How to add products on Paytm mall through support tab - Wholesale

1. Adding a product using the
support tab
In this module, we will discuss :-
1. How to add new products to your catalogue via the support tab ?

2. How to add new products through the support tab?
Overview of the process:
Upload the template sheet
in the support tab and
submit
Download the products
template
Fill in the template sheet with
the appropriate information
and save it

3. 1
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Click on the Seller Support tab
By following these simple steps, you can add your products via the seller support tab
How to add new products through the support tab?

4. 2 Click on the Listing & catalogue
tab
How to add new products through the support tab?
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5. Click on Add new products to your listing
Click on ‘Add new products in bulk (excel upload)’
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How to add new products through the support tab?

6. 5 Click on the Template Download Page link
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How to add new products through the support tab?

7. 6 Click on Wholesale Templates
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8. 7 Click on your product’s primary
category
Here, we have taken the example
of a Electronics
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How to add new products through the support tab?

9. 8 Click on Wholesale Mobile_Tablet
Template.xlsx
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10. 9 Click on the Download tab
The template sheet will get
downloaded in your system
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11. 4
Open the excel sheet
Read all the instructions and
guidelines carefully
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Here, you can select the
appropriate sheet and fill it
How to add new products through the support tab?
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Here, we have taken the example of a Smart Phone

12. 4
Read all the image guidelines
carefully
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How to add new products through the support tab?
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13. 4
Click on Smart Phone
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14. Fill in the Product Name and enter a valid lot size. E.g. Apple iPhone X 64 GB Space Grey (Lot of 6)
Note - Read all the instructions and guidelines before filling the sheet
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Fill in the Merchant SKU15
Select the Sub-category from the available dropdown16

15. Fill in the Brand Name17
How to add new products through the support tab?
Fill in the Model Id18
Enter MRP and Selling Price (Per Unit)19
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Note - MRP should be greater than & equal to the selling price. Please mention price of a single unit in a lot
Type total count of the item in a lot. Kindly enter numeric value only20

16. Create a complex group if you have a
multiple lot of same products
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17. Fill in all the mandatory details
Note - Read all the instructions carefully before filling the sheet
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18. Fill in the details of all contents that
are sold in the package
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19. Enter the weight of product here,
kindly enter numeric value only
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20. Note - Read all the instructions carefully before filling the sheet
How to add new products through the support tab?
Enter the Packaging Length, Breath and Height of a single unit in the lot25
Select unit of the dimension26
These fields will be auto-calculated27
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21. Here you can check the amount of shipping charges which will be collected from the customers28
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22. Fill in the Warranty details
Kindly select value from dropdown only
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23. Enter Main Image link here
Note - a) Read the image guidelines sheet carefully and product images should have a 500*500 pixels resolution.
b) You can create image link via file hosting websites like Dropbox
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How to add new products through the support tab?
Provide alternate images link here
You can enter multiple image links however, it must be separated by a semicolon (;)
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24. Enter the Length, Breath and Height of a single unit in a lot before packaging
Note - Read all the instructions carefully before filling the sheet
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Select unit of the dimension33
This field will be auto-calculated34
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25. Enter the 13 digit EAN /UPC number
here which is printed on the backside
of the product below the barcode
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26. Provide all the mandatory details about the Mobile phone
Note - Read all the instructions carefully before filling the sheet
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27. Describe your product specifications in detail37
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Here, enter key features of your product in a single row [6-8 words]38

28. Click on the file option and save the
file on your desktop
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29. 1
Click on the Seller Support tab1
How to add new products through the support tab?
Steps to upload filled template-

30. Click on the Listing & catalogue tab
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How to add new products through the support tab?

31. Click on Add New Products to your listing
Click on ‘Add new products in bulk (excel upload)’
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How to add new products through the support tab?

32. Choose primary category as
“Wholesale Mobile & Accessories”
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Choose secondary category
Here you can select multiple
categories
Select “New catalogue with images”
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8 Enter the number of SKUs
(products) which you want to add
Eg. If you want to add 5 products
then you need to enter 5 here

33. Enter the description here
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Upload the filled template here
Click on Submit Ticket
Your products will get live within 2-3
working days
Note - After submission, you will get a ticket number through which you can check the status of this ticket from the Ticket history tab
- Please ensure that you have ordered Paytm Mall packaging material in advance, to know how to order click here.
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34. Thanks everyone!
For any query, please raise a ticket on support