1. The document discusses how to create new products individually or in bulk on Paytm Mall, including uploading images and filling out required and optional product details. 2. It explains the quality check process that new products go through, which includes three stages from under quality check to approval or rejection. 3. Non-live products under the quality check tab are those that have been uploaded but not yet approved, and may be rejected if mandatory attributes are missing or there is an error in mapping.

1. Catalogue: Upload a new product
In this module, we will discuss:
1. How to create a new product ?
2. How to create new products in bulk ?
3. What is quality check ?

2. Single product creation

3. Steps to create a new product
Create a new product - You can upload a new product using these simple steps
Click on Catalogue Click on Add New Product
Note – You need to be ‘Brand Authorized’ for the products you are adding to the listing. If not authorized, system will prompt an error ‘Allowed only for authorized
sellers’. To list such products, you will be required to submit the Brand authorization letter/ trademark certificate/ Food/ Drug licenses. For more details click here

4. Click on Create a new product
Steps to create a new product

5. Let’s take the example of a Men’s T-Shirt
Click on the ‘+’ sign before the required category (here,
men’s fashion)
Enter the name of the category and Click on the Search option. Use this
option to save your time. Now you can click on Next button for further steps
Steps to create a new product

6. Click on Men’s Clothing Click on T-Shirts
Steps to create a new product

7. Click on the Next Option
Steps to create a new product

8. Click on the Mandatory form Option Fill in the required details of the mandatory product attributes
Click on Validate Details
Note- Brand name is a mandatory attribute
Steps to create a new product

9. Click on the Optional form Option Fill in the required details of the optional product attributes
Note- We recommend you to fill up the optional attributes as these help a customer make an informed purchase decision
Steps to create a new product

10. Click on Validate Details
Steps to create a new product

11. Click here to enter manufacturer details Select the country where the product was
manufactured
Steps to create a new product

12. If, Country of Origin = India
Manufacturer details are mandatory to be filled
• Name: Name of the manufacturing company
• Address: Address of the manufacturing company
• PIN code: The PIN code of the manufacturer
For Country of Origin Other than India
Importer details are mandatory to be filled
• Name: Name of the importer
• Address: Address of the importer
• PIN code: The PIN code of the importer
Once you have filled the details, Click on Validate Details
Steps to create a new product

13. Format of Address Example
Column
Type
Manufacturer/Importer
Details
Country of origin is India Country of origin is not India
Manufacturing Details Manufacturing Details Importer Details
Name Company Name XYZ Pvt Ltd ABC Pvt Ltd JKL Pvt Ltd
Address
Plot/Shop number
Sector/local area address
Any landmark
City
State
Rishabh Impex , A/38 3rd
Floor Austvinayak Complex
Opp Idgah Road , Dariyapur
Gate , Dariyapur ,
Ahmedabad, Gujarat
78 Alspec Pl, Eastern Creek
NSW, Sydney
ZZ-5, Sector-65, Gautam
Buddha Nagar, Noida, U.P
Pincode Pincode 380004 2766 201301
We recommend the use of the below format to provide Manufacturer/Importer details:
Steps to create a new product

14. Fill in the required shipping details
and then click on Validate Details
Click here to enter Shipping Details
Steps to create a new product

15. Click on the Submit button after filling up the details
Note – The Return policy will be managed by Paytm Mall according to the category of the product.
Steps to create a new product

16. Click on Select Image to upload your product’s image
Note- The Minimum resolution of the images should be 300X300 pixels and the maximum image file size should be 30MB
Steps to create a new product

17. Select the image from your system Click on Open
Note- The Minimum resolution of the images should be 300X300 pixels and the maximum image file size should be 30MB
Steps to create a new product

18. Click on upload If you want to add more images of the same product, click on Select
Image and follow the same procedure
You can upload multiple images for the same product
Steps to create a new product

19. Here you can select the front image of the product as a default image and click on
Save Images
Steps to create a new product

20. You can add your product title and product
description here
Click on the Submit button to complete the
uploading process
Note - If you click on Add Attributes, you can add more attributes of the product.
Steps to create a new product

21. You can review your product details here
Steps to create a new product

22. Preview your products & click on Submit & Exit
Now the product will go to the quality check process. Once the quality of the product is approved, it will
get live in your catalogue.
Note- The product will get live within 2-3 working days
Steps to create a new product

23. Bulk product creation

24. Click on Create new products in bulk
Steps to create new products in bulk
Create new products in bulk - You can now create multiple new products in one go

25. Choose the desired category
Let’s take an example of a Men’s T-Shirt
Enter the name of the category, then press the Enter key
and click on Next button for further steps
Or
Steps to create new products in bulk

26. Click on Men’s Clothing Click on T-Shirts
Steps to create new products in bulk

27. Click on the Next Option
Steps to create new products in bulk

28. Click on Select & Upload Images to select the images
from your system
You can upload all images in one go
Note - The minimum resolution of the images should be 300X300 pixels and the maximum image file size should be 30MB
- If you already have image links then you can skip this step
- Google drive image links are not allowed
Click on Next in case you already have links
Steps to create new products in bulk

29. Click on this link to download the list of URLs of the successfully
uploaded images
Click the Next button to proceed
Note - The minimum resolution of the images should be 300X300 pixels and the maximum image file size should be 30MB
- If you already have image links then you can skip this step
- Google drive image links are not allowed
Steps to create new products in bulk

