point Inside's platform to implement beacons and mobile wayfinding across their large Texas stores, resulting in increased traffic, revenue, and sales.
Retail's BIG Show
January 15-17, 2017
GREG BUZEK, President, IHL Group
JEFF ROSTER, VP, Strategy, IHL Group
DAVID STROBELT, SVP/CIO, Modell’s Sporting Goods
SCOTT EMMONS, Director and Founder, Innovation Lab, The Neiman Marcus Group
Presentation from NRF 2019 Retail's Big Show
Seth Webb, Managing Director, Tusk Ventures
Al Gerrie, Co-Founder and CEO, ZigZag Global
Mike Oitzman, VP or Marketing & Product , IceCream Labs
Sara Whiffen, Founder and CEO, rohvi
Mike Futch, President, Tompkins Robotics
Erhan Ark, Founder and CEO, Pick 'n' Watch
Omnichannel Commerce & The Customer Experience - Featuring Don PeppersMargot Heiligman
This document provides a summary of a presentation on omnichannel commerce and the customer experience. It discusses how technologies like mobile phones and the internet have disrupted existing business models and empowered customers. It emphasizes the importance of shifting from product-centric to customer-centric strategies and delivering frictionless customer experiences. It also addresses challenges like integrating systems, aligning organizational structures, and shifting company culture and mindsets to truly meet customer needs across all channels.
The document discusses the changing retail landscape and the challenges facing pureplay retailers. It finds that pureplay retailers must spend heavily on paid search to drive traffic since they lack brand awareness from physical stores. Pureplay retailers purchase more paid search keywords but pay higher costs per visitor than retailers with physical stores. While some pureplay retailers are growing rapidly in sales, many struggle with profitability due to high customer acquisition costs from their reliance on performance marketing. The document examines how retailers are adapting by adding physical storefronts or through acquisitions.
The document discusses best practices for using location-based technologies like beacons in retail. It describes how Point Inside helps retailers implement these solutions by providing tools to digitize floor plans, deploy beacons, and monitor their performance. It also presents a case study of how Nebraska Furniture Mart used Point Inside's platform to implement beacons and mobile wayfinding across their large Texas stores, resulting in increased traffic, revenue, and sales.
Retail's BIG Show
January 15-17, 2017
GREG BUZEK, President, IHL Group
JEFF ROSTER, VP, Strategy, IHL Group
DAVID STROBELT, SVP/CIO, Modell’s Sporting Goods
SCOTT EMMONS, Director and Founder, Innovation Lab, The Neiman Marcus Group
Presentation from NRF 2019 Retail's Big Show
Seth Webb, Managing Director, Tusk Ventures
Al Gerrie, Co-Founder and CEO, ZigZag Global
Mike Oitzman, VP or Marketing & Product , IceCream Labs
Sara Whiffen, Founder and CEO, rohvi
Mike Futch, President, Tompkins Robotics
Erhan Ark, Founder and CEO, Pick 'n' Watch
Omnichannel Commerce & The Customer Experience - Featuring Don PeppersMargot Heiligman
This document provides a summary of a presentation on omnichannel commerce and the customer experience. It discusses how technologies like mobile phones and the internet have disrupted existing business models and empowered customers. It emphasizes the importance of shifting from product-centric to customer-centric strategies and delivering frictionless customer experiences. It also addresses challenges like integrating systems, aligning organizational structures, and shifting company culture and mindsets to truly meet customer needs across all channels.
How Data Will Replace Discounting: Lessons From Uber, Point 93 and Orchard MileNational Retail Federation
Presentation from Retail’s BIG Show, January 15-17, 2017.
JENNIE BAIK, CEO and Co-Founder, Orchard Mile
SAMANTHA ZIRKIN, CEO, Point 93
GARRETT VAN RYZIN, Head of Marketplace Optimization Advanced Development, Uber
Presentation from Retail’s BIG Show, January 15-17, 2017.
GWEN MORRISON, CEO, The Americas and Australasia, The Store – WPP
DAVID ABBOTT, VP, Integrated Media and Online Marketing, The Home Depot
JEFF ROSENFELD, VP, Customer Insight and Analytics, The Neiman Marcus Group
BARBARA THAU, Contributing Writer, Forbes
How Lucky Brand Optimized Allocation and Store Fulfillment with Advanced Anal...National Retail Federation
Lucky Brand implemented advanced analytics and optimization tools from Celect to improve inventory allocation and store fulfillment. Celect's demand prediction and optimization modules were rolled out in three phases from May 2018 to November 2018. Initial results showed improved fulfillment by prioritizing slower stores and increased sales. Celect also provided more optimized size replenishment and store-specific assortments. Future enhancements will refine replenishment and utilize Celect for basics management. Overall, Celect demonstrated customer service and commitment to evolving their tools based on Lucky Brand's feedback.
How business ecosystems have force-multiplied value for retailers and consumersNational Retail Federation
Presentation from NRF 2022: Retail’s Big Show
with Alberto Serrentino, Founder, Varese Retail; Tony Shan, Head of TmallGlobal, the Americas, Alibaba Group; and Stelleo Tolda, President of Commerce, Mercado Libre
Retail's BIG Show
January 15-17, 2017
What's Hiding in Your Point of Sale Data?
Irad Ben-Gal, Stanford University/C-B4
Miki Cisic, C-B4 Analytics
Joe Gauthier, Wesco, Inc.
Presentation from Retail’s BIG Show, January 15-17, 2017. NIKKI BAIRD, Industry Analyst, RSR Research
GRAEME MCVIE, VP and GM, Precima
CHUCK SAMPLE, VP, Insight and Analytics, US Foods, Inc.
Who wins in an environment where stores are not only physical, but, both physical and digital, and anybody can set up a store front very easily.
Where the role of the retailer of the future is not merely delivering product to the shelf, but will include pricing, picking, and delivering product right to the household.
Presentation from NRF 2019 Retail's Big Show
Sharad Khare, Khare Communications
Eleanor Morgan, Casper
Drew Green, INDOCHINO
Jennifer Braunschweiger, MM.LaFleur
Exhibitor Insights Presentation from Retail’s BIG Show, January 15-17, 2017.
The right technology can help rapidly unify commerce. Learn how cloud-based solutions on a single platform quickly integrate & improve customer engagement and sales.
JIM BARNES, CEO, Enspire Commerce
The document discusses the importance of context, content, and crowds (the power triangle) for modern real-time marketing. It provides examples of how The Entertainer retailer uses customer data and context to personalize marketing messages. SmartFocus' tools have helped The Entertainer increase email revenues, conversion rates, and returning customers through personalized, real-time messaging based on customers' purchase history, interactions, locations and other contextual data.
The Global Challenge to Reinvent the Last Mile in Retail: Insights From Sains...National Retail Federation
The document discusses challenges and opportunities in reinventing last-mile retail delivery. It notes that e-commerce has grown much faster than physical stores. Consumer expectations for delivery speed and convenience are rising, especially among younger generations. Fulfilling online orders comes with higher costs that compress margins for retailers. Winners will raise the customer experience bar while improving economics through measures like common delivery platforms and optimized operations. The case of Sainsbury's Argos transitioning to a digital retailer focused on omnichannel delivery is also discussed.
How Tablet Mobility is Transforming the Way Retailers Engage Customers & Driv...National Retail Federation
The document discusses how tablet mobility is transforming retail by engaging customers and driving business growth. It summarizes that customers are more knowledgeable than ever before and expect unified commerce experiences. The rise of millennials and their preference for digital and mobile experiences will also impact retail strategies. Successful retailers will offer seamless omnichannel experiences and implement comprehensive mobile strategies to improve the customer experience and increase sales.
The document discusses trends in the mobile enterprise market in 2015. It finds that the number of mobile enterprise application companies has grown 20% in the last year to 313 companies. While this growth rate is modest, it is similar to the early days of software as a service. Industry-focused mobile apps now make up about a third of companies. Early mergers and acquisitions have centered on productivity apps. The number of mobile enterprise enabler companies has also grown, now totaling 220 companies focused on problems like user engagement and development efficiency. Funding of both mobile apps and enablers is accelerating, with several categories like productivity, payments, and analytics receiving significant investments.
Digital transformation: the future of retailMosoco Ltd
The document discusses opportunities for digitizing and transforming the retail experience through smart and digital technologies. It explores how consumer shopping behaviors are changing with increased online shopping and same-day delivery expectations. It then outlines several digital strategies and technologies retailers can adopt to enhance the in-store and online shopping experience, such as implementing Wi-Fi, augmented reality mirrors, mobile POS, beacon marketing, and personalizing products. The document also discusses how these digital tools can be used to combat showrooming, track customers, manage inventory, and transform underused real estate like vacant lots.
Starting with the Top 10 trends impacting Digital Commerce market, this presentation by Dimension Data shares an understanding of the Digital Commerce landscape & opportunity, five best practices to implement digital commerce, and recommendations like Cloud Services for SAP Hybris Commerce.
NRF 2019: Retail's Big Show
Sunil Suram, Director of AI and Big Data, Tango
Pranav Tyagi, President and CEO, Tango
Mark Zygmontowicz, SVP, Business Development, Tango
Creating Operational Efficiencies And Digital Transformation At Shoes Of PreyG3 Communications
The document discusses Shoes of Prey's focus on digital transformation and operational efficiencies to provide mass customization. It notes consumers now want customized products available when they want them. Shoes of Prey aims to give customers what they want, when they want it, by addressing challenges like technology, manufacturing, shipping, payments and customer service. The company observes friction points to prioritize solving, in order to continue meeting evolving consumer desires.
Moving Forward with Big Data: The Future of Retail AnalyticsBill Bishop
Out new report Moving Forward with Big Data: The Future of Retail Analytics goes deeper into new territory that's relevant to changes taking place across retailing.
It calls out significant progress in the past 9 months.
• The definition of big data has grown beyond technical, i.e. “what it is,” to include “what it does.”
• A lot more companies are executing big data projects (an increase from < 20% to now 65% of sample respondents).
• Most of the focus is on driving top line growth.
How Data Will Replace Discounting: Lessons From Uber, Point 93 and Orchard MileNational Retail Federation
Presentation from Retail’s BIG Show, January 15-17, 2017.
JENNIE BAIK, CEO and Co-Founder, Orchard Mile
SAMANTHA ZIRKIN, CEO, Point 93
GARRETT VAN RYZIN, Head of Marketplace Optimization Advanced Development, Uber
Presentation from Retail’s BIG Show, January 15-17, 2017.
GWEN MORRISON, CEO, The Americas and Australasia, The Store – WPP
DAVID ABBOTT, VP, Integrated Media and Online Marketing, The Home Depot
JEFF ROSENFELD, VP, Customer Insight and Analytics, The Neiman Marcus Group
BARBARA THAU, Contributing Writer, Forbes
How Lucky Brand Optimized Allocation and Store Fulfillment with Advanced Anal...National Retail Federation
Lucky Brand implemented advanced analytics and optimization tools from Celect to improve inventory allocation and store fulfillment. Celect's demand prediction and optimization modules were rolled out in three phases from May 2018 to November 2018. Initial results showed improved fulfillment by prioritizing slower stores and increased sales. Celect also provided more optimized size replenishment and store-specific assortments. Future enhancements will refine replenishment and utilize Celect for basics management. Overall, Celect demonstrated customer service and commitment to evolving their tools based on Lucky Brand's feedback.
How business ecosystems have force-multiplied value for retailers and consumersNational Retail Federation
Presentation from NRF 2022: Retail’s Big Show
with Alberto Serrentino, Founder, Varese Retail; Tony Shan, Head of TmallGlobal, the Americas, Alibaba Group; and Stelleo Tolda, President of Commerce, Mercado Libre
Retail's BIG Show
January 15-17, 2017
What's Hiding in Your Point of Sale Data?
Irad Ben-Gal, Stanford University/C-B4
Miki Cisic, C-B4 Analytics
Joe Gauthier, Wesco, Inc.
Presentation from Retail’s BIG Show, January 15-17, 2017. NIKKI BAIRD, Industry Analyst, RSR Research
GRAEME MCVIE, VP and GM, Precima
CHUCK SAMPLE, VP, Insight and Analytics, US Foods, Inc.
Who wins in an environment where stores are not only physical, but, both physical and digital, and anybody can set up a store front very easily.
Where the role of the retailer of the future is not merely delivering product to the shelf, but will include pricing, picking, and delivering product right to the household.
Presentation from NRF 2019 Retail's Big Show
Sharad Khare, Khare Communications
Eleanor Morgan, Casper
Drew Green, INDOCHINO
Jennifer Braunschweiger, MM.LaFleur
Exhibitor Insights Presentation from Retail’s BIG Show, January 15-17, 2017.
The right technology can help rapidly unify commerce. Learn how cloud-based solutions on a single platform quickly integrate & improve customer engagement and sales.
JIM BARNES, CEO, Enspire Commerce
The document discusses the importance of context, content, and crowds (the power triangle) for modern real-time marketing. It provides examples of how The Entertainer retailer uses customer data and context to personalize marketing messages. SmartFocus' tools have helped The Entertainer increase email revenues, conversion rates, and returning customers through personalized, real-time messaging based on customers' purchase history, interactions, locations and other contextual data.
The Global Challenge to Reinvent the Last Mile in Retail: Insights From Sains...National Retail Federation
The document discusses challenges and opportunities in reinventing last-mile retail delivery. It notes that e-commerce has grown much faster than physical stores. Consumer expectations for delivery speed and convenience are rising, especially among younger generations. Fulfilling online orders comes with higher costs that compress margins for retailers. Winners will raise the customer experience bar while improving economics through measures like common delivery platforms and optimized operations. The case of Sainsbury's Argos transitioning to a digital retailer focused on omnichannel delivery is also discussed.
How Tablet Mobility is Transforming the Way Retailers Engage Customers & Driv...National Retail Federation
The document discusses how tablet mobility is transforming retail by engaging customers and driving business growth. It summarizes that customers are more knowledgeable than ever before and expect unified commerce experiences. The rise of millennials and their preference for digital and mobile experiences will also impact retail strategies. Successful retailers will offer seamless omnichannel experiences and implement comprehensive mobile strategies to improve the customer experience and increase sales.
The document discusses trends in the mobile enterprise market in 2015. It finds that the number of mobile enterprise application companies has grown 20% in the last year to 313 companies. While this growth rate is modest, it is similar to the early days of software as a service. Industry-focused mobile apps now make up about a third of companies. Early mergers and acquisitions have centered on productivity apps. The number of mobile enterprise enabler companies has also grown, now totaling 220 companies focused on problems like user engagement and development efficiency. Funding of both mobile apps and enablers is accelerating, with several categories like productivity, payments, and analytics receiving significant investments.
Digital transformation: the future of retailMosoco Ltd
The document discusses opportunities for digitizing and transforming the retail experience through smart and digital technologies. It explores how consumer shopping behaviors are changing with increased online shopping and same-day delivery expectations. It then outlines several digital strategies and technologies retailers can adopt to enhance the in-store and online shopping experience, such as implementing Wi-Fi, augmented reality mirrors, mobile POS, beacon marketing, and personalizing products. The document also discusses how these digital tools can be used to combat showrooming, track customers, manage inventory, and transform underused real estate like vacant lots.
Starting with the Top 10 trends impacting Digital Commerce market, this presentation by Dimension Data shares an understanding of the Digital Commerce landscape & opportunity, five best practices to implement digital commerce, and recommendations like Cloud Services for SAP Hybris Commerce.
NRF 2019: Retail's Big Show
Sunil Suram, Director of AI and Big Data, Tango
Pranav Tyagi, President and CEO, Tango
Mark Zygmontowicz, SVP, Business Development, Tango
Creating Operational Efficiencies And Digital Transformation At Shoes Of PreyG3 Communications
The document discusses Shoes of Prey's focus on digital transformation and operational efficiencies to provide mass customization. It notes consumers now want customized products available when they want them. Shoes of Prey aims to give customers what they want, when they want it, by addressing challenges like technology, manufacturing, shipping, payments and customer service. The company observes friction points to prioritize solving, in order to continue meeting evolving consumer desires.
Moving Forward with Big Data: The Future of Retail AnalyticsBill Bishop
Out new report Moving Forward with Big Data: The Future of Retail Analytics goes deeper into new territory that's relevant to changes taking place across retailing.
It calls out significant progress in the past 9 months.
• The definition of big data has grown beyond technical, i.e. “what it is,” to include “what it does.”
• A lot more companies are executing big data projects (an increase from < 20% to now 65% of sample respondents).
• Most of the focus is on driving top line growth.
This document describes a webinar that discussed next generation business and retail analytics technologies. The webinar covered challenges with current business intelligence tools, new analytics vendors and tools, trends in retail analytics, and case studies of companies using new analytics tools to improve performance.
Retail Disruption Case Study: Brand Growth Success StoryG3 Communications
Barry Beck, founder and COO of Bluemercury, discusses the company's origins and growth. He founded Bluemercury in 1999 as a neighborhood beauty store focused on providing expert advice through a team of beauty consultants. Since then, Bluemercury has grown rapidly through additional store openings and an acquisition by Macy's, becoming a leading beauty retailer with over 130 stores across the US. Beck emphasizes the importance of innovation to Bluemercury's continued success, including developing new beauty products, leveraging emerging technologies, and adapting to changes in consumer shopping behaviors.
Netflix est une entreprise qui a révolutionné la manière dont les canadiens et les américains regardent les films.
Dans le cadre d'une présentation en Stratégie, Paula Pereira et Alex Panican ont mis de l'avant le modèle d'affaires de la compagnie fondée par Reed Hastings.
Une offre exceptionnellement diversifiée, un solide circuit de distribution et un marketing basé sur les nouvelles technologies, voilà les trois piliers de la réussite de Netflix.
L'étude a été réalisée en 2009.
Here are a few of the disruptions we have picked up in the finance sector and how you can take your future into your own hands by transforming your company.
http://www.dearmedia.be/digital-transformation/
Lean Analytics for Intrapreneurs (Lean Startup Conf 2013)Lean Analytics
This document provides an introduction to Lean Analytics for intrapreneurs. It begins with two key lessons: companies die when they fail to adopt new business models, and the difference between a rogue agent and special operative is permission. It then discusses Lean Analytics fundamentals like good metrics being understandable, comparative, ratios or rates, and behavior changing. It covers qualitative vs quantitative data, exploratory vs reporting analytics, and examples of leading metrics. The document emphasizes focusing on one metric that matters for a given business model and stage. It provides examples of analytics baselines for growth, engagement, churn, and calculating customer lifetime value.
Big Data & Analytics and the Retail Industry: Luxottica David Pittman
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive function. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms.
Strategies for the Age of Digital Disruption #DTR7Capgemini
Since 2000, 52% of companies in the Fortune 500 have either gone bankrupt, been acquired or ceased to exist. These are challenging times for companies as the speed, volume and complexity of change intensify. Disruption can happen at any time, in any sector, and its effect on traditional organizations can be fundamental. This is why we chose to dedicate our seventh edition of the Digital Transformation Review to digital disruptions. How can organizations survive and thrive in the age of digital disruptions? We posed this very question to a panel of industry leaders, academics, startup founders, analysts and technology gurus from three different continents.
Working with our global panel, we have built a detailed picture of the digital disruption phenomenon, probing the key questions that organizations need answers to:
• How can we plan for the emergence of disruptors?
• Why are we seeing so many disruptions?
• How can organizations respond to disruption?
• What shape are these disruptions taking?
• Which startups are likely to emerge to disrupt sector value chains over the coming years?
We hope this edition of the Digital Transformation Review has helped increase understanding of the disruptive and challenging times we live in. Join the conversation on twitter #DTR7
This document discusses Kodak's declining market share in film and proposes options to address the issue. It analyzes Kodak, Fuji, and Polaroid's market shares, growth rates, and pricing strategies. One option is to launch a new economy-tier film called Funtime Film, but the team recommends against this. Instead, they suggest renaming existing film lines to clarify quality differences and focus on innovation to justify Kodak's premium position.
Kodak's 2004 strategy under CEO Daniel Carp had four pillars: 1) Slowly exiting the traditional film business, 2) Leading in distributed digital output like printing, 3) Growing the digital camera business, and 4) Expanding digital imaging services. However, this strategy failed because Kodak's core competencies in film became rigidities as the market shifted digital, they lacked market research, and were late entrants to digital photography. Under new CEO Antonio Perez, Kodak's current strategy focuses on outsourcing manufacturing, investing heavily in digital technologies, building a printer ink business, aggressive patent litigation, and brand licensing.
No Ordinary Disruption: The four forces breaking all the trendsMcKinsey & Company
Out with the old assumptions, in with McKinsey Global Institute's new book on the four disruptive forces reshaping the world, "No Ordinary Disruption": http://bit.ly/1bCznva
The four forces are
1. Urbanization
2. Accelerating technological change
3. Aging populations
4. Increasing global interconnection
What does it all mean? Our infographics tell part of the story. For more, read the book: http://amzn.to/1BKhWiq
De la culture projet à la culture produit avec la MAIFGoood!
Découvrez ce qu'est la culture projet et la culture produit, ce qui les différencie et à travers l'illustration d'un produit fictif à la MAIF, découvrez une mise en pratique par l'organisation et l'outillage.
Cette session a été co-animée par Grégory Alexandre et Viviane Taccori lors du tout premier Agile Vendée
Intuit Investor Overview document provides an overview of Intuit's strategy and performance:
[1] Intuit has transitioned successfully to a cloud-based software and platform business model, growing connected services revenue 36% annually over 5 years while accelerating cloud adoption.
[2] The company has more than doubled its total addressable market opportunity by entering new markets, connecting its ecosystem of products and services, and growing its existing categories.
[3] Key priorities include continuing to grow customer bases for QuickBooks Online and TurboTax Online, while increasing attachment of additional services to deliver more customer value.
Intuit Overview document from May 2017 provides:
- Forward-looking statements are subject to risks and uncertainties outlined in SEC filings.
- Intuit's strategy focuses on delivering awesome product experiences using data, enabling contributions from partners, and being the operating system behind SMB success and doing the nation's taxes.
- Intuit has transitioned successfully from a product to a platform company, growing connected services revenue over 36% annually while maintaining overall revenue growth.
- Intuit aims to become the operating system behind accountant and small business success through its online platform. Its goals are for accountants to waste no hours, for all firms to achieve ideal growth rates, and for small business success to increase by 50%.
- The strategy is to connect small businesses and accountants on one online platform for doing accounting and tax work, collaborating, and gaining insights. This will allow accountants to save time, grow their practices, and make a difference for their clients.
Intuit provides an overview of its strategy to grow its small business and tax businesses. It aims to [1] win worldwide with its QuickBooks online ecosystem, [2] win with accountants who fuel small business success, and [3] win with TurboTax online and mobile. Intuit sees opportunities for growth in new markets, increasing attach rates of additional services, and continuing to shift customers to online and mobile platforms.
The document discusses:
1. Intuit's strategy of building an open platform to enable small business success through personalized experiences and indispensable connections.
2. Large addressable markets for QuickBooks Online of over 800 million businesses globally that Intuit is pursuing.
3. Growth drivers of TurboTax Online share, revenue per return, and category growth that can deliver long-term 5-10% revenue growth.
Nicholas Metzgen presents on finding value in mergers and acquisitions through the use of data analytics. He launched a new team at KPMG that uses Alteryx and proprietary code to provide faster key value driver analysis for clients doing M&A deals. The traditional model of M&A analysis spends most time on data integration and least on analysis, but the new SPI model integrates data quickly and increases time for customized analysis. SPI provides granular insights at the transactional level that go beyond traditional financial due diligence. This helps clients find hidden value and opportunities.
Park City Group provides software-as-a-service solutions that enable retailers and suppliers to better manage their supply chains. Their platform allows for increased visibility into consumer demand and inventory levels. This collaboration improves sales and reduces out-of-stocks while lowering inventory costs. Park City Group has a recurring revenue model with a retention rate over 90% and is generating strong cash flow. Recent contract wins are driving accelerated growth. The company also provides food safety and traceability solutions through their ReposiTrak product.
The document provides an overview of Clorox's 2016 performance and long-term strategy. Some key points:
- For fiscal year 2016, Clorox expects sales growth of 1-2% and earnings per share growth of 6-8%, driven by innovation, cost savings, and portfolio momentum.
- Clorox's Strategy 2020 focuses on engaging employees, increasing brand investment, maintaining core brands while expanding into new areas, and reducing waste to fund growth.
- Clorox has an advantaged portfolio with over 80% of sales from #1 or #2 brands, and is leveraging digital technology and e-commerce to drive growth.
- International markets represent a key part of Cl
The document discusses Mindtree's background and capabilities in demand chain management and analytics for CPG companies. It highlights case studies where Mindtree helped clients align shipments with sales, improve vendor managed inventory, and engage consumers across digital channels. The presentation identifies challenges in data integration from different sources and formats. It proposes a "smart architecture" to integrate, validate, synchronize and manage POS and other data to power analytics and recommendations. The document concludes by outlining next steps for potential clients to get started with Mindtree's solutions.
Tennant Company presented at the Gabelli Conference in March 2016. The presentation discussed Tennant's vision to lead the global cleaning industry in sustainable innovation. It summarized Tennant's competitive position in the industry, broad portfolio of products, strong sales and service organizations globally, and diverse customer base. Tennant reiterated its strategic priorities of CRM and marketing automation, e-commerce, new product development, emerging markets, and future technologies. The presentation concluded with Tennant's financial summary, sales growth history, and 2016 financial outlook with anticipated sales between $795-825 million and EPS between $2.25-2.55.
The document outlines Intuit's investor day agenda, including presentations on Intuit's growth strategy, financial results and outlook, and key strategic priorities. Brad Smith, Intuit's President and CEO, discusses Intuit's strong fiscal year 2015 financial results and key metrics like QuickBooks Online subscribers. He also reflects on Intuit's overall performance and areas of focus, and outlines Intuit's multi-year strategic goals. The external market shifts of a mobile-first, cloud-driven world and Intuit's strategic implications around becoming a network effects platform company are also summarized.
Brad Smith, President and CEO of Intuit, presented at the annual shareholder meeting in January 2016. He reflected on Intuit's strong fiscal year 2015 financial results, which exceeded guidance across key metrics such as revenue, operating income, and QuickBooks Online subscribers. However, he noted areas for improvement around core growth, multi-year outlook, and inorganic growth integration. Smith also discussed external market shifts towards open ecosystems, mobile experiences, and data privacy, and how Intuit is transforming its business model to address these changes.
Tennant Company presented its investor presentation for November 2016. The presentation discussed Tennant's vision to lead the global cleaning industry in sustainable innovation. It provided an overview of Tennant's financial performance in 2015, with $812 million in revenue. It also outlined Tennant's growth strategies, which include expanding into new markets and verticals, delivering a strong product pipeline, and improving margins. Tennant believes these strategies can help it achieve its goal of $1 billion in revenue while maintaining an operating profit margin above 12%.
The document provides an overview of Clorox's Q4 2016 investor deck. Key points include:
- Over 80% of Clorox's sales come from #1 or #2 share brands positioned in mid-sized categories.
- Clorox has an advantaged portfolio supported by consumer megatrends like health and wellness.
- Clorox is driving growth through initiatives like increased brand investments, innovation, and expansion into new categories and markets internationally.
- Digital transformation is a key focus, with Clorox increasing investments in digital media and using technology to improve consumer engagement and ROI.
Digital Trendsetters: The Secrets of The Most Successful Digital Supply Chainsaccenture
Accenture Strategy surveyed 400 supply chain executives from organizations with a minimum global revenue of $1 billion+ in mature markets and $500 million or more in emerging markets across 14 countries.
From the respondents we identified a small group (10 percent) of top performers we call Digital Trendsetters.
These companies reported an increase in profitability of more than 10 percent over the last two years and anticipated revenue growth of more than 10 percent in 2015.
Learn more: http://bit.ly/2a6GalL
- The document provides an overview of Intuit, including forward-looking statements and metrics. It discusses Intuit's strategy to win with QuickBooks Online, accountants, and TurboTax Online and Mobile.
- Key goals include accelerating QuickBooks Online customer growth, increasing the number of accountants using Intuit's tax and accounting solutions, and growing Intuit's online/mobile share versus rivals in the tax preparation market.
- Intuit aims to expand its total addressable market by entering new markets with QuickBooks and addressing small businesses and self-employed individuals worldwide.
- The document discusses Intuit's transition to a cloud and platform business model between FY12-FY16 which successfully increased connected services revenue and global customers. Intuit executed its "Focus & Accelerate" strategy to shift to a product and platform company.
- In FY16, Intuit exceeded financial targets and saw continued momentum with 41% growth in QuickBooks Online subscribers. The CEO reflected that while progress was made, more work is needed in areas like speed, customer delight, and data-driven innovation.
- Looking ahead, Intuit will focus on priorities like delivering awesome product experiences, enabling network effects through contributions from others, using data to create delight, and technology to accelerate growth. The strategy
This document provides an overview of Clorox's Q4 2017 investor deck. It discusses Clorox's advantaged portfolio with over 80% of sales from #1 or #2 share brands. It highlights strategies around innovation, digital transformation, and international expansion to drive growth. Key financial metrics for FY2017 are provided, with sales growth of 4% and EPS growth of 9%. The outlook for FY2018 expects sales growth of 2-4% and EPS growth of 3-7%. The presentation emphasizes Clorox's consistent strategies and financial model which have delivered strong returns over the long term.
Beyond the $10M ARR Mark: A Framework and Benchmarks To Assess Revenue Qualit...saastr
1) The document introduces the Speedinvest Revenue Quality Framework for assessing the health and quality of a SaaS company's revenue beyond just the dollar amount.
2) It breaks revenue quality down into qualitative factors like customer types, contract terms, and sector concentration, as well as quantitative metrics like growth rates, retention, margins, and sales productivity.
3) No company will excel on all factors, but taking a broad view using this framework gives investors and founders a more comprehensive overview of a company's revenue health than any single metric.
Similar to Using Empirical Market Share Data To Measure Industry Disruption (20)
The First Annual Killer Content Awards recognize organizations that have raised the
bar in content marketing tactics. Winners were formally honored at an awards ceremony
April 24, 2012 in New York City at The Times Center, during DemandGen Report’s B2B Content2Conversion Conference, an industry-first educational and networking event focused on helping B2B marketers develop, map, measure and optimize content marketing strategies.
This document provides summaries of 20 examples of successful B2B content marketing campaigns. Some key themes that emerged from the campaigns included a focus on creating buyer-focused content, leveraging influencers, measuring ROI, using nurture campaigns, and multi-touch campaigns across channels. Each summary highlights the content goals, metrics of effectiveness, and lessons learned from the campaign. Examples of successful campaigns included those from Microsoft, Lattice Engines, Glassdoor, and Trapit.
Experiential Retail: New Data Reveals the Opportunities (and Challenges) of T...G3 Communications
Experiential retail through in-store events and classes is an growing trend for retailers. A survey of retailers found that most have held events and classes in the past in order to build their brand, drive revenue, and increase customer engagement. However, planning and executing these experiential activities can be challenging for retailers. Common challenges include budgeting, developing strategies, promotion, and requiring pre-registration. Looking ahead, retailers plan to continue or increase their investments in a variety of event and class types over the next two years as experiential marketing is seen as a way to increase sales, traffic, and customer loyalty.
Building Customer Success With Enhanced Employee EngagementG3 Communications
Access the full event here: https://event.on24.com/wcc/r/1956171/6FBD87FB123A769E1C9499F4CDC6E922
"Successful retailers recognize that their front-line employees are much more than just shelf-stockers and cashiers: they are absolutely critical to creating the kind of unique, memorable customer experiences that differentiate a retail brand. Unless their employees feel that they are an engaged, vital part of the shopping experience, retailers are finding that it’s nearly impossible for them to execute on customer experience (CX) initiatives.
By tapping into the Voice of the Employee (VoE) — which involves collecting, managing and acting on employee feedback — and by linking it to Voice of the Customer (VoC) programs, retailers can get the data they need to enhance employee engagement. And with Millennials and Gen Z employees entering the workforce, their desire for finding connection and purpose at their jobs increases the necessity and value of such programs.
This Retail TouchPoints Connected Consumer Series webinar, sponsored by Medallia, will use real-world retailer examples to explore how VoE and VoC can be successfully linked, and how retailers can use the data and insights generated by these communication initiatives to build employee engagement, enhance the customer experience and boost the bottom line. Additionally, attendees will learn what’s needed to establish a VoE program; what to look for in a partner; and how best to use the information that the program generates to achieve desired business results."
Learn How Top Retailers are Winning the Last Mile With Delivery Experience Ma...G3 Communications
Access the full event here: https://event.on24.com/wcc/r/1959223/858371423C975CB61D19288C605A108C
"The last mile has become a customer experience battleground for retailers, but it’s one that brands can win. While Amazon has raised consumer expectations around delivery speed, what shoppers really want are delivery options tailored to their needs — including self-service options; visibility into where and how their delivery will arrive; and no-hassle resolution when issues do occur. Retailers that focus on last-mile improvements reap benefits such as higher NPS scores, increased AOV and greater customer loyalty.
In this Connected Consumer Series webinar from Retail TouchPoints, sponsored by Convey, attendees will learn how Delivery Experience Management (DEM) provides the single source of last-mile data and tools needed so that retailers can actively manage deliveries efficiently, at scale. Nearly 12% of all shipments encounter some kind of issue, from delays to damaged packages — retailers can either head off problems before they occur, or quickly resolve them to the customer’s satisfaction. With DEM, retailers can ensure customers get their orders how and when they expect, taking intelligent action to correct issues along the way and uphold brand promises.
DEM best practices from retailers including Grove Collaborative, Uncommon Goods and Neiman Marcus will illustrate how retailers can proactively turn around negative shipping experiences, and often avoid them altogether. Expert commentary from a leading industry analyst will identify key last mile challenges and reveal what retailers can do to address them, resulting in efficient transportation, top line growth, and happier customers."
Leveraging Omnichannel Trends for E-Commerce Marketplace SuccessG3 Communications
Access the full event here: https://event.on24.com/wcc/r/1963090/8D083B7B55462D75E842E96A689457C3
"From Amazon opening physical stores to Facebook opening a marketplace, the retail world is changing. Fast. And consumer behavior is the driving force behind much of that change. Brands and retailers have shifted toward “omnichannel” strategies across the retail landscape to target the increasing number of consumer touchpoints as well as the convergence of channels, business models and customer experiences. But e-commerce marketplaces are still a vital part of this changing landscape.
In this webinar, we’ll talk about recent consumer trends and specifically how brands and retailers can leverage e-commerce marketplaces to capitalize on them.
You’ll learn:
• An overview of omnichannel 2.0: Stores, delivery, mobile and voice
• Why marketplaces fit in well with current omnichannel trends
• Which domestic and international marketplaces you should consider
• How to win on marketplaces through more visibility
• And more"
The Store is Media: Reengineering Frontline Teams for the New Age of RetailG3 Communications
Access the full event here: https://event.on24.com/wcc/r/1963727/632C5E2064B82920B10916ACEA80499E
"The physical store is by far the most powerful media channel your brand has - a living, breathing, experiential story about your brand, your values and the things you sell. The new role of stores is not simply to distribute products, but to distribute remarkable and memorable experiences. The question is, who are the people entrusted with bringing your brand story to life? What cultural onboarding, training, skills and tools do your frontline staff need in order to be your stand-out storytellers - the trusted voice and face of your brand.
Join us on April 2 to learn how pioneering brands are reengineering their frontline teams for the new age of retail where the customer is king and experience is everything."
Access the full event here: https://event.on24.com/wcc/r/1828218/4A38B85D06648AB3305659E6CBC56924
This session will provide a blueprint of how top brands are integrating ecommerce, POS and order management to provide seamless a shopping experience across channels. By providing scenarios of real-life shopping journeys, the session would highlight how retail brands are using cloud systems to innovate and keep up with fast-moving market dynamics.
Customer Journey Mapping 2.0: Best Practices for Creating Differentiated Expe...G3 Communications
The document describes a customer journey mapping exercise for a beauty retailer. It identifies key stages in the customer journey from discovery to loyalty. For each stage, it outlines typical customer activities both digitally and in-store. It then details the goals, motivations, needs and feelings customers likely experience at each stage. The purpose is to understand the full path to purchase and identify opportunities to improve the customer experience across all touchpoints.
Location Intelligence - A Critical Tool in Retail Performance ManagementG3 Communications
Access the full event here: https://event.on24.com/wcc/r/1816077/DFF9ECD078983862B13E8F3DA3C7144A
Retailers have more data at their disposal than ever before. Every day new sources and types of data become available. It is critical that retailers are able to consume and analyze this data in order to understand the discrete success factors that drive store success. Location Intelligence combined with leading edge data science is how best in class retailers are finding insights they need to drive growth in today’s Unified Commerce environment. Join Gary Sankary from Esri and Joe Whitley from Environics Analytics to learn how advances in GIS technology and DataScience are enabling retailers to create interactive management decision support tools that that drive top line growth and bottom line performance.
Holiday Predictions: What to Expect Based on Data From 500 Million ShoppersG3 Communications
Access the full event here: https://event.on24.com/wcc/r/1817452/02D1B9BC132DB9B7D2D14665CC4B815D
The first in a succession of monthly holiday-focused webcasts, this session will help retailers prepare for the holiday shopping season ahead. Stay tuned for related online events in Q4 2018 and the anticipated Holiday Wrap Up in Q1 2019!
It’s the happiest time of the year, but it’s the busiest too, particularly for retailers. Every year, Salesforce analyzes data from 500 million shoppers to develop insights related to shopping behaviors during the holiday season. Last year, shoppers favored mobile to search for and purchase holiday gifts. AI-powered product recommendations demonstrated their value, driving a lift in overall transaction size for digital commerce. And every holiday season brings an element of surprise, such as the growing adoption of mobile combined with physical stores opting out of store hours on Thanksgiving Day or Black Friday.
Tune in to hear about what’s in store for retailers this holiday season and what retailers must do to capture the hearts, minds and wallets of today’s sophisticated shoppers. Listen to Salesforce’s Rick Kenney, Sr. Director, Industry Strategy and Insights and Caila Schwartz, Business Intelligence Senior Analyst, discuss shopper research trends and how to create impactful shopping experiences to set your business up for holiday success.
How to Leverage Funnel Metrics and Attribution Data for Your 2019 PlanningG3 Communications
Access the full event here: https://event.on24.com/wcc/r/1857248/435508AB175DDF720B1F0B902B23DB52
Believe it or not, it’s that time of year again.
Annual planning is a huge undertaking - laying out strategy and tactics to achieve your goals in the new year. But where should you start?
Start with the Full Circle Method: Planning, Achieving, Optimizing, and Evaluating. At the intersection of strategy, planning, and measurement, these four steps will help you study your breakthroughs and busts in 2018 and use those insights to plan for an amazing 2019. Come learn how successful companies have leveraged this data-driven framework to optimize their strategy, powered by funnel metrics and attribution data.
After this session, you will be ready to:
Derive insights from past campaign performance to plan next year’s campaigns
Layout a 4-part strategy to reach your goals
Create a marketing budget to support your 2019 objectives
With these tools, dive into your 2019 planning with confidence - following practical next steps and a proven success strategy.
Five Examples That Prove Personalized Marketing Doesn't Start with "Hello [Fi...G3 Communications
This document summarizes a presentation on personalized marketing strategies. The presentation discusses how personalization can increase engagement by greeting customers by their first name, but that personalization requires more than just greetings. It provides five examples of personalization: 1) segmenting audiences into smaller lists, 2) using multiple communication channels, 3) tailoring content dynamically, 4) gathering user preferences, and 5) using machine learning. The presentation was given by Katie Staveley from Mautic, who discussed how their marketing automation platform can be used to enable personalized experiences across digital channels.
The Payoffs of a Strategic Content Audit: The Gift That Keeps Giving for Unli...G3 Communications
The document describes the results of a content audit conducted by JLL Corporate Solutions. It outlines a 5-step process: 1) determining objectives and scope, 2) gathering content, 3) establishing criteria and conducting the audit, 4) analyzing results, and 5) developing an action plan. Key findings included that over 50% of Americas content was of high quality, while 70% of EMEA content addressed operational excellence. The audit identified opportunities to improve content alignment with JLL services like the Future of Work framework. Overall, the audit provided a strategic tool to optimize content marketing practices.
Access the full event here: https://event.on24.com/wcc/r/1800767/5BE4BCB5AE64B938308E14343DA3B309
Learn how taking a truly partner-first approach pays off in the channel. Channel marketing and management expert Cameron Avery shows you how to engage and enable partners across their journey with modern digital marketing tactics that put their business in the spotlight. Join us to see how purpose-built tech plus a partner-first approach from start to finish delivers more revenue and ROI for you.
Accelerate Your Partners' Digital Transformation With Point-Based RewardsG3 Communications
This document summarizes a presentation on using incentive programs to accelerate partners' digital transformation. It discusses assessing the current state of partners' demand generation and skills, aligning incentive programs to partners' sales processes and the buyers' journey, and developing a framework to incentivize key partner activities and behaviors at individual and company levels. The framework involves identifying target activities, tagging them as influencing individuals or companies, selecting appropriate incentive types, applying benchmark incentive rates, and measuring programs. The goal is to use incentives to drive partners' marketing certification, demand creation, opportunity registration, deal closing, and renewals behaviors.
The document discusses the 5 stages of a partner's journey: 1) Awareness, where a partner explores new products, technologies or vendors. 2) Consideration, where a partner evaluates options. 3) Decision, where a partner selects what to move forward with. 4) Experience, where a partner engages in a relationship. 5) Growth, where success is achieved and the partner continues investing in the relationship. It emphasizes that partners have power and build solutions, and that 60% of a solution provider's decisions are made before engaging with a vendor.
How RingCentral Optimized Account-Based Insights and Buyer Intelligence To Ra...G3 Communications
Access the full webcast here: https://dg-r.co/2L5QdrM
Data fuels every marketer’s strategy, but not all data is created equal. To be successful today, marketers need to be able to effectively analyze, optimize and maintain data accuracy as the first steps to gaining true insight. This is particularly true for account-based programs, where visibility into key decision makers is imperative. As the saying goes, “Garbage in, garbage out.” If the data going into your CRM is incomplete, incorrect or simply not the right data, any programs that rely on that data will deliver disappointing results.
During this webinar, David Cowings, Chief Marketing Data Scientist at RingCentral, and Chris Lynde, CEO of SaleScout Data Solutions, will share the steps needed to optimize buyer contact data and sales intelligence, with real-life insights from RingCentral’s demand gen data optimization process.
Engaging With Relevance At Scale: How Fluke Used AI To Transform Their Sales ...G3 Communications
Access the full webcast here: https://dg-r.co/2uiS82A
Fluke used AI-based insights to identify the right target accounts and engage them with hyper-personalized nurture and outbound using a combination of Lattice, Conversica and Eloqua – resulting in 48% higher engagement and greater opportunity creation in their target accounts.
Join our distinguished speakers to learn how Fluke used AI and data to improve segmentation and engage across different channels with hyper-personalized messaging.
Lessons From The State Of B2B Content Consumption & Demand Report And Real-Wo...G3 Communications
Access the full webcast here: https://dg-r.co/2LhxSVI
In this session, David Fortino, SVP of Audience and Product at NetLine, will discuss his observations on content consumption and demand based on findings from the company’s 2018 State of B2B Content Consumption and Demand Report. Fortino will dissect some of the stand-out data, such as consumption gap trends with C-level professionals and the significance of appealing to the larger active audience comprised of Individual Contributors.
The webcast will also feature Valerie Riley, Director of Marketing for ITProTV, who will share her experience and perspective on the efficacy of content syndication. Specifically, she will discuss:
* The challenges she faced to pilot a new, successful lead generation program prior to launching campaigns; and
* The winning strategy that led to over 1,500% ROI that can help other B2B marketers discover or expand their lead gen tactics.
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Enabling Digital Sustainability by Jutta EcksteinJutta Eckstein
This is a New Zealand wide meetup event with meetup groups from Auckland, Wellington and Christchurch attending and open to anyone with an interest in digital sustainability or agile. All welcome. Joke, this is how it started. Jutta is now also available in Germany, i.e. hosted by Berlin/Brandenburg
According to the World Economic Forum, digital technologies can help reduce global carbon emissions by up to 15%. However, digitalization also comes with some challenges. Thus, if we want to make a positive impact by increasing sustainability, we need to address challenges like the digital divide, energy consumption of IT, or the rise of electronic waste. In this talk, I want to explore how Agile can help to leverage Digital Sustainability.
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Enhancing Adoption of AI in Agri-food: IntroductionCor Verdouw
Introduction to the Panel on: Pathways and Challenges: AI-Driven Technology in Agri-Food, AI4Food, University of Guelph
“Enhancing Adoption of AI in Agri-food: a Path Forward”, 18 June 2024
Unlocking WhatsApp Marketing with HubSpot: Integrating Messaging into Your Ma...Niswey
50 million companies worldwide leverage WhatsApp as a key marketing channel. You may have considered adding it to your marketing mix, or probably already driving impressive conversions with WhatsApp.
But wait. What happens when you fully integrate your WhatsApp campaigns with HubSpot?
That's exactly what we explored in this session.
We take a look at everything that you need to know in order to deploy effective WhatsApp marketing strategies, and integrate it with your buyer journey in HubSpot. From technical requirements to innovative campaign strategies, to advanced campaign reporting - we discuss all that and more, to leverage WhatsApp for maximum impact. Check out more details about the event here https://events.hubspot.com/events/details/hubspot-new-delhi-presents-unlocking-whatsapp-marketing-with-hubspot-integrating-messaging-into-your-marketing-strategy/
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Cover Story - China's Investment Leader - Dr. Alyce SUmsthrill
In World Expo 2010 Shanghai – the most visited Expo in the World History
https://www.britannica.com/event/Expo-Shanghai-2010
China’s official organizer of the Expo, CCPIT (China Council for the Promotion of International Trade https://en.ccpit.org/) has chosen Dr. Alyce Su as the Cover Person with Cover Story, in the Expo’s official magazine distributed throughout the Expo, showcasing China’s New Generation of Leaders to the World.
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Tired of chasing down expiring contracts and drowning in paperwork? Mastering contract management can significantly enhance your business efficiency and productivity. This guide unveils expert secrets to streamline your contract management process. Learn how to save time, minimize risk, and achieve effortless contract management.
Discover the Beauty and Functionality of The Expert Remodeling Serviceobriengroupinc04
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Revolutionizing Surface Protection Xlcoatings Nano Based SolutionsExcel coatings
Excelcoating Transforming surface protection with their cutting-edge, eco-friendly nano-based coatings. This presentation delves into their innovative product lineup, including Excel CoolCoat for roof cooling, Excel NanoSeal for cement surfaces, Excel StayCool for UV-filtering glass, Excel StayClean for solar panels, Excel CoolTile for heat-reflective tiles, and Excel InsulX for film insulation.
Adani Group's Active Interest In Increasing Its Presence in the Cement Manufa...Adani case
Time and again, the business group has taken up new business ventures, each of which has allowed it to expand its horizons further and reach new heights. Even amidst the Adani CBI Investigation, the firm has always focused on improving its cement business.
Adani Group's Active Interest In Increasing Its Presence in the Cement Manufa...
Using Empirical Market Share Data To Measure Industry Disruption
1. #RIC16
Retail
Disrupted:
Using
Empirical
Market
Share
Data
To
Measure
Industry
Disruption
Kasey
Lobaugh,
Chief
Retail
Innovation
Officer,
Deloitte
Consulting
Lance
Thornswood,
Senior
Director,
Omnichannel,
JCPenney
Scott
Moore,
former
SVP,
Marketing
Best
Buy
5. #RIC16
Volatility
of
Share
0%
5%
10%
15%
20%
25%
06-‐07 07-‐08 08-‐09 09-‐10 10-‐11 11-‐12 12-‐13 13-‐14 14-‐15 15-‐16
Weighted
Standard
Deviation,
Brands
Contributing
Most
to
Annual
Volatility
Increasing
volatility
Share
Volatility
US
Retail
Market
Share
Volatility
6. #RIC16
0.69
0.70
0.71
0.72
2009 2010 2011 2012 2013 2014 2015
Relative Mean…
Fragmentation
US
Concentration
of
Share
Decreasing
Concentration
1. Gini
coefficient,
with
0
being
complete
share
equality
and
1
being
monopoly.
Measured
based
on
top
140
retailers*.
* Top
US
retailers
are
defined
by
revenue
size
within
the
largest
250
Global
Retailers
as
tracked
by
Planet
Retail.
Due
to
M&A
and banners
moving
in/out
of
the
Global
250
list,
the
number
of
Top
US
retailers
within
this
global
list
varies
by
year,
between
143-‐158
7. #RIC16
18%
23%
28%
33%
38%
2007 2008 2009 2010 2011 2012 2013 2014 2015
Fragmentation
Stock
Price
Volatility
Increasing
volatility
Weighted
Standard
Deviation,
Top
20
Public
Retailers
8. #RIC16
Forces
at
Play
COMPETITION
CONFIGURATION
CUSTOMER
Reduced
Barriers
To
Entry
Decoupled
Value
Chain
Non-‐Traditional
Sources
Emergence
of
Ecosystems
Reduced
Ownership
of
Assets
&
Infrastructure
Constantly
Connected
Experience
Driven
New
Economics
New
Profit
Models
New
Economics
Reduced
Barriers
To
Entry
Decoupled
Value
Chain
10. #RIC16
Network
Connections
with
others
to
create
value
Process
Signature
or
superior
methods
for
doing
your
work
Product System
Complementary
products
and
services
Channel
How
your
offerings
are
delivered
to
customers
and
users
Customer
Engagement
Distinctive
interactions
you
foster
Profit
Model
The
way
in
which
you
make
money
Structure
Alignment
of
your
talent
and
assets
Product
Performance
Distinguishing
features
and
functionality
Service
Support
and
enhancements
that
surround
your
offerings
Brand
Representation
of
your
offerings
and
business
We
discovered
that
recognizing
and
constructing
across
multiple
types
of
innovation
produced
more
robust
innovation
concepts.
11. #RIC16
The
average
innovator
tends
to
pursue
product-‐based
innovation
which
integrates
few
other
types.
Average
number
of
types
in
use:
1.8
types
300
12. #RIC16
A
most
successful
innovators
looks
beyond
Product
Performance
and
integrates
twice
as
many
types
of
innovation.
Leading
innovators
Average
number
of
types
in
use:
3.6
types
300
13. #RIC16
“It
is
not
the
strongest
of
the
species
that
survives,
but
the
one
most
adaptable
to
change.”
Charles
Darwin