Upload a new product

Catalogue: Upload a new product
In this module, we will discuss:
1. How to create a new product ?
2. How to create new products in bulk ?
3. What is quality check ?

How to create a new product?
Create a new product - You can upload a new product using these simple steps
Click on Catalogue Click on Add New Product
Note - Please ensure that you have already submitted the brand authorization letter/ trademark certificate/ documents related to FMCG for the particular brand. For more details click here

Click on Create a new product

Let’s take the example of a Men’s T-Shirt
Click on the ‘+’ sign before the required category (here,
men’s fashion)
Enter the name of the category and Click on the Search option. Use
this option to save your time. Now you can click on Next button for
further steps

Click on Men’s Clothing Click on T-Shirts

Click on the Next Option

Fill in the required details of the mandatory product attributes
Note- Brand name is a mandatory attribute.

Click on Validate Details

Fill in the required details of the mandatory product attributes
Note- All recommended product attributes are optional but these help a customer make an informed purchase decision.
Click on Validate Details

Fill in the required shipping details Click on Validate Details

Click on the Submit button after filling up the details
Note – The Return policy will be managed by Paytm Mall according to the category of the product.

Click on Select Image to upload your product’s image
Note- The Minimum resolution of the images should be 500X500 pixels and the maximum image file size should be 20MB.

Select the image from your system
Note- The Minimum resolution of the images should be 500X500 pixels and the maximum image file size should be 20MB.
Click on Open

Click on upload If you want to add more images of the same product, click on
Select Image and follow the same procedure
You can upload multiple images for the same product

Here you can select the front image of the product as a default image and click
on Save Images

You can add your product title and product
description here
Click on the Submit button to complete the
uploading process
Note - If you click on Add Attributes, you can add more attributes of the product.

You can review your product details here

Preview your products & click on Submit & Exit
Now the product will go to the quality check process. Once the quality of the product is approved, it
will get live in your catalogue.
Note- The product will get live within 2-3 working days.

How to create new products in bulk?
Click on Create a new product in bulk in the seller panel
Create new products in bulk - You can now create multiple new products in one go

Choose the desired category
Let’s take an example of a Men’s T-Shirt
Enter the name of the category, then press the Enter
key and click on Next button for further steps
Or

Click on Men’s Clothing Click on T-Shirts

Click on Next

Click on Select & Upload Images to select the images from your system
You can upload all images in one go
Note - The minimum resolution of the images should be 500X500 pixels and the maximum image file size should be 20MB.

Click on this link to download the list of URLs of the
successfully uploaded images
Click the Next button to proceed

This is how the image of the CSV will look like. In the next section, you would be required to copy each of these image
URLs from the CSV and add them in the product details template

Click on Select Brands. Here you can select brands that are already listed on Paytm Mall
Note - Brand name is a mandatory attribute. Please ensure that you have already submitted the brand authorization letter/trademark certificate/ documents related to FMCG for the brand. For more
details click here

Click on Search Here Search and select the brand(s) you wish to select
You can select multiple brands here
Tip - Do not write the complete name of the brand, just put 2-3 alphabets.

Click on Download Product Details Template

Click here to download the product details template

Click on Instructions sheet and read all the instructions and guidelines carefully

Next sheet is Image Guidelines, check all the guidelines related to images which you need to upload

Next sheet is Allowed Values, while filling the template you need to copy the values for each attribute from
this sheet to avoid typing errors

Click on Product’s sheet (T-Shirts), this sheet is divided into two sections-
• Mandatory attributes – Are mandatory fields, you need to fill all the columns available under this section
• Recommended attributes - Are optional fields, however, we strongly recommend you to fill these attributes as they help the customer to
know your product better

Paste the link of the main image in the Main Image column from the image path file downloaded before

Paste the link of the other images separated by semicolon(;) in the Images column from the image path file downloaded before
Note - Always use semi –colon (;) as a separator to add multiple values.

If you want to add multiple sizes of the same product, follow these steps-
Click on Allowed Values

Create a new excel file and copy the sizes from the Allowed values sheet and paste here,
You need to use a semi-colon(;) to separate the multiple sizes (as shown in the image)
Once you have entered all the sizes then copy the same
Note - Always use semi –colon (;) as a separator to add multiple values.

Now paste the sizes in the size column and enter their merchant SKUs separated by a semi-colon(;) in the
Merchant SKU column respectively (as shown in the image)
Note – The sequence of Merchant SKU should be according to the sequence of sizes
– Always use semi –colon (;) as a separator to add multiple values

Click on Upload Product Details

Note - The File format of the excel sheet should be dot(.) xls.
Click the Select File button to upload the filled product details template Click on the Submit And Exit button

What is a quality check?
A Quality Check is a process of verifying the product details that you have uploaded. There are three stages, which are as follows:-
Stage 1:
Under quality check
Stage 3:
Quality check rejected
Stage 2:
Quality check approved
Compliance failed
Quality check rejected for other reasons

What are the Non-live products under the Quality Check tab?
Click on the Catalogue tab Click on the Non-live tab

Once you have uploaded the product, it will move to the Under Quality Check stage
It will take 24-48 hrs to validate your product
Note - The Quality Check process takes 2-3 working days.

Note - If the rejection reason is blank, then it means that your finance compliance is incomplete. Once you update the finance compliance, all products will automatically get moved from here to the
Quality Check Approved stage.
If you have wrongly mapped your product(s) or there is any other error, your product(s) will move to the Quality Check rejected with some
reason
Test Product
1500 1450
XL
p001
Men’s Medium Round Neck Navy T- shirt
Wrong Mapped category

Once your product’s Quality Check is done, it will be moved to the QC approved and your products will get live soon
Test Product
1500 1450
XL
p001
Men’s Medium Round Neck Navy T- shirt

Thankseveryone!
For any query, please raise a ticket using the Support tab on your seller panel.

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