30. This is how the image of the CSV will look like. In the next section, you would be required to copy each of these image URLs
from the CSV and add them in the product details template
Note - The minimum resolution of the images should be 300X300 pixels and the maximum image file size should be 30MB
- If you already have image links then you can skip this step
- Google drive image links are not allowed
Steps to create new products in bulk

31. Click on Select Brands.
Here you can select brands that are already listed on Paytm Mall
Note – You need to be ‘Brand Authorized’ for the products you are adding to the listing. If not authorized, system will prompt an error ‘Allowed only for authorized
sellers’. To list such products, you will be required to submit the Brand authorization letter/ trademark certificate/ Food/ Drug licenses. For more details click here
Steps to create new products in bulk

32. Click on Search Here Search and select the brand(s) you wish to select
You can select multiple brands here
Tip - Do not write the complete name of the brand, just put 2-3 alphabets.
Steps to create new products in bulk

33. Click on Download Product Details Template
Steps to create new products in bulk

34. Click here to download the product details template
Steps to create new products in bulk

35. Click on Instructions sheet and read all the instructions and guidelines carefully
Steps to create new products in bulk
T Shirts

36. Next sheet is Image Guidelines, check all the guidelines related to images which you need to upload
Steps to create new products in bulk

37. Next sheet is Allowed Values, here you can check the available or allowed values in the respective columns
Steps to create new products in bulk

38. Now to fill the template click on Product’s sheet (T-Shirts), this sheet is divided into two sections-
• Mandatory attributes – Are mandatory fields, you need to fill all the columns available under this section
• Recommended attributes - Are optional fields, however, we strongly recommend you to fill these attributes as they help the
customer to know your product better
Steps to create new products in bulk

39. Fill or select the value from the dropdown respectively in all the mandatory columns
Steps to create new products in bulk

40. Paste the link of the main image in the Main Image column from the image path file downloaded before
Here you can also fill the image links of the other file-sharing website like Dropbox, etc.
Note - Google drive image links are not allowed
Steps to create new products in bulk

41. Steps to create new products in bulk
Country of Origin: The country where the product was manufactured
Manufacturer Details: Enter name and address of the manufacturing company of the product (mandatory if the country of origin is
India)
Manufacturer Pincode: The pincode of the area the manufacturing company (mandatory if the country of origin is India)
Importer Details: Enter name and address of the importer – the distributor/company that imports the product in India (mandatory
if the country of origin is not India)
Importer Pincode: The pincode of the area the importer belongs to (mandatory if the country of origin is not India)
For the format of manufacturer, importer and Packager details, please refer slide number 13

42. If you want to add multiple sizes of the same product, follow these steps-
Fill separate row for each variant or size of the product as shown in the screenshot above
Note – Main image link of all variants of the product should be same
Steps to create new products in bulk

43. Fill in the optional attributes as these details helps the customer to know your product better
Steps to create new products in bulk

44. Paste the link of the other images in these column from the image path file downloaded before
Here you can also fill the image links of the other file-sharing website like Dropbox, etc.
Once you have filled all the required details, save the file
Note - Google drive image links are not allowed
Steps to create new products in bulk

45. Click on Upload Product Details
Steps to create new products in bulk

46. Note - The File format of the excel sheet should be dot(.) xls.
Click the Select File button to upload the filled product details
template
Click on the Submit And Exit button
You will get a notification on successful submission
Steps to create new products in bulk

47. Checking status of uploaded template file
In case you have uploaded an incorrect file
Here, you may get two types of errors
In case you have not filled any mandatory attribute
Click on Please Download Error CSV From Here

48. It will contain the list of all the products that are not added due to some reason. The reason will be mentioned in the file
You just need to make corrections in the Product details template & save the file and then upload this file on the panel using the same
steps
Sample of an Error file

49. What is a quality check?
A Quality Check is a process of verifying the product details that you have uploaded. There are three stages, which are as
follows:-
Stage 1:
Under quality check
Stage 3:
Quality check
rejected
Stage 2:
Quality check
approved
Compliance failed
Quality check rejected for other reasons

50. What are the Non-live products under the Quality
Check tab?
Click on the Catalogue tab Click on the Non-live tab

51. What are the Non-live products under the Quality
Check tab?
Once you have uploaded the product, it will move to the Under Quality Check stage
Note - The Quality Check process takes 2-3 working days.

52. What are the Non-live products under the Quality
Check tab?
Note - If the rejection reason is blank, then it means that your finance compliance is incomplete. Once you update the finance compliance, all products will
automatically get moved from here to the Quality Check Approved stage.
If you have wrongly mapped your product(s) or there is any other error, your product(s) will move to the Quality Check rejected
with some reason
Test Product
1500 1450
XL
p001
Men’s Medium Round Neck Navy T- shirt
Wrong Mapped category

53. What are the Non-live products under the Quality
Check tab?
Once your product’s Quality Check is done, it will be moved to the QC approved and your products will get live soon
Test Product
1500 1450
XL
p001
Men’s Medium Round Neck Navy T- shirt

54. Thanks everyone!
For any query, please raise a ticket using the Seller Helpdesk tab on
your seller panel